30 Day Leadership

MARCH 22, 2023

That quote is from James Swanwick , Founder and CEO of Alcohol-Free Lifestyle , my guest on this episode of the B2B Leadership podcast. Download a FREE Step-By-Step Guide To Get Power Over Alcohol In 30 Days Or Less ! At the B2B Leaders Academy, you can gain access to monthly leadership training and live coaching.

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Leadership B2B Development 52

30 Day Leadership

MARCH 22, 2023

That quote is from James Swanwick , Founder and CEO of Alcohol-Free Lifestyle , my guest on this episode of the B2B Leadership podcast. Download a FREE Step-By-Step Guide To Get Power Over Alcohol In 30 Days Or Less ! At the B2B Leaders Academy, you can gain access to monthly leadership training and live coaching.

Leadership 52

Leadership B2B Development 52

30 Day Leadership

JANUARY 16, 2024

In this episode, Nils Vinje welcomes returning guest Catherine Blackmore to discuss diverse topics around leadership development, especially focusing on women leaders. Hit play now and level up your leadership game! Hit play now and level up your leadership game! Don't miss this empowering episode!

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Leadership Strategy Branding Development 52

30 Day Leadership

JANUARY 2, 2024

The Leadership MBA is a 12-week comprehensive program that will give you all the practical tools you need to become a true leader and the CEO of your career. Click here to download the Leadership MBA Program Guide Ever wondered if your nightly drink is more costly than it seems?

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Leadership Investment Management 52

30 Day Leadership

DECEMBER 12, 2023

In this episode, Nils talks to Chris Tazewell, about the concept of 'Leadership without a Title', discarding the notion that recognition solely comes from high positions. They discuss how investments in oneself and relationships with others are two key elements in successful leadership.

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Leadership Trends Investment Engagement 52

30 Day Leadership

NOVEMBER 14, 2023

Ever wondered about the core elements of effective leadership? Eddie shares his leadership style, emphasizing trust, transparency, and a clear vision that binds a successful team. Connect with Eddie at [link] This episode is brought to you by the Leadership MBA. Click here to download the Leadership MBA Program Guide

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Leadership Consulting Communication Customer Success 52

30 Day Leadership

OCTOBER 24, 2023

They explore the challenges posed by the pandemic and strategies for effective leadership in these environments. The discussion delves into vital aspects of remote leadership, including onboarding, ongoing engagement, clear communication, and meticulous documentation for streamlined team operations.

Leadership 52

Leadership Onboarding Innovation Engagement 52

Intercom, Inc.

MAY 18, 2021

Get your copy of the thought leadership paper. Download your copy of the Forrester thought leadership paper now to learn how industry-leading support teams are using conversational experiences to create a future-ready support strategy. Ready to get started?

Scale 210

Scale Business Consulting Leadership 210

ChurnZero

DECEMBER 19, 2023

Metrics are the key to aligning with finance , proving value to your leadership and of course understanding the health of the business. Download the full report— the 2023 Customer Success Leadership Study —for a more in-depth look at the metrics that customer success teams are tracking as we move into 2024. Expansion revenue.

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Customer Success Metrics Customer Lifetime Value Leadership 52

ChurnZero

JANUARY 8, 2024

Download the full report— 2023 Customer Success Leadership Study —for a more in-depth look at the customer success budgets and benchmarks. Featured image by Pawel Czerwinski The post The average customer success budget ranges from $110,500 to $667,250 appeared first on ChurnZero.

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Customer Success Headcount Benchmarks Leadership 52

ChurnZero

JANUARY 11, 2024

The complete 2023 Customer Success Leadership Study (download here) is based on a survey of 1,250 respondents, presented by ChurnZero, ESG , SaaStr , and HubSpot. The complete 2021 Customer Success Leadership Study ( Q&A | webinar ) is based on a survey of 632 respondents, presented by ChurnZero, ESG , and Higher Logic Vanilla.

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Headcount SaaS Leadership Benchmarks 52

ChurnZero

MARCH 3, 2022

Download this eBook to learn how to crust your SaaS Customer Onboarding. Download this playbook now to learn how to fight customer churn. Download this guide to learn everything you need to know about the Customer success function. 2021 Customer Success leadership study. Download this Customer Success maturity model now.

Customer Success 98

Customer Success Churn Onboarding Consulting 98

Intercom, Inc.

JULY 25, 2022

It’s not surprising then that one of the key challenges companies are facing is finding suitable talent to fill critical roles – from leadership all the way to execution. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

Technical Review 209

Technical Review Engagement Artificial Intelligence Systems Review 209

SaaStr

JANUARY 5, 2024

People with connections to the company also downloaded white papers and other things more likely to work than blasting the universe. Career Progression for SDRs: As the team scales and more SDRs are hired, consider the ramp time to full productivity and the potential for SDRs to advance into leadership roles within the company.

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Sales Hiring Sales Recruiting Scale Outbound Sales Team 239

ChurnZero

APRIL 12, 2022

They often provide unifying leadership to different areas of your business that are involved in customer contact. The ability to offer leadership to all customer-facing teams. The best chief customer officers have a comprehensive understanding of the organization as well as strong leadership skills. What does a CCO do?

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Sales Hiring Leadership Customer Success Interviewing 98

ChurnZero

MARCH 20, 2023

We put these two questions to respondents in our most recent 2022 Customer Success Leadership Study published late last year. The full report is available for download. If you want to keep the peace at the dinner table, three things should never be discussed: religion, politics and who owns customer renewals and expansions.

Customer Success 52

Customer Success Management Sales Leadership 52

ChurnZero

MARCH 20, 2023

We put these two questions to respondents in our most recent 2022 Customer Success Leadership Study published late last year. The full report is available for download. If you want to keep the peace at the dinner table, three things should never be discussed: religion, politics and who owns customer renewals and expansions.

Customer Success 52

Customer Success Management Sales Leadership 52

Scytale

DECEMBER 13, 2023

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Our List of the Top CISOs in Germany for 2024 Michael Shrank : Experienced Chief Information Security Officer with a demonstrated history of working in the automotive & banking industry. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Our List of the Top CISOs in Germany for 2024 Michael Shrank : Experienced Chief Information Security Officer with a demonstrated history of working in the automotive & banking industry. Passionate about the transformation of risk and leadership culture.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Intercom, Inc.

MAY 7, 2019

This advice doesn’t just apply to articles or podcasts that you consider as “thought leadership”. Download Intercom on Marketing. This is also why people are much more inclined to share opinionated content on social media, with their personal networks or post it on their work Slack. Even “information” is opinionated.

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Content Marketing Marketing Social Media B2C 222

Intercom, Inc.

JULY 21, 2022

This month, we have passed the three million download mark for the show. Liam Geraghty: That’s one of our most downloaded episodes, so if you haven’t heard it, you do not want to miss that. Liam Geraghty: Now we come to the final part of today’s special 3 million downloads episode. That just blows my mind.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

ChurnZero

MARCH 3, 2022

Download this eBook to learn how to crust your SaaS Customer Onboarding. Download this playbook now to learn how to fight customer churn. Download this guide to learn everything you need to know about the Customer success function. Download this Customer Success maturity model now.

Customer Success 52

Customer Success Churn Onboarding Consulting 52

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Especially financial leadership. To help you make a winning business case to finance executive leadership, we created a comprehensive playbook on how to build a business case.

Operational efficiency. 52

Operational efficiency. Business Finance Technical Review 52

Scytale

DECEMBER 12, 2023

Security Compliance for CISOs SOC 2 and ISO 27001 Deep Dive DOWNLOAD THE EBOOK Here are the Top CISOs in the USA to Follow in 2024 Ricardo Lafosse : Ricardo’s career has encompassed over 16 years of senior level technical, management and consultative positions in government, health care, educational, financial services and legal services.

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VP of Engineering Technical Review Cybersecurity Development Team Review 52

Scytale

APRIL 15, 2024

Download the Whitepaper The Debate: Balancing Innovation and Regulation The EU AI Act has sparked debate, especially for US tech companies. Overall, the Act signifies the EU’s leadership in providing a model for globally harmonized AI governance. The key is balancing oversight and support.

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AI Artificial Intelligence Technical Review Systems Review 52

Sales Hacker

JULY 31, 2023

Check out this downloadable template to create it yourself! The caveat with this filter is that “senior leadership” could be anyone… meaning a leader from any department within the account. The caveat with this filter is that “senior leadership” could be anyone… meaning a leader from any department within the account.

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Scale Sales Hiring Sales Headcount 52

ChurnZero

MARCH 23, 2023

That’s according to our annual Customer Success Leadership Study published in late 2022. The full report is available for download. Yet, many teams fall well below industry benchmarks. More than three-quarters (77%) of Customer Success teams have fewer than 50 people on staff. Here’s how the responses broke out: 9.8%

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Headcount Benchmarks Customer Success Scale 52

ChurnZero

MARCH 23, 2023

That’s according to our annual Customer Success Leadership Study published in late 2022. The full report is available for download. Yet, many teams fall well below industry benchmarks. More than three-quarters (77%) of Customer Success teams have fewer than 50 people on staff. Here’s how the responses broke out: 9.8%

Headcount 52

Headcount Benchmarks Customer Success Scale 52

ProfitWell

MARCH 16, 2020

They won’t even ask for your email address to download this one.) Working effectively on a remote team requires discipline from every employee, but especially from leadership. If leadership can’t do remote well, the whole company will fail—so C-suites, better listen up too! You can click here if you're looking to download it.

Technical Review 52

Technical Review Software Review Travel Leadership 52

Valuize Consulting

MARCH 2, 2022

Tip 2: Manage Expectations & Set Priorities With Senior Leadership. When Senior Leadership understands the power of a CS Operations function, they see the vast opportunities that accompany the discipline. Download The ValueXperience Whitepaper. Tip 4: Deliver A Cohesive Customer Experience.

Scale 52

Scale Leadership Customer Success Retention 52

Neil Patel

FEBRUARY 19, 2021

Feature Company Leadership, Like Goldman Sachs. By featuring company leadership, audience members can interact with prominent figures behind the brand, driving feelings of trust and putting a face to a name. LinkedIn is built on the premise of networking. Demonstrate Your Social Justice Efforts, Like BMO Harris Bank.

Advertising 130

Advertising Banking Leadership Marketplace as a Service 130

SaaStr

MARCH 18, 2020

Download them here. How hiring is changing. How venture funding is impacted. What matters most now more than ever. Catch the replay below to see what happened: These are the slides you’re looking for. Build Products Your Customers Love.

Sales Hiring 190

Sales Hiring Retention SaaS Sales 190

Intercom, Inc.

DECEMBER 31, 2019

In the space of a decade, then, DVDs, CDs, MP3 downloads, and even TV listings have gone from a staple part of our lives to downright archaic relics of the past. Today, it has 158 million subscribers, and its stock was the best performing of the decade, up 4,181% over the period.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Kellblog

SEPTEMBER 14, 2020

Free download here.). There’s no one better to write this book than the leadership team at Plannuh, Peter, Scott, and Dan. The folks at Plannuh, specifically Peter Mahoney, Scott Todaro, and Dan Faulkner, asked me to write the forward for their new book, The Next CMO: A Guide to Marketing Operational Excellence. CMO is a hard job.

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Artificial Intelligence Marketing AI Search Social Media 98

Neil Patel

MARCH 12, 2021

For example, if your goal is to build an app that offers workout and diet recommendations, take the time to download similar apps and read their reviews. Ask a few friends to download the app and tell you what you think. Then, you’ll need to submit your app to app stores, which is where users will download it.

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Payment Methods Payment Solutions Payments Sales Hiring 144

Neil Patel

OCTOBER 4, 2020

Thought Leadership. Thought leadership describes the esteem and authority a company is held in in a particular industry. An analytics agency that is producing good thought leadership content also signifies whether that company is on top of the latest trends, which is needed in fast-evolving fields. Powerful Technology.

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Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 136

OpenView Labs

DECEMBER 8, 2020

According to First Round’s 2019 State of Startups report , sales leadership is the most difficult hire to make. Hiring a VP of Sales—or any leadership position for that matter—is critical to your long-term success, and it’s a difficult task to boot. More leadership advice. Image: State of Startups.

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Sales Hiring Sales Recruiting Scale Sales 81