An Ingenious Guide on Convincing Your Senior Leadership Team to Invest More in Customer Experience

SmartKarrot

The struggle to convince your senior leadership team to invest in customer experience has always been there for decades. So, what is the best way to convince the core leadership to invest in customer experience? Quantifying returns on CX investments.

Corporate VC Investments: Limited, But Real, Pros. And Cons.

SaaStr

Traditional VCs usually reserve another 1x-2x of their first check for later investments. If the synergies are real, they’ll happen irrespective of some token investment. An investment won’t create a partnership. New programs, or direct investments, may however.

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Dear SaaStr: How Do VCs Mitigate Investment Risks?

SaaStr

Q: How Do VCs Mitigate Investment Risks? You don’t have to write off the investment, but you don’t have to throw much more questionable money into the deal, either. By making sure investment decisions are as free of politics as possible, fewer Almost deals get done.

5 Leadership Lessons Everyone Needs Right Now From GitHub COO Erica Brescia

SaaStr

In her session, Erica shares her hard-earned leadership lessons– from selling her company to what she’s learned at Github, we’ll share her most essential leadership principles for any stage of business. #1 Invest in mental and physical health and wellness.

The Mindset of An Investor Today - Arlan Hamilton

Join Peter Cowen, Managing Director at Sutton Capital Partners, and top VCs as they look at the trends and perspectives on investing in today’s climate.

Corporate VC Investments: Limited, But Real, Pros. And Cons.

SaaStr

Traditional VCs usually reserve another 1x-2x of their first check for later investments. If the synergies are real, they’ll happen irrespective of some token investment. An investment won’t create a partnership. New programs, or direct investments, may however.

How to Maximize Your Customer Training Investment

Sales Hacker

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. Businesses must take a step back, evaluate their software investments, and rework their implementations.

Exploring the Potential of Conscious Leadership with G2’s Godard Abel

OpenView Labs

Godard had gone to business school, worked as a consultant, and knew a lot about business strategy, but he still felt like he was missing a key part of the leadership puzzle. He found that missing piece within a practice framework called conscious leadership. .

The 4 Leadership Practices of Exceptional CEOs

OpenView Labs

What they often forget to think about is the critical component of building their company: their personal leadership. Self-leadership. Invest in self-awareness to build your foundation of leadership. That has helped him fine-tune his leadership at work.

How to Use Thought Leadership Marketing With Paid Ads

Neil Patel

Thought leadership marketing is a powerful thing. What Is Thought Leadership Marketing? Thought leadership marketing is the practice of increasing your brand’s visibility by establishing yourself as an expert source of information.

The Mindset of An Investor Today with Mark Mullen

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Mark Mullen, Co-Founder, Bonfire Ventures

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Mark Mullen, Co-Founder of Bonfire Ventures, as they look at the trends and perspectives on investing in today’s climate.

Eoghan McCabe on the importance of authenticity in leadership

Inside Intercom

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. What distinguishes good leadership from bad?

Calm’s Will Larson on how to build a technical leadership career

Inside Intercom

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Solvers tend to be reactive to what leadership is really worried about.

Reddit’s Nick Caldwell on engineering leadership

Inside Intercom

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more. Here are five quick takeaways: Management and leadership aren’t one and the same. Podcast Startups engineering teams leadership management

Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years.

The Mindset of An Investor Today with Tim Draper

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Tim Draper, Founder, Draper Associates

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Tim Draper, Founder of Draper Associates, as they look at the trends and perspectives on investing in today’s climate.

Inter-Women Presents: Karen and Leandra on leadership

Inside Intercom

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. Leadership journey. And at that time, and maybe still now, there was no talk about leadership.

PODCAST 113: Secrets to Great Leadership During a Pandemic and Beyond with Barrett Boston

Sales Hacker

Of course, we’re talking about what’s going on during the pandemic, but also just about his leadership skills and his experience. It’s a discussion among the whole senior leadership team, for sure.

Lessons from the boardroom: Karen Peacock on leadership in a crisis

Inside Intercom

When we think of corporate leadership, we instantly picture CEOs and executive teams, but the role played by boards is often glossed over and underappreciated. Leadership during the COVID crisis. Balancing executive management and boardroom leadership.

Leadership Advice in Times of Crisis—from Highspot’s Oliver Sharp and Robert Wahbe

OpenView Labs

As a board member at the company, I’ve been impressed with their leadership during the COVID-19 pandemic, and I wanted to understand how their experience from prior crises has guided their response to today’s challenges. Unprecedented. Yep, there’s the official word of 2020.

The Mindset of An Investor Today with Minnie Ingersoll

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Minnie Ingersoll, Partner at TenOneTen, as they look at the trends and perspectives of active investors in today’s climate.

PODCAST 75: 3-Layer Approach to Stage-Appropriate Leadership w/ Jason Holmes

Sales Hacker

Jason specializes in executive sales leadership with CRM, SaaS, and other tech companies. Jason’s 3-layer approach to stage-appropriate leadership [22:44]. Jason’s 3-layer approach to stage-appropriate leadership. Sam Jacobs : There’s a set of wisdom out there in the high-growth environment around stage-appropriate leadership and this idea that you need to slot leaders that have experience with that specific stage.

Six Lessons on How to Build a Platform that Fuels an Ecosystem with Plaid (Video + Transcript)

SaaStr

Quovo had focused on investment accounts and allowing you to programmatically interact with your investment accounts through third-party applications.

Using Product Led Growth as an Indicator for Investment w/OpenView Venture Partner, Ashley Smith (Video + Transcript)

SaaStr

I’m talking about product-led growth as an investment strategy, but really my background is 10 years of operating experience in the product-led growth world. Now I’m investing in that. I say investment strategy, but really it’s like how do you build a company that’s focused on product-led growth? I enjoyed that weird dynamic of trying to impress them and get them to invest in my company. We actually invest in this company.

The Top 5 Growth Initiatives for SaaS Investment in 2021

OPEXEngine

In today’s post, we review the results regarding the “Top Growth Initiatives for 2021,” “Internal Investments,” and “Strategic Finance Goals” that those surveyed are planning to make. . Finance Department Investments.

The Mindset of An Investor Today with Ben Narasin

Speaker: Peter Cowen, Managing Director, Sutton Capital Partners & Ben Narasin, Venture Partner, NEA

Join Peter Cowen, Managing Director at Sutton Capital Partners, and Ben Narasin, Venture Partner at NEA, as they look at the trends and perspectives on investing in today’s climate.

Why B2B is finally investing in brand

Chart Mogul

It’s time for B2B SaaS to stand on its own as a mature category of software with its own thought leadership, unique user experience and branding. These SaaS companies are raising the table stakes for business software by leveraging the power of brand experience. So what does it take to build a standout B2B brand in 2018? It all started with subtle changes — the inclusion of friendly illustrations, new colors in landing pages and tweaks to website copy.

From $0 to $400+M: 10 Mistakes the CEO of ZoomInfo Made on His Journey to IPO with Henry Schuck (Video)

SaaStr

Mistake #1: Being Risk-Averse to Investments Outside of Your Area of Expertise. Schuck felt that he could more easily see the results in immediate dollars when he invested in sales. So Schuck’s advice is to be more aggressive and invest in more ways to accelerate growth.

My Company’s Revenue Dropped to $0 — and We Thrived with TripActions CEO Ariel Cohen (Video)

SaaStr

It’s normal for people to seek inspiration and leadership during times of uncertainty. With a clear strategy for direction, stakeholders, employees, and customers can remain loyal and invest confidently, even during a crisis.

Are We Investing Enough in Our Managers?

Tomasz Tunguz

” I wondered, are we investing enough in our managers? Talent is the largest investment of an early stage company. Research shows employees leave their jobs because of poor leadership and poor management. This is why investing in each creates a competitive advantage. That’s a quite an investment for an early stage company. How should startup invest in improving its management? I met a seasoned executive recently. He made a bold claim.

The Future of Product Management

Speaker: Carlos Gonzalez de Villaumbrosia, Founder and CEO of The Product School

Whether you’re charting a career, seeking industry intel direct from the (crowd) source, or curious about the product-led trajectory, join the CEO of the Product School, Carlos Gonzalez de Villaumbrosia, for a close up on the future of product management.

Top 5 Mistakes Building & Scaling Global Product Teams with Hubspot GM & VP, Products Poorvi Shrivastav (Pod 551 + Video)

SaaStr

For that reason, scaling teams require different leadership chains inside the company. Poorvi previously spent five years in Product & Engineering leadership at Microsoft, as well as five years in Product leadership at Salesforce.

Why Should CEOs and Executives Invest in a Personal Brand?

The Marketing & Growth Hacking Publication

And investors don’t invest in your company. They invest in you. It will return the investment of time and effort in spades and is well worth it. Aaron Webber is a serial entrepreneur and CEO of Webber Investments LLC , as well as a Managing Partner at Madison Wall Agencies. Why Should CEOs and Executives Invest in a Personal Brand? leadership life-lessons business branding mark-growth

Hacks For Founders Of High-Growth Startups With DigitalOcean’s CEO Yancey Spruill

SaaStr

Starting with his time as an investment banker and later working in SaaS, Yancey Spruill, CEO at DigitalOcean , watched venture capitalists invest in seemingly strong companies, only to sell them off. Know when to diversify leadership. The life of a startup is not a smooth ride.

Dear SaaStr: What are the Signs of an Entrepreneur Who is Over-Prepared for Meetings with Investors?

SaaStr

Talking too much about my other investments / my portfolio. Career Growth & Advice Company Stage Early Fundraising Leadership Q&A Resource Type Role / Function TopicsQ: Dear SaaStr: What are the Signs of an Entrepreneur Who is Over-Prepared for Meetings with Investors?

How to Package and Price Embedded Analytics

dropping on a low-value feature (Feature C), you may want to stop investing in it. industry as a whole, with their leadership involved in the. HOW TO PACKAGE & PRICE EMBEDDED ANALYTICS.

Lessons Learned from Salesforce: Top 4 Mistakes Founders Make with Jonathan Weston, Partner Platform @ Salesforce and Vasu Prathipati, CEO & Founder @ MaestroQA

SaaStr

While your vendors provide a distinct and valuable service, partnerships offer the opportunity to invest in each other. Blog Posts Customer Success Early Featured Videos Hiring Leadership Marketing Product Videos