OpenView Labs

OCTOBER 19, 2021

When searching for a sales leader, it’s important that PLG organizations think about sales as an extension of the company’s brand. This idea of sales as an extension of brand came up on the BUILD Podcast during a conversation between host Blake Bartlett and guest Kyle Parrish. Establishing Sales as a Brand Steward.

Scale 52

Scale Sales Hiring Branding Sales 52

SaaStr

FEBRUARY 23, 2022

In this special SaaStr Annual presentation, Thomas shares how async communication improves the work experience, enhances company culture, and builds a better business. To illustrate how successful async adoption can be, Thomas highlighted four async success stories from real brands, and how async improved their business.

Scale 225

Scale Company Culture Interviewing Communication 225

FastSpring

SEPTEMBER 8, 2020

The company is well-positioned to succeed in the global market with a robust platform, strong brand, and hard-working team. I’m here to help provide insights, feedback, and data to shape the decisions surrounding where we want the company to be in three years, five years, and even longer-term.

Business 105

Business Company Culture Leadership Innovation 105

Neil Patel

NOVEMBER 18, 2020

If you ever plan on finding investors, partners, or employees for your e-commerce startup, you’ll need to know how to create a business plan. When you do it right, creating a business plan doesn’t have to be so difficult. What is an E-Commerce Business Plan? Understanding how to create a business plan is key.

Business 133

Business Social Media Revenue Company Culture 133

SaaStr

NOVEMBER 8, 2022

Leaders can build the company brand, deliver a great candidate experience, and nurture a strong talent network to help you hire the best people. . You can create an incredible company culture by looking to those successful, high-growth businesses and seeing what’s working for them. . Phase 2: Onboarding .

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Acquisition Company Culture 222

SaaStr

JUNE 2, 2023

With teams spread across the globe, they had to find new working patterns to scale their businesses in a distributed environment. Wiz, one of the fastest-growing SaaS companies focused on security solutions, was one of them. Employees are the brand Every employee at your organization is the brand. It doesn’t work.

Sales Recruiting 222

Sales Recruiting Sales Hiring Scale Branding 222

Intercom, Inc.

DECEMBER 21, 2021

“We have accelerated through many years of progress as if we’re living in a time-lapse” Business is increasingly conducted online, and customer communications are undergoing a massive transformation as customer expectations change. We continued to adjust to working from home , and our company culture evolved accordingly.

Technical Review 196

Technical Review Scale Innovation Company Culture 196

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. This is your street credibility and personal brand all rolled into one. What’s the true ROI? The ROI is insane.

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale Social Media 125

SaaStr

JANUARY 18, 2023

Without great teamwork, business productivity is next to impossible to achieve. Yet, scaling a company isn’t always about hiring more people. Fully commit to the success of your business venture by not having a fallback plan or an alternative option. Starting a business is a huge undertaking. Lesson 8: Win on brand.

Scale 218

Scale Underperforming Technical Team Scaling Interviewing 218

Buffer Resources

DECEMBER 14, 2023

0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts. Share company culture and employee highlights Showcase your company's culture, values, and team members through a carousel.

Social Media 114

Social Media Payment Methods Payment Solutions AI Search 114

Chart Mogul

FEBRUARY 19, 2020

The compensation given to an employee based on the amount of revenue they generate for your business is known as a commission structure. The best sales commission structure for you is dependent upon your business and the goals you have set. Is a Flat Rate Commission Right for your Business? Let’s dive in!

Sales Hiring 130

Sales Hiring Sales Business SaaS Payments 130

SaaStr

AUGUST 8, 2021

There are a few key takeaways that businesses may want to keep in their own back pocket, especially those who are breaking into new markets and competing against giants. It’s important to have a strong culture. Your company culture is similar to your brand. Expand when it’s time.

Banking 262

Banking Social Media Company Culture Innovation 262

Trint

NOVEMBER 20, 2020

Meanwhile, if you run a startup it’s your job to figure out how to get on with life and with business. No one has a playbook for navigating the challenges we will face in 2021, but there are already some clear lessons for early stage businesses. Our People team keeps track of company culture through a detailed eNPS survey each quarter.

Startup 130

Startup Company Culture Communication Technology 130

Intercom, Inc.

OCTOBER 22, 2020

Today, numerous studies echo this sentiment: a recent report from Forrester found that brands with a superior customer experience bring in 5.7 And a recent study from Deloitte found that two-thirds of customers will switch brands entirely due to a poor customer experience. times more revenue than their competitors.

Leadership 218

Leadership AI Scaling Engineering 218

Neil Patel

AUGUST 13, 2020

Because true highly-niched experts are the best way to get the results you want (and deserve) for your business. So, I put together a list of the top digital marketing companies who genuinely excel at what they do to help you find the right fit for your business depending on what you need.

Social Media 145

Social Media Marketing Advertising Content Marketing 145

SaaStr

MAY 31, 2021

It’s still a people business, and one with power laws, where the very best engineers just do magic. I know how SaaStr can be a $100m business now. Brand, Brand, Brand. If You Have It — Protect It. You have to have been doing it a while to understand the power of brand. It isn’t.

Sales Recruiting 328

Sales Recruiting Sales Hiring Scale Branding 328

Chart Mogul

APRIL 15, 2020

A culture video is an effective way of building trust and fostering empathy with your targeted audience. By presenting the human side of your brand, customers won’t think of you as just another corporation but as someone they know and can trust to do business with. Before there was a company, there was an idea.

Sales Hiring 64

Sales Hiring Sales Recruiting Company Culture Social Media 64

SaaStr

MAY 19, 2022

Building a great product and a customer support team to match its quality, both lead to the development of trust between your company and its customers. These customers become your brand ambassadors and drive your growth organically. The key to achieving this is to think about the end-users as people, not as consumers or businesses.

Development Team Review 244

Development Team Review B2C Compensation Technical Review 244

Intercom, Inc.

FEBRUARY 25, 2021

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. With three decades of experience under her belt, she has learned a thing or two about helping companies build customer-centric businesses. Caught your interest?

Scale 211

Scale Consulting Interviewing Customer Support 211

SaaStr

MARCH 29, 2023

The challenges businesses face at each growth stage, from a $1M company through $100M and beyond, are quite different. Xero’s Global Chief Strategy Officer, Damien Tampling, takes a philosophical look at some aspects and nuances to consider wherever your business is on this journey. This is what it looks like: Sharing.

Sales Hiring 185

Sales Hiring Scale Strategy Metrics 185

Buffer Resources

SEPTEMBER 5, 2023

For too long, many brands and individuals have considered running social media accounts ‘easy’, something that could be handed over to the intern. — Jen Hartmann (@jenalyson) July 29, 2021 A social media executive is someone who creates and executes the social media marketing strategy of a company.

Social Media 101

Social Media Sales Hiring Branding Technical Review 101

SaaStr

JANUARY 16, 2023

As their brand awareness increases, they need to find more “scale” people with expansive industry knowledge and a desire to help their startup increase its brand value, build better customer relations, and convert more leads. . Initially, startups need to hire people with a broad range of skills who can do it all.

Scale 208

Scale CTO Hire Cloud Scaling 208

Neil Patel

AUGUST 28, 2020

I’m glad you made it here, as I’ll guide you through how to avoid choosing an SEO agency that’s right for something not relevant to growing your business. Imagine you hurriedly booked a last-minute flight from New York to meet some business partners. Well, then, keep reading. First things first, why do you need an SEO agency?

Outsourcing Services 144

Outsourcing Services Sales Hiring Outsourced Development Company Culture 144

Chart Mogul

APRIL 15, 2020

A culture video is an effective way of building trust and fostering empathy with your targeted audience. By presenting the human side of your brand, customers won’t think of you as just another corporation but as someone they know and can trust to do business with. Before there was a company, there was an idea.

Sales Hiring 52

Sales Hiring Sales Recruiting Company Culture Sales 52

SaaStr

NOVEMBER 21, 2020

398: Rob Gonzalez is the Co-Founder & CMO @ Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. Jason’s a few years older than us and he was the GM of Endeca’s entire e-commerce business, and so had serious senior management experience.

SaaS Payments 263

SaaS Payments Scale Payment Services Payment Solutions 263

Scytale

DECEMBER 5, 2023

Becoming SOC 2 compliant is a good business decision. SOC 2 can also place a company at an advantage when it comes to your operating market, as well as sales potential. Here’s our shortlist of a few of the most compelling reasons why your business needs a SOC 2 report. A really good one.

compliance 52

compliance Scale Software Review Technical Review 52

SaaStr

MARCH 1, 2023

Chris breaks down a typical company’s growth into three phases based on its ARR, providing actionable insights on what you should do and prepare for in each phase. You’re not sure if the business will become a long-term success. In this phase, Chris advises companies to look for the “builders” and to celebrate big wins.

Scale 220

Scale Scaling Government Software Review 220

Sales Hacker

AUGUST 4, 2020

Matt launched his business from his proverbial garage while his wife was pregnant with their first child. Years later, he’s got a thriving business that is not venture capital backed. He’s one of the small and medium-sized business owners of the world trying to build a huge business.

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

SaaStr

MARCH 5, 2022

But for the long-term health of your company, taking the time to develop clarity of purpose can do wonders for not just your bottom line, but for your growing work-family and culture. Most early-stage companies raise too much capital because they wait too long to become efficient.

Startup 259

Startup Leadership Innovation Scaling 259

Neil Patel

FEBRUARY 13, 2023

During a recession, marketing is likely one of the last things on business owners’ minds. But even in an economic downturn, marketing your business should be a priority. Marketing is an essential business process for many things, like maintaining audience loyalty and a consistent brand.

Technical Review 84

Technical Review Strategy Marketing Social Media 84

Totango

SEPTEMBER 14, 2021

Here we’ll focus on five of the top factors which shape clients’ experience of your brand. When customers contact your brand, they want to know that your representatives care about their concerns. Training your employees in best practices can help nurture a more empathetic company culture.

Retention 88

Retention Technology Company Culture Branding 88

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. This is your street credibility and personal brand all rolled into one. What’s the true ROI? The ROI is insane.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Totango

MARCH 4, 2022

In this article, we’ll take a look at the relationship between these two important ingredients for a successful SaaS business model. Finally, we’ll explore what B2B customer service and customer success have in common and why you need them to work together to achieve winning SaaS business results. What is B2B Customer Service?

B2B 91

B2B Customer Success Technical Review B2C 91

SaaStr

APRIL 1, 2022

Many founders find themselves confident in one area of their business, whether it be the product, customer success, or, in Schuck’s case, sales. Early in the company’s life, he was more willing to allocate funds to the sales team than to any other department. brand awareness). Grab the last 20% off tickets here !!

Sales Hiring 235

Sales Hiring Acquisition Investment Leadership 235

SaaStr

MARCH 11, 2022

An analysis of top YC companies shows that 95 percent of these companies are going to have offices post-pandemic, and most of them will be hybrid. Most of the iconic brands in technology are building hybrid workplaces. The key is to go back to the roots of your business – its culture and its people. .

Data 259

Data Leadership Development Technology 259

Chart Mogul

FEBRUARY 19, 2020

The compensation given to an employee based on the amount of revenue they generate for your business is known as a commission structure. The best sales commission structure for you is dependent upon your business and the goals you have set. Is a Flat Rate Commission Right for your Business? Let’s dive in!

Sales Hiring 52

Sales Hiring Sales Business SaaS Payments 52

Neil Patel

NOVEMBER 6, 2020

Below, you’ll find my recommended steps on how to choose a top Amazon marketing company to grow your store business on the platform. They’ll work with you to achieve your goals and realize your business outcomes. Marketing, on its own, won’t do all the heavy lifting required to turn your Amazon store into a thriving business.

Sales Hiring 109

Sales Hiring Marketing Social Media Marketplace as a Service 109