SaaStr

JUNE 19, 2021

How simple was it to set your customer up with onboarding and implementation? But Wong offers a word of caution: “If you don’t get your ICP right, you kind of become this custom software development shop for your top customers.” How sticky is your product? Keep your eyes on the prize of your ultimate ICP. .

Sales Hiring 230

Sales Hiring Scale Marketing Sales 230

TurnKey Labs

SEPTEMBER 14, 2023

We all know the quest for top software development talent knows no borders. Companies seeking to harness the benefits of global talent often venture into the realm of hiring overseas software developers.

Software Development 57

Software Development Development Software Onboarding 57

User Pilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e. What is product development?

Development 105

Development Software Review Sales Recruiting Technical Review 105

Sales Hacker

OCTOBER 5, 2018

Sales onboarding – every company does it, but few do it as well as they’d like. According to a report from The Sales Management Association, 62% of companies consider themselves to be ineffective at onboarding. Taking a Page from Agile Software Development. This need for speed gave way to agile development methods.

Onboarding 90

Onboarding Sales Hiring Underperforming Technical Team Sales 90

User Pilot

MARCH 16, 2023

If you’re a product manager who doesn’t have a firm grasp over your customer onboarding cost, stop right there – you’re putting your business in danger. In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience.

Onboarding 98

Onboarding SaaS Engineering Pricing 98

SaaStr

JUNE 14, 2023

In this blog post, we will delve into the fascinating journey of UiPath, a pioneer in robotic process automation (RPA) software that has revolutionized how enterprises automate repetitive tasks. The BPO company used a competitor but wanted easy-to-use software to create process automation, so they called Dines up in Romania.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

The Angel VC

NOVEMBER 29, 2013

Secondly you should be obsessively focused on getting to product/market fit (Marc Andreessen’s words), and that means you should spend your time talking to customers and developing the product. This will help you in getting an understanding of your development speed, which later on will become more and more important.

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

User Pilot

OCTOBER 26, 2023

For custom software development in-house, consider factors like development, implementation, maintenance costs, staff onboarding , and missed opportunities. Assess estimated returns over the software’s whole lifetime. Staff onboarding and training costs. Implementation costs.

Outsourcing Services 105

Outsourcing Services Software Outsourced Development SaaS 105

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there. But that’s just the beginning.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

User Pilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. This consistency means users see the same onboarding and engagement flows regardless of device, and your data stays centralized for easy reporting. What is Intercom Mobile?

Mobile 66

Mobile Software Review Pricing Underperforming Technical Team 66

User Pilot

JULY 16, 2024

TL;DR Technical product management combines business acumen with technical expertise to drive the development of products. On the other hand, a technical product manager brings in-depth technical knowledge to guide the development process , often working closely with engineering and design teams.

Management 111

Management Engineering Data Analysis Software Development 111

CloudGeometry

JULY 8, 2021

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Frankencloud happens when the speed of customer-facing feature development is paid for by charging interest to functions outside of the direct control of the application developers.

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

User Pilot

SEPTEMBER 25, 2023

Additionally, we’ll guide you through the steps to seamlessly integrate human-centered design into your development process, and how Userpilot can help you get started. Design thinking is implemented in the early stage of product development, while human-centered design finds expression during and after the development process.

ChatGPT 104

ChatGPT SaaS User Experience Onboarding 104

Frontegg

JULY 22, 2021

Software-as-a-Service (SaaS) applications are reaching 100% adoption as the world gravitates towards working from home and digitized online services. But this space is metamorphosing with the rise of SaaS self-service, the new standard in software development. The same thing applies to the logging in process.

Technical Review 97

Technical Review Payment Features Scale SaaS 97

User Pilot

MARCH 19, 2024

Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. When new feature ideas are successfully validated , the development team starts building the feature. Userpilot can help you announce new features , onboard users, collect feedback, and analyze their performance.

Software Development 105

Software Development Scale Development Benchmarks 105

Sales Hacker

DECEMBER 13, 2024

Fit for larger deals: This strategy works best for mid-market and enterprise sales, where robust onboarding and implementation are critical. Martin brings a wealth of experience in building and scaling sales teams, developing effective go-to-market strategies, and navigating the challenges of startup growth.

Scale 106

Scale Sales Hiring Acquisition Customer Success 106

Sales Hacker

JANUARY 3, 2022

The Agile movement emerged first in the world of software. In fact, its founding document is the revered Manifesto for Agile Software Development. In the “Agile Manifesto,” we’re given four values and 12 principles that help to define Agile development. Develop T-shaped professionals.

Sales Enablement 112

Sales Enablement Scale Sales Hiring Outsourcing Services 112

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. What is an ISV (Independent Software Vendor)? Unlike in-house developers that build tools for internal use, ISVs create software intended for external customers.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Stax

FEBRUARY 15, 2024

TL;DR An independent software vendor (ISV) develops and sells software applications independently of hardware manufacturers. ISVs create software platforms for various industries, including business management, healthcare, and finance. PayFacs facilitate credit card transactions between merchants and payment processors.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

User Pilot

FEBRUARY 21, 2022

Interactive user guides improve user onboarding and drive product adoption. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool. for user onboarding ), and offering self-service support with a Resource Centre can help your users expand their knowledge base.

SaaS 98

SaaS Marketplace as a Service Onboarding Engagement 98

Totango

DECEMBER 1, 2021

The agile approach is borrowed from the software development industry, where it is used to optimize collaboration between development teams and clients. Develop an agile execution plan. Standardize your documentation approach by developing a requirements template. Develop an Agile CS Execution Plan.

Innovation 103

Innovation Customer Success Scale Government 103

User Pilot

OCTOBER 27, 2023

Personalized onboarding can help enterprise users learn how to best use the product in less time. For example, if your sales team uses benchmarks to sell the product, you could develop a website or video resource that allows users to get familiar with the data on their own. Leah Tharin: PLG for enterprise and complex products.

Enterprise 105

Enterprise Business Customer Lifetime Value Scale 105

User Pilot

JULY 18, 2023

Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams. Wireframing and prototyping software aids in designing and validating product UI and interaction flows. A project management tool enables effective planning and execution of product initiatives.

Software Review 98

Software Review Software Management Azure 98

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JULY 17, 2023

The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. They lead a team that consists of developers and designers. A product team structure is how a business organizes the product team to best support software development.

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

Frontegg

MAY 24, 2021

The software development world has changed dramatically over the last few years. Following the SaaS revolution, almost no software products are sold today outside a cloud and subscription model. When working as a new developer on a huge code base, the onboarding process gets really complicated. SEE HOW EASY IT IS.

Software Review 98

Software Review SaaS DevOps as a Service Underperforming Technical Team 98

User Pilot

JANUARY 30, 2023

Using onboarding checklists to help users reach activation as soon as possible, like Userpilot. Adding interactive walkthroughs to make the onboarding process more engaging, like Kommunicate. Creating onboarding videos and allowing users to choose their path, like Tolstoy. What is the product adoption curve? Innovators (2.5%

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. So, for example, if you are working with a developer audience, do you want to do something a JS conference. Are you trying to reach those developers? How do I onboard them easily?

Scale 137

Scale Scaling Engagement Development 137

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers. Learn More What are ISVs?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. Their job is not only to generate ideas but also to validate them before they go into development.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Intercom, Inc.

APRIL 24, 2019

General software engineering interview questions. On the technical side of things, being aware of the principles of software development like object-oriented programming , test-driven development , continuous integration , design patterns and version control is essential. How do you support people during onboarding?

Software Engineering 26

Software Engineering Interviewing Software Review Engineering 26

User Pilot

AUGUST 19, 2022

Identify and neutralize any potential roadblocks to your software rollout project. Finally, you should organize appropriate training, consider user onboarding strategies , gather feedback as you go, and remember to draw from your experience from previous deployments! What is rollout in software development?

Software 98

Software SaaS Sales Recruiting Communication 98

User Pilot

MAY 16, 2022

The happy path is a common terminology in software development and user experience design. It could be anything from signup , onboarding , checkout flows , and everything in between. Guide users on the happy path to adopting your product with in-app guidance. Get a Userpilot demo and see how easy it is to get started.

Onboarding 98

Onboarding Software Development Engagement SaaS 98

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? Why do developers overengineer software products? Book the demo!

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

User Pilot

APRIL 30, 2024

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Payrix

FEBRUARY 4, 2025

They underwrite and onboard the sub-merchants and provide them with the products and services required to process electronic payments. A company releases its API to the public so that software developers can design products that are powered by its service. Regulated with fraud An additional $0.01

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100