Unbounce

AUGUST 29, 2019

For better or worse, they have completely taken over the visual identities of many high-profile SaaS brands. How did all of these brands decide to use this style at the exact same time? And doesn’t this go against the very idea of positioning your brand as something different? Why Marketers Are Obsessed with Visual Branding.

Trends 111

Trends Software Review Development Team Review Technical Review 111

User Pilot

MARCH 14, 2024

TL;DR Customer analytics or customer behavior analytics is the practice of collecting and analyzing customer data to make better business decisions. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Perform feature ideation with trend analysis.

Customer Lifetime Value 105

Customer Lifetime Value SaaS Underperforming Technical Team Churn 105

Buffer Resources

MAY 9, 2024

Like traditional SEO, LinkedIn SEO optimizes your personal or business page to rank higher in LinkedIn’s search results. All the signs point to it: power users must adopt a more holistic LinkedIn SEO strategy when creating personal and business content. What is LinkedIn SEO? Why is LinkedIn SEO important?

Social Media 99

Social Media AI Search Branding Engagement 99

User Pilot

MARCH 7, 2024

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. AI writing assistants help teams make their microcopies concise but informative and engaging. The latter is only limited to user behavior within the product. Why is user engagement important?

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

User Pilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their challenges and pain points.

B2B 98

B2B Underperforming Technical Team B2C Scale 98

User Pilot

JANUARY 31, 2023

The main factors contributing to at-risk customers include poor onboarding process , lack of product value perception, lousy customer support, unfixed bugs, and no learning materials, resource center, and FAQs. Bad customer support: Poor customer support leaves customers without help or thinking their complaints are not taken seriously.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

Sales Hacker

FEBRUARY 27, 2020

The best way to do that is to develop the right behaviors in your sales reps. There are many things that can drive revenue growth within your company, but as a sales leader, it all starts with your team. Here are five key areas to challenge your team on in order to grow both them and your company. You have to be a sales LEADER.

Underperforming Technical Team 97

Underperforming Technical Team Development Revenue Sales Hiring 97

User Pilot

APRIL 19, 2024

TL;DR Market research is vital for making informed business decisions, enabling companies to understand the market, target audience, and competitors, reducing risks, and optimizing marketing communications and product strategies. This allows businesses to tailor their offerings and engage more effectively with their target market.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

The Marketing & Growth Hacking Publication

MARCH 3, 2019

Or maybe you run a B2B brand and can’t for the life of you figure out why you inherited a website that is so poorly designed and structured for SEO. Bad web design is a trend among B2B brands. But you might be wondering, Why are these sites SO bad? Get your priorities straight by creating a customer-centric team.

B2B 40

B2B Underperforming Technical Team Branding Sales Hiring 40

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. It enables businesses to analyze user in-app behavior , collect customer feedback to make data-led decisions, improve user onboarding, and communicate effectively with users. Let’s get right to it! What is Pendo?

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

Neil Patel

OCTOBER 29, 2020

They don’t have the strategy, tactics, or tools they need to market their business well. The bad news is that marketers waste 37 to 95 percent of their marketing budget. This is really common, but it doesn’t have to be; if you have the right digital marketing strategy in place, growing your business is easier.

Underperforming Technical Team 145

Underperforming Technical Team Strategy Development Payment Methods 145

User Pilot

JANUARY 8, 2024

By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. While you can host webinars yourself, also explore collaborating with industry influencers or complementary businesses to co-host some sessions.

Acquisition 105

Acquisition Strategy Social Media Underperforming Technical Team 105

User Pilot

JUNE 30, 2023

By collecting and analyzing feedback through VoC surveys, SaaS businesses can gain valuable insights about customers. This data allows product managers to make more informed product development and roadmap planning decisions. Why are voice of customer surveys important? What are the different techniques to collect VoC data?

Scale 98

Scale Software Review Underperforming Technical Team Social Media 98

Totango

JULY 28, 2021

Customer success managers serve as the face of your company in dealing with clients, playing a key role in ensuring satisfying experiences of your brand. This can determine whether customers renew or churn and whether they become loyal ambassadors for your brand. Developing meaningful interview questions.

Customer Success 118

Customer Success Management Underperforming Technical Team Scale 118

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good. 

B2B 56

B2B Technical Advisors SaaS Payments Underperforming Technical Team 56

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! If you take this ability to not follow the herd and the experience, you can spot trends. When you think about it, when a trend is early, everybody thinks you’re wrong. I was a software developer, a product person. Get tickets here.

Sales Hiring 338

Sales Hiring Underperforming Technical Team SaaS Headcount 338

User Pilot

SEPTEMBER 4, 2023

Customer journey optimization refers to the strategic process of analyzing and enhancing a customer's entire experience with a brand. The goal is to meet and exceed customer expectations at every stage, from initial brand awareness to advocacy and loyalty. When implemented effectively, it transforms businesses.

Social Media 98

Social Media Underperforming Technical Team Technical Review Customer Lifetime Value 98

Sales Hacker

DECEMBER 30, 2020

That’s why the team at Sales Hacker decided to put together a statistics round-up showcasing how things changed in this year and where they’re likely headed in the future. 40% of businesses did not meet revenue targets in 2020. 70% of businesses claim that social referrals convert faster than any other type of lead.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

User Pilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Software Review 105

Software Review Underperforming Technical Team Interviewing Innovation 105

Stax

JANUARY 8, 2024

To establish an effective risk management program as a PayFac, you must establish a dedicated risk management team, utilize the right tools and technology, develop proper risk management policies and procedures, conduct regular risk audits, and stay up-to-date with the latest industry regulations.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

User Pilot

NOVEMBER 21, 2023

Product launch checklists help align the efforts of all team members, enhance quality assurance, help mitigate risks, enable the evaluation of the launch, and help you deliver a better customer experience. Develop a product that meets customer needs and expectations. If you can find buyers at this stage, you’re onto something.

Underperforming Technical Team 104

Underperforming Technical Team Sales Recruiting Social Media Market Research 104

Incredo

NOVEMBER 21, 2019

Have you noticed one of the latest and growing trends in the worklife? 3) Almost any business in the world needs this or that software for its own needs. 3) Almost any business in the world needs this or that software for its own needs. 5) Everyone minds his own business. 4) Software companies pay only when they get paid.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

SaaStr

JULY 25, 2021

I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. And we were like less than 10 million ARR and business was doing very well. And I met with Dev and I was telling him our business was doing very well and he asked me, “Why is it doing well?”

Sales Recruiting 250

Sales Recruiting Sales Hiring Scale VP of Engineering 250

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Technology Will Never Replace Sales Talent.

Underperforming Technical Team 102

Underperforming Technical Team Outsourced Development Development Social Media 102

Neil Patel

SEPTEMBER 30, 2021

For the most part, brand mentions are a marketing score (even when the words themselves are negative). It means your brand’s reach is growing, you’re developing a presence, and people are using your products or services. Why Should Brands Care About Misspellings and Typos in Social Listening? ” you ask.

Social Media 101

Social Media Underperforming Technical Team Branding Trends 101

User Pilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Its goal is to build mutually beneficial relationships with everyone interacting with the brand. That's not entirely true. User persona template.

User Experience 98

User Experience Underperforming Technical Team Customer Lifetime Value Retention 98

User Pilot

JANUARY 8, 2021

Before we get into what is considered a good NPS score, we have some good news and some bad news. What Is Considered Good NPS Score, and What Is a Bad NPS Score? The metric was developed by Bain and Company in 2003 and has since been adopted by millions of businesses. Table of Contents. What Is NPS? What is NPS?

Underperforming Technical Team 93

Underperforming Technical Team Benchmarks Onboarding SaaS 93

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. Product teams can better improve and develop products when customer success has helped identify what customers need. And much more! Jump to highlights.

Customer Success 156

Customer Success VP of Engineering Payments Payment Methods 156

Incredo

OCTOBER 2, 2019

Not all businesses rent an office for their activities. But all brands (who have plans to grow) are on the internet now and an online presence is a must. SaaS products like live chat, email automation, keywords research tools have become indispensable parts of any advanced business’s digital marketing toolkit. ur development ?tr?t?g?

Scale 131

Scale Scaling SaaS Business 131

Full Session

JANUARY 5, 2023

Many website visitors will evaluate the quality of your business, product, service, and brand within a few seconds. Businesses can promote their goods and services online, but not all sites are user-friendly or helpful. In addition, you can enhance the credibility and trustworthiness of your brand. Image source: WebAlive.

Underperforming Technical Team 52

Underperforming Technical Team Social Media Software Review Technical Review 52

Neil Patel

AUGUST 12, 2021

Then we’ll discuss how to stand out from your competitors and find the most effective social media marketing techniques for your business. If you’re not convinced it’s worth the effort, here are a few reasons why social media is important for restaurant marketing: Brand awareness: More than 3 billion people use social media.

Social Media 145

Social Media Marketing Underperforming Technical Team Branding 145

Frontegg

DECEMBER 2, 2021

In addition, we are excited to welcome our new partners – the visionary team from Insight Partners, led by Praveen Akkiraju, Daniel Aronovitz, and Jeff Horring. Additionally, our diversity-first team has grown to more than 30 top-notch talents (you are an incredible team of people, each and every one of you!)and

Underperforming Technical Team 93

Underperforming Technical Team Sales Hiring DevOps as a Service Scale 93

Sales Hacker

DECEMBER 20, 2021

The choices were simple: dive headlong into a decade’s worth of digital transformation , or go out of business. Businesses must take a step back, evaluate their software investments, and rework their implementations. And for 90% of customers, businesses are failing at onboarding. Define your core business objectives.

Investment 96

Investment Technical Review Underperforming Technical Team Scale 96

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. A business is SaaS or SaaS-like if it sells anything else software-related.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. Our marketing team sucks. Variants : We have a weak pipeline. Our Marketing Team Sucks. No one knows our brand.

Underperforming Technical Team 87

Underperforming Technical Team Sales CTO Coach New CTO 87

Sales Hacker

MARCH 19, 2021

So what is the trend among the few who grow their careers from individual sales contributor to leader ? Leaders must set the example for their team , and the most fundamental skill to exemplify is a commitment to working hard. The best leaders stay consistent and encourage others to do so as well, even on their bad days.

Sales Hiring 130

Sales Hiring Sales Underperforming Technical Team Leadership 130