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How to Scale Go-to-Market Through IPO with ICONIQ Growth’s General Partners

SaaStr

There’s also a management and leadership layer to enable and coach individual contributors. That’s why getting the right leadership in place is so important. Companies are moving up-market, investing more in marketing, and orienting all processes around efficiency. One way to get that is by building a global workforce.

Scale 239
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What Could Possibly Go Wrong? Scaling from 2 to 200 Employees and 0 to 75,000 Customers with Storyblok CEO Dominik Angerer and VP of Operations Lydia Kothmeier (Video)

SaaStr

They credit this growth to their global team, a switch to an enterprise business model switch, and flexible work operations. Storyblok started with a leadership-first hiring plan and a recruitment strategy that involved the following: A test to know how candidates handle different tasks and their expertise level. Self-service.

Scale 201
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The Real Reason Your Company Invests in Customer Success

Sixteen Ventures

On the other hand, what’s been proven time and again – around the world and across different company types, funding stages, business models, etc. Why they’re investing in you. The post The Real Reason Your Company Invests in Customer Success appeared first on Customer-centric Growth by Lincoln Murphy.

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The 6 Most Common Mistakes Founders Make When They Are Just Starting to Scale Revenue

SaaStr

It’s one thing to invest in an area where only 5% of your business is today. Bad operational model / misunderstanding the burn rate. Often, you can sort of intuit the business model up to $1m or $2m or so in ARR. Leave the pipedreams for $100m in ARR. Or at least, maybe $10m-$20m ARR. And stymie all of them.

Scaling 276
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The Earlier, the Better: How Customer Success Compounds Your Growth with ChurnZero Chief Customer Officer Alli Tiscornia (Video)

SaaStr

If you’re only investing in sales and marketing, you’re missing a huge revenue opportunity. You can figure it out with your leadership team and a whiteboard. Determine how much business each CSM can handle. However, your business model will dictate how large the book of business is for each CSM. Just do it.

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The Fall of the Metric Monolith with Battery Ventures Principal Brandon Gleklen (Video)

SaaStr

This flexible mindset creates just the right conditions for embracing evolving business models and new metrics. A general understanding of the SaaS business model grew as the SaaS sector matured. as a common language to analyze a cloud business. So, where should cloud businesses go from here?

Metrics 220
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Instacart

Andreessen Horowitz

Investing in Instacart was perhaps the hardest decision I had to make as a venture capitalist. We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Focusing on the former was key to our investment decision. Instacart is a case study of this.