Intercom, Inc.

AUGUST 3, 2022

Our products and platform have come a long way since Intercom was founded 11 years ago, and while our innovation is absolutely something to be proud of, we’re especially proud of the company culture we’ve built in tandem. Fast Company’s Best Workplaces for Innovators 2022. Fast Company’s Best Workplaces for Innovators.

Company Culture 211

Company Culture Innovation Compensation Development 211

SaaStr

JUNE 1, 2023

The company is trusted by more than 30,000 companies, over 5,000 investment funds, and half a million employees for cap table management, compensation management, liquidity venture capital solutions, and more. Our vision is a world where everyone has the power to innovate without limits.

Scale 197

Scale Payments Payment Solutions Artificial Intelligence 197

Andreessen Horowitz

DECEMBER 8, 2023

By activating the expression of fetal gamma globin in adults, it compensates for the root cause of sickle cell disease. Base and prime editing, along with recent innovations like PASTE programmable gene insertion, are pushing the boundaries, offering more precise and versatile tools for eliminating genetic disorders.

Compensation 143

Compensation Innovation Engineering Technology 143

Totango

APRIL 9, 2024

For the full scoop on all of their bold insights on team alignment and unlocking customer-led growth, check out the webinar: The importance of team alignment and variable compensation The roundtable kicked off with the consensus that aligning CS and Sales teams is imperative, not optional.

Scale 106

Scale Sales Compensation Customer Success 106

Valuize Consulting

APRIL 8, 2022

Specifically, you need to create a compensation model that incentivizes your CSMs to maximize the usage and adoption of your key feature. A strong Product & Engineering team is engaged in building something that is innovative and transformational and this needs to be a key part of your revenue-driving strategy.

Innovation 52

Innovation Underperforming Technical Team Outsourced Development Compensation 52

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Trends 57

Trends Compensation Innovation Startup 57

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Development 52

Development Compensation Innovation Startup 52

Buffer Resources

FEBRUARY 1, 2024

Buffer pays me fairly and generously It’s important to share that another reason to stay at any company is compensation. One of Buffer’s compensation principles is generosity, and I’ve found that to be true. I’ve learned so much from taking on new projects and trying to attain new results over the years.

Compensation 84

Compensation Social Media Leadership Branding 84

SaaStr

AUGUST 29, 2022

Understanding how to measure, compensate, and create one unified Revenue team is the key to hypergrowth. Join Atlassian’s Chief Revenue Officer, Cameron Deatsch , to learn how to invest in an ecosystem, how to optimize your platform for innovation, and why long-term thinking is crucial to becoming a $10 billion company.

Scale 244

Scale Sales Hiring Marketplace as a Service B2B 244

Buffer Resources

FEBRUARY 15, 2024

Whether you’ve just made your first $100 or crossed the $100,000 mark, monetization is an ever-evolving part of your journey as a creator, thanks to platforms constantly innovating new ways to pay – and TikTok is no exception. How do creators get paid through the TikTok Creativity Program?

Payments 97

Payments Payment Services Payment Solutions Payment Methods 97

Valuize Consulting

AUGUST 24, 2021

Think of innovative and engaging ways to celebrate the value your customers are getting from your products both internally (Sales Newsletters, CS/Company All Hands, etc.) Build Your Compensation Model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention. Celebrate Your Customers.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Think of innovative and engaging ways to celebrate the value your customers are getting from your products both internally (Sales Newsletters, CS/Company All Hands, etc.) Build Your Compensation Model. Watch our webinar for 5 innovative and impactful ways to increase Net Revenue Retention. Celebrate Your Customers.

Retention 52

Retention Metrics Compensation Innovation 52

Sales Hacker

FEBRUARY 1, 2022

A better way to compensate instead of commission. Finally, Outreach — the first and only engagement intelligence platform built by revenue innovators for revenue innovators. Why do you think it’s a bad form of compensation, and what’s your alternative proposal? What You’ll Learn. Show Agenda and Timestamps.

Sales 88

Sales Compensation B2B Social Media 88

User Pilot

MARCH 25, 2024

SDE is the profit of the business owner and his compensation. To calculate the figure, deduct overheads from the gross revenue and add the owner’s compensation (salary, dividends, etc.). Innovating continuously to deliver unique functionality. SaaS valuation formula: SDE. Prioritizing product quality and dependability.

SaaS 92

SaaS Customer Lifetime Value Acquisition Metrics 92

OpenView Labs

NOVEMBER 9, 2021

We’ve curated a collection of articles on all things sales, from innovative twists on hiring sales talent to expert advice on how to build the best in-house sales teams and technology stack. We also walk you through all the classic stuff, like hiring, compensation, onboarding etc. Sales Coaching Dos and Don’ts.

Scale 91

Scale Sales Hiring Scaling Technical Review 91

FastSpring

AUGUST 19, 2022

The best companies are innovating rapidly, not just on their product but in the ways they monetize. SaaS providers should also be compensated fairly for the value they deliver, and in most cases that value increases as the product continually improves and the customers’ usage increases. But fairness cuts both ways.

Pricing 140

Pricing SaaS Technical Review Forecasting 140

Chargify

SEPTEMBER 10, 2019

Differentiating the two enables businesses to structure and calculate compensation models for different revenue streams and milestones. Compensating Other Revenue Generators. Our new Sales Commission Calculator enables these businesses to also track and compensate post-sale customer success metrics. Partner/Referral Sales.

Payments 61

Payments SaaS Payments Scale Compensation 61

Sales Hacker

SEPTEMBER 25, 2019

Which brings us to the Roger’s Innovation Adoption Curve. As I mentioned above, in the initial days of breaking into enterprise , you are looking to find the innovators and the early adopters. Here’s what you need from your sales team to target early adopters and innovators. Align compensation for long-term goals.

SMB 73

SMB Enterprise Strategy Compensation 73

Intercom, Inc.

MARCH 15, 2018

I hosted Will on our podcast, where we talked about how he keeps his team innovating, hiring generalists vs. specialists, managing in a high growth environment and more. Making the shift from maintenance to innovation. Going into it for control, for compensation, definitely doesn’t.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

Sales Hacker

APRIL 5, 2022

Outreach is the first and only engagement, and intelligence platform built by revenue innovators for revenue innovators. There’s other ways to compensate sellers that’s more aligned to getting the outcomes that the buyer wants to achieve. The issue is not commission and compensation.

Scale 78

Scale Sales Underperforming Technical Team Compensation 78

Tom Tunguz

MAY 14, 2014

Once granted approval to build the CS team, a customer success manager must decide the structure of the team including reporting lines, compensation and collaboration with other departments. A customer success leader must also craft a compensation plan to incent the team to retain customers and grow accounts in the right way for the business.

Customer Success 100

Customer Success Startup Headcount Compensation 100

Sales Hacker

DECEMBER 3, 2020

Here’s a quick look at the three most common stressors salespeople face on a daily basis: Compensation structure. If your sales compensation doesn’t match what these top sellers believe their skills are worth, that’s going to cause issues within your organization. The number one reason salespeople leave their jobs is compensation.

Sales 79

Sales Compensation Underperforming Technical Team Communication 79

Tom Tunguz

JULY 30, 2014

One VP of Customer Success described an innovative approach to managing this balancing act. Some companies do create a small up-sell quota for the CSM, perhaps 10-15% of their compensation. The Up Sales Person carries a quota and is compensated with a sales structure, while the CS Manager is salaried. But many do not.

Customer Success 100

Customer Success Compensation Innovation Engagement 100

SaaStr

MARCH 31, 2020

And I compete by doing insane innovation on the marketing side, investing as much on marketing through engineering as you can invest on your product. Let’s go into innovation. We talked of doing insane innovation, but who wins when we don’t innovate? That is not innovation. That is not a good strategy.

Scale 132

Scale Scaling Sales Hiring Engineering 132

User Pilot

OCTOBER 15, 2023

This approach breaks the traditional mold by accelerating innovation cycles and sidestepping drawn-out endeavors. This range can vary based on location, company size, and individual experience, but it provides a general insight into the compensation these professionals can expect. Main steps of the growth process.

Growth Marketing 98

Growth Marketing Marketing Customer Lifetime Value Scale 98

CustomerSuccessBox

FEBRUARY 2, 2022

Find out who is: in charge of the key accounts, in charge of the team’s culture, and the innovator who is in charge of developing new processes and propelling the company forward. CSMs should be compensated for promoting upsells, either through a net churn revenue metric or a bonus for supplying qualifying leads.

Acquisition 52

Acquisition Development Team Review Systems Review Customer Success 52

Sales Hacker

DECEMBER 9, 2022

Understand how many sellers you need to hit quota to achieve your revenue goals and consider compensation impacts. Leading sales and operations teams are following a new path to better sales planning using innovative and strategic planning methods. Track your sellers’ ability to deliver revenue.

Scale 97

Scale Headcount Sales Forecasting 97

Sales Hacker

FEBRUARY 17, 2022

It’s time to embrace what’s working, ditch what’s not, and innovate with new approaches. These platforms help automate functions like contact and account management, lead management, sales forecasting, territory management, and incentive compensation – and they continue to play an important role in this new sales environment.

Scale 89

Scale Investment Sales Forecasting 89

Sales Hacker

OCTOBER 4, 2022

If you missed episode 219, check it out here: A Holistic Approach to Compensation Structuring with Scott Barton. Let’s hear from our sponsors: Outreach is an engagement and intelligence platform built by revenue innovators for revenue Innovators. We provide innovative programming around that. What You’ll Learn.

Entertainment 82

Entertainment Innovation Compensation Travel 82

Baremetrics

OCTOBER 10, 2021

Integrating innovative software that can cull MRR values from CRM and payment processing systems is a valuable shortcut. Integrating innovative software that can cull MRR values from CRM and payment processing systems is a valuable shortcut. Here too, Baremetrics can do all this for you.

SaaS Payments 111

SaaS Payments Engineering Payment Methods Payment Solutions 111

SaaStr

MARCH 6, 2023

SaaS companies must implement flexible and innovative sales strategies that can weather the future. Mary Shea, Global Innovation Evangelist at Outreach, shares her vision for the future of B2B sales and provides actionable advice for leaders to thrive in today’s dynamic marketplace. Acquire, cultivate, and retain top-tier sales talent.

Innovation 224

Innovation Sales Hiring B2B Strategy 224

Valuize Consulting

NOVEMBER 9, 2021

Q: How much time and budget should a revenue organization dedicate to innovation and transformation? On the ground level, another way you get the focus and attention of Sales and CS is aligning your compensation for Sales teams around doing the right thing for the customer. That’s a tricky question. The short answer is, it depends.

VP of Engineering 52

VP of Engineering Technical Advisors Compensation Cloud 52

SaaSOptics

MAY 22, 2018

Technology companies attract huge amounts of venture capital and the best, brightest, and most innovative workers in the world. Within an organization, these types of key metrics can be used to measure performance against objectives, to determine where to invest capital, and how to compensate employees.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Technology companies attract huge amounts of venture capital and the best, brightest, and most innovative workers in the world. Within an organization, these types of key metrics can be used to measure performance against objectives, to determine where to invest capital, and how to compensate employees.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

Sales Hacker

MARCH 15, 2022

Finally, Outreach — the only engagement and intelligence platform built by revenue innovators for revenue innovators. Compensation is rising, there’s more demand than supply. Revenue leaders trust Mindtickle to drive winning sales rep behaviors so you can beat quota every quarter.

Sales Hiring 93

Sales Hiring Underperforming Technical Team Acquisition Development 93

OpenView Labs

NOVEMBER 2, 2021

There are a lot of jaws dropping on compensation packages today,” says Steve. You have to be competitive with compensation and pick your priorities,” says Steve. “If But, there are also ways you can innovate and adapt. When faced with sticker shock, remember that time is money. That’s just the reality.”

Sales Hiring 68

Sales Hiring Sales Recruiting Marketing Interviewing 68

OpenView Labs

JULY 1, 2020

Micromanagement is a cancer that saps productivity and undermines innovation. However, their motivation and productivity is likely to increase when they no longer have to compensate for the failings of others. It’s not a sustainable means of assuring team performance during the coming marathon. It’s time to look in the mirror.

Underperforming Technical Team 86

Underperforming Technical Team Headcount Compensation Leadership 86