Sales Hacker

NOVEMBER 29, 2024

That’s why HG Insights created The Next Generation of Sales AI report — to calm the FOMO and help you bring AI to your GTM teams. It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. A common misconception is that the name is representative of the type of software we invest in.

Investment 113

Investment Technical Review Development Team Review Scale 113

SaaStr

NOVEMBER 1, 2019

He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did one turnaround with Xionics. David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio.

Technical Review 208

Technical Review Development Team Review Software Review Scale 208

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. Guru lets your team capture information instantly, wherever it surfaces, Slack, Gmail, Salesforce, Microsoft Outlook and Teams, and more, without ever leaving their workflow.

Development Team Review 186

Development Team Review Software Review Management Sales Hiring 186

Sales Hacker

SEPTEMBER 18, 2020

Marketing and Sales Development groups tackle engagement, Sales covers execution, and Customer Success and Account Management handle continuity. When done right, RevOps act as the framework that keeps the entire engine running smoothly by unifying operations and strategy for each of the different teams. Simple right? Execute FAST.

Technical Review 138

Technical Review Development Team Review Systems Review Engineering 138

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 264

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 264

Tom Tunguz

OCTOBER 7, 2015

Customer knowledge, both qualitative and quantitative, informed product development, and that research became a key part of AdSense’s success. A few years later when I joined Redpoint, I learned that venture capitalists perform similar customer research during diligence. How important is this product compared to other software?

Product Marketing 160

Product Marketing Development Team Review Software Review Startup 160

Neil Patel

NOVEMBER 9, 2020

From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. Over the last couple of years, there have been clear trends in why big companies are choosing to invest in these small teams and use them as part of their growth strategy.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

FastSpring

JANUARY 23, 2025

and now very big in the case of, say, a zero, which is cloud accounting software. And when you’re doing the due diligence, there’s only so many assets within a YouTube channel you need to assess. Are you using accounting software? Blake Hutchison (33:37) Yeah, they run or they have a team to run.

Scale 121

Scale Entrepreneurship Scaling Underperforming Technical Team 121

Payrix

APRIL 3, 2024

We know it and you do too – Embedded Payments are growing in popularity among software companies. You as the software company make an agreement with a payment processor to become one of their referral partner s. What is a PayFac® developer? At a very high level, a referral partnership is an integrated payments model.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

ChurnZero

OCTOBER 26, 2021

2021 SaaS Awards Announced – APPEALIE Honors The Very Best In Software. The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Quantum Metric. Submittable.

Development Team Review 98

Development Team Review Software Review Systems Review DevOps as a Service 98

Baremetrics

MARCH 30, 2021

Did you know SaaS and subscriptions businesses lose around 9% of their Monthly Recurring Revenue (MRR) due to failed payments? This dramatically increases recovery rates while saving your team coding time. For example, imagine you're the CEO of a growing software startup. Table of Contents. 1 What is Recover?

Software Review 98

Software Review Development Team Review Payment Solutions Payments 98

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Alex: I don’t know.

Technical Review 118

Technical Review Software Review Development Team Review Systems Review 118

Hitenism

OCTOBER 3, 2016

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. Template decks lack story, buildup, and character, with titles that simply say “The Market,” “The Team,” “The Opportunity,” and “The Competition.” The Fundraising Advice You’re Getting Isn’t Helping You.

Development Team Review 166

Development Team Review Software Review Underperforming Technical Team Interviewing 166

Neil Patel

SEPTEMBER 25, 2020

You could use the help of an expert if: You’re struggling to acquire or retain customers You aren’t getting the ROI you’d like from social media Your social media strategy is all over the place You or your team don’t have much social media experience. Develop a High-Performing Social Media Strategy. Here’s what they’ll do: 1.

Social Media 141

Social Media Consulting Development Team Review Marketing 141

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. Aileen Lee: And so, they’re just way easier due diligence, I think. I’m here.” Jason Lemkin: Thank you for coming.

Investment 207

Investment Technical Review Part-Time VPE Development Team Review 207

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Is the sales team following the steps of the sales system?

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Kellblog

SEPTEMBER 16, 2021

I’m thrilled to announce that I’ll be joining Balderton Capital on a part-time basis to work with the firm and its portfolio companies on topics related to enterprise software, strategy, go-to-market, marketing, and SaaS metrics. You know, my usual stuff. As Steve Jobs said: “ learn continuously, there’s always one more thing to learn.”

Venture Capital 122

Venture Capital Development Team Review Software Review Blockchain 122

Baremetrics

AUGUST 24, 2021

Integrate Subscription Management Software: 3. In Stripe , a series of API codes initiate the switch from one subscription plan to another using Customer X’s retrieved ID. Often, SaaS companies develop pre-set quantities for each subscription plan. Once the downgrade is initiated, the codes will run automatically.

Subscription 97

Subscription Payment Features Software Review Payments 97

Audacix

AUGUST 22, 2022

SOC 2 certification is a way for SaaS businesses like yours to implement and prove their successful implementation of a security program that protects your customer's data, your intellectual property and your reputation as a responsible independent software vendor (ISV). Table Of Contents What is SOC 2 certification?

Software Review 75

Software Review Development Team Review Systems Review Software 75

Buffer Resources

JUNE 13, 2024

Why isn’t it just about developing awe-inspiring content anymore? The most important thing to remember is that earned media channels will always belong to third parties, such as bloggers, news websites, and review platforms, so ultimately you have little to no control over them.

Strategy 131

Strategy Social Media Development Team Review Software Review 131

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Utilize risk management technology and tools: Just having a well-trained risk management team is not enough.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. The owners tend to be thought leaders in their industry and operations are developed with department heads and teams working under them. Transferability 2. Sustainability 3.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 73

Technical Review Scale Development Team Review Software Review 73

ChurnZero

JUNE 15, 2023

I sat down with Ethan Riley , senior customer success manager at ChurnZero to talk about how customer success teams can use product usage data to their advantage as well as common obstacles to getting started and how to overcome them. What advantages do Customer Success teams gain from using product usage data?

Development Team Review 96

Development Team Review Software Review Data Mobile 96

SaaStr

DECEMBER 5, 2019

So as much you spend time in the diligence process with the big company or the VC trying to figure out how they’re going to help you and how you’re going to pitch to you. When you’re in the getting to know each other and in the diligence process, everybody’s like, “Hey, how accommodating can we be?

Development Team Review 143

Development Team Review Scale Technical Review Software Review 143

Neil Patel

AUGUST 18, 2020

They allow you to track them using a tracking code installed on your website. With both Facebook and Google, you’ll need to use code for setting up events on your website. If you don’t, first go ahead and insert the base Pixel code. Each page needs its relevant event code. What Are Events ?

Payment Methods 145

Payment Methods Software Review Development Team Review Payments 145

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. Next, let’s review some of the relevant concepts from negotiating your first facility that relate to funding mechanics.

Payment Services 93

Payment Services Payment Solutions Outsourcing Services Development Team Review 93

Unbounce

JUNE 11, 2019

You’ll need to do your own due diligence on each of these tools, however. AI systems exist that look at your current leads and customers, using data from systems like marketing automation software, then weigh that information against other databases to find more people that look like your best buyers.

Scale 111

Scale Artificial Intelligence AI Search AI 111

Tom Tunguz

AUGUST 11, 2014

When I started in the venture business and met software companies, I never heard the words customer success during pitches or throughout diligence or in board meetings. While competition exists in certain segments, SaaS penetration is just a few percentage points of the total software market, according to our internal analysis.

Customer Success 100

Customer Success SaaS Payments Payment Services Development Team Review 100

Mucker Capital

APRIL 6, 2024

But more often than not, founders don't have that expertise or background in finance AND they are focused on starting a business, developing products, getting out and selling, etc. Startups should begin to develop long-range financial models, understand their unit economics, and prepare for more complex financial planning and analysis.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. Review stage (BoFu). Collaborate with the sales team to generate high-quality leads and boost revenue directly. It attracts people (who’d otherwise be strangers) to become your customers. But how can you use it?

B2B 105

B2B Development Team Review Software Review Marketing 105

Tom Tunguz

MARCH 20, 2016

Is the software you are selling at your SaaS startup solving one of those three needs for your target customer? And, if it is, does your software meaningfully differentiate along one of the key competitive axes that your customer cares about? “How much quicker can the software help my team make better decisions?”

Development Team Review 100

Development Team Review Technical Review Software Review Education 100

Baremetrics

OCTOBER 31, 2021

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Decide how much DevOps you want in your Development. Make sure you have the right team in place.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199