Payrix

JUNE 10, 2025

With payments now integrated directly within their platform, they can choose how their users will engage with and be supported by the solutions. Increased customer retention The benefits already mentioned all tie into the opportunity for software companies to increase the retention of their user base.

Merchant Services

Stax

JUNE 3, 2025

Prioritize customer success, not just customer acquisition While getting new users in the door is important, retention is what drives predictable revenue and strong unit economics. SaaS companies that invest in onboarding, customer education, and proactive support tend to see higher engagement and lower churn.

Payment Services

User Pilot

MARCH 9, 2025

E.g., Test different tooltip designs to find which gets more engagement. This way, when it’s time to define your target audience (Step 3), you’ll have a clearer idea of who to engage with. Send targeted in-app messages with Userpilot , using modals, banners, and tooltips to improve engagement.

SaaS

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. Compliance with financial laws Calculating your tax, and then making sure that you are compliant with all the relevant tax laws is something that you have to do often.

Payment Services

Payrix

JULY 8, 2025

it will be important to understand the current regulatory landscape in Canada, particularly two key frameworks, to ensure compliance. Software companies should familiarize themselves with these frameworks or work with a payments partner who can guide them through the process to ensure compliance.

Merchant Services

Chart Mogul

JANUARY 9, 2025

Here, customers usually find your brand through marketing channels and then engage with it through tools like interactive self-guided demos, free trials, or freemium versions of your product. Your sales targets should factor in both acquisition and retention. Managing the customer onboarding process within ChartMogul CRM.

Scale

User Pilot

MAY 27, 2025

I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. With app tracking, you can see that drop-off and know exactly where and why user engagement decreased. Track mobile app engagement metrics with Userpilot. Why track in-app user behavior? How to track it?

Mobile

Blulogix

DECEMBER 31, 2024

Enhance Retention: Customers are more likely to stay with a service that adapts to their changing needs over time. Regulatory Compliance: Transparent and fair billing practices are becoming a regulatory requirement in many industries.

Payment Features

User Pilot

OCTOBER 20, 2024

This is every product manager’s nightmare – an onboarding failure that cripples customer retention. In this article, we explore the art and science of onboarding automation , and how it can turn that initial spark of interest into a roaring flame of engagement. Data security and compliance. What is customer onboarding?

Onboarding

Payrix

JUNE 23, 2025

By activating Embedded Payments including contactless transactions, software companies can elevate the value of their platform and strengthen the retention of their user base. Read now ebook PCI Compliance: Unlock your platform's security potential Protecting cardholder data isn’t just good business - it’s essential.

Merchant Services

How To Buy Saas

MAY 21, 2025

Modern ATS software automates tedious tasks like job posting, resume screening, and interview scheduling, freeing HR teams to focus on engaging with candidates. Cloud ATS solutions typically provide multi-currency and multi-language capabilities , integration with global job boards, and compliance with international regulations (e.g.,

Systems Review

FastSpring

JULY 24, 2025

Many companies partner with a merchant of record like FastSpring to handle payments, tax compliance, and subscription operations end to end. A direct user relationship means you can market to them and engage with them as they use your app across different platforms, today and into the future.

Payments

Valuize Consulting

NOVEMBER 19, 2024

This technology is elevating B2B relationships, enabling companies to build lasting, profitable partnerships with a focus on both retention and expansion. Proactive Engagement to Minimize Churn Predictive models can highlight at-risk clients by identifying patterns such as declining usage, reduced engagement, or increased support needs.

B2B

How To Buy Saas

MAY 29, 2025

Sephoras Virtual Artist and Amazons product recommender personalize shopping for each user, boosting engagement and sales. Internally, financial institutions automate compliance checks and reporting using AI to parse regulations and identify anomalies. Executives also leverage generative AI for idea generation and reporting.

Artificial Intelligence

User Pilot

JANUARY 19, 2025

Lets understand the types of friction that hinder user retention: A visual hierarchy of friction points. This is exactly the challenge that Beable, a learning platform, was facing: They were struggling to demonstrate the value of their product to students, leading to low engagement and high drop-off rates. Thats where problems lie.

Onboarding

Valuize Consulting

APRIL 4, 2025

Time data highlights inefficiencies and bottlenecksempowering you to: Automate routine tasks Streamline processes Reallocate time toward strategic, value-driving work Predicting Customer Health and Preventing Churn: Fluctuations in time spent with a customer often signal changes in engagement.

Scaling

User Pilot

JULY 22, 2025

Track feature adoption and user engagement metrics in one unified view. Unlike Segment, which focuses on collecting and routing event data, Userpilot sits directly atop your existing data warehouse to drive user retention and activation through interactive flows, built-in analytics, and feedback loops. G2 reviews 4.5/5

Software Review

How To Buy Saas

FEBRUARY 25, 2025

For more advanced needs like multi-step nurturing or complex logic, Salesforce often relies on integrating its Marketing Cloud or Pardot (now Marketing Cloud Account Engagement) for marketing automation. These tools let you automate just about anything in the CRM (e.g. Can HubSpot handle enterprise needs?

Scale

User Pilot

NOVEMBER 29, 2024

All of which are essential for improving user satisfaction, building loyalty, and boosting retention rates. Monitor engagement with specific features or page elements. This is essential for compliance with privacy and data protection regulations like GDPR or CCPA. Fullstory session replay. Fullstory session replay AI summaries.

Underperforming Technical Team

User Pilot

MARCH 30, 2025

But with retargeting, you can re-engage those users who have already interacted with your brand but havent taken action yet. Build a solid social media presence A strong social media presence is one of the most effective ways to create awareness, engage with potential users, and establish credibility in your niche.

Mobile

User Pilot

MAY 27, 2025

But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. This way, users get the help they need, exactly when and where they need it, leading to faster adoption, reduced friction, and higher engagement from day one. moment faster.

Mobile

Teamgate

JULY 25, 2025

Saul’s Dolls , on the other hand, defined KPIs for lead generation, quota attainment, and customer retention. For example, effective CRM use has been shown to boost retention rates by 27%. Packagecloud also saw an 18% boost in engagement rates by refining scripts and targeting leads based on insights from Teamgate.

Scale

User Pilot

FEBRUARY 12, 2025

More product engagement means a stickier product. Think about Duolingos streak feature users log in daily, but are they actually engaged or just avoiding losing their streak? Product stickiness refers to how frequently users engage with a product and how essential it becomes in their daily workflows. Great news, right?

Customer Lifetime Value

User Pilot

MAY 27, 2025

Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. We covered everything from features to pricing, along with insights from real users. Lets dive in! What is WalkMe Mobile? More Intuitive.

Mobile

Valuize Consulting

JUNE 10, 2025

Inability to Standardize CS Processes: Without a clear, agreed-upon health definition, it’s challenging for CS Ops to standardize engagement models, escalation paths, and success planning across the CS team, leading to inconsistencies and inefficiencies. Initiate Early Engagement: Don’t wait to be told.

Customer Success

Sales Hacker

APRIL 1, 2025

Why retention isn’t just a CS metricand how to build a sales team that cares about it. The revenue leader needs to have an overwhelming amount of focus on retention. Risk and compliance, and being a partner that can meet those needs. How to win in vertical SaaS, from breaking into financial services to owning the category.

Scale

FastSpring

JUNE 27, 2025

While publishers need to stay in compliance with app store policies, monetizing your game via your web store isn’t prohibited. A direct relationship with players means you can market to them and engage with them as they play your games across different platforms, today and into the future. But the reality is that that isn’t true.

Mobile

ChurnZero

MARCH 24, 2025

Whether this discrepancy points to budget cuts or misaligned strategies, its critical for a CS team to have the right technology for managing customers and building revenue through retention and expansion. 1: You notice your CRM holding your team back. 3: Your CS teams processes feel inconsistent or repetitive.

Technology

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. Look beyond basic stats watch live session recordings and see precisely how people engage with your site from start to finish. Don’t worry, you’re not alone!

Payment Services

User Pilot

APRIL 2, 2025

Seeing the full picture clarifies which product updates will impact engagement and revenue the most. Userpilots real-time analytics let you track behavior, feature usage, and engagement trends across web and mobile in one place. Instead, you match each experience to the user, which goes a long way toward sustaining user engagement.

Mobile

User Pilot

MARCH 24, 2025

A professional with a strong grasp of app performance, security, compliance, and platform guidelines. Adobe: Senior Product Engagement Manager – Gaming / Mobile Design Adobe’s office. Adobe is seeking a Senior Product Engagement Manager to shape the future of a new mobile app/game within the Emerging Business Org.

Mobile

User Pilot

JANUARY 29, 2025

Frustration and engagement filters: Hotjar automatically organizes user sessions based on factors like relevance, frustration levels, and engagement. Privacy settings: With its customizable privacy settings, you can set data collection parameters to ensure compliance with GDPR, CCPA, and PCI. Subscription packages via Hotjar.

Technical Review

ChurnZero

DECEMBER 19, 2024

We needed a structured approach to monitor customer engagement, assess feature adoption, and ensure that clients were fully leveraging their investment, says Robin Driver, NinjaCat’s vice president of customer success. Account Insights for Success Plan communication to keep customers informed and engaged.

Customer Success

OpenView Labs

DECEMBER 18, 2023

AI will also enhance the effectiveness of existing campaigns by streamlining A/B testing and segmentation, and will transform broadcast-like campaigns into engaging conversations, analyzing and reacting to user responses appropriately. Personalization will be essential. Use intent and AI to identify when buyers are in-market.

B2B

TrackStreet

JULY 2, 2025

These sellers often acquire products through various means, such as purchasing from legitimate distribution partners and selling under different names, purchasing from membership warehouse stores, engaging in retail arbitrage, or even obtaining stolen goods.

Branding

How To Buy Saas

JULY 18, 2025

These platforms are evolving into comprehensive command centers for private clinics—integrating scheduling, billing, compliance, analytics, and patient engagement under one intelligent system. That’s where modern practice management tools come in.

Payment Solutions

User Pilot

JUNE 1, 2025

Which features do they engage with and which ones do they ignore? Userpilot for product teams seeking a cross-analytics platform Userpilot is an all-in-one platform for product teams that want to improve user engagement, drive adoption, and retention. Behavioral analytics zooms in on what users are actually doing in your app.

Software Review