SaaStr

DECEMBER 11, 2020

But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how well an ISV navigates the ins and outs of channel sales. A delicate balance for the Modern ISV. A delicate balance for the Modern ISV.

Scale 286

Scale Scaling Marketplace as a Service Cloud 286

Blulogix

FEBRUARY 27, 2024

Each blog post in our series has delved into critical aspects of agile monetization, from technological advancements and regulatory considerations to strategic planning and implementation best practices. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) that provide tactical and strategic sales advice to pair with your coffee – one for every day of the week. How to contribute: Predictable Revenue’s blog is a place to hear new content from the CEO and senior leadership team. Customer-centric culture.

Sales 79

Sales Technical Review Outbound Sales Team Interviewing 79

SaaStr

MARCH 18, 2022

Customer feedback is an essential road map to guide a company toward success. When you have a customer-centric culture, your business has a greater chance of growing and thriving. But how can businesses create spaces for customers to engage in productive dialogue? . Building the foundation of your Customer Advisory Board.

Sales Recruiting 245

Sales Recruiting Enterprise Onboarding Investment 245

Blulogix

MARCH 23, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Crafting a Winning Customer Success Strategy In B2B subscriptions, customer success transcends traditional support frameworks, embodying a proactive commitment to guiding customers towards achieving their strategic objectives with your service.

B2B 52

B2B Subscription Payment Features Customer Success 52

User Pilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

AI Search 97

AI Search Software Review SaaS AI 97

Blulogix

APRIL 7, 2024

From accurately calculating charges for varied subscription models to efficiently generating and delivering invoices, businesses face numerous hurdles that can impact both operational efficiency and customer satisfaction. Poor Customer Experience: Inaccuracies in billing can lead to customer dissatisfaction, impacting loyalty and retention.

Payment Features 52

Payment Features Payment Services Subscription B2B 52

SaaStr

DECEMBER 5, 2023

Challenge #1: Starting with Product-Led Growth and Deciding If It’s Worth It If you start with PLG and want to move your customer base and prospects to Enterprise deals, you might ask yourself: Should I go for it? You have to expand your focus on how you sell and make it strategic to the C-suite. The solution for this challenge?

Scale 209

Scale Enterprise readiness compliance Enterprise 209

SaaStr

APRIL 4, 2022

The goal is to acquire net new account engagement through inbound through outbound campaigns. Events: Create another channel of influx through in-person engagement events aligned with key themes, messaging, and targeting. Any company can take these three specific strategic actions to begin moving toward revenue marketing.

Scale 259

Scale Revenue Scaling Marketing 259

Panintelligence

MAY 7, 2024

Artificial intelligence is offering unprecedented opportunities for companies to enhance efficiency, improve customer experiences, and make data-driven decisions. Stakeholders should be engaged and trained to minimize disruptions. Watch it below! Regularly monitor and evaluate the AI model's performance.

AI 52

AI Artificial Intelligence Machine Learning Strategy 52

Blulogix

MARCH 20, 2024

However, navigating this phase with finesse requires a deep understanding of customer needs, strategic engagement, and a seamless operational approach. This post outlines comprehensive strategies to enhance renewal rates and solidify long-term customer partnerships.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

Blulogix

FEBRUARY 28, 2024

Creating a Monetization Framework For Your Business View the Whitepaper Recap of the Agile Monetization Odyssey Our exploration commenced with the foundational elements of agile monetization, highlighting its significance in fostering flexibility, customer centricity, and innovation.

AI Search 52

AI Search Business Innovation B2B 52

SaaStr

AUGUST 29, 2022

Growth Day Q&A : Join Alogolia’s CEO Bernadette Nixon and CRO Michelle Adams , Zendesk’s SVP Global Marketing Prelini Udayan-Chiech , and SaaStr’s GM and SVP Amelia Ibarra for an engaging conversation on all things Growth to wrap up Day 1 content. Scaling Revenue in 2022: What’s the Same and What’s Different?

Scale 266

Scale Sales Hiring Marketplace as a Service B2B 266

Blulogix

MARCH 8, 2024

This diversity requires a billing system capable of managing complicated account hierarchies and providing customized billing solutions to meet varied needs. Managing this product complexity efficiently is key to accurate billing and customer satisfaction. Product Complexity: B2B offerings are seldom one-size-fits-all.

B2B 52

B2B Subscription Payment Features Operational efficiency. 52

SaaStr

MARCH 24, 2023

Since events have consistently produced results for GUIDEcx, they allocated resources to engaging prospects in person at tradeshows and other events. The Value Of Events Intrinsic Value : In-person events can help SaaS companies build relationships with potential customers and partners in ways that digital marketing tactics may not.

Sales 215

Sales Technical Review Systems Review Engagement 215

Blulogix

APRIL 4, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Customer Policy and Hierarchy: Streamlining Customer Management In the complex ecosystem of B2B subscriptions, managing customer relationships efficiently is paramount.

Subscription 40

Subscription Payment Features B2B Management 40

SaaStr

DECEMBER 25, 2023

The deep dive here: And G2’s summary here: In a deeply insightful G2 Reach panel, SaaStr CEO Jason Lemkin moderated an engaging discussion on the current B2B SaaS investing landscape and what we can expect in the years ahead. Deals aren’t any better or easier to get done, but some optimism is back.

B2B 241

B2B Investment Venture Capital Scale 241

Totango

NOVEMBER 27, 2023

“Customer success is driving value to customers. Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango.

Customer Success 104

Customer Success Scale Systems Review Software Review 104

SaaStr

APRIL 28, 2022

Snowflake’s account-based marketing aims to engage key decision-makers at the must-win accounts through strategic, cross-functional campaigns. Traditional Funnel: Generate Brand Awareness ––> Nurture and Engage ––> Identify High-Value Account ––> Convert. Integrated ABM: Flipping the Funnel. Key Takeaways.

Scale 271

Scale Education Strategy Engagement 271

Blulogix

FEBRUARY 20, 2024

Enabling Agile Monetization Through Advanced Platforms By BluLogix Team Integrating Cutting-Edge Technology for Strategic Monetization Success In the rapidly evolving digital economy, the integration of technology in monetization platforms is not just an enhancement; it’s a fundamental necessity.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

User Pilot

FEBRUARY 4, 2023

Need an example of strategic initiatives so you can implement them in your SaaS business? To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can develop and execute strategic initiatives with the OKR framework.

Development 95

Development Scale Retention Onboarding 95

SaaStr

JULY 7, 2022

When you find those characteristics in your hiring pool, act fast to hire and then be strategic in how you retain them. Mistake 3: Not appreciating go-to-market as a strategic advantage. When you think of strategic advantages of your business, your attention goes back to the product.

Scale 244

Scale Sales Hiring Interviewing Engineering 244

Buffer Resources

FEBRUARY 20, 2024

Most marketing advice you hear today revolves around online media: how to make short, quippy social media posts or write great emails and blog posts that attract clients, for example. That’s why, before I pitch myself or say yes to a speaking engagement, I ask the question: What do I want to sell? Specifically, more sales.

Scale 88

Scale Sales Funnel Development Social Media 88

Blulogix

FEBRUARY 12, 2024

It transcends traditional roles, encouraging everyone, from product development to customer support, to view their actions through the lens of monetization potential. Encourage employees to think creatively about how their work impacts the customer experience and, by extension, the company’s revenue and growth.

Innovation 52

Innovation B2B Construction Leadership 52

SaaStr

OCTOBER 13, 2022

ChurnZero is the Customer Success platform and partner for growing SaaS and subscription businesses. You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention.

GCP(Google Cloud Platform) 212

GCP(Google Cloud Platform) Azure AWS Enterprise readiness 212

SaaStr

APRIL 3, 2024

How about bringing more value to customers in a much shorter time frame? Or supporting customers by enabling GenAI? Most of PagerDuty’s customers are Enterprises, and they’re in varying places on the continuum in their journey of adopting GenAI. One thing customers talk about isn’t downtime and outages. It’s disruption.

Generative AI 260

Generative AI AI Technical Review Software Review 260

Blulogix

FEBRUARY 12, 2024

Subscription-Based Monetization: A Strategic Imperative for the Digital Age By BluLogix Team The digital transformation sweeping across industries has introduced a paradigm shift in how businesses generate revenue and engage with customers.

Subscription 64

Subscription Payment Features Scale B2B 64

Blulogix

JANUARY 23, 2024

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). Improved Billing Accuracy Billing errors can lead to revenue leakage and customer disputes.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Incredo

JANUARY 21, 2020

Software companies engage, qualify, and recommend visitors with the help of chatbots who set new rules for improving user experience. So whenever you visit a website and see a similar picture like below, it means that the website is using the conversational method to engage with people. . It’s as clear as the day.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

APRIL 1, 2022

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns.

Payments 235

Payments Sales Hiring Payment Solutions Airlines 235

User Pilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Strategic account management increases customer lifetime value , drives up referrals and revenue, and reduces customer churn.

SaaS Payments 89

SaaS Payments Management Customer Lifetime Value SaaS 89

Totango

NOVEMBER 27, 2023

With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion. Predicting customer churn or potential customer issues to inform corrective steps to optimize the customer journey.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

Blulogix

FEBRUARY 18, 2024

This blog post explores the pivotal role of data analytics in shaping effective monetization policies, guiding businesses towards enhanced growth, customer satisfaction, and competitive differentiation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

SaaStr

AUGUST 11, 2022

Its software sets HR free to do great work and be more strategic, which helps the entire organization do the same. Drata is the world’s most advanced security and compliance automation platform with the mission to help companies earn and keep the trust of their users, customers, partners, and prospects.

Payment Solutions 205

Payment Solutions Payment Services Payments compliance 205

How To Buy Saas

APRIL 15, 2024

Now is the time to delve into the tactics and guidelines that will put you ahead of the competition and allow you to provide outstanding service to your customers. Another example might be a marketing tool that generates personalized email messages for each customer, much like a trusted advisor’s gentle prod.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Tom Tunguz

DECEMBER 28, 2021

Here are my predictions for 2022: Web3 consumer products go fully mainstream with more than 35% of Americans, about 100m people, engaging with them by 2023. The result of all a supremely rational artificial cerebrum: type in a few key sentences into a GPT-3 powered app, click a button, and a blog post pops out. MAU growing quickly.

Scale 266

Scale Blockchain Banking Machine Learning 266

Blulogix

FEBRUARY 21, 2024

By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. allowing you to tailor your offerings to meet diverse customer needs and market demands.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52