SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 150

Scale Payment Services Payment Methods Scaling 150

SaaStr

AUGUST 9, 2019

Why is it so crucial to invest in enablement in the early days? What ratio of revenue is healthy for professional services to account for? But I think what it boils down to is also how newer technology is being developed and the ability for it to inter-operate with other platforms. How should this enablement be structured?

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

FastSpring

MARCH 27, 2023

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. EJ Brown 00:31 That was Ryan Austin, the founder and CEO of Cognota, the first and only LearnOps platform for corporate learning and development teams.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 115

Scale Payment Services Payment Methods Sales Hiring 115

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Naomi Pilosof Ionita | Investing Partner @ Menlo Ventures. I think monetization doesn’t always get the airtime it deserves.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SaaStr

SEPTEMBER 3, 2019

Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. All of the cool ideas that you had, you would get really clear feedback about what was going on, but if it was a good idea, it would really move the needle in revenue and volume. It’s not even close. They needed something now.

Acquisition 136

Acquisition Software Review Payment Methods Marketplace as a Service 136

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. So you bake that into pricing model. Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Jason Lemkin: Anyone post-revenue. That’s way post-revenue.

Investment 158

Investment Technical Review Part-Time VPE Development Team Review 158

SaaStr

MAY 9, 2019

What ends up happening is, they think these investors are so smart, and they think these investors, because they like and want to invest in their company, their company must be amazing and it’s going to go on to become the next big thing. Number three is not understanding their business model.

Sales Hiring 165

Sales Hiring Scale Payment Solutions Banking 165

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. Wooden on Leadership. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

MAY 17, 2022

Working on the MVP and improving the core features, so you achieve the right product/market fit Hiring the key personnel who understand the mission/vision Getting the payment from customers Collecting the seed money. Without the payments coming in from customers, it is difficult for startups to manage growing finances during this stage.

Startup 10

Startup SaaS Payments Payment Services Sales Hiring 10

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? To find out, we sat down with Jeanne de Witte , Head of North America Revenue & Growth at Stripe. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaSOptics

MARCH 1, 2022

Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big. You’re still determining the right pricing model.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

ProfitWell

SEPTEMBER 25, 2019

That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models. Let’s take a look at some of the most popular revenue models used today — why they’re popular, why they work, and why they will (or won’t) work for you.

Payments 40

Payments Revenue Payment Methods SaaS Payments 40

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Rob Gonzalez: So if you were building a commerce platform today, for example, you wouldn’t do it as single tenant, effectively, deployments.

SaaS Payments 257

SaaS Payments Scale Payment Services Payment Solutions 257

SaaStr

AUGUST 15, 2020

Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Jay Snyder: We talked about needing to have an understanding of a customer’s business, their drivers, and also ensuring adoption or the business case breaks.

Payment Methods 198

Payment Methods Merchant Services Scale Payments 198

Outseta

APRIL 14, 2020

As founders and leadership teams scramble to minimize the impact of the downturn on their businesses, I can assure you that most of their employees aren’t reaching out to them offering creative solutions to their problems. You need to integrate Stripe with your product.

Payment Methods 68

Payment Methods Payment Solutions SaaS Payments Payments 68

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?”

Payment Solutions 144

Payment Solutions Payments Outsourcing Services SaaS Payments 144

Baremetrics

NOVEMBER 10, 2019

This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath. Although SaaS companies share many features across their business models, there is enough variation that requires differentiation in the financial model. Operating Model.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

JUNE 16, 2020

Matt Garratt: So for those that aren’t familiar with Salesforce Ventures, we are the strategic investment arm for Salesforce. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. It’s a business crisis. Companies tend to stick around. Matt Garratt: So I think that is some good news.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

Incredo

NOVEMBER 1, 2019

We’ll introduce you the three main SaaS sales models and share some tips on how to choose and what challenges to expect. When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Self-Service. The same goes for the website, customer support, and user onboarding.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

BrightBack

AUGUST 19, 2019

In today's world, there's more revenue to be earned after initial purchase, so companies must do everything they can to extend the lifetime value of the customers they fought so hard to acquire. Here are three ways to grow your business utilizing customer retention. Organize your teams around the customer relationship.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

Mucker Capital

OCTOBER 22, 2018

We spoke with Kim and Lee to learn more about their careers, how they built AuditBoard into the company it is today, and their leadership styles. Kim: At a lot of larger organizations, risk is a very critical component as they operate the business. Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. The first few dozen courses that we published on the platform were authored by the Pluralsight co founders.

B2B 133

B2B B2C Scale New CTO 133

Incredo

OCTOBER 31, 2019

Because you think he will benefit from plan B even more and make a larger payment. Here are the reasons! What makes any SaaS business stand on its own two feet? Yeah, revenue. Recurring revenue. 4 As companies grow, 80% of their revenue comes from 20% of their existing customers ( source ). #5

SaaS Payments 159

SaaS Payments Payments SaaS Payment Methods 159

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119