Intercom, Inc.

NOVEMBER 30, 2021

Download The Ultimate Modern Support Tech Stack guide. Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey. Subscription payment and management: Stripe. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Scytale

MARCH 19, 2024

The SOC 2 Bible Everything you need to know about compliance Download the Whitepaper Why Do Companies Need Third-Party Audits? PCI DSS: A PCI DSS audit validates compliance with payment card data security standards and is required for any company that processes credit card payments.

Payment Services 52

Payment Services Payment Solutions compliance Payments 52

Baremetrics

AUGUST 6, 2021

Forecasting MRR Movements Churned Subscriptions or Cancellation Insights Trials Customer Profiles and People Insights Benchmarking Segmentation Financial Reports with Baremetrics Baremetrics Provides Smarter Financial Reporting Forecasting In-Depth Reporting Trial Insights Enhanced Customer Profiles See Your First Report Today.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Buffer Resources

APRIL 10, 2024

Get started for free → How to make money on Instagram Jump to a section: Partner with brands on sponsored content Livestream and earn Badges from fans Offer paid subscriptions Sell your own products and services Take up affiliate marketing Sell digital products Develop and teach a course Join Instagram’s Creator Marketplace 1.

Payments 95

Payments Payment Methods Marketplace as a Service Payment Services 95

Stax

JANUARY 3, 2024

Traditional methods like cash and credit cards/debit cards are a must-have, as are digital wallets and contactless payments such as Apple Pay for iOS and Android’s Google Pay. Some may still want to allow magstripe card payments, but near-field communication (NFC) compatibility is non-negotiable for 2024 and beyond.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%. First are subscription churn rates.

Churn 54

Churn Subscription Payment Features Enterprise 54

Blulogix

DECEMBER 12, 2023

The Compelling Case for Change By BluLogix Team The B2B subscription landscape whispers of a transformative force – usage-based pricing (UBP). Subscription Billing Think of it as a seismic shift in the B2B world, where customers no longer feel like they’re stuck on a never-ending subscription treadmill.

Pricing 59

Pricing AI Search Subscription Payment Features 59

Intercom, Inc.

DECEMBER 31, 2019

Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication. What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. Perhaps nowhere is the impact of the subscription model quite as dramatic as in popular culture.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

ProfitWell

JULY 27, 2020

However, with safe and secure payment methods such as Stripe and Paypal, it is now just as convenient for manufacturers. Use a subscription-based model: A subscription model generates revenue by charging customers a recurring fee that is processed at regular intervals. Let’s look at the six major keys.

Payment Methods 59

Payment Methods Merchant Services Payment Features Payment Services 59

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. Offer self-service functionalities through community and knowledge centers.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Neil Patel

NOVEMBER 19, 2021

Examples of actions you might want your visitors to take include: signing up for a newsletter downloading a free product demo scheduling a call subscribing to a newsletter using a discount code. Finally, keep the lines of communication open by inviting attendees to ask questions post-webinar or schedule a follow-up call.

Social Media 141

Social Media B2C Software Review Merchant Services 141

Chargify

AUGUST 9, 2017

Here at Chargify, we’ve been seeing an increase in B2B IoT-related subscription businesses and we’re excited about the many possibilities for IoT B2B subscription use cases. Why IoT + Subscription Business Models = Success. The utility companies pay for the insights and services on a subscription basis.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate. Uri Foox, Founder, Zoey.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

The Angel VC

APRIL 10, 2013

[Update 12/20/2013: I have extended the dashboard to include multiple pricing tiers and annual subscription plans. I hope other SaaS startups will find it useful, and it will also make it easier for us to communicate what KPIs we're looking for when we talk to SaaS entrepreneurs. Check it out here.] Check it out!

Startup 239

Startup SaaS Subscription Payment Features 239

User Pilot

JULY 24, 2023

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Zendesk communicates with external apps via API, so creating integrations is easy. There are currently more than 1,500 integrations.

Marketplace as a Service 78

Marketplace as a Service AI Search Social Media Customer Support 78

Totango

OCTOBER 7, 2021

Click to download. As a subscription renewal deadline approaches. Review Escalations Communication. A more manual but extremely useful way of collecting feedback is by reviewing communications between customers and your staff during support escalation interactions. Use a Product Analytics Map for Your Product.

Software Review 101

Software Review Technical Review Interviewing Benchmarks 101

Baremetrics

SEPTEMBER 5, 2021

Company X may choose webinar registrations as an MQL behavior while Company Y may choose an MQL as a lead that downloads multiple white papers. Subscription businesses rely on Baremetrics to segment customer attributes Get deep insights into MRR, churn, LTV and more to grow your business. What is a PQL? Try Baremetrics Free.

Payment Solutions 95

Payment Solutions SaaS Payments Payment Services Payment Methods 95

Neil Patel

JULY 31, 2021

A prospect could ultimately be in this stage for a while, so the focus should be on creating valuable, informative, and reliable content such as case studies, video tutorials, and downloads. Create a PDF Download. Put together some valuable content in a PDF download and offer it in exchange for their contact details.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

Teamgate

JULY 29, 2020

Still, a proper CRM system can assist in all the departments, including marketing, logistics, IT, finance, or other employees—better internal communication and increased productivity are just a few among many benefits. Live and targeted communication. That leads to smooth and effective communication with any customer.

Communication 98

Communication Customer Support Finance Mobile 98

Sales Hacker

SEPTEMBER 24, 2022

Email outreach is about connecting with potential customers and nurturing those relationships through meaningful communications and regular follow-ups. Here’s an example: Send an initial email to thank customers for downloading an eBook or joining your list. Plus, they can choose from three subscription plans. Final thoughts.

Sales Funnel 118

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 118

ProfitWell

MAY 18, 2020

Here's what's on tap in this week's edition of DTC Download : The latest numbers from our DTC index. Why it's never been easier to sell subscription. The beauty subscription box startup Birchbox launched in September 2010 as the unemployment rate peaked at 10 percent. Forbes reports one setback: the subscription learning curve.

Data 52

Data Sales Hiring Customer Lifetime Value Subscription 52

Incredo

DECEMBER 28, 2013

I suggest you make an appointment to download this app as soon as possible and avoid missing that important meeting with your prospective client. This web and mobile top app is designed to sky-rocket your communication with your team. Accounting, invoicing and billing made effortless with this top app. Freshbooks.

Payment Solutions 100

Payment Solutions Payment Methods Mobile Payments Travel 100

Unbounce

AUGUST 13, 2019

Without the capacity to build landing pages and collect leads on your own, it can be a struggle to turn your hard-earned traffic into new subscriptions. Generate 100,000+ leads with the intent to nurture new subscriptions for the platform. Unbounce has also made life way easier for Later’s Lead Communication Designer, Chin Tan.

SaaS 111

SaaS Acquisition Content Marketing Benchmarks 111

ProfitWell

JUNE 15, 2020

Last week, MRR gain spiked to almost +16% because it was the beginning of the month and subscriptions renewed. Click here to download the report. Communicate clearly and often. Monthly Recurring Revenue (MRR). If you’re offering a DTC subscription and NOT calculating MRR, then chances are you’re miscalculating growth.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

Neil Patel

SEPTEMBER 13, 2021

As marketers and publishers, we need to work around these barriers and use popup ads for the powerful advertising tool that they are and communicate important CTAs with our audience. OptinMonster is a great all-rounder tool , with a wide range of features and subscription benefits. YouTube/Vimeo Popup ($4).

Advertising 122

Advertising Marketing Mobile Social Media 122

ProfitWell

MARCH 16, 2020

And—COVID-19 may be plaguing brick-and-mortar retail, but what’s the impact on subscription ecommerce? Listen wherever you get podcasts: Your top subscription news. They won’t even ask for your email address to download this one.) You can click here if you're looking to download it. Today, we’re working from… wherever.

Technical Review 52

Technical Review Software Review Travel Leadership 52

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Advantages of a Subscription Model.

Payment Features 124

Payment Features Payment Services Subscription Payment Solutions 124

Intercom, Inc.

MARCH 16, 2021

Below, we share the latest and greatest proactive support strategies – including how to automatically identify recurring customer issues, preemptively resolve customer queries with targeted messages, and ultimately, position support as a core value driver for your business. Download The Ultimate Guide to Conversational Support.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Unbounce

SEPTEMBER 16, 2021

You’ll need to customize your copy and targeting strategy to ensure you’re communicating the transformation your offer provides while also never losing sight of your customer. Those CTAs don’t communicate value from a user perspective. What is it communicating (ease, quality, simplicity, speed)? Sign up now.” Subscribe now.”.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

ChurnZero

FEBRUARY 7, 2020

The subscription shift is in full swing. SaaS is growing more than 200% faster than traditional perpetual license software – Zuora, Subscription Economy Index. To capitalize on this monumental growth, perhaps B2B SaaS should take a page from B2C subscription startups like HelloFresh, Birchbox, and Dollar Shave Club.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

Unbounce

JULY 14, 2020

That value is communicated through more than just copy. Surrounded by colorful graphics and laid over a photo of fresh-faced students gathered on a beach, a cheerful, people-centric message is instantly communicated, featuring the coastal Vancouver Island backdrop that sets VIU’s campus apart from others. And get this—it’s one of many.

Advertising 145

Advertising Mobile Education Social Media 145

Unbounce

MARCH 2, 2020

While I did my best to keep only the pages that looked, felt, and smelled like SaaS, some of the sampled companies might not sell their software on a purely subscription basis. These are your webinar registration pages, your ebook download pages, and… well, that’s pretty much it, actually. Sound cool?

SaaS 145

SaaS Software Review Consulting Machine Learning 145

ChurnZero

APRIL 8, 2020

As the subscription economy grows and more and more products and services are relying on monthly or yearly subscriptions, customers can pick up or drop your product at any time. An online community allows you to: Stimulate multi-way communication between, and amongst, your company and your users.

Retention 81

Retention Software Review Customer Success Churn 81

Valuize Consulting

MARCH 16, 2022

The subscription economy has revolutionized B2B SaaS technology companies as well as the modern customer’s journey. The silos of legacy organizations continue to exist in the modern subscription business, creating friction, miscommunication and misaligned responsibilities between organizations. Download ValueXperience Whitepaper.

Scale 52

Scale Technical Review Systems Review Enterprise 52

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. The marketplace has fully embraced the beauty of the subscription revenue model and all of the predictability that comes with it. These days, you can buy a subscription for everything from socks and underwear to your dinner each night.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Buffer Resources

JANUARY 18, 2023

You’ll always be in their inboxes and can implement subscriptions or ads at your convenience. GarageBand comes pre-installed on Apple devices or downloaded through the App Store. Discord Price : Free Description : Discord is a communication tool that allows users to participate in text, voice, and video chats.

Payment Services 126

Payment Services Payments AI Search Payment Methods 126

User Pilot

APRIL 30, 2024

Slack helps to streamline internal communication with channels, direct messaging, and integration capabilities. Quickbooks and Xero are accounting SaaS products that help you send invoices, track expenses, and process payroll. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84