SaaStr

APRIL 16, 2025

Who Do You Want to Meet is strictly for Founders, Investors, Revenue Leaders, and our VIPs this new program is not open to service providers, sales reps, consultants, or agencies for 2025. Selected founders will demo their innovation to leading SaaS CEOs, founders, and investors at SaaStr Annual (May 13-15, SF Bay Area).

AI

ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. Hiring the right talent for your company’s customer success team determines its success.

Technical Review

SaaStr

JULY 7, 2025

At SaaStr, we deliver S-tier leads—the elite decision makers who control enterprise budgets and drive industry innovation. Unlock Continuous Access to the World’s Highest-Value B2B Decision Makers Forget A-tier prospects. S-Tier Audience = S-Tier Results Who exactly are S-tier leads? Stop settling for generic B2B marketing.

Scale

Sales Hacker

DECEMBER 17, 2024

The consulting mindset was quite helpful there. What did you learn in those really early, those can be really formative years that you pulled into success later in life? Guy Yalif: [11:22] At BCG, it was the classic, you know, how to think, break down problems.

Scale

Stax

JUNE 3, 2025

Sales representatives should be equipped with the right content, messaging, and data to have consultative conversations that close deals. After all, innovation in SaaS isn’t a one-time eventit’s a continuous commitment to solving real customer problems. For B2B SaaS companies, aligning sales and marketing teams is critical.

Payment Services

Chart Mogul

JANUARY 9, 2025

But its not uncommon to adopt the transactional sales model on its own, especially in innovative niches where customers arent just switching solutions but adopting entirely new workflows. In these cases, the model helps communicate the value of the change and introduces prospects to the innovation.

Scale

Valuize Consulting

DECEMBER 17, 2024

Adoption Stage/Maturity : High maturity but plateaued usage; renewal is at risk due to perceived lack of innovation. Adoption Activities Needed : Showcase advanced features and innovation to maintain customer interest. Next Target Outcome : Restore confidence that the product will keep up with new industry regulations.

Technical Review

How To Buy Saas

FEBRUARY 25, 2025

These organizations value Salesforces rich features and add-on modules, even if it means handling more complexity (often via dedicated admins or consultants). HubSpot: The Inbound Marketing Innovator HubSpot entered the scene later, founded in 2006 by Brian Halligan and Dharmesh Shah at MIT. Beloved by users for ease.

Scale

BetterCloud

NOVEMBER 18, 2024

These innovative companies are transforming how organizations leverage software to drive growth and efficiency. He’s clever, innovative, and a world-class DJ. Innovator Award Phineas Bynum, a Senior IT Automations Engineer at Jamf, won the SaaS All Star: Innovator award.

VP of Engineering

How To Buy Saas

JUNE 18, 2025

For SaaS and tech firms, the message is clear: mastering the full-stack AI (data pipelines, compute, ML models and application layers) is critical for innovation and growth. leads in innovation, it also drives conversations on AI safety and ethics.) Users praise AI assistants as “ 24/7 engineering consultants in your pocket ”.

AI

ChurnZero

JANUARY 10, 2025

But now that 2025 is actually here, although 2024 certainly had its fair share of futuristic innovations (a desk bike to charge your phone, anyone?!), While those consumer innovations may still be a few years away, 2025 is sure to be a year of creativity and change in the B2B technology space, particularly in customer success (CS).

Trends

Valuize Consulting

NOVEMBER 25, 2024

Example: When considering entering a new market segment or launching an innovative product feature, calculating the NPV and IRR helps determine the potential long-term returns. NPV and IRR can be used to assess growth initiatives, ensuring alignment with long-term financial goals.

Payment Services

Teamgate

JUNE 27, 2025

CHAMP excels in complex, consultative sales with multiple stakeholders. CHAMP aligns well with empathetic, consultative sales strategies , especially in environments involving multiple stakeholders and complex decision-making. CHAMP shifts to a customer-first approach, emphasizing challenges and priorities.

Scale

How To Buy Saas

MAY 21, 2025

Cloud ATS are ideal for most businesses due to their convenience and continuous innovation by vendors. In general, for most companies looking for agility and innovation, cloud-based ATS are the go-to in 2025, while on-premise solutions serve niche requirements. It delivers a lot of modern features (branding, analytics, etc.)

Systems Review

Sales Hacker

JANUARY 7, 2025

If I look at one thing, we all think about consultative selling, about active listening. They already have millions of consultants looking at that. It’s going to help us to accelerate on, I would say, reduce the time we spend on non-very useful tasks. And I’m a big believer in the SMB space. It can really accelerate.

Outsourcing Services

Valuize Consulting

APRIL 4, 2025

Were experts at innovation and market disruption, but are we truly harnessing the full potential of our Customer Success (CS) operations? Customer Success isnt just a departmentits the engine of sustainable growth. As executives, we’re constantly searching for that elusive strategic edgethe insight that sets our organization apart.

Scaling

SaaStr

JUNE 26, 2025

The SaaS Lesson : When your core business model faces platform risk, the cost of defensive innovation isn’t measured against ROI—it’s measured against the cost of irrelevance. If AI tools can bill like consultants rather than software, market sizes expand dramatically. This is the holy grail question.

Artificial Intelligence

Sales Hacker

DECEMBER 6, 2024

For example, in a revenue model, a CS leader may be tasked with transforming a team from high-touch, white-glove support to a consultative approach emphasizing value realization and expansion. While they both come with their advantages, they also come with their challenges. In customer success, domain expertise is paramount.

Customer Success

Sales Hacker

MARCH 18, 2025

And also like, wow, there is a lot to keep up with in terms of innovation that’s happening on specifically the AI front. It does feel like we’re almost back at consultative selling in a real way. 06:49 How 1:1 sales personalization drives 14x higher conversion rates. 16:30 The biggest AI mistakes in sales and marketing.

Scale

Buffer Resources

JANUARY 13, 2025

Lia Haberman , social media consultant and writer of the ICYMI newsletter predicts that 2025 will be the year brands and creators start thinking of themselves as media empires. Platforms like Instagram and YouTube Shorts will reward creators who innovate with unique, aesthetically driven storytelling techniques within the short timeframes.

Social Media

Sales Hacker

MARCH 4, 2025

So I do a lot of advising and consulting, and this is [00:41:00] the number one question that I get. And you’re like, all right, it’s time to invest in, in marketing. Uh, what do you look for in that first hire? Jessica Gilmartin: Yeah. It’s a great question.

Scale

User Pilot

MARCH 24, 2025

They are seeking a Mobile Product Manager to lead the innovation and expansion of their field service mobile application across iOS, Android, and various third-party integrations. This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI.

Mobile

OpenView Labs

DECEMBER 18, 2023

The TrustRadius 2023 B2B Buying Disconnect report found that buyers consulting communities/forums to inform their purchasing decisions decreased from 37% in 2022 to 24% in 2023. Follow-on prediction : Despite the decline in 2023, buyers do want to research off your website and consult with peers. The time to act is now.

B2B

TrackStreet

JULY 1, 2025

But there’s good news: With the right legal policies, innovative technology, and a proactive strategy, you can regain control. Book a consultation today and start reclaiming control of your brand. Monitor your channels. Enforce your policies. Protect your partners.

Branding

Sales Hacker

FEBRUARY 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Jordan Crawford is an AI innovator, the Founder of Blueprint, and one of the top go-to-market engineers working today. So it’s process over prompts is really, really important and you don’t need a lot of fancy tools.

ChatGPT

Go Hire- Saas

JULY 24, 2025

As a former Senior ERP Business Consultant implementing global enterprise solutions for Fortune 500 companies like Dole Foods, Chevron, Lexmark, WL Gore, and Gateway 2000 (remember the cow boxes), I think we need to re-asses that strategy and mindset.

Sales Recruiting

Sales Hacker

JUNE 10, 2025

And I think Box had the most innovative customer success operations team with a great CCO. Sophie Buonassisi: And are you one-on-one consulting? I think box, I’d gone and done this startup with virtual assistants and I was like, crap, I gotta like network back in to like get back into this. Andy Mowat: Uh, great question.

Sales Recruiting

User Pilot

FEBRUARY 24, 2025

10+ years of experience in consulting, operations, or project management. Professional interests Spencer is looking for roles focused on AI-driven product innovation, platform unification, and enhancing operational efficiency. Someone with a more traditional PM experience. A person without a formal leadership title.

Technical Advisors

Intercom, Inc.

NOVEMBER 9, 2022

Few books have chronicled how innovation takes place – and how market leaders fail to seize it – as well as Clayton Christensen ’s seminal book The Innovator’s Dilemma. So why not take a page from the startup book and set up new avenues and opportunities so people can innovate in their job? And that’s what we’re exploring today.

Innovation

Neil Patel

SEPTEMBER 23, 2020

Precisely where email marketing consultancy comes in. Using the expertise and experience of a consultant, you’ll be able to reach large swathes of prospective clients faster and without much effort. 4 Ways an Email Marketing Consultant Can Help Grow Your Business. Making sure your email gets read is yet another obstacle.

Consulting

Neil Patel

OCTOBER 16, 2020

So if you want to use your Google ads account to its full potential, you should definitely consider hiring an AdWords consultant. Our team at Neil Patel Digital will help you through the process of hiring a suitable consultant for your business that can help you grow and prosper, along with getting other benefits.

Consulting

Tom Tunguz

APRIL 1, 2020

If you have questions, consult your board member or company counsel. As I’ve written before, once we’re through these hardships, I expect a Cambrian explosion of innovation. The rule says that all employees of affiliated companies must be considered headcount. Quickly, these numbers exceed the 500 employee limit.

Headcount

Neil Patel

OCTOBER 9, 2020

You can hire a PPC consultant who can enhance your paid advertising campaigns by offering a unique set of skills coupled with experience and expertise. Choosing the right consultant, however, can be challenging if you don’t know what to look for in a PPC expert, which is where we come in. Maximizing business performance.

Consulting

Neil Patel

OCTOBER 6, 2020

A digital marketing consultant can help you upgrade your online strategy. 5 Ways a Digital Marketing Consultant Can Help Grow Your Business. A digital marketing consultant will help you grow your business through strategy and planning. Here’s what a digital marketing consultant can do for you: 1. Suggest Innovative Ideas.

Consulting

TechEmpower SaaS

AUGUST 21, 2023

Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. If you bring in a consultant who spends all their time doing technical reviews and hasn’t built a system since the dot-com boom, you’re probably wasting your time. cto , infotech , innovation , product , project , saas

Technical Review

SaaStr

SEPTEMBER 11, 2020

Founded in 2015, Klue addresses a part of the corporate world that has seen little innovation. After all, when a company engages in competitive intelligence, there will often be the retaining of a consulting firm. I used to do this kind of consulting work,” said Brian Murray, who is a venture capitalist with Craft Ventures.

Consulting

SaaStr

AUGUST 20, 2023

Prior to joining Greenhouse, Carin was a Partner at CapGemini Consulting, and CMO of Fahrenheit 212, an innovation consultancy. Carin van Vuuren is Chief Marketing Officer at Greenhouse where she is responsible for driving business growth through a focus on go-to-market strategy, brand management and corporate communication.

Consulting