Buffer Resources

SEPTEMBER 11, 2023

This is your street credibility and personal brand all rolled into one. Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Now, keep in mind that I’m a solo consultant and not affiliated with any specific company.

Sales Recruiting 128

Sales Recruiting Sales Hiring Scale Social Media 128

SaaStr

MAY 31, 2021

Sales — Not Easier. As odd as this may sound, I personally am not any better at sales than the first time around, and maybe worse. I know how sales works much, much better. I need more help to scale sales, to build the relationships, and to do the cookie-cutter parts. Brand, Brand, Brand.

Sales Recruiting 340

Sales Recruiting Sales Hiring Scale Branding 340

SaaStr

JUNE 24, 2022

Your best sales reps can close so much more than your average rep. Move the bottom 10% out and give the best leads to your top performer, and watch sales go up 20%. The best VPs of Sales design comp plans so the team never wants to leave. You should be striving for zero voluntary attrition on your sales team.

Sales Recruiting 237

Sales Recruiting Sales Hiring Scale Customer Success 237

Sales Hacker

JUNE 23, 2021

There’s more sales content than ever before – how do you sort through the noise? Since we deal with sales content on the daily, we thought we’d save you some time. Here are the seven best sales blogs (and five bonus sales newsletters!) Sales Hacker. But that is because this community lives and breathes B2B sales.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

Sales Hacker

MARCH 26, 2019

Sales will always be a persuasion game, but the biggest obstacles to success are actually cognitive biases rooted deep in the human brain. Persuasive selling depends on knowing how to recognize sales obstacles and how to overcome them. Part One: Examples of Cognitive Biases in Sales. The brain has evolved in strange ways.

Sales 84

Sales Sales Enablement Company Culture Communication 84

Sales Hacker

NOVEMBER 4, 2020

I was the new Vice President of International Sales & Managing Director for a work management software company called Wrike. Starting Your International Sales Team. The key to starting an international sales team is having the right people in your landing team. A mercenary is driven by the sale. The Takeaway.

Sales Hiring 99

Sales Hiring Scale Sales Recruiting Sales 99

ProfitWell

MARCH 3, 2020

In this episode of RevOps and Hops, TINT CEO, Sameer Kamat joins us to discuss how sales and customer success intertwine with RevOps. And this time, Michael chooses a beer brand that is not only tasty, but is representative of what customer service means. Bring in customer success during the sale to avoid repetition and create clarity.

Scale 59

Scale Customer Success Sales Hiring Social Media 59

SaaStr

APRIL 1, 2022

Many founders find themselves confident in one area of their business, whether it be the product, customer success, or, in Schuck’s case, sales. Early in the company’s life, he was more willing to allocate funds to the sales team than to any other department. brand awareness). Consider what trade-offs you’re making.

Sales Hiring 251

Sales Hiring Acquisition Investment Leadership 251

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

Neil Patel

AUGUST 28, 2020

You may need to: Rank your entire website or specific keywords higher Get more qualified traffic and leads, or Drive sales directly from organic search. And because no SEO agency is a one-size-fits-all for all strategies, industry verticals, and company sizes, knowing these basics lays the foundation for who you’ll partner with.

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

OpenView Labs

FEBRUARY 20, 2020

One of the most fundamental changes a company can make is shifting its sales model. Consider the difference between self-serve/product-led (PLG) models versus more traditional enterprise sales models. The two seem diametrically opposed—situated firmly at opposite ends of the sales spectrum.

Enterprise 52

Enterprise Sales Hiring Sales Underperforming Technical Team 52

Neil Patel

JULY 26, 2021

You need to perform market research, file for a license, create a marketing plan, and build your brand. As a franchise business owner, you can tap into the resources and branding of a large brand—while still maintaining the autonomy to run your own business. Built-In Brand Awareness. More Support. Do they offer financing?

Payment Methods 129

Payment Methods Business Sales Hiring Travel 129

SaaStr

MARCH 29, 2023

I’d love to see founders and CEOs of early-stage companies have a pipeline for talent just as they have a pipeline for customers and sales leads.” Brand: Representation of your offerings and business. When you leverage a combination of these, you can break through to become a $100M company.

Sales Hiring 197

Sales Hiring Scale Strategy Metrics 197

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Whether your company has paused hiring, topgrading, still hiring, or will be in the future, having the right people for your business and stage will ALWAYS be a priority. Sales chops.

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Intercom, Inc.

JULY 24, 2018

If you’ve ever tried hiring, onboarding and training a brand new team, you know how challenging that can be. The size of the Earth itself means that we’re going to be asleep while the rest of the company comes together for gatherings like company all hands. We felt like we were growing something from scratch.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

Buffer Resources

SEPTEMBER 5, 2023

For too long, many brands and individuals have considered running social media accounts ‘easy’, something that could be handed over to the intern. “The best validation is seeing our employees internally share that content, feel proud about it, and validate company culture,” she says.

Social Media 104

Social Media Sales Hiring Branding Technical Review 104

Buffer Resources

SEPTEMBER 11, 2023

This is your street credibility and personal brand all rolled into one. Thanks to that hard work and consistency, I've established a personal brand grounded in credibility and respect, and grown my follower count to 45,000. Now, keep in mind that I’m a solo consultant and not affiliated with any specific company.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Neil Patel

FEBRUARY 13, 2023

Marketing is an essential business process for many things, like maintaining audience loyalty and a consistent brand. Look at consumer behaviors and examine immediate responses to the market to see how your brand can generate value for consumers. This helps consumers see the brand as dependable and worthy of their business.

Technical Review 84

Technical Review Strategy Marketing Social Media 84

Scytale

DECEMBER 5, 2023

There are plenty of reasons for any SaaS company to prioritize SOC 2 compliance and why it is in the best interest of the company. SOC 2 can also place a company at an advantage when it comes to your operating market, as well as sales potential. SOC 2 ensures a company’s security posture is of an indestructible standard.

compliance 52

compliance Scale Software Review Technical Review 52

Intercom, Inc.

FEBRUARY 25, 2021

Then, you need to arrange your customers into groups or personas according to their pain points, their needs, the ways they interact with your brand. It’s not a sales funnel or buyer’s lifecycle; it’s a process in which you illustrate the steps customers take in each interaction with your company until their problem is solved.

Scale 211

Scale Consulting Interviewing Customer Support 211

OpenView Labs

AUGUST 17, 2021

Both Salesforce and Okta are known for setting the bar when it comes to creating and sustaining a culture built around truly loving the customer. They have proven that, done right, a truly customer-centric culture is a powerful competitor differentiator. . A stellar company culture is actually one of the reasons Krista joined Okta.

Company Culture 88

Company Culture Sales Hiring Finance Customer Support 88

Neil Patel

NOVEMBER 6, 2020

Out of this, only 10% generate annual sales of more than $100,000. By partnering with a top Amazon marketing agency, you can improve the visibility of your store, reach more buyers, and drive sales. Below, you’ll find my recommended steps on how to choose a top Amazon marketing company to grow your store business on the platform.

Sales Hiring 109

Sales Hiring Marketing Social Media Marketplace as a Service 109

ChurnZero

JANUARY 20, 2022

Rod Cherkas, CEO of HelloCCO, joined us for a webinar to share his approach to ensure your Customer Success team stays ahead of your company’s growth. Using HelloCCO’s Post-Sale SCALING Framework, Rod breaks down how you can anticipate future needs, evaluate opportunities, and prioritize your strategic initiatives.

Scale 52

Scale Sales Hiring Scaling Sales 52

Neil Patel

NOVEMBER 5, 2020

The next day, you receive an email notification from that company. See how [a competitor in your same industry] used our tool to increase sales by 31%.”. Even worse, leads from the same company start coming in on different places. Do they have a great company culture? And that’s just the beginning. You shouldn’t!

Marketing 124

Marketing Technical Review Social Media Systems Review 124

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. There’s none of the brands that you’ve seen get to an IPO or continue on to a Fortune 500 company that is not making some significant investments there.

Sales Hiring 211

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 211

OpenView Labs

DECEMBER 21, 2020

“The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Virtually all inside sales teams were forced to go remote in mid-March and haven’t been back in the office since. Teams are starting to ramp back up, and the next chapter of inside sales is a little wild.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

APRIL 16, 2020

* How does Carolyn think startups and larger companies can replace the leads that are lost from having no events in a COVID-19 world? How does PagerDuty think about brand marketing? What are the challenges with brand marketing? So I’m looking after internal comms, so really helping with the culture of PagerDuty.

Scale 187

Scale Underperforming Technical Team Leadership Branding 187

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Jyoti Bansal: Let’s switch topics to sales. And frankly, it’s not just for sales, but for anyone.

Sales Recruiting 256

Sales Recruiting Sales Hiring Scale VP of Engineering 256

Kellblog

JULY 30, 2023

For example: Marketing exists is to make sales easier. This one depends on your sales/success model.) You can make sales easier in very strategic ways, like picking great target markets and working with product to uniquely meet customer requirements. We had an aggressive, sales-driven culture. And so naive.

Software Review 67

Software Review Technical Review Sales Recruiting Artificial Intelligence 67

ProfitWell

JUNE 30, 2020

Launching an iOS app provides vast visibility and a strong customer experience, but, is taking 30% on each sale too high? For those companies just starting out, giving up any cash can feel especially risky. Using Hey as an example—they charge $100 a year per user—so Apple earns $30 from each sale. The alternative. Stressed?

Company Culture 52

Company Culture B2B Mobile Government 52

Buffer Resources

SEPTEMBER 5, 2023

For too long, many brands and individuals have considered running social media accounts ‘easy’, something that could be handed over to the intern. “The best validation is seeing our employees internally share that content, feel proud about it, and validate company culture,” she says.

Social Media 52

Social Media Sales Hiring Branding Technical Review 52

OpenView Labs

OCTOBER 26, 2021

Why startup founders should treat fundraising like a sales funnel. Hire for brand even earlier. . Branding is more than just a logo. Milestone: Hire an accomplished head of sales or revenue. Great leaders will attract other experts and enterprise sales talent who have the book of business to help you move upmarket.

Sales Hiring 82

Sales Hiring Scale Sales Recruiting Marketing 82

ChurnZero

APRIL 8, 2020

Your Customer Success team is delighted that your customers are happy, your product team loves that they are building a product worth talking about, and your Sales and Marketing department revels in the fact that your own customers are massively helping them with their day-to-day jobs! They are the lifeblood of your brand. In English?!

Retention 81

Retention Software Review Customer Success Churn 81

Totango

JANUARY 14, 2020

To create a company culture that champions customer success, you have to consider the organizational structure and how CS teams interact with others. These are highly-satisfied customers who love your brand and product so much they’re willing to advocate for you. Thinking Critically About Customer Success Roles.

Customer Success 63

Customer Success Enterprise B2B Company Culture 63

Buffer Resources

SEPTEMBER 12, 2023

Many of the companies generating buzz on social media right now likely all have something in common: it's not just their brand accounts posting great content, but their employees too. 💡 Are you an employee looking to build your own personal brand? What is employee advocacy? Internal recognition and opportunities.

Branding 109

Branding Social Media Engagement Company Culture 109

OpenView Labs

APRIL 6, 2021

A robust, vibrant, living company culture needs strong feedback loops. The quality of the answers to these questions reflects the strength of your company culture. Both NPS types measure a feeling towards a relationship or towards a brand. Culture is the product that your PeopleOps department curates.

Scale 53

Scale Company Culture Sales Hiring Systems Review 53

Intercom, Inc.

JUNE 9, 2021

It’s really nice to start at a company where it’s clear from the start that they care about the employee experience.” – Masha, Brand Producer. By a large margin, this is the most thorough and best organized onboarding of any company I’ve worked over the span of my career” – Dannel, Sales Engineer.

Onboarding 253

Onboarding Sales Hiring Scale Systems Review 253