SaaStr

APRIL 5, 2024

It’s easier to mark up the pricing a bit. The amount of energy it takes to stick to a “no discounts” policy once you pass transactional pricing is … high. So increase your prices accordingly so you land where you need to end up. It saves a lot of time if a prospect knows that pricing is fair. Context is critical.

Sales 160

Sales Pricing SaaS Software 160

SaaStr

MARCH 18, 2024

Dear SaaStr: If you were hiring a head of sales for a high-priced, niche B2B SaaS product, would you focus on general B2B SaaS sales experience or on market/customer knowledge, assuming it will be very difficult to find a candidate with both? And also hire the best AE you can find just with general experience at your price point.

Sales Hiring 279

Sales Hiring Sales SaaS B2B 279

SaaStr

MAY 8, 2024

Buyers are veterans, so if your app is like Stripe, price it like Stripe. If your product is like Hubspot, price it like Hubspot. You add so much friction to sales if you price your app different than the market prices for similar apps. Price how they do, and remove massive friction. Who is like you?

Metrics 212

Metrics Scale Sales Hiring SaaS 212

SaaStr

MAY 25, 2023

SaaS companies are just valued at far less than they have been in many years: It’s just all … harder. I mean, if you are growing say 10% a month, doesn’t your value also increase 10% a month from an acquirer’s perspective? At other times, the price can be crappy. Well, that age does seem to be over ;).

Acquisition 361

Acquisition Venture Capital Generative AI Scale 361

SaaStr

SEPTEMBER 12, 2023

But Not Lower Prices, Usually. SaaS prices are not usually lower due to competition from developing countries. While Zoho initially charged lower prices from India, as they grew they normalized their prices. Overall though, SaaS prices have not come down significantly over time. Corporate Blogs Always Work.

Sales Hiring 233

Sales Hiring Technical Advisors Compensation Outsourced Development 233

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. It could be price, product composition, or payment terms.

SaaS Payments 220

SaaS Payments Payment Services Payments Payment Features 220

SaaStr

AUGUST 23, 2023

Dear SaaStr: How Do You Price a SaaS Product in a New B2B Market? The simplest answer is usually to copy the pricing from the closest public company or other break-out leader you can find that is vaguely similar. But someone else out there is selling a product to at least similar buyers. Copying that pricing to start.

Pricing 194

Pricing B2B Scale SaaS 194

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. Focus on their JTBDs, pain points , and gains from using your product. Userpilot is a product growth platform.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

JUNE 29, 2023

As buyers grapple with expanding technology, higher prices, and a need for efficiency, SaaS companies need to deliver what their audience is looking for to win in the market. The Year of the Price Hike In 2023, companies face a hard reality –– SaaS prices are rising. Why are SaaS Prices Increasing? Why is this?

VP of Engineering 245

VP of Engineering Trends Cybersecurity Sales Hiring 245

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

B2B 80

B2B Subscription Payment Features Scale 80

SaaStr

JUNE 19, 2023

Tiago Paiva and I from Talkdesk, just valued at $10billion, discussing how the first 2 years he literally had to do any odd job he could get. $0 Watch it here: And only then … product-market fit. How much value do VCs add? The pricing of comparable products. Identical pricing. How will you handle that?

Scale 219

Scale Pricing Innovation Revenue 219

Blulogix

APRIL 12, 2024

This final blog post underscores how leveraging the inherent intricacies of subscription billing can propel businesses towards increased revenue, enhanced profitability, and elevated customer satisfaction.

Payment Features 77

Payment Features Subscription Payments B2B 77

SaaStr

JUNE 20, 2021

For the first few years in the company’s life, Klaviyo dedicated itself to building the perfect product and understanding their customer. “We We just had this point of view that we’re going to focus on making sure we really understand our customers and building a product they love –– product-market fit. Key Takeaways.

Scale 307

Scale Marketing Pricing Consulting 307

SaaStr

AUGUST 29, 2022

They’ll take you through their own personal experiences, from creating a scalable product strategy to building an enduring company that puts people and purpose before profit. But throughout it all, Gusto has defined valuation differently—in terms of the value it provides to customers vs the value it extracts.

Scale 249

Scale Sales Hiring Marketplace as a Service B2B 249

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

JANUARY 31, 2023

So Zoom and Shopify are the latest SaaS leaders to do price increases — albeit very differently. Although it’s more impactful than it sounds, because that’s an almost 7% price increase. Bigger accounts and enterprise pricing in some cases is going up much more: Shopify’s increases are much, much bigger.

Pricing 248

Pricing Merchant Services Payment Solutions Payments 248

SaaStr

SEPTEMBER 5, 2022

Product-led growth (PLG) companies have become a major trend in the world of SaaS over the last few years. These companies are characterized by being product-led; in other words, conversion, retention, and growth are led by the product itself. Secret #2: Pricing. Secret #1: Born, not made. Secret #3: Growth & NRR.

Sales Recruiting 253

Sales Recruiting Business Pricing Churn 253

SaaStr

DECEMBER 29, 2023

In part two we head into IPO waters, how to incorporate AI into your products, the best way to drive employee performance, pricing models, and much more. Intercom’s homepage says AI will automate 50% of support interactions, that is disruptive, but that’s adding AI to an existing product. But it’s all in flux. We’ll see.”

Scale 234

Scale Sales Hiring Customer Success AI 234

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies.

Scale 266

Scale Sales Hiring Sales Marketing 266

Payrix

APRIL 24, 2024

Check out the Payrix podcast library (or click the links below) to listen to Ian and Andy explore resourcing considerations, payments attachment and merchant activation, and the impact of payments value-added services, and how each layer into an overarching Embedded Payments strategy. We hear this from all of our partners.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

FastSpring

OCTOBER 10, 2022

In September, Slack rolled out its first pricing change since the company launched in 2014. Slack announced its pricing change in a blog post in July, and pricing changes took effect in September. In this piece, we break down some of the strategies Slack employed to successfully roll out its new pricing.

Pricing 146

Pricing Interviewing Retention Strategy 146

User Pilot

OCTOBER 29, 2023

We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! TL;DR Willingness to pay (WTP) is the maximum amount that customers are ready to pay for a product, while willingness to accept (WTA) is the minimum amount that would satisfy a seller.

SaaS 105

SaaS Interviewing Pricing Market Research 105

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Blulogix

MARCH 20, 2024

It’s an opportunity to reaffirm value, fortify relationships, and drive predictable revenue. Recurring & Usage Billing The Importance of Customer Renewals: Renewals are the heartbeat of the subscription model, directly influencing customer lifetime value and long-term company health.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

Blulogix

MARCH 25, 2024

These challenges include managing recurring billing cycles, handling diverse pricing models, ensuring accurate revenue recognition in compliance with accounting standards, and providing transparent financial reporting to stakeholders. Streamlining Strategies for Financial Operations: 1.

Payment Services 78

Payment Services Payment Features Payments B2B 78

Blulogix

DECEMBER 12, 2023

Why Usage-Based Pricing (UBP)? The Compelling Case for Change By BluLogix Team The B2B subscription landscape whispers of a transformative force – usage-based pricing (UBP). Gone are the days of one-size-fits-all plans and opaque pricing structures. Just pure, unadulterated value. This is the magic of UBP.

Pricing 59

Pricing AI Search Subscription Payment Features 59

Totango

NOVEMBER 15, 2023

We were recognized for our strength in end-to-end relationships, overall value, and leading features and functionality. Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth.

Customer Success 115

Customer Success Software Review Technical Review Enterprise 115

Subscription Flow

DECEMBER 27, 2023

Let us dig straight into the meat of this blog: customer renewal rate is way of determining the imprint of customers who renew their subscriptions to your product or service. And poor renewal rates are the result of a variety of issues, ranging from poor pricing strategy to poor user experience.

SaaS 64

SaaS Subscription Payment Features Forecasting 64

Blulogix

JANUARY 16, 2024

Understanding the Benefits of Usage-Based Pricing By BluLogix Team In the fast-paced and ever-changing world of modern business, the ability to adapt and be flexible is crucial for thriving. This is especially true in the realm of pricing models, where a one-size-fits-all approach often falls short.

Pricing 52

Pricing Scale Telecommunications Subscription 52

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. Before we jump to the meat of the blog, let us quickly go over the bare-bones definition of what exactly is automated billing software and why most small businesses require it.

Payment Solutions 89

Payment Solutions Payment Features Payment Services SaaS Payments 89

Blulogix

NOVEMBER 8, 2023

How Your Usage-Based Pricing Strategy Can Help You Stay Competitive in the Crowded Market By BluLogix Team In today’s fast-paced business landscape, staying competitive is more challenging than ever. One powerful tool in your arsenal is a well-crafted usage-based pricing strategy. Usage-based pricing caters to both.

Pricing 52

Pricing Strategy Scale Marketing 52

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. All of this can be done with Paddle in a matter of clicks.

Payment Solutions 78

Payment Solutions Payments Payment Services SaaS Payments 78

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 80

SaaS Payments Payment Services Payments Payment Solutions 80

Blulogix

MARCH 21, 2024

It’s a reflection of customer satisfaction and the perceived continuous value of a service. Effective retention strategies mitigate churn, amplify customer lifetime value, and transform satisfied customers into vocal advocates for your brand.

B2B 52

B2B Subscription Payment Features Retention 52

Subscription Flow

JANUARY 3, 2024

Consider the potential for growth if you make your pricing model a consistent priority for your company. Most SaaS companies, on the other hand, treat pricing as an afterthought, setting it and then forgetting about it, rather than viewing SaaS flexible pricing strategies as ongoing processes critical to their success.

Pricing 52

Pricing Payment Features SaaS Marketplace as a Service 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

Buffer Resources

OCTOBER 24, 2023

But, during my day job, I noticed that quality content (blogs and web copy readers would actually engage with) was missing from most service offerings.    This was a great initial confidence boost - I couldn’t believe some very serious companies across the Atlantic were paying me to write blog posts for them. 

Outsourcing Services 116

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 116