Totango

JANUARY 3, 2024

Our software provides a robust set of integrations and SuccessBLOCs —our proprietary pre-built customer success programs that are embedded with best practices and contain relevant workflows, reports, automation, customer segments, campaign content, and more to help you achieve critical business outcomes and create focus for your team.

Software Review 111

Software Review Scale Customer Success Innovation 111

SaaStr

FEBRUARY 21, 2024

They don’t have the bandwidth to support five sub-partners in their category. Look at the most important categories that surround your category. It’s a defensible strategy to create differentiation when you and that partner build out specific integrations. AWS can’t support 20 partners equally. Otherwise, it falls apart.

AWS 199

AWS Scale Sales Hiring Marketing 199

SaaStr

APRIL 27, 2022

Category creation involves dreaming up a new suite of products that can sell via traditional channels or methods. Mark Ghermezian, the co-founder of Braze, takes us through his journey of reinventing a category and building Braze from an idea into a dominant player in the mobile lifecycle marketing space. Listen to your customers.

Outsourced Development 223

Outsourced Development Mobile Pricing Software Development 223

Totango

NOVEMBER 15, 2023

With robust integrations , pre-built customer success programs , and best practices integrated into the software, Totango empowers enterprise businesses and cross-functional teams to accelerate customer outcomes and provide quick time-to-value, as evidenced by the glowing feedback from TrustRadius reviewers.

Customer Success 112

Customer Success Software Review Technical Review Enterprise 112

SaaStr

JANUARY 3, 2024

Well, with an app like Secureframe, it can automate about 80-90% of the SOC-2 compliance you need via integrations and APIS – ie hooking it up to your existing platforms, tools, etc. and letting it mine the data. Services is projected to be one of the fastest growing categories of 2024. And it never integrates nicely.

AI 148

AI SMB compliance Sales Hiring 148

Tom Tunguz

JULY 30, 2020

Yesterday, Dremio hosted the Subsurface Conference , the first conference on cloud data lakes. If one had doubts that cloud data lakes are a strategic area for many in the data ecosystem, those figures should quash them. 5 Major Trends in Data You Should Know from Tomasz Tunguz. Data systems used to be purchased by IT.

Trends 344

Trends Data Machine Learning Artificial Intelligence 344

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. Totango’s high score from G2 users not only underscores our efficient implementation but also sets a best-in-class benchmark for other software in the customer success category.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

Stax

APRIL 18, 2024

Processor: An entity responsible for handling transaction data between the merchant, acquiring bank, and card networks. Considered in the fees are the types of credit card, processing type, and type of business — e.g., the merchant category code (MCC). This looks at the use of particular cards as well as the category of your business.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

User Pilot

MARCH 27, 2024

Combined menus that integrate within primary navigation, expanding for detailed access and maintaining user focus. HubSpot's combined navigation allows detailed content exploration within major categories through a hierarchical structure. Amplitude provides a side panel for historical navigation and resource discovery.

User Experience 105

User Experience Pricing Engagement Mobile 105

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 91

Data Finance Enterprise Interviewing 91

Tom Tunguz

MARCH 28, 2021

UIPath, leaders in the Robotic Process Automation (RPA) category, filed their S-1 last week , revealing an impressive business. Robots read pdfs that customers provide and input that data into other computer systems. It’s consistent with the previous data that the business is moving upmarket and cross-selling more frequently.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

User Pilot

FEBRUARY 20, 2024

Psychographic Segmentation : Segments based on subjective qualities like values and interests, requiring creative data collection methods. Collect data for email segmentation : Identify suitable segmentation types and gather necessary data for personalized campaigns. By segmenting your audience based on their role (e.g.,

Marketing 97

Marketing Customer Lifetime Value Technical Review Software Review 97

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. According to data from ChurnRX, customers that achieve measurable results stay 6x longer than those that don’t track measurable results.

Enterprise 113

Enterprise Revenue Scale Innovation 113

User Pilot

MARCH 25, 2024

GA4 supports multiple report types grouped into 4 categories: Acquisition , Engagement, Monetisation, and Retention. Within each of the categories, you can find the Overview report, where you can track the main site search metrics (like average session duration), and product KPIs. You can then visualize the data in a heatmap.

Software Review 92

Software Review User Experience Technical Review Metrics 92

User Pilot

MARCH 14, 2024

You can also use the segments and dimensions to filter the data. Dimensions and metrics A dimension in GA is a characteristic or attribute of your data that you can use to organize, segment, and measure user behavior. They provide context to your data, allowing you to understand how and why certain metrics change over time.

Underperforming Technical Team 105

Underperforming Technical Team Metrics Mobile User Experience 105

User Pilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. TL;DR An analytics platform is a collection of multiple tools that offer a variety of services like the collection of data, processing, analysis , visualization , etc.

Social Media 105

Social Media AI Search Mobile AI 105

Totango

OCTOBER 18, 2023

G2, the software industry’s largest and most trusted marketplace, unveiled its 2023 fall report, and Totango earned a staggering 49 badges, including 31 category leader badges. Our aim has been to provide our team with far more visibility and actionability with respect to data, both internally (i.e., customer health).

Business 101

Business Software Review Technical Review Retention 101

Mucker Capital

APRIL 2, 2024

Value selling includes practical actions to improve the sales process, including early introduction of value articulation, uncovering value drivers, creating calculations, and dealing with customer data sharing issues. Four Main Categories Where Pain Can change to Value. number of employees) to estimate spending within each category.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

Kellblog

AUGUST 27, 2022

In extreme distillation, Play Bigger argues: Category kings (companies who typically define and then own categories in the minds of buyers) are worth a whole lot more than runner-ups. Therefore you should be a category king. Because it’s ultimately about value creation which is, after all, exactly what VCs do.

Strategy 136

Strategy Marketing Startup Customer Success 136

SaaStr

MARCH 3, 2021

Uniquely/Best Integrated with a Key Partner. This is a variant of the 10x point, but if you integrate uniquely, or better with a key platform than other vendors, you can get off the ground here. Paying $4/month for a Dropbox competitor isn’t worth the risk the vendor goes down, leaks data, goes out of business, etc.

Marketing 351

Marketing Scale Branding Enterprise 351

Totango

NOVEMBER 27, 2023

Efficient and seamless workflows According to the Forrester report, as sustainable growth becomes a priority, B2B organizations need enhanced workflow automation and digital strategies that leverage customer data to: Customize communications and recommendations. For example, unified data bridges the gap between sales and CS teams.

Trends 91

Trends Customer Success Machine Learning Artificial Intelligence 91

Frontegg

DECEMBER 21, 2022

G2’s Winter 2023 Reports are here and we are thrilled to announce that Frontegg has been awarded a total of 42 badges including Leader rankings in the CIAM (Customer Identity and Access Management) category for Best Support, Easiest To Do Business With, and Highest User Adoption amongst many others. High Performer Across Multiple Categories.

Technical Review 94

Technical Review Software Review Systems Review New CTO 94

Sales Hacker

DECEMBER 1, 2023

Owner has created the ultimate recipe for growth: Acquisition x Churn x Deal Size = Increasing Acquisition Rate Decreasing Churn Growing Deal Size Driving a super efficient BDR motion powered by great data. Efficiency and data go hand-in-hand The data enables direction for iterative improvements to efficiency.

Scale 87

Scale Outsourced Development Technical Review Acquisition 87

SaaStr

APRIL 13, 2023

So one of my favorite categories to track and analyze in SaaS is project management. Salesforce integration becoming important: 50% increase in demand from top 100 customers. #7. Diversity of vendors and customers. And interestingly, it’s both getting bigger by customer count, but smaller as a percent of total revenue.

SMB 229

SMB Outsourced Development Enterprise Scale 229

User Pilot

MARCH 5, 2024

These robust tools help you track and analyze crucial user behavior data. To select the ideal tool for your needs, you must consider its features, ease of use, data visualization capabilities , integrations, and overall value for money. These tools include features like data tracking , session recording, etc.,

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Intercom, Inc.

JULY 15, 2021

Luckily, Intercom has a number of apps and integrations that help generate more leads and allow sales reps close more deals, faster. There are a number of integrations that make this a snap. Keep data in sync and trigger campaigns outside of Intercom. Keep your CRM data accurate . View other CRM integrations.

Engagement 232

Engagement Communication Sales Innovation 232

SaaStr

SEPTEMBER 29, 2022

Consumer growth teams operate to achieve those metrics by high-quality, rapid and data-driven experimentation. ”. The data is analyzed through the segmentation of buyer personas. PLG applies to many categories, but not all of them. These experiments are clearly defined and measured throughout the funnel.

Technical Review 233

Technical Review Technical Advisors Scale Compensation 233

User Pilot

JULY 4, 2023

Whether you’re collecting data for new customer signups, gathering user feedback , conducting customer success surveys, or anything else, an online form builder is a very useful tool to have in your toolbox. It features user segmentation and targeting and works with 1000+ integrations. What are the 12 best Typeform alternatives?

Payments 85

Payments Payment Methods SaaS Payments Payment Solutions 85

How To Buy Saas

MARCH 14, 2024

As per data from WhatsApp, people send over 100 billion messages via this network every day. The simple answer to this is through integrating a WhatsApp chatbot, which helps to enhance interactions with your customers and contribute to business growth. It is such an integrated program that it is widely used around the globe nowadays.

SMB 52

SMB Artificial Intelligence Enterprise Business 52

Totango

MAY 13, 2022

They can be used to collect valuable data and share practical information with customers. When exploring customer engagement systems, here are a few key features to consider: Customer data coverage: does the platform support the communication channels you need covered (email, in-app communication, web, video, social media, etc.)?

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

Scytale

MARCH 17, 2024

When it comes to data security and privacy compliance, businesses often have little wiggle room when it comes to adhering to the respective requirements. OneTrust is a well-known risk management and data compliance software. The SOC 2 Bible Everything you need to know about compliance! DOWNLOAD THE WHITEPAPER What Does OneTrust Do?

Technical Review 52

Technical Review Software Review compliance Scale 52

User Pilot

APRIL 19, 2024

Through surveys based on the Net Promoter Score system, companies can not only track but also increase the number of loyal customers by examining the data gathered from these Net Promoter Scores. Net Promoter Score surveys help shine a light on what’s working well and potential improvements.

Scale 52

Scale Systems Review Software Review Branding 52

User Pilot

APRIL 10, 2024

Group content into modules and categories. There are different ways of identifying the common pain points of users, including: Checking product usage data : This type of data helps you understand how customers are using your product. Integrate different types of content into your knowledge base with Userpilot.

Software Review 95

Software Review AI Search SaaS Technical Review 95

Scytale

FEBRUARY 6, 2024

It’s data security and compliance. 73% of consumers are more concerned about their data privacy now than they were a few years ago. But the importance of data security and compliance is old news, and customers no longer prefer companies with robust security standards – they demand it. It’s as simple as that.

compliance 111

compliance Technical Advisors Data SaaS 111

IT World

NOVEMBER 18, 2021

With many companies using Zoom as a primary way to connect remote workers over the past 18+ months, company meetings, strategy sessions, project discussions, and more moved to the videoconferencing platform — and so did a large chunk of business data and content. To read this article in full, please click here

Marketplace as a Service 91

Marketplace as a Service Investment Data Strategy 91

Panintelligence

NOVEMBER 28, 2023

For the first-year in a row, finalists were recognized as part of the data-driven award categories, which were comprised of a unique set of metrics that helped measure AWS Partners’ performance within the past year. Finalists represent the top 3 ranked AWS Partners across any data-driven award set.

AWS 64

AWS Innovation Business Model Metrics 64

Subscription Flow

JANUARY 1, 2024

Have you ever felt burdened by the never-ending load of having to process a lot of your consumers’ data all on your own? Integrations: Pay attention to a platform that integrates with your ecommerce website as well as any other critical tools or systems, such as your inventory management software and key social commerce channels.

Payment Methods 52

Payment Methods Payment Features Payment Solutions Payments 52