SaaStr

MARCH 22, 2024

After switching to SaaS, she started as an SMB sales leader with no prior management or SMB sales experience. Shifting from an operator and loving operations and data to a sales and revenue leadership role felt like a big jump. The highs and lows always come, usually involving the people on your team.

Scale 243

Scale Underperforming Technical Team SMB Finance 243

Stax

JANUARY 8, 2024

As such, PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed. PayFacs need to equip themselves with an effective risk management strategy that helps them continuously monitor risks and employ appropriate risk responses if needed.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

AUGUST 21, 2023

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. What to look for in product managers? Communication skills. Leadership.

Interviewing 80

Interviewing Underperforming Technical Team Management Sales Hiring 80

Audacix

OCTOBER 19, 2023

million was the average cost of data theft all over the world, as per reports from IBM. Securing your applications, organization's cloud posture and networks will require strategic planning and investing in vulnerability management. What is Vulnerability Management? What is the Vulnerability Management Process?

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40

Audacix

OCTOBER 19, 2023

million was the average cost of data theft all over the world, as per reports from IBM. Securing your applications, organization's cloud posture and networks will require strategic planning and investing in vulnerability management. What is Vulnerability Management? What is the Vulnerability Management Process?

Underperforming Technical Team 40

Underperforming Technical Team Enterprise Software Management 40

InsightSquared

MARCH 19, 2020

Sales teams across the country are being forced into remote work situations in response to the COVID-19 crisis. However, for some extra guidance, here are some best practices for managing a fully remote sales team from our very own sales leaders. . No one likes it — reps and managers alike. Stay in Touch.

Development Team Review 77

Development Team Review Underperforming Technical Team Management Sales 77

User Pilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. Poor prioritization and external pressure are also common causes. But worry not! Book the demo!

Underperforming Technical Team 87

Underperforming Technical Team Management Interviewing Scale 87

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. What is data tracking?

Data 87

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 87

Sales Hacker

FEBRUARY 17, 2021

A few months back, I was inspired by a section in Scott Barker’s “The Forecast” newsletter where he referenced some data from Chorus.ai Wouldn’t it take away from allowing managers to manage and coach — not to mention the monstrous to-do lists of VPs and CEOs? First, identify your team member’s strengths and weaknesses.

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Challenge #1: Limited team bandwidth, resources, and budget.

Underperforming Technical Team 232

Underperforming Technical Team Technical Review Scale Headcount 232

User Pilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. Product teams should invest in validation when developing the MVP. How can you build one?

Management 91

Management Underperforming Technical Team Interviewing Scale 91

Andreessen Horowitz

DECEMBER 4, 2023

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

Underperforming Technical Team 124

Underperforming Technical Team Benchmarks CTO Hire New CTO 124

SaaStr

NOVEMBER 25, 2023

The underperformers who aren’t putting in the effort get a conversation, and if things don’t change, it’s not a good fit. Jameson and Sam also recommend that across the org: sales, marketing and CS — the early and sooner you can get the entire team re-focused on creating their own pipeline, the better. Guess what?

Sales Hiring 202

Sales Hiring Underperforming Technical Team Revenue Sales 202

Baremetrics

NOVEMBER 18, 2021

Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. 10 business tips for Shopify app developers 1. Use data to test pricing 5. Table of Contents.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Sales Hacker

OCTOBER 17, 2022

As cross-functional leadership teams across the country clamor to prioritize and agree upon the top threats to address, many underestimate the importance of effective change management. Related: 6 Change Management Hacks for Sales and Marketing Alignment that Lasts. Change management and change intelligence.

Sales Recruiting 77

Sales Recruiting Underperforming Technical Team Strategy Management 77

User Pilot

APRIL 7, 2024

That’s why identifying the exact moment when users experience the core value requires analyzing user data and experimentation. For a 360 view, complement the analytics data with user feedback. While you may not be able to win them back , they may provide valuable data on how to retain future customers.

Management 52

Management Underperforming Technical Team Onboarding Churn 52

Sales Hacker

NOVEMBER 29, 2022

Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. Because we are specifically looking for data, analytics and software companies similar to you, we only have 5 spots available in your industry.

Scale 72

Scale Underperforming Technical Team Outsourced Development Growth Marketing 72

Audacix

NOVEMBER 30, 2023

With cyber threats on the rise, it's essential to follow SaaS security guidelines along with security testing tools in your software development lifecycle. This will help you to protect your applications and sensitive data that is hosted on your software applications.

Software Review 40

Software Review Underperforming Technical Team Software Systems Review 40

Neil Patel

JANUARY 25, 2021

The thing about data is it helps you make better business decisions. Everyone has questions when it comes to choosing data analysis software. Why are there so many data analytics tools? You have to arrange your data, explain it, present it properly, and then derive a conclusion from it. Or is your team less technical?

Data Analysis 128

Data Analysis Software Data Scale 128

Sales Hacker

AUGUST 19, 2022

To ensure long-term content strategy success , it’s best to periodically evaluate your team’s content requirements and workflow alignment. As a sales content manager, it’s strongly recommended to review your content strategy if you’ve been using the same sequences, templates, and snippets that you initially launched with.

Strategy 90

Strategy Underperforming Technical Team Management Systems Review 90

Totango

JULY 28, 2021

Following best practices for hiring a customer success manager can make a critical difference in the quality of your customer relationships. Customer success managers serve as the face of your company in dealing with clients, playing a key role in ensuring satisfying experiences of your brand. What Is a Customer Success Manager?

Customer Success 118

Customer Success Management Underperforming Technical Team Scale 118

InsightSquared

MARCH 26, 2020

As reps adjust to this evolving sales environment, managers must do the same and explore more dynamic and structured coaching methods. Sales managers often fail to balance between pipeline inspection and engagement feedback when coaching reps. They want to develop their career just like every other function.

Underperforming Technical Team 62

Underperforming Technical Team Data Technical Review Sales 62

SaaStr

SEPTEMBER 24, 2020

Learn about your investors previous bad investments (this could determine your fate!). #2 Causes: Weak previous relationship. 5 Slow product development. Bad co-founder relationships. Discouraged or disengaged engineering team. How to prevent this: Have a product development cycle. 2 Investor = Boss.

Underperforming Technical Team 177

Underperforming Technical Team Startup Engineering Retention 177

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

SaaStr

FEBRUARY 13, 2024

How do you build out a Sales Development (SDR) function at your SaaS company? Establishing a baseline for successfully doing outbound with the existing sales team you have is critical before investing in a dedicated SDR function. The first hire after six AEs was a senior hire, Ashley Kelly, as Senior Director of Sales Development.

Sales Hiring 171

Sales Hiring Scale Underperforming Technical Team Revenue 171

SaaStr

DECEMBER 29, 2022

Our financial operations platform is designed to meet the unique financial challenges of B2B SaaS, including billing, subscription management, revenue and expense recognition, and SaaS analytics. Empower your inside sales team by automating the hardest parts of outbound calling. Get the Best B2B Data Available with SalesIntel.

Scale 214

Scale Underperforming Technical Team B2B AI 214

User Pilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Let’s get into it!

Underperforming Technical Team 90

Underperforming Technical Team Marketing Market Research Outsourced Development 90

Neil Patel

NOVEMBER 3, 2021

Data labeling turns raw data into useful information that can then be utilized for optimized marketing. However, turning raw data into labeled data takes time. The good news is data labeling is scalable when you work with the right data labeling software. What Is Data Labeling?

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Intercom, Inc.

JUNE 10, 2020

I hope this post allows people and teams to safely talk about Product Judgment. If you ever had to face a Manager, Director or Exec as they make bad product decisions and you’re struggling to persuade them otherwise, this post will help you. It takes years to build, and therefore ranges from very weak to very strong.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

InsightSquared

MARCH 5, 2021

Throughout his three decades of experience running revenue organizations, he has seen the good — and plenty of the bad. Fact: Your sales reps, regardless of how great they are, will never deliver the level of hygiene required to give you confidence in your CRM data. This piece will focus on the importance of activity capture.

Forecasting 62

Forecasting Underperforming Technical Team Revenue Data 62

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Audacix

OCTOBER 30, 2023

While most organisations have the best coders in their software development team, very few have a system for regular web application penetration testing to prevent cyber attacks. Testing applications for potential vulnerabilities through web application penetration testing is important for safeguarding all sensitive data.

Underperforming Technical Team 52

Underperforming Technical Team Software Development compliance Development 52

Sales Hacker

DECEMBER 19, 2022

As the president of Sales Xceleration, a firm specializing in assessing and implementing sales strategy , sales processes, and sales execution to drive growth, I’ve seen how job hopping can affect otherwise stable sales teams. But also the cost it has on their careers — and your sales team. And the data backs this up.

Sales Hiring 79

Sales Hiring Underperforming Technical Team Sales Recruiting Compensation 79

Sales Hacker

NOVEMBER 15, 2019

Today, we’re looking under the hood of a Lead Development Manager at an IT consulting company, and for that, we talked to Joe Latchaw. Title: Lead Development Manager. What You Sell: We are an NTT DATA company, and we focus on SAP solutions to create value for our clients all over the world. (You’re welcome!).

Underperforming Technical Team 87

Underperforming Technical Team Development Management Software Review 87

Intercom, Inc.

JANUARY 12, 2022

The fact of the matter is that data science, as a field, is still relatively new. But as Benn points out, the future of data analysis isn’t an architecture diagram or business leaders looking at dashboards – it’s building an experience, and a very exciting one at that. I worked there for a couple years as an analyst or data scientist.

Data 151

Data Airlines AWS Underperforming Technical Team 151

User Pilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? TL;DR Customer discovery questions enable product teams to better understand customer needs and problems so that they can build products that the potential customer truly needs.

Underperforming Technical Team 79

Underperforming Technical Team Scale Interviewing Social Media 79

Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. What Is a Customer Success Manager (CSM)? What Makes a Good Customer Success Manager?

Sales Hiring 90

Sales Hiring Customer Success Sales Recruiting Technical Review 90