User Pilot

MARCH 19, 2024

Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. When new feature ideas are successfully validated , the development team starts building the feature. A feature rollout is a software development technique involving a gradual release of new features and updates.

Software Development 91

Software Development Scale Development Benchmarks 91

Valerian Tech

MAY 4, 2023

DevOps is a software development methodology that can help legacy businesses streamline their digital transformation efforts. DevOps is a combination of culture, tools, and processes that emphasize collaboration and communication between software development and IT operations teams.

CTO Hire 52

CTO Hire New CTO CTO Business 52

User Pilot

APRIL 30, 2024

Throughout his rich career, Marty has worn numerous hats within modern software product organizations, transitioning between roles involving product management, software development, product marketing , user experience design, and general management, among others.

Management 90

Management Underperforming Technical Team Innovation Generative AI 90

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. Passionate about the transformation of risk and leadership culture. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Scytale

DECEMBER 13, 2023

The Evolving Role and Responsibilities of a CISO The CISO’s primary responsibilities include: Developing and implementing enterprise-wide information security strategies and policies. Passionate about the transformation of risk and leadership culture. This includes compliance with regulations like the GDPR.

Technical Review 52

Technical Review Underperforming Technical Team compliance Automotive 52

Valerian Tech

JULY 27, 2023

Introduction In today's fast-paced and dynamic business environment, organizations are increasingly turning to agile methodologies to enhance their software development and project management processes. Agile methodologies are a set of principles and practices that prioritize flexibility, collaboration, and iterative development.

Scale 52

Scale Software Development Software Review Technical Review 52

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. This includes developing and implementing technology strategies, managing IT infrastructure and resources, and staying up-to-date on the latest technological developments and trends.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

IT World

SEPTEMBER 29, 2022

Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine.

CTO 67

CTO Business Software Development Leadership 67

SaaStr

APRIL 27, 2022

When I was learning about the software development kit (SDK) concept, I realized that I could integrate CRM software into a mobile app. Inspired by Foursquare, a location technology platform that people were using to check into venues and restaurants, I wanted to build software that would allow people to check into apps.

Outsourced Development 241

Outsourced Development Mobile Pricing Software Development 241

SaaStr

MAY 22, 2019

His thoughts on leadership in a nutshell? “A From 200-2008 she held leadership positions at Allegis Corporation and Intuit before ultimately joining Intercom in 2017. Prior to Logickull Andy was a software developer at EDS (an HP Company). A leader has 3 responsibilities that are akin to a bus.

Scale 166

Scale Leadership Consulting Metrics 166

Sales Enablement, SaaS and Growth

MARCH 23, 2020

OKRs were first developed by Andy Grove, former CEO of Intel, and they consist of a clearly defined goal (objective) and measures to track achievement of that goal (key results). Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

JULY 17, 2023

They lead a team that consists of developers and designers. In structure by segments , product teams group customers according to predefined attributes and each team is responsible for developing the product to satisfy their unique needs. In structure by metrics, different teams work to improve different KPIs. Product Team Roles.

SaaS 80

SaaS Scale Leadership Customer Lifetime Value 80

Valuize Consulting

JUNE 9, 2022

In order to drive best-in-class Net Dollar Retention (NDR), you need seasoned CS Operations leadership with the right amount of strategic expertise, seniority, and influence that can act as a partner within your organization and across your business. The Business Impact Of Senior Customer Success Operations Leadership.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

User Pilot

AUGUST 23, 2023

The recommended certifications for developing professional skills and improving hiring chances are Google Analytics Individual Qualification, Tableau Desktop Specialist, and Microsoft Certified: Data Analyst Associate. Product analysts are now at the core of product development. Microsoft Certified: Power BI Data Analyst Associate.

Technical Advisors 78

Technical Advisors Data Analysis Technical Review Software Review 78

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Frameworks like Ruby on Rails, Node, Angular, Ember, React etc.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

Sales Hacker

OCTOBER 5, 2018

These challenges created the need for a sales rep onboarding process that is faster and more flexible – areas in which the software industry is already well-versed. Taking a Page from Agile Software Development. Software companies used to spend months or years developing new products. 4 Steps of Agile Onboarding.

Onboarding 81

Onboarding Sales Hiring Underperforming Technical Team Sales 81

Valuize Consulting

SEPTEMBER 8, 2022

Strategic Leadership For Smooth Scaling. While you may not need direct, hands-on-keyboard experience with the various systems and tools being used in your organization, a solid understanding of system administration strategy, including software development tools, practices and methodologies that support your processes is a must-have.

Customer Success 52

Customer Success Scale Entrepreneurship Leadership 52

Neil Patel

MAY 6, 2021

Basecamp is a project management software developed by 37Signals, and it provides an excellent example of a successful unique selling proposition. You guessed it–they developed a unique selling proposition. It’s impossible to stand for everything. Let’s look at a few more examples. Basecamp Unique Selling Proposition.

Business 142

Business Social Media Software Review Pricing 142

Intercom, Inc.

MARCH 11, 2021

From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.

B2C 118

B2C B2B Scale Strategy 118

Intercom, Inc.

AUGUST 15, 2019

Luckily for me, I found myself in a position where I was leading a design team in New York and an organization that was transitioning from waterfall software development to agile software development. Digital product development isn’t my strength. Staying agile as you grow. I know my customers. But you know what?

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. And once developed, it should occupy, along with Values, a marked amount of time in onboarding/re-boarding processes. The power of differences.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

CustomerSuccessBox

DECEMBER 12, 2019

Can a software developer do sales? So hire a customer success leader, even if that person is doing the leadership position for the first time, so that the customer success team has a fair chance to make an actual impact. Here they make the mistake of making the customer support team do customer success. .

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

Valuize Consulting

JULY 15, 2021

Product Owners are at the center of software development in leading agile software companies. For those reasons, I think Product Owners are going to play an increasingly critical role for overseeing the development of customer success operational initiatives in the future.”.

Technology 52

Technology Customer Success Interviewing Scale 52

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. Harry Stebbings: Well it’s a sign of a special team and I love that emotional leadership. It was before they even were called SaaS.

Sales Hiring 147

Sales Hiring Scale SMB Sales Recruiting 147

Audacix

JULY 18, 2022

DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably. DevOps best practices that will help you to run your software development projects smoothly. How to improve DevOps culture?

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

MARCH 20, 2019

Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” What were his core learnings from that? * Jeff Lawson: Sure.

Underperforming Technical Team 132

Underperforming Technical Team Development Software New CTO 132

Kellblog

JANUARY 30, 2021

Leadership matters. It’s as if we forget the lessons of the beer game developed by MIT. I was used to remote work for individual creative positions such as writer or software developer. So, with that charitable scoring, I’m 7 and 3 on the year. We do this for fun anyway, not the score. Work from home (WFH) sticks.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Valuize Consulting

JUNE 10, 2020

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Full buy-in from your executive leadership is also a must. How were your company’s customer success processes created?

Customer Success 40

Customer Success Engineering Scale Technical Review 40

SaaStr

AUGUST 22, 2019

This is a software development process for those of you who may not be familiar with it. We’re ready to develop it. So, for example, if you are working with a developer audience, do you want to do something a JS conference. Are you trying to reach those developers? ” Not going to work.

Scale 123

Scale Engagement Scaling Development 123

CloudGeometry

APRIL 13, 2023

Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? Two concepts have recently come into vogue in reducing friction between developers and their cloud infrastructure: NoOps and ZeroOps. It’s the other constant.

DevOps as a Service 130

DevOps as a Service Outsourcing Services Outsourced Development Cloud 130

Audacix

MAY 23, 2018

We know this because of two reasons, a) our customers told us about these problems when they started using our test automation services , and b) all of my colleagues in our leadership team have faced these issues in our previous lives. Advice or consulting : a root and branch review of your process from development to delivery.

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. Their job is not only to generate ideas but also to validate them before they go into development.

VP of Engineering 94

VP of Engineering Management Underperforming Technical Team Compensation 94

Teamgate

NOVEMBER 21, 2018

enko is a vastly experienced professional with over 20 years marketing, sales, and business development practice in leading IT and Telco companies, such as; Microsoft; Nokia; and Lattelecom, transforming business in 24 countries of Central and Eastern Europe. How do you educate yourself on business development and entrepreneurship?

Scale 68

Scale Interviewing Technical Review B2B 68

TriTuns

NOVEMBER 13, 2018

CS leaders looking to develop people-centric customer success should do the following: 1. Tri Tuns has worked with a large number of CS teams and the buyers of software to help them increase their ability to proactively drive and sustain effective software adoption.

Customer Success 49

Customer Success Technical Review Scale Software Review 49