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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

This is the fifth post in a content series exploring Intercom’s investment in supporting large businesses. We protect it throughout its lifecycle with robust security practices, tailored role-specific staff training, and rigorous compliance with regulations. Compliance: Don’t just take our word for it . Employee security.

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Clouded Judgement 12.1.23 - Net New ARR Starts to Rebound + AWS ReInvent Recap

Clouded Judgement

There were also quite a few questions around cost and compliance. And on the latter - there will be more guardrails and structure in place to appease some of the compliance questions. This is for information purposes and should not be construed as an investment recommendation. This year, there was tons of experimentation.

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Clouded Judgement 3.22.24 - ERR vs ARR and the Conundrum of AI Revenue Streams Today

Clouded Judgement

Enterprise software businesses strive for 90-95% gross retention (generally the percent of revenue that sticks with you vs churns altogether), with net expansion in the 120%+ range (the aggregate change in expansion - contraction - churned revenue). Namely, retention!! For “fake” ARR, retention can vary wildly.

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What is Omnichannel Customer Experience & Why You Should Invest In It

User Pilot

A consistent omnichannel customer experience can improve satisfaction , build loyalty , drive acquisition, increase retention , boost LTV, and help you make data-driven decisions. Higher retention. These insights can help you with other efforts, such as personalized retention marketing or customer segmentation. Increases LTV.

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Thanks to ChartMogul, ChurnZero, Cledara, Secureframe, and Verdane for Sponsoring SaaStr Europa 2023!

SaaStr

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Secureframe helps companies get enterprise ready by streamlining SOC 2, ISO 27001, GDPR, CCPA, PCI DSS and HIPAA compliance.

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The ROI of Your Subscription Billing Platform

Blulogix

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). Enhanced Customer Experience A positive customer experience is crucial for retention and growth.

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Thanks to Cyvatar, Pacific Western Bank, Upzelo, UserGems, and Younium for Sponsoring SaaStr Annual 2023!

SaaStr

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

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