User Pilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. You can use an AI writing assistant to create a clear and concise microcopy to guide users. Let’s get right to it! Surveys are another way to collect user input.

User Experience 97

User Experience Onboarding AI Technical Review 97

User Pilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

User Experience 98

User Experience Underperforming Technical Team Customer Lifetime Value Retention 98

User Pilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in! Book the demo!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

User Pilot

FEBRUARY 25, 2024

Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. Accessibility features are making UX design more inclusive. Here are some examples of great sign-up pages. This Notion example is only for representation. Here are some examples. Example of a help center.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Neil Patel

DECEMBER 27, 2022

It improves your website’s usability and UX, increasing customer satisfaction. For example: Only twenty-eight percent felt that sites gave enough information to convince them to buy. For example, if someone buys a bicycle, offer additional lights or a repair kit. Write enticing headlines and descriptions.

Social Media 91

Social Media Engineering Customer Lifetime Value Consulting 91

User Pilot

MAY 3, 2023

Pendo allows you to segment your users so that you can personalize their onboarding, for example by their JTBDs. To onboard users, you can use a range of UX patterns : tooltips , lightboxes, banners , walkthroughs , and checklists. Pendo onboarding relies on UX patterns called Guides. Finally, create and launch your flows.

Software Review 98

Software Review Onboarding Pricing Engagement 98

Buffer Resources

JUNE 9, 2023

Instead, we’ve put together this blog post with more about our application process for the Content Writer role at Buffer and some general themes we noticed in applications we were rejecting. Please share your approach to promoting an inclusive work environment, and include an example from your professional past.

Social Media 81

Social Media AI Interviewing Data Analysis 81

User Pilot

JULY 31, 2023

TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. UX designers – to analyze user engagement patterns and optimize UX. For example, you could use it to track user conversion rates and drop-offs in the onboarding flows. Userpilot ’s AI-writing assistant.

Underperforming Technical Team 97

Underperforming Technical Team AI Scale Onboarding 97

User Pilot

MAY 17, 2023

There’s no use doing surveys if you don’t get responses, so how can you write a survey introduction that motivates people to answer? So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from.

Software Review 98

Software Review SaaS Scale AI 98

Neil Patel

DECEMBER 29, 2022

Keep your product page structure simple and logical: For instance, group items in categories and then in subcategories, like in this example : 4. Write detailed meta descriptions and include keywords: This is the first thing your leads see, so ensure each meta is descriptive and enticing. For example, item descriptions or user guides.

Software Review 97

Software Review Technical Review Mobile Engineering 97

Chart Mogul

JULY 8, 2020

Yet, it’s easy to find this kind of inconsistency with brands that do not have a well-defined voice, particularly when it comes to UX copy. Let’s take a look at 2 examples from some of the leaders in the space. Common UX Brand Voice Mistakes. Luckily, that’s a lot easier to manage in a SaaS product than with a bag of flour.

Branding 133

Branding Churn Underperforming Technical Team Retention 133

User Pilot

APRIL 28, 2023

For example, it can optimize the onboarding experience to reduce the time to value and help users discover more advanced features later on. For example, Userpilot offers an AI writing feature that helps teams refine their content. Improve copy or ask AI to write it from scratch based on your prompt.

Artificial Intelligence 97

Artificial Intelligence AI Onboarding Machine Learning 97

User Pilot

FEBRUARY 2, 2023

To do A/B testing, write two versions of a piece of content for the same purpose. You see content everywhere in the customer experience: Your website’s content (product page, blog post, etc.) For example, if you come across as fun and casual on your website, don’t be too formal with your in-app messages.

Software Review 98

Software Review User Experience Churn Social Media 98

User Pilot

MARCH 31, 2022

Now let’s look at some tooltip examples for each use case. Product tours are a great example of providing a good onboarding experience – there’s no better way to onboard users to your SaaS product. Let’s explore the product tour example from Slack below as an example of initial onboarding.

Onboarding 98

Onboarding Underperforming Technical Team SaaS Compensation 98

User Pilot

APRIL 6, 2023

For example, an AI-powered chatbot can help your customers find answers to their questions or concerns during the onboarding process. Its extensive knowledge and human-like writing ability can be used for a variety of different tasks — CS activities included. It can be particularly useful if you’re new to customer success.

AI 98

AI Customer Success ChatGPT Management 98

User Pilot

FEBRUARY 15, 2023

In this article, we’re going to explore the difference between good and bad friction, and then unpack several examples of where introducing good friction into the product can help enhance the experience and increase product adoption. Let’s dive in! Guides users on the next step in the onboarding process. How does it help?

SaaS Payments 98

SaaS Payments Payment Methods Payment Services Payments 98

User Pilot

APRIL 10, 2023

And if you decide to go the freemium route, we look at some best practices and check out examples of their successful implementation. Dropbox, Slack, and Grammarly are great examples of companies that have successfully harnessed the power of the freemium model to drive growth. Could freemium work for your SaaS business? Book the demo

Strategy 97

Strategy SaaS Onboarding Marketplace as a Service 97

User Pilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. Examples of AI in marketing abound all around us today. For example, Userpilot offers an AI writing feature that helps product teams refine their content. Okay, Google!

Artificial Intelligence 90

Artificial Intelligence AI Search AI Machine Learning 90

User Pilot

JULY 27, 2023

UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Neil Patel

JANUARY 19, 2023

One more thing: Shopify has a blog that provides detailed articles on optimizing your site for better search engine ranking, as well as a host of other topics. Write actionable meta descriptions. Now, let’s look at Shopify’s blog feature. Here are some tips on optimizing your Shopify blog for SEO: 1. Tell them.

Software Review 85

Software Review Social Media Mobile Engineering 85

User Pilot

JANUARY 31, 2023

Of course, none of this is possible without the right tool for the job: Userpilot is a powerful customer activation platform that’ll help you meet your product goals (at a reasonable price point, and without writing a line of code). For example, some simple and engaging videos might do. What is customer activation?

Customer Lifetime Value 98

Customer Lifetime Value Sales Funnel Onboarding Acquisition 98

User Pilot

JUNE 29, 2023

There are many fantastic examples to draw from across the SaaS marketplace. Release notes example from ClickUp. Well, the exact same thing applies before you start writing a user guide, detailing step-by-step instructions, recording helpful videos, or constructing FAQ pages. User persona example. Release notes.

Management 98

Management Technical Review Software Review Customer Support 98

User Pilot

MAY 31, 2023

AI-powered tools that help you improve customer experience: Userpilot’s new AI writing assistant helps you generate, edit, or improve content for onboarding in-app messages. AI can write the copy for you, taking only a prompt and providing content you can accept, modify, or discard. An example of a resource center from Userpilot.

Artificial Intelligence 97

Artificial Intelligence AI Machine Learning SaaS 97

User Pilot

AUGUST 10, 2023

Copy the question in the screenshot or write something similar and trigger it immediately after the user interacts with your new update: NPS survey to measure new feature success in Userpilot. For example, you might want to send your surveys after 2-4 logins. After all, not every user requested the update. an invoicing app.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

User Pilot

MAY 23, 2023

There are a huge number of examples to draw from across the SaaS world. For example, a chatbot that solves a high percentage of queries frees up the time of your customer service reps. Here are a whopping 10 examples to draw inspiration from. How do you actually go about implementing AI within your app?

Artificial Intelligence 98

Artificial Intelligence AI SaaS Payments Payment Solutions 98

Buffer Resources

JULY 12, 2023

I used data, not instincts, to understand my audience At the start, my content “strategy” was writing the kind of content I was interested in. For example, changing a website theme could lead to lower bounce rate, or UX updates on our homepage could allow users to scroll more and thus spend more time on site.

Social Media 86

Social Media AI Search Technical Review Entertainment 86

User Pilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. Example of a CSAT survey. For example, triggering a CES survey after account renewals can help you spot friction in your payment process and avoid involuntary churn.

Scale 97

Scale SaaS Payments Payment Solutions Payment Services 97

Intercom, Inc.

APRIL 22, 2021

After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track. Will finds that writing a promotion packet is a good way to navigate the path towards becoming a staff engineer.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

User Pilot

MARCH 23, 2023

But what are some contextual onboarding examples that could inspire you to implement it? Generic vs. Contextual Onboarding Experience Generic and contextual onboarding experiences both use the same onboarding UX patterns, such as tooltips, hotspots, checklists , modals , and more. For example, customizing the chat widget.

Onboarding 96

Onboarding Engagement Retention Software 96

User Pilot

JANUARY 17, 2023

For example, you can quickly identify what’s valuable for a product manager when looking at the example below, as it clearly shows its pain points, JTBDs , and goals that you can satisfy with your product. With UX gamification and emotional design , you can add badges, points, and levels for a more fun product experience.

Software Review 98

Software Review Technical Review Technical Advisors SaaS 98

User Pilot

JULY 24, 2023

We provide a product launch checklist to ensure you launch successfully and consider examples of successful SaaS product launches. For example, your marketing team needs to know when to release the different promotional materials they’ve created. In this article, we take a deep dive into the technicalities of a product launch.

ChatGPT 98

ChatGPT Social Media AI Market Research 98

User Pilot

MAY 30, 2023

For example, consider the survey below. Example of always-on feedback widget (bottom right). An example of a welcome survey from Userpilot. With the right AI writing tool, you can: Paraphrase questions for better flow and clarity. Write short introductions outlining the purpose of your surveys.

Social Media 98

Social Media Scale Artificial Intelligence AI 98

User Pilot

FEBRUARY 4, 2023

Here’s an example of a simple in-app feedback survey from Miro: 7. Examples from brands that know how to wow a customer Now that you’re familiar with the 10 strategies that can help you wow your customers, it’s time to draw inspiration from companies who have already mastered the art. Sounds interesting?

Social Media 97

Social Media Software Review Growth Hacking Onboarding 97

User Pilot

MARCH 29, 2023

For instance, customers may be reluctant to write negative feedback , but wouldn’t mind clicking a negative smiley face to share their emotions. Write good smiley survey questions The goal of any survey question should be to help you create better product experiences. It attracts honest feedback. It overcomes language barriers.

Scale 98

Scale Social Media Scaling Onboarding 98

User Pilot

AUGUST 6, 2023

An example of automated in-app onboarding could be triggering personalized onboarding walkthroughs or checklists based on welcome survey responses. Examples of marketing automation include sending automated emails triggered by user behavior , or scheduling and posting content across all social media platforms. for every $ invested.

Marketing 98

Marketing SaaS Social Media Onboarding 98

Neil Patel

AUGUST 22, 2020

Here’s an example of a message about unnatural links : The other type of penalty is an algorithmic penalty. If you deleted an old blog post, then links to that post aren’t going to work. That’s just one example of a lost link. For example, using Ubersuggest you can see which sites don’t link to your anymore.

Mobile 145

Mobile User Experience Strategy Engineering 145

User Pilot

JULY 29, 2021

The best practices for contextual customer communication involve: writing short and clear messaging, personalization , segmentation, and setting goals for product experiences to ensure every in-app message has a clear goal. For example, add progress bars that show the progress of task completion. Asana is the best example here.

Engagement 98

Engagement Software Review SaaS Onboarding 98