Tom Tunguz

JANUARY 25, 2021

How important is uptime to your business? As more business moves online, an increasing number of companies have to answer than critical question. When products and services fail, customers can’t buy online or use their software, they churn, and the company suffers brand damage.

Software 357

Software Cloud Engineering Technology 357

Tom Tunguz

JANUARY 23, 2020

Today, the world's most valuable brand is Apple. Forbes estimates Apple's brand is worth $205B. Why is Apple's brand worth so much? It's the trust the brand inspires in consumers. A strong brand is the lagging indicator of having built trust. A strong brand is the lagging indicator of having built trust.

Software Review 275

Software Review Technical Review Software Marketing 275

Stax

APRIL 18, 2024

Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. It pays to know exactly how mobile technologies will be impacting your business, or potentially already are.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Payrix

APRIL 3, 2024

We know it and you do too – Embedded Payments are growing in popularity among software companies. You as the software company make an agreement with a payment processor to become one of their referral partner s. At a very high level, a referral partnership is an integrated payments model. What is a PayFac® developer?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

SaaStr

DECEMBER 1, 2021

The state of software buying has changed. During SaaStr Annual 2021, Amanda Malko, CMO at G2, shared a fascinating look at the data that reveals shifting patterns in the way consumers purchase software. . Furthermore, 55% of companies plan to increase software spending in 2022.

Software Review 244

Software Review SMB Enterprise Software 244

Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. Rise of the cloud and SaaS businesses.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

APRIL 20, 2024

The current business model for software companies involves spending a significant portion of revenue on sales, regardless of available tools and automation. AI-driven marketing automation solutions tailored to specific industries can revolutionize marketing for small businesses lacking dedicated growth and marketing departments.

Sales Hiring 260

Sales Hiring Startup Marketing Technical Review 260

User Pilot

MARCH 20, 2024

Software monetization can be complex to deal with. You can implement many software monetization strategies in your product, but picking the right one can be a challenge. This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth.

Software 59

Software Revenue Strategy Advertising 59

SaaStr

FEBRUARY 10, 2021

Q: What is the greatest business secret in the world? I don’t really know literally the greatest business secret in the world, but let me add a few that are not obvious: You can reach almost any CEO or executive via cold email. Brands can last almost forever, so nurture them. Even in software. Yes, it works. Keep going.

Business 171

Business Branding Education Churn 171

Unbounce

FEBRUARY 22, 2022

Branding is all about first impressions. The design elements you choose for your landing pages — including typefaces —affect your brand’s reception and recognizability. If you want visitors to recognize and trust your brand when they see your marketing campaigns, you’ve gotta be savvy with the fonts you use.

Branding 86

Branding Trends Communication Marketing 86

Chart Mogul

JULY 8, 2020

Betty Crocker was the invention of General Mills who was brought to life by copywriters, illustrators, and at least one very busy voiceover artist. Betty wasn’t a brand mascot or advertising gimmick, she was the embodiment of a brand’s voice. Brand Voice is Critical to Brand Loyalty.

Branding 133

Branding Churn Underperforming Technical Team Retention 133

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. With many payment processors, you’ll need additional software to manage complex recurring payments, taxes, chargebacks, dunning, and more. 3 Subscription Management Software.

Payment Services 128

Payment Services Merchant Services Payment Methods SaaS Payments 128

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. The second factor to consider is whether or not the solution was built for your type of business. Wave: Invoicing and Accounting Software for Small Businesses.

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). Learning What Matters to Your Business.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

How To Buy Saas

MARCH 25, 2024

Hardly can we imagine a business that doesn’t wish to appear on the first page of Google’s search engines. In this guide, we will explore the core advantages that SEO offers to one of the constantly growing industries, software as a service (SaaS). Boost your brand’s authority and credibility.

Outsourcing Services 52

Outsourcing Services Customer Lifetime Value Business SaaS 52

Neil Patel

OCTOBER 6, 2021

Stores you could be selling wholesale to have the advantages of customer loyalty, brand recognition, a diverse inventory, and convenient locations. Examples of D2C Brands. As a result, many of the most popular D2C brands tend to have a rebellious or revolutionary angle to their product or service. 7 Strategies for D2C Brands.

Branding 116

Branding Strategy Technical Review Software Review 116

FastSpring

MARCH 3, 2021

Bundle pricing is one of the most common pricing strategies out there: it’s used by almost every business in all industries. In this post, we’ll talk about the benefits of price bundles and how you can successfully use them in your ecommerce business. Software-as-a-service also makes use of bundling strategies.

Payment Methods 78

Payment Methods Payment Solutions Pricing Software 78

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver. Number one, creating the spreadsheets; number two, procuring software.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

Totango

APRIL 5, 2022

The number of NPS software providers has proliferated as the importance of tracking Net Promoter Score (NPS) has been realized by a growing number of enterprises. This raises the question, how do you find the best NPS software solutions? Then we’ll take a look at the best NPS software providers. What Is NPS Software?

Software 101

Software Branding Customer Success Retention 101

TrackStreet

OCTOBER 11, 2023

No brand protection strategy can keep your brand 100% safe at all times—especially if you sell through online resale channels. Here are a few harsh realities to keep in mind that can help your team stay vigilant against the many ongoing threats to your brand.

Branding 52

Branding Cybersecurity Advertising Pricing 52

How To Buy Saas

MARCH 25, 2024

If you are a small business owner or a reseller , then it’s for you. As we already mentioned, cross-posting helps businesses increase their social media presence by sharing the same content on several platforms. This might be especially helpful for smaller businesses that lack the funds to create more content.

Software 40

Software Social Media Engagement Education 40

Stax

JANUARY 3, 2024

Whether businesses are on the road or staff are simply moving about in-store, mobile point of sale systems (mPOS systems) are becoming an increasingly popular POS option for small businesses. They’re indispensable for businesses of all sizes. mPOS solutions are the superpower for small businesses in 2024.

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Neil Patel

FEBRUARY 2, 2021

It’s no secret that the field of marketing is constantly evolving, and SaaS brands are not immune from the challenges that arise due to the fast-paced nature of the field. One great way SaaS companies can keep up is through brand advocacy. 2021 SaaS Trends that Affect Brand Advocacy. Overcome Content Overload.

Branding 143

Branding Scale Social Media SaaS 143

Stax

FEBRUARY 28, 2024

Businesses of all sizes feel the brunt of it. But small businesses, in particular, can be crushed by these fees. There are several reasons why you should consider implementing surcharging, especially if you’re a small business owner. Learn More Why Should Merchants Consider Implementing a Surcharging Program?

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

SaaStr

APRIL 19, 2024

To the OG software people who read SaaStr, Jason is “the guy,” Sam says. He’s the person that the founders of Hubspot and companies that make tens of millions of dollars want to learn about software from. Certain business models have economies of scale, and some don’t. Let’s step back into the older days of software.

Engineering 250

Engineering Business Model Pricing Scaling 250

Neil Patel

OCTOBER 27, 2020

You’ve started a business, brand, or website, and it’s time for you to start distributing content. What you might not be thinking about is how to find a font that represents your brand. You want to search for fonts that are unique to your brand and easy for your subscribers to read and comprehend. Congratulations.

Branding 144

Branding Scale Mobile Systems Review 144

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The most potent benefit of the subscription-based business model is that companies are guaranteed a fixed revenue stream—if they can retain their customers or subscribers.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. These include traditional editorial review sites such as Techradar and PCMag , which often review both software and tech gadgets. Influencer review sites.

Software Review 172

Software Review Technical Review Software Branding 172

SaaS Metrics

JANUARY 26, 2021

Contracts are important items in business, as it is through these signed papers that two parties can agree on a deal that will benefit both of their companies or organizations. With these many contracts being signed, it is often difficult for business owners to sign each contract and manage them every day.

Software 52

Software Business Branding Management 52

Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. A business is SaaS or SaaS-like if it sells anything else software-related.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

Intercom, Inc.

MARCH 28, 2022

How do you set your business up for consistent, continuous growth? It’s the million dollar question that businesses face every day. To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses.

Scale 228

Scale Engagement Technical Review Business 228

Neil Patel

DECEMBER 19, 2022

The right SEO software can make all the difference in taking your site’s SEO to the next level. There are several SEO tools out there, but which one makes the most sense for your business? The good news is I’ve got affordable SEO software that’ll help you win the game of SEO— my tool, Ubersuggest. That’s how easy Ubersuggest is.

Software 85

Software AI Search AI Mobile 85

Neil Patel

DECEMBER 2, 2020

Thankfully, there’s recruiting software that helps you do precisely that and then some. With so many recruiting software options to choose from, the problem is that it quickly becomes an overwhelming choice to make. The Top Recruiting Software Options For 2020. How to Choose The Best Recruiting Software For You.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

Stax

JANUARY 5, 2024

Many merchants face the trouble of sifting through numerous credit card machine options, looking for a terminal that fits with their business. There are many different types of payment terminals to choose from, and you need one that’s going to help your business operate the most efficiently.

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

Neil Patel

SEPTEMBER 7, 2020

By choosing the right project management software, projects won’t throw you into that panic-inducing nightmare. I’ve managed countless projects, hundreds of teams, and bounced around to every project management software you can think of. The top 6 options for project management software. If only there was a better way.

Software Review 144

Software Review Software Management Sales Hiring 144