SaaStr

APRIL 19, 2024

How do you reverse-engineer your first million as a SaaS startup founder? Today that would be a dream, but in 2011, people didn’t understand the metrics around recurring revenue businesses, so investors weren’t sure it was a good business. Certain business models have economies of scale, and some don’t.

Engineering 258

Engineering Business Model Pricing Scaling 258

SaaStr

DECEMBER 14, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CMO of Google Cloud, Alison Wagonfeld. Right now, 70% of the GenAI startups are using Google Cloud.

Cloud 249

Cloud Scale AWS AI 249

SaaStr

OCTOBER 16, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from HubSpot at $1.7 SaaStr 599: Growth vs. Efficiency: How to Weatherproof Your SaaS Startup for Tougher Times with Point Nine Founder and Partner Christoph Janz. ? ?. Billion in ARR. appeared first on SaaStr.

Venture Capital 276

Venture Capital Business Model B2B Startup 276

OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. As a result, I decided to share with you a few of our Not-to-be-Missed blogs. Best SaaS Blog Posts You Shouldn’t Miss.

SMB 59

SMB SaaS Benchmarks Subscription 59

SaaStr

DECEMBER 13, 2023

Dave Kellogg, EIR at Balderton Capital and 25-year C-level veteran, shares the top 14 signs that you have a SaaS metrics problem, the five reasons those symptoms exist, and a SaaS metrics maturity model with five layers to help you move the needle at every stage. The 15 Types of Misuse and Abuse of SaaS Metrics #1: Bludgeoning.

Metrics 306

Metrics Sales Hiring Benchmarks SaaS 306

SaaStr

MARCH 30, 2024

It’s one thing to invest in an area where only 5% of your business is today. Bad operational model / misunderstanding the burn rate. Often, you can sort of intuit the business model up to $1m or $2m or so in ARR. Your happy customers beget more happy customers in SaaS. Leave the pipedreams for $100m in ARR.

Scaling 282

Scaling Revenue Underperforming Technical Team Market Segmentation 282

CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. As well as their actionable customer success platform they provide a widely respected blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

FastSpring

DECEMBER 19, 2018

In case you’ve missed something, here’s a list of the top 10 blog posts from 2018 that you don’t want to miss as you gear up for 2019. Successful Ecommerce Business Models: Which One Is Right for You? Find the best business model for your product or service with this helpful blog post. Are you B2B or B2C?

B2C 63

B2C Business Model Pricing B2B 63

SaaStr

MAY 22, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: One Simple Trick to Make Your SDRs Perform Better. SaaS Multiples Are At a 3+ Year Low. SaaStr 554: The Builders and Sellers Playbook: Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose.

Scale 260

Scale Sales Hiring Payment Features Marketing 260

SaaStr

MAY 8, 2024

As a SaaS veteran who built and sold a software company for nine figures, invested in startups since 2013, 10x-ing his fund, and continues to build a powerhouse community of SaaStr fans, he offers some hot takes on the communities’ burning questions. The average public SaaS company is twice as efficient. Let’s start with the meta. “I

Metrics 218

Metrics Scale Sales Hiring SaaS 218

Payrix

APRIL 3, 2024

Well, you’ve come to the right place. This blog post will shed light on the risks associated with adding payments to your software, and ultimately, help you determine what payment model makes the most sense for your unique vertical and business strategy. In between referral partnership and PayFac is PayFac-as-a-Service.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

Valuize Consulting

DECEMBER 23, 2021

2021 was another year of radical and accelerated change for Customer Success (CS) and the business world as a whole. The true impact of the COVID-19 pandemic manifested itself in the form of hyper digitization, a hybrid work model and the great resignation. The 3 Pillars of A Cutting-Edge Customer Success Operations Model.

Customer Success 52

Customer Success Scale Leadership Retention 52

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. As a partner in growth for thousands of software companies around the world, one of our goals is to provide blog content that is helpful, interesting, and informative. Subscription Finance: What is MRR?

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. How Important is Subscriber Engagement for Subscription-Based Businesses? The sections are as follows: 1.

Engagement 85

Engagement Customer Lifetime Value Revenue Subscription 85

SaaStr

OCTOBER 23, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: CB Insights: Yes, Venture is Down. SaaS Multiples Are Down 75% From a Year Ago. But You’ll Probably Need 50 Million Active Users for Freemium to Actually Work as a Business Model. Freemium is Back!

CTO 191

CTO Scale Business Model Retention 191

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales.

Venture Capital 52

Venture Capital SaaS Data Scale 52

Sales Hacker

JUNE 23, 2021

Here are the seven best sales blogs (and five bonus sales newsletters!) Best article to read: RevOps is taking over how B2B SaaS companies look at sales. How to contribute: Predictable Revenue’s blog is a place to hear new content from the CEO and senior leadership team. Sales Hacker. Focus areas: Yes, we’re biased on this one.

Sales 80

Sales Technical Review Outbound Sales Team Interviewing 80

Tom Tunguz

DECEMBER 17, 2022

ML propels SaaS into a massive second wave that increases workers’ productivity measurably. Machine learning models predict code, synthesize images, author blog posts reducing composition time by a factor of 2 or 3. Users grow accustomed to this very quickly & ML becomes a requisite feature in most workflow SaaS.

Software Review 259

Software Review Technical Review Machine Learning Artificial Intelligence 259

SaaStr

JULY 24, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Gartner: Software Spend Will Still Grow by $100 Billion in 2023. SaaS Pricing Strategies that Work: How to Design an Optimal Pricing Model with FastSpring VP Product. Save yourself the same pain by listening / watching!!

Scale 249

Scale Sales Hiring Scaling Pricing 249

SaaStr

SEPTEMBER 3, 2023

SaaStr Founder and CEO Jason Lemkin and Partner at QED Investors Amias Gerety chat on the Fintech Beat podstream about all things SaaS, money, and what makes a great founder. What Makes SaaS So Great If you’re here on SaaStr reading this, you don’t need to be told why SaaS is so great. Let’s dive right in. It took a while.

Sales Hiring 237

Sales Hiring Headcount Finance Technical Review 237

SaaStr

MARCH 12, 2024

I’m not aware of any huge successes in SaaS that were active side projects while the founders worked at different companies. When this model works, it takes longer. And there’s often some tough choices about leaving an agency or other prior business or project behind. But once they did, growth accelerated. Dramatically.

Startup 227

Startup Consulting SaaS Business 227

SaaStr

DECEMBER 3, 2023

So over the past decade-and-a-half we’ve come up with a lot of yardsticks, metrics and rules for SaaS companies. But — they are broken if you aren’t really a traditional, 100%+ NRR SaaS company. In particular: Hybrid SaaS with payments and fintech usually has far, far lower gross margins than pure software. They don’t.

SaaS Payments 214

SaaS Payments Metrics Payments SMB 214

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. Josh can share the specific business decisions Gusto has had to make with this approach, particularly over the past few years and today.

Scale 255

Scale Sales Hiring Marketplace as a Service B2B 255

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? She watched the SaaS and Cloud wave ride and thought there’d be a huge pullback in markets this year. NotionAI is the fastest-growing AI business, and it’s already an existing product. sending a meme in Discord).

AI 266

AI Generative AI Venture Capital SaaS 266

SaaStr

JANUARY 12, 2024

Is it the end of an era for customer success in SaaS? We just wrote up how some of the biggest changes of SaaS are now coming, specifically in Customer Success and Sales. Back in 2015, when didn’t have the data or NRR or GRR of 115 public SaaS companies. Some other key learnings included: The power of the SaaS model.

Sales Hiring 257

Sales Hiring Customer Success Scale AI 257

CloudGeometry

JANUARY 15, 2022

Before you shout “Digital Transformation” in a crowded marketplace, it’s important to recognize two foundational principles in developing a SaaS product plan. First: SaaS is a business strategy, not a technology strategy. Second (a corollary of the first): There is no one-size-fits-all SaaS architecture.

Well Architected Framework 130

Well Architected Framework DevOps as a Service AWS Traceability 130

SaaStr

DECEMBER 29, 2023

In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone cares about is AI anymore, investor appetites going into 2024, vertical SaaS, and thriving as a solo founder. The multiples fell off a cliff in 2022 for SaaS and remained crummy in 2023.

Scale 241

Scale Sales Hiring Customer Success AI 241

SaaStr

MAY 23, 2023

Whether you’re part of a startup ready to enter the market or working at an established business ready to launch a new product, it’s critical to understand how to approach your target audience. So it includes things like your website, blogs, mobile apps, and your social media presence. Ready to network, learn, and level up?

Scale 216

Scale Marketing Social Media Advertising 216

SaaStr

SEPTEMBER 23, 2022

You’ve heard of a Unicorn SaaS company, but it’s time to introduce you to the Centaur. In this informative SaaStr Annual session, Bessemer Partners Sameer Dholakia, Mary D’Onofrio, and Elliott Robinson present the State of Cloud report, a look at the latest in SaaS trends, predictions, and cloud economics. Cloud Goes to Market.

Cloud 247

Cloud Trends Benchmarks Business Model 247

SaaStr

MARCH 7, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We focus on 6 themes: SaaS, infra, fintech, consumer, climate and health. What’s the #1 bit of advice you’d give to SaaS founders today? Check that out here.

Payments 214

Payments Payment Services Payment Solutions Scale 214

SaaStr

SEPTEMBER 20, 2023

Beyond multiples, many Cloud companies faced a deluge of headwinds that impacted business fundamentals… Lengthening sales cycles Tightening customer budgets It was no surprise that SaaS IPOs came to a screeching halt. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry.

Cloud 257

Cloud Payments Software Review Payment Solutions 257

SaaStr

JULY 13, 2022

So more of our 5 Interesting Learnings series has been on the iconic SaaS companies we all know. But there are a bunch of quieter SaaS and B2B public companies under the radar. One that is both is Model N. Model N was founded waaay back in 1999 (!) SaaS can be hard here. #4. ARR , and more. Decades, often. #3.

Cloud 272

Cloud B2B Enterprise Revenue 272

SaaStr

NOVEMBER 15, 2022

Metrics are the key to evaluating success and setting goals, but not every SaaS business should orient itself around the same one-size-fits-all numbers. The Evolution of Language For SaaS Business. This flexible mindset creates just the right conditions for embracing evolving business models and new metrics.

Metrics 224

Metrics Machine Learning Artificial Intelligence Technical Review 224

SaaStr

SEPTEMBER 19, 2023

So I’ve been doing SaaS for a while, and the costs of doing business have just gone up. SaaS sales execs with even a little bit of experience at other SaaS companies are looking for higher and higher OTEs, often with lower effective attainment and high support costs. Inflation is everywhere. Salaries have gone up.

SMB 281

SMB Scale Sales Hiring Sales 281

SaaStr

FEBRUARY 20, 2024

Their hope in sharing this model is to help fellow revenue professionals grow their businesses similarly. Today, many SaaS companies still divide up sales accounts in territories by city, country, or region, or round-robin them by rep. So, instead of dynamic territory books, they moved to just dynamic books.

Scale 221

Scale Sales Marketing Construction 221

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Prakash Raina, Co-Founder of Subskribe, and Leslie Hui, VP of Accounting Operations and Finance Transformation at Okta, break down the secrets to unifying SaaS teams, processes, and systems. The evolution of SaaS business.

Scale 205

Scale Finance Sales Hiring Scaling 205

CloudGeometry

MARCH 22, 2022

When developing a SaaS product plan, it’s important to recognize two foundational principles. First, SaaS is a business strategy, not a technology strategy. Second, there is no one-size-fits-all SaaS architecture (the second principle is a corollary of the first).

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130