SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Yamini Jain, Co-founder at Global roots inc How to manage a SAAS startup effectively? Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

SaaStr

FEBRUARY 16, 2024

Alex Kayyal and Julie Kainz, Partners at Lightspeed, shared at SaaStr Annual a framework they developed around how to think about this new era of Artificial Intelligence in SaaS, what opportunities are out there for startups, and how to think about incumbents. CRM wasn’t a new category, but they were done on-premise.

AI 289

AI Artificial Intelligence New CTO Healthcare 289

Scytale

MARCH 12, 2025

As the UKs tech startup ecosystem continues to thrive, visionary founders are driving innovation across various industries, shaping the future of technology , finance , healthcare , and beyond. In this article, we highlight the top 10 tech startup founders in the UK for 2025 (who you should be following if you arent already!),

Startup 59

Startup Scale Cybersecurity AI Search 59

SaaStock

MARCH 8, 2019

Because, as she says, building a startup is simply much more fun. She has been around the globe, working in startups and digital agencies in Brazil, Germany, Southeast Asia, and Hong Kong. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. The reason? Diny Gomes.

VP of Engineering 264

VP of Engineering CTO Coach Venture Capital SaaS 264

SaaStr

NOVEMBER 18, 2020

When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. And, like every software startup, their small team had a million other things to worry about. Meanwhile, new tax legislation for SaaS companies was brewing. The price of noncompliance.

New CTO 218

New CTO SaaS Sales CTO 218

The Angel VC

FEBRUARY 29, 2012

Last night I read this question on Quora : In general terms, what is the ideal size and make-up of a team for a pre-revenue SaaS startup? I do have a slight preference with respect to the team size as well, but it's light because I've seen and worked with very successful SaaS startups with different team sizes.

CTO Hire 106

CTO Hire Startup Sales Hiring New CTO 106

SaaStr

OCTOBER 25, 2023

You’re not building a product or getting any new customers. Q: What are the Odds of Success for a Startup to Hit $100M in Revenue? All startups are trying to figure out how to grow. There’s a stat floating around about how many startups fail. The point of this story is that successful startups bend the odds.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

Sales Hiring 121

Sales Hiring CTO Hire Startup Outsourced Development 121

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 173

New CTO Sales Hiring B2C CTO Hire 173

Intercom, Inc.

FEBRUARY 16, 2022

We identified some “ known unknowns” too; problems we needed to solve, but didn’t know how just yet – like integrating the new region into our billing system. In a recent Intercom on Product podcast , our co-founder Des talked about that old Jedi bell curve meme, and how it often applies to startups’ speed.

Scale 234

Scale New CTO Engineering CTO 234

SaaStr

MAY 8, 2019

Every week we’ll be rolling out new winners until we get to the very pinnacle of our list. Over the years, Dug has been an advisor to many startups from Mu Dynamics, Olark and Tech Brewery to Trace and Stratos Card. Automattic is a web development company best known for “Wordpress.com”. Jeff Lawson Twilio Co-Founder / CEO.

CTO Coach 30

CTO Coach New CTO CTO Web Development 30

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

FastSpring

FEBRUARY 6, 2025

If you have the CEO, CTO, some executive chat through, here’s the big picture of the company. Why are you looking for a new job? And I hear a lot of startup founders, they’re like, oh, I want someone that’s so into working for equity. Let’s find a new shirt. Lizzie Mintus (07:58) Yes.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This can be a useful option for startups or small businesses that may not have the resources to hire a full-time CTO or may not need one on a permanent basis.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Expanding into new sales channels is a common growth play. For example, you hire a developer to move you over to an ERP like NetSuite. Maintain oversight of channel-based sales tax.

Merchant Services 197

Merchant Services Technical Review Scale Sales Hiring 197

Intercom, Inc.

JUNE 14, 2018

Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. Now the Vice President of Product at Business Talent Group , she has honed her expertise into a set of best practices and published them in two books: UX for Lean Startups and Build Better Products.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

Intercom, Inc.

APRIL 19, 2018

Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills. Not every startup is able to handle our throughput or reliability needs. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Sales Hacker

FEBRUARY 17, 2021

But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so. Business case development and IT/tech strategy. Understand when to lean in.

Underperforming Technical Team 131

Underperforming Technical Team CTO Hire CTO Coach Technical Review 131

Scytale

NOVEMBER 4, 2024

Whether you’re a new entrepreneur in the software industry, scaling your startup, or a seasoned SaaS provider, securing a SOC 3 audit report can be a game-changer for your business , helping you strengthen customer trust while demonstrating your unwavering commitment to data security. The good news?

compliance 52

compliance Underperforming Technical Team Scale Technical Review 52

SaaStr

JULY 10, 2021

When we started the insurance business and we thought about developing the insurance business, we had a bunch of natural athletes, people who were super, super smart, who could research anything. This is my third startup. As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. You need a CFO.”

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 What’s their new CAC Payback Time? New Gross Margins? Start by creating a new account from clicking the button New on the top-right. If spending $20,000 meant 200 new customers, spending $25,000 would result in 250.

Startup 90

Startup Merchant Services DevOps as a Service SaaS 90

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. And then, in the 50s, they introduced this new thing, and there was resistance. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

OPEXEngine

NOVEMBER 11, 2020

In this framework, you’ll learn how to design a scoring system that aligns to your growth strategy, brainstorm and select leader indicators of success, and operationalize the system across your startup. Drive new levers of growth. Through this work, it can drive new revenue opportunities. Strategically allocate CS resources.

Startup 91

Startup Scale Systems Review Technical Review 91

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Patrick Campbell deconstructs and walks through the elements of a pricing strategy that enables startups to more effectively acquire customers. Nudging Customers with Behavioral Tactics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Frontegg

FEBRUARY 1, 2023

We have shortlisted the top full-stack developer events you should consider attending to learn about the latest trends, engage with influencers, and improve your networking. LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here.

VP of Engineering 59

VP of Engineering Development Cybersecurity New CTO 59

Frontegg

DECEMBER 21, 2022

This quarter new records were set thanks to our customers and their amazing feedback as well as growing momentum in the User Management space that helped us earn the Momentum Leader badge. The Leading Solution for Startups and SMBs. Frontegg is built by developers, for developers. Team Lead, Senior Developer.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

Baremetrics

JULY 23, 2020

The monthly recurring revenue (MRR) of my MarTech startup Friendly recently has exceeded $1,000 – just 94 days after its launch. This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. But the launch generated at least one new test customer, with more to come in the next few days.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

User Pilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech.

Technical Review 105

Technical Review CTO Coach Sales Hiring CTO Hire 105

User Pilot

MAY 1, 2024

Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.” It’s crucial to understand their requirements and challenges to develop a product that truly connects with your target market.

Underperforming Technical Team 102

Underperforming Technical Team New CTO Interviewing CTO 102

The SaaS Garage

FEBRUARY 6, 2020

million dollar Series B to drive the development of its next generation AI-based loyalty software. Founded 2014 in Munich, Germany, Loyalty Prime has quickly developed itself into a leading loyalty program tech provider, serving blue-chip companies around the globe from a wide range of industries. Loyalty Prime Raises $5.5

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. I don’t believe any of that, in large part because I have to develop software for this stuff. The next generation of workforce will want and expect the next generation of technology.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

Point Nine Land

MAY 19, 2023

A related question is whether the arrival of Generative AI, and the fact that it’s become 10x easier to build AI-powered software, is a net benefit for AI-first SaaS startups. A few years ago, Louis wrote an excellent article titled Routes to Defensibility for your AI Startup.

AI 98

AI Generative AI New CTO CTO 98

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s when he realized they would need to find a new way to grow. What is Buffer.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Sales Hacker

MAY 5, 2021

RevOps leaders are talking about trends in the market, and how the move towards RevOps will change everything from marketing to sales development to post sales. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems.

Scale 121

Scale Technical Cofounder Technical Advisors Sales Hiring 121

OpenView Labs

APRIL 12, 2019

To get the team started we hired several junior developers. Does a new senior member have the right to challenge a historical decision made by a junior developer? We needed a CTO. If the challenges around hiring a senior developer late in the game are high, hiring a CTO can be even tougher.

CTO Hire 64

CTO Hire Investment New CTO CTO 64

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Say you’re part of a small team or a startup tight on resources. The good news is that today’s marketers can similarly take advantage of AI-powered recommendation engines on a more affordable scale.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Baremetrics

MARCH 16, 2021

QuikNode is a Miami-based startup powering blockchain applications with lightning fast Ethereum, Bitcoin, Polygon, BSC and xDai nodes. Background In 2017 and 2018, many new blockchain projects started offering their tokens for sale. A simple control panel brings it all together and makes infrastructure management easy.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90