Thu.Aug 20, 2020

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Roam Research: The Cult Packaging Playbook

ProfitWell

Good Better Best is a weekly deep dive on pricing and packaging strategies written by Rob Litterst , who helps head up our pricing team. Each issue features analysis of a specific packaging case study readable in 5-10 minutes. I imagine most people reading this fall into one of four buckets…. Bucket 1: Never heard of Roam Research. Bucket 2: Vaguely familiar with Roam Research.

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Month Zero Cash-on-Cash Payback - A Metric for Judging Sales Team Growth

Tom Tunguz

Rippling published their fundraising deck. Within it, Adil Syed, (a former Redpoint VC!), introduced a gem of a new metric : month zero cash-on-cash payback. It’s not a metric one sees very often in pitch decks. But it’s another metric to add to the toolkit. Month Zero Cash-on-Cash Payback is a mouthful. Let’s dub it ZCP for Zero Cash Payback to save us from the more evident but unwieldy MZCoCP.

Metrics 347
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When Should You Sell Your Company?

SaaStr

End of an era. I am sad today [link]. — Rashmi Sinha (@rashmi) August 11, 2020. Money matters. Money is part of why we do this, maybe more in the early days than later. It’s not just about building software and the journey. It’s about turning your shares from $0.00001 into … something. So when should you sell your company — if ever?

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5 Steps to Become an Effective Leader of a Culture-Driven Organization

Predictable Revenue

Having a culture-driven organization is nothing if you do not have practical leadership skills to keep workplace performance culture alive. The post 5 Steps to Become an Effective Leader of a Culture-Driven Organization appeared first on Predictable Revenue.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Tech philosopher Alex Wolf on designing harmonious technology

Intercom, Inc.

Unpacking this central conundrum is at the heart of Alex Wolf’ s work – the self-described “consumer-facing anthropologist” has made a career by thinking deeply and talking widely about issues related to the pervasive role of technology in modern life. She asks what are the risks involved in “outsourcing” so many of our skills to technology. She wonders how do we design tools that complement rather than overwhelm our innate humanity.

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The Rise of LinkedIn as a Core Communications Platform

SaaStr

When LinkedIn added a feed a few years back, it looked like a copycat of Facebook. And perhaps it was, just one full of a ton of B2B product commercials (at least for me). Fast forward to today, though and LinkedIn is about to pass Twitter as our #1 source of referrals from social to SaaStr.com. It’s just at the edge of doing so right now: This despite the fact that LinkedIn in many ways is a partial “walled garden” LinkedIn partially (though not fully) discourages linking

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How to Land That Make-or-Break Meeting and Achieve Massive ROI

Nimble - Sales

This ongoing series of influencer webinars is intended to help you become better, smarter, and faster. In this webinar, Nimble CEO Jon Ferrara is joined by hall-of-fame nominated marketer and Wall Street Journal cartoonist Stu Heinecke. Stu believes that one meeting truly can change everything; you just have to be bold enough to make it […]. The post How to Land That Make-or-Break Meeting and Achieve Massive ROI appeared first on Nimble Blog.

Marketing 138
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market like a media company

ProfitWell

How does customer support impact retention? We've got the data to answer that plus tactics to help you improve customer satisfaction. We've also got data from our B2B SaaS index + why you need to market like a media company. Listen wherever you get podcasts: Customer support + retention. We’re getting straight to business. We’re talking how strong customer support positively impacts retention.

Marketing 105
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How to prepare your startup for acquisition

Chart Mogul

Selling a startup can be an exhausting, overwhelming process, but the right preparation can make it much easier. 4x entrepreneur Andrew Gazdecki shares how you can better prepare yourself for your startup's acquisition, and make the journey a rewarding one. Selling your startup is a full-time job. As someone who’s sold two businesses already, I know how easy it is to be overwhelmed.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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6 Steps to Setting Up The Perfect Remote Sales Contest

Sales Hacker

Sales contests are a great way to get your reps hustling and keep their heads in the game. But if you’re only leveraging them for short-term results, you’re majorly underestimating the heavy lifting they can do for your team, your sales org, and ultimately, your bottom line. The perfect sales contest does two things: Create an immediate impact where you need it most.

Sales 103
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Assessing Your Brand’s Use of Social Media

Nimble - Sales

If you have a business, chances are you have a social media presence, and why not? Social media is a powerfully effective way to reach consumers. For example, 58% of those in the U.S. have said that they’re more likely to be interested in a brand if they’ve seen it in Facebook Stories — one […]. The post Assessing Your Brand’s Use of Social Media appeared first on Nimble Blog.

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FastSpring Release Notes: August 20, 2020

FastSpring

Check out the latest features and improvements for the FastSpring app! Added ability to extend session expiration date (“expiration”) via the /sessions API endpoint. Sessions are 24 hours by default and can be specified up to 7 days. Prepared to update VAT in Ireland from 23% to 21% starting September 1, 2020, through February 28, 2021, in response to COVID-related legislation from the Irish Authorities.

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7 (and a Half) Dos and Dont’s of Creating Winning Sales Campaigns

Sales Hacker

The post 7 (and a Half) Dos and Dont’s of Creating Winning Sales Campaigns appeared first on Sales Hacker.

Sales 98
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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How Will Blockchain Affect SaaS

SaaS Metrics

There are some major changes taking place in the world of software as a service. Also called SaaS, this segment of the business universe has undergone massive transformations in the past decade. In order to understand how the recent growth of blockchain technology has affected it, it’s best to begin with a couple of definitions. What is Software as a Service?

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How to Get Into Pole Position with Intent Data + Sales Intelligence

Sales Hacker

The post How to Get Into Pole Position with Intent Data + Sales Intelligence appeared first on Sales Hacker.

Data 90
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Can’t We Do Better Than NPS?

OpenView Labs

Investors look closely at retention rates as a signal of customer health, product stickiness, competitive differentiation and pricing power. Happy customers are the best long-term store of value at your disposal. They drive word-of-mouth adoption, demonstrate credibility with prospects in the sales cycle, and fuel continued innovation. This is doubly true today as COVID-19 has forced buyers to reevaluate their software budgets and figure out ways to do more with less.

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Upgrading cell and gene therapy “software” for safety; Pharma picks their PROTAC horses; The first healthtech giant; and more

Andreessen Horowitz

This post first appeared as an issue of the a16z Bio Newsletter. Subscribe to stay on top of the latest trends in bio and healthcare. IN THIS EDITION. Of vaccines and vaccinology, in COVID-19 and beyond: How to build a. … The post Upgrading cell and gene therapy “software” for safety; Pharma picks their PROTAC horses; The first healthtech giant; and more appeared first on Andreessen Horowitz.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Prepare Your Startup for Acquisition

Chart Mogul

Selling a startup can be an exhausting, overwhelming process, but the right preparation can make it much easier. 4x entrepreneur Andrew Gazdecki shares how you can better prepare yourself for your startup's acquisition, and make the journey a rewarding one. Selling your startup is a full-time job. As someone who’s sold two businesses already, I know how easy it is to be overwhelmed.

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What is No Deposit Bouses For Online Casino and Its Advantage

SaaS Metrics

Today, numerous individuals appreciate playing in online gambling clubs instead of going out to play in physical club. This is on the grounds that online club offer numerous focal points to players. One of those is that they can play easily anyplace they go. Playing in online club additionally sets aside individuals’ time and cash since they no longer need to spruce up and drive or drive to the gambling club.

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Do You Have the Right Technologies to Improve Your Employee Experience?

BetterCloud

The current economic conditions have yielded new challenges that companies are navigating. Globally, we now have millions of people geographically dispersed and working remotely , a competitive job market due to an increase in unemployment, and extreme pressure for companies to improve productivity and profitability in order to weather the storm. If you are in HR or IT, one of the best questions you should ask yourself is: Are we investing in technologies to improve our employee experience?

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Boost Your Productivity, Save Time, and Never Stay One Step Behind with SignNow

SaaS Metrics

Nowadays, time is one of the most essential resources that many people can never get enough. The recent breakdown caused by the Covid-19 pandemic has significantly worsened the processes in almost every sphere of human activities. Luckily, technological development and digital solutions go hand in hand, and more and more services that facilitate not only business processes but also social activities appear every day.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Best Business Security Systems

The Daily Egg

Locking your doors probably won’t be enough to deter criminals and other intruders. But a business security system can keep your property safe day and night. The best business security solutions offer much more than a simple alarm system. These systems can prevent theft, trespassing, vandalism, and offer 24/7 video monitoring. You can use a […].

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SaaStr Podcast #364 with Figma Head of Sales Kyle Parrish

SaaStr

Ep. 343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. As for Kyle, prior to Figma he spent over 5 years at Dropbox achieving some incredible milestones including launching and scaling the Austin, Texas office from 3 to 80 people and being respon

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Aug 20 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Newyork, US Organization: Hyperscience As a CSM at Hyperscience, You will have to act as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Manage the assigned Hyperscience customers post-sales, work closely with the Implementation Managers, and own the ongoing customer relationships post-implementation.