ProfitWell

MARCH 16, 2020

And—COVID-19 may be plaguing brick-and-mortar retail, but what’s the impact on subscription ecommerce? Listen wherever you get podcasts: Your top subscription news. They won’t even ask for your email address to download this one.) If leadership can’t do remote well, the whole company will fail—so C-suites, better listen up too!

Technical Review 52

Technical Review Software Review Travel Leadership 52

Valuize Consulting

MARCH 16, 2022

The subscription economy has revolutionized B2B SaaS technology companies as well as the modern customer’s journey. The silos of legacy organizations continue to exist in the modern subscription business, creating friction, miscommunication and misaligned responsibilities between organizations. Download ValueXperience Whitepaper.

Scale 52

Scale Technical Review Systems Review Enterprise 52

ProfitWell

OCTOBER 10, 2019

Your top subscription news. Yeah, I think this report is extremely accurate, just because of how it captures—not only the frustration, but the realities of—how product marketing has evolved in subscription companies today.". I think it'd go a long way for decision-makers and leadership to start hiring product marketing earlier.

Technical Advisors 62

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 62

SaaSOptics

JANUARY 20, 2022

Companies with less than $30MM in revenue typically leave the responsibility of compensation planning to Sales leadership (73%). We help B2B SaaS businesses optimize their FinOps and RevOps with automated subscription management, revenue recognition, expense recognition, and SaaS metrics. . appeared first on SaaSOptics.

Compensation 77

Compensation Scale compliance Forecasting 77

ChurnZero

MARCH 31, 2020

Elevate a communication by sending it from a member of your executive leadership team with a personal message or offer. To help stay connected while working remotely, Ashley shared that their leadership team has been scheduling one-on-one meetings with at least three people they wouldn’t normally interact with each week.

Payment Methods 72

Payment Methods Payment Solutions Software Review Payment Services 72

ProfitWell

OCTOBER 23, 2019

Your top subscription news. Yeah, I think this report is extremely accurate, just because of how it captures—not only the frustration, but the realities of—how product marketing has evolved in subscription companies today.". I think it'd go a long way for decision-makers and leadership to start hiring product marketing earlier.

Technical Advisors 40

Technical Advisors Sales Recruiting Sales Hiring Customer Lifetime Value 40

ChurnZero

APRIL 19, 2019

As far as you can tell your customer’s leadership team is still intact. Does anything change in the near-term for invoicing (e.g. Download this playbook now to learn how to fight customer churn. You clue in your Director on the news and sit down to discuss next steps. new billing address, new accounts payable contact)?

Churn 45

Churn Acquisition Payment Features Customer Success 45

SaaStr

JULY 25, 2021

So let me start with the basics on like, what do you look for when you have to hire someone in a sales leadership role, what do you look for? And in some ways, I remember in the early days of AppDynamics you were very focused on making it really easy for people to download AppDynamics and get real value quickly. Jyoti Bansal: Okay.

Sales Recruiting 255

Sales Recruiting Sales Hiring Scale VP of Engineering 255

Intercom, Inc.

OCTOBER 3, 2019

If you have any leadership skills, it seems pretty natural for them to grow that way” They had all expressed all these different problems, and I knew that they really wanted some help, and I could take it off of their plate. If you have any leadership skills, it seems pretty natural for them to grow that way, and I did that.

Onboarding 143

Onboarding Sales Hiring Churn Consulting 143

ChurnZero

JANUARY 15, 2021

As global, multibillion-dollar software and computing infrastructure companies transition to subscription-based models, they must work with their extensive channel partner networks to enable and deliver Customer Success to end customers. Download this eBook to arm yourself with: Ways to overcome the 13 most common leadership objections.

Customer Success 52

Customer Success VP of Engineering Scale Trends 52

ChurnZero

OCTOBER 28, 2021

Q&A Recap: 2021 Customer Success Leadership Study Results Revealed. Q: What finding surprised you most from this year’s CS Leadership Study? Q: How does the role of CS differ when the customer is on a monthly subscription without an annual agreement? Speakers: Abby Hammer , Chief Customer Officer, ChurnZero.

Leadership 52

Leadership Customer Success Scale Finance 52

Sales Hacker

SEPTEMBER 11, 2020

If you sell an HR platform with a subscription that starts at 50 seats, you should scratch any seed-stage startups off your list. Additional growth signals to look out for: Recent leadership hires. App downloads (if they have a mobile app). Instead of asking, “ Who should I be prospecting into? ” Website traffic increases.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

SaaStr

JUNE 4, 2019

In one instance for example, at LinkedIn, we used that pricing research to better understand exactly what features to put into a subscription bundle to differentiate it from others on either side of it. It’s been expensive, but it’s definitely been worth it.

Sales Recruiting 182

Sales Recruiting Scale Underperforming Technical Team Pricing 182

SaaStr

SEPTEMBER 27, 2019

And that was around the time that I left and then since then HubSpot has built an invoice generator and a bunch of other things. So we created an out of office email template builder. I couldn’t give a s**t how many MQLs my team did. I care about how much marketing sourced pipeline is my team sourcing for sales.

Sales Hiring 133

Sales Hiring Sales Recruiting Scale Software Review 133

Valuize Consulting

JULY 13, 2022

Mary-Beth has been recognized for her expertise in leading Customer Success change management through business transformation from perpetual licensing to the subscription model, influencing adoption of recurring revenue best practices, building strong teams, and designing operational frameworks in industry-leading technology enterprises.

Interviewing 52

Interviewing Engineering Scale Revenue 52

Intercom, Inc.

OCTOBER 29, 2019

Download The Growth Handbook. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention. You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic.

Business 184

Business B2C Scale Headcount 184

SaaSOptics

SEPTEMBER 9, 2022

This provides leadership with a safety net (i.e. Grab the financials documents that would be subject to an external review: signed customer contracts, addendums, SOWs, POs, vendor contracts, invoices, batch deposit support, bank statements, time entry reports tracking time for capitalized software, and percentage-of-complete revenue. .

Systems Review 52

Systems Review Software Review SaaS Banking 52

SmartKarrot

FEBRUARY 16, 2022

The problem of downloading multiple apps to use a service has been replaced with an easy-to-use interface free from complex installations. Ben Murray is a Certified Public Accountant whose passion for SaaS metrics, financial performance, subscription economy, forecasting, and SaaS operations drove him to kick start blogging on the same.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

NOVEMBER 7, 2019

They just want to download something and see what it can do so we try to focus on that. Like, I want an invoice and of course, I want that invoice to be nicely designed and customized and work well with every single email clients, and I want my customers to pay for these invoices with cards or offset by debit and all of these things.

Payments 124

Payments Merchant Services Payment Solutions Payment Services 124

ProfitWell

SEPTEMBER 9, 2019

Today's Top Subscription News. Subscription Economy Powers Growth. The music business is booming and it’s all thanks to the subscription economy. billion in the first half of the year, driven by growth in subscriptions to streaming services such as Spotify, Apple, and Amazon. Download today at Litmus.com.

Payment Solutions 40

Payment Solutions Sales Recruiting Payment Methods Payment Services 40

Buffer Resources

JUNE 27, 2023

Focus on thought leadership by starting and contributing to conversations without worrying about selling something or needing great visuals since that’s not the platform's focus. The app has around 50,000 registered users but has reportedly been downloaded more than 375,000 times.

Social Media 138

Social Media Blockchain Trends Branding 138

SaaStr

MARCH 12, 2019

We have the subscription revenue. The subscription economy. That’s really good, but some of those leads were VPM marketing that downloaded an ebook, and some of those leads were VPM marketing that requested a demo. Much easier to get someone to download an ebook. Totally changes the game. They both counted.

Scale 220

Scale Sales Hiring Revenue VP of Engineering 220

Sales Hacker

NOVEMBER 15, 2017

Annual Recurring Revenue (ARR) is the value of contracted, often subscription-based revenues normalized for one calendar year. It is called Annual Contract Value (ACV) when annualized and Average Purchase Value (APV) when the revenue derived is not subscription-based. content marketing (blogging, podcasts, free downloads); 2.

Scale 99

Scale Payment Methods Sales Recruiting SaaS Payments 99

Incredo

NOVEMBER 1, 2019

Higher average selling prices bring higher expectations for these business relationships, such as signed contracts, premium service-level agreements, invoicing and the ability to speak to a staff member whenever problems arise. This one is less common in the SaaS industry but in general is considered by subscription based service providers.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Crafty CTO

APRIL 12, 2020

Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Shape Up occupies the same territory, serves the same function, as Those Various Agile Methodologies.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

SmartKarrot

MAY 28, 2020

Adopttec’s course is aimed for CSMs looking to increase their ability to lead and grow a thriving customer success practice, and for customer success professionals looking to get promoted to a leadership role. Top-8-Customer-Success-Workshops-and-Training-Programs Download. 3 CSM Certification Program. by The Success League.

Customer Success 10

Customer Success Leadership Pricing Subscription 10

SmartKarrot

APRIL 27, 2020

SaaS insights enable IT leaders to get the most value out of their SaaS subscriptions by making the insights actionable. There are a variety of options on how this can happen: Customer automated: Downstream customer systems call your product’s APIs (or receive data via downloads), picking up the value ball and taking it across the goal line.

Outsourcing Services 10

Outsourcing Services SaaS Outsourced Development Metrics 10

Incredo

OCTOBER 31, 2019

Free Download How To Use Social Media To Increase Your SaaS Company’s Sales -Why should I upsell my customers? A customer who pays $19 monthly will likely want a more advanced plan with a $50 monthly subscription fee. Doesn’t all this imply that once they were deceived and were directed to buy a poorly designed subscription plan?

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159

Neil Patel

DECEMBER 1, 2020

If you are presenting to clients or company leadership, however, the reports generated by a simple chart might not cut it. Team pricing for Tableau is role-based, which lets large organizations economize their subscription. Infographics. Infographics are really great for making compelling visual statements.

Data 141

Data Software Review Scale Technical Review 141