Tom Tunguz

SEPTEMBER 17, 2022

For example, quantifying the number of active wallets, the population of active developers, & other dynamics within the ecosystem. My Top 15 Observations from the Data: 2.5m Developers push about 300,000 smart contracts to Ethereum every month, a figure that has been flat for the last five months.

Data 279

Data Blockchain Software Review Outsourced Development 279

SaaStr

APRIL 28, 2025

What’s Changing in Sales: The AI Revolution is Here — and Coming Fast After analyzing 139,000+ conversations through SaaStr’s New AI, it’s now clear from the data: AI is about to fundamentally transform B2B sales. This isn’t some distant futureit’s happening right now. Not years, but months.

AI 239

AI Underperforming Technical Team Sales Technical Review 239

TechEmpower SaaS

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

Tom Tunguz

NOVEMBER 8, 2023

At the IMPACT Summit yesterday, I shared our Top 10 Trends for Data in 2024. LLMs Transform the Stack : Large language models transform data in many ways. First, they have driven an increased demand for data and are causing a complete architecture inside companies. Second, they change the way that we manipulate data.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

SaaStr

MARCH 23, 2025

Their product is generating an impressive 45% of developers’ code on average. Beyond their code assistant, they’ve developed Windsurf AI, an agentic IDE allowing non-technical users to build applications – accelerating productivity even further. The 5 Key Elements of Codeium’s GTM Scaling Playbook 1.

Sales Recruiting 235

Sales Recruiting Sales Hiring Scale AI 235

Tom Tunguz

OCTOBER 19, 2023

The patois of data teams has become a dialect of modern engineering teams because the commonalities in the stack. Machine learning’s demand for data has accelerated this movement because AI needs data to function. Twenty years ago, the data team meant managing centralized BI & producing analysis in Excel.

Software Engineering 209

Software Engineering Engineering AI Data 209

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. You could even outsource by shipping a business process like manufacturing overseas. Understand Why You Want to Outsource. Make a List of Common Tasks.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

SaaStr

MAY 9, 2025

They didn’t just collect the data they acted on the patterns. “They had literally signed the contract with our competitor, but hadn’t completed migration. Listen to the Exit Interviews Our vendor finally built this feature because they started taking cancellation calls seriously.

Social Media 173

Social Media Outsourced Development Interviewing Retention 173

Clouded Judgement

AUGUST 16, 2024

Today, IT budgets are roughly broken down into: ~50% headcount / personnel, ~25% software, ~15% hardware, and ~10% outsourcing / consultants. As software grows as a percentage, I think we see headcount / outsourcing shrinking. The shift from on prem to cloud data warehouses is a perfect example of this.

Outsourcing Services 274

Outsourcing Services Cloud Software Outsourced Development 274

SaaStr

FEBRUARY 10, 2025

This inefficiency stemmed from the high costs associated with maintaining sales development representatives (SDRs), customer success managers (CSMs), and account executives. Apollo’s sales-led approach was proving unsustainable, spending one dollar to acquire just eighty cents of revenue.

Scale 159

Scale Scaling Outsourced Development Sales 159

Tom Tunguz

JUNE 22, 2022

There’s no bridge between web2 & web3 data, yet. Ad Networks educate users about new projects while providing revenue to Publishers, application developers and content publishers. NFTs, governed by smart contracts, reward users for engaging with ads with token drops or other on-chain benefits.

Blockchain 355

Blockchain Marketing Advertising Government 355

SaaStr

JUNE 21, 2024

1: Don’t Outsource Recruiting Founders and sales leaders often ask Sam, “Which external recruiting firm do you recommend for sourcing and hiring sales leaders, AEs, or whatever the hire-of-the-day is?” Founders think outsourcing recruiting will: Save them time Find them the best candidates Sam believes both of those things are wrong.

Sales Recruiting 296

Sales Recruiting Sales Hiring Scale Outsourced Development 296

Intercom, Inc.

FEBRUARY 26, 2018

are making it easier and faster for software developers to develop complex software applications atop this infrastructure. What took you months to ideate, design and develop can now be copied in days or weeks thanks to these new tools. Outsource Undifferentiated Heavy Lifting. Outsource undifferentiated heavy lifting.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

APRIL 9, 2024

A lot of folks are skeptical about AI and what it’ll do as far as displacing workers, how decisions that are AI-driven will be made, and how we know the data underlying those decisions. You also need data for success. With long-term success comes some approach towards governance, which includes data and AI governance.

AI 301

AI Outsourcing Services Outsourced Development Government 301

SaaStr

MARCH 2, 2022

Use it to develop a hypothesis about what will work and turn it into a data-driven program. Use data to lead the way. Data is essential. This is especially true for product-led growth companies that rely on data to understand uptake and revenue. Use agencies to outsource your execution, not your thinking.

Outsourcing Services 246

Outsourcing Services Scale Outsourced Development Marketing 246

Tom Tunguz

AUGUST 26, 2020

Today, the company is a massively successful SaaS business and another example of the flywheel business model that creates demand at the individual user and leverages that interest to sell department and company-wide contracts. Asana records a contract size advantage of about 44%, with an ACV of $2165. per month on average.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

SaaStr

MARCH 30, 2023

RapidAPI is the world’s largest API Hub where millions of developers find and connect to tens of thousands of public APIs. We’re a team of developers, building for developers, based in San Francisco, Tel Aviv, Tallinn, Berlin, and remote locations around the world. Vertice is a tech-enabled SaaS purchasing platform.

Outsourced Development 276

Outsourced Development Acquisition B2B Technology 276

SaaStr

NOVEMBER 30, 2023

With over a decade of data from qualitative learnings and insights amassed through a network of leaders, ICONIQ deep dives into what it takes to succeed at GTM throughout the four stages of growth. But to develop a GTM strategy, you must have Product Market Fit. Without it, you don’t have a business.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

SaaStr

JUNE 29, 2023

Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023. SaaS Market Snapshot In Q1 of 2023, Vendr gathered data on SaaS Spending and yielded some pretty interesting results. So, what’s driving these purchasing trends?

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

Tom Tunguz

JULY 8, 2021

In the language of the land, the protocol is often called a smart contract. Smart contracts are open-source. Each has its own strengths and weaknesses that span attributes like speed, privacy, cost to write transactions, and developer friendliness. Protocols must decide which chain(s) they will support.

Outsourced Development 267

Outsourced Development Marketplace as a Service Banking Construction 267

Intercom, Inc.

NOVEMBER 14, 2018

But today, the underlying backbone of all of it is the right data. While science has always been part of sales, it’s hard to ignore the increasing importance of taking a data-driven approach to growing your business. As a sales rep, you need to be comfortable understanding the data behind your pipeline. Contraction dollars.

Sales Hiring 188

Sales Hiring Metrics Revenue Sales 188

SaaStr

MARCH 24, 2021

Contracting. If the prospect accepts, they sign a contract and the deal is won. 5 tips for developing a sales process for your startup. Automate data collection as much as you can and try to minimize clicks. You don’t want to be in the habit of changing lead source data retroactively to fit your reporting.

Sales Hiring 321

Sales Hiring Startup Sales Outsourced Development 321

Sales Hacker

SEPTEMBER 17, 2024

Austin Hay is the Co-Founder of Clarify, a new intelligent CRM built as a platform that developers love. Discussed in this Episode: The current state of MarTech and RevTech, and why we’re headed for a “great contraction” after years of expansion.

Outsourced Development 123

Outsourced Development Startup Technology Branding 123

SaaStr

JULY 15, 2022

But I almost never see mediocre outsource SEO really work for B2B. And do it importantly in a low risk way, in a low risk way, because all large enterprises want to firewall a new vendor in some fashion, either try it with a small department or try it with non-sensitive data. So, thanks man. It never works.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

Tom Tunguz

JUNE 27, 2024

Most leaders wants to inject AI into their business to develop a competitive advantage. AI security has at least four dimensions : model security, prompt injection, RAG authentication/authorization, & data loss prevention. Should a company allow a vendor to train a model using their data? There are four challenges.

AI 235

AI Outsourced Development compliance Innovation 235

Payrix

FEBRUARY 4, 2025

Authentication The process of assuring that data has come from its claimed source, or a process of corroborating the claimed identity of a communicating party. Data breach Unintentional release of secure information (i.e., E2EE is a generic term to describe solutions that encrypt data from one endpoint to another endpoint.

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

Tom Tunguz

FEBRUARY 18, 2022

How can a sales leader develop similar repeatability? That’s a promising start and the data suggests the team will perform similarly this quarter to previous quarters. Opportunity won: signed contract. [2] The most consistent sales leader I’ve worked with hit plan 27 consecutive quarters. Definitions. [1]

Scale 331

Scale Sales Forecasting Outsourced Development 331

Neil Patel

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. The good news is data labeling is scalable when you work with the right data labeling software. What Is Data Labeling?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

SaaStr

NOVEMBER 23, 2022

Algolia’s Bernadette Nixon (Chief Executive Officer) and Michelle Adams (Chief Revenue Officer) have spent the past few years developing this relational toolbox. Anybody can post the numbers—the right churns, contraction profiles, or ARRs—but they should also earn these metrics with integrity.

Underperforming Technical Team 317

Underperforming Technical Team Leadership Outsourced Development Finance 317

Tom Tunguz

JUNE 20, 2023

Marketing teams develop a portfolio of different strategies to acquire leads. Big Data, DevOps, microservices, AI, data contracts. As these waves form, buyers seek insight & vendors have an opportunity to build trust & develop a brand educating the market. I think of marketing teams as hedge funds.

Marketing 230

Marketing Outsourced Development Machine Learning Artificial Intelligence 230

SaaStr

NOVEMBER 3, 2022

Maast offers payments, banking, lending and more as features in software provider’s platforms – with one relationship, contract and integration. Which means better customer relationships, more data, and new sources of revenue. Embedded finance has everything to do with the flow of money. appeared first on SaaStr.

Payments 264

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 264

SaaStr

MARCH 1, 2024

We’re on the cusp of a golden age in AI, and the lesson learned from Cloud was that Cloud sped up the pace of development by a lot. At Base10, they expect to see the speed of development and deployment accelerate so dramatically that it will make our heads spin. It has access to your data and workflows. That’s a huge advantage.

Generative AI 298

Generative AI Outsourcing Services AI Software Review 298

User Pilot

AUGUST 26, 2024

Product data capture is essential for SaaS companies looking to understand user behavior, optimize user experiences, and drive product growth. From choosing the right data capture methods to navigating complex tools, SaaS companies must balance the need for detailed insights with the reality of technical constraints.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

SaaStr

DECEMBER 27, 2023

Between 2016 and 2023, you see the ACV (average contract value) going up and up. As a result, the contracts got bigger because they were working with bigger companies. A Misconception: You Need A Lot of Data to Solve Your Problems People want a lot of data, but they don’t know how to use it.

Sales Hiring 282

Sales Hiring Scale SMB Outsourced Development 282

SaaStr

NOVEMBER 24, 2020

PandaDoc is trusted by businesses to create, approve, and eSign proposals, quotes and contracts. The Art of SaaS Negotiations: 3 Steps to Develop an Objection Handling Framework with PandaDoc will take place at 2 PM PST on December 9 – don’t miss out!

Scale 298

Scale Scaling Outsourced Development compliance 298

SaaStr

AUGUST 8, 2023

Accountants are responsible for ensuring the company has clean financial statements and data. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. They will also take charge during an audit if the situation arises.

Scale 239

Scale Finance Outsourcing Services Sales Recruiting 239

User Pilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ? Edge computing : Processes data closer to its source, analyzing data faster, giving real-time insights, and reducing latency and network costs.

Trends 102

Trends Artificial Intelligence Data Outsourced Development 102