CustomerSuccessBox

SEPTEMBER 20, 2021

Let’s look at the top customer success blogs. CustomerSuccessBox is an outcome-driven Customer Success software for B2B SaaS, which helps maximize retention, drive product adoption, and grow revenue for your B2B SaaS. As well as their actionable customer success platform they provide a widely respected blog. Zendesk Blog.

Customer Success 64

Customer Success Underperforming Technical Team Consulting Software Review 64

CustomerSuccessBox

MAY 18, 2022

Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022! Suggested blog : Account Expansion: If You Want To Grow Fast, Do This….

Customer Success 52

Customer Success Scale Technical Review AI Search 52

Payrix

APRIL 24, 2024

As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation. Part 2 – Selling payments to net new customers and your existing software user base. Do payments influence software platform attrition?

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. Ready to dive in?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money.

Software Review 98

Software Review Software Management Azure 98

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

User Experience 105

User Experience Engagement Trends Churn 105

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. In a nutshell, it analyzes software usage patterns.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion.

Software Review 115

Software Review Scale Customer Success Innovation 115

User Pilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. Second, you’ll learn the best tools to use for behavioral analytics. So let’s jump straight to the article to uncover product growth insights with the help of behavioral analytics.

Artificial Intelligence 98

Artificial Intelligence SaaS Software Review User Experience 98

SaaStr

APRIL 13, 2023

DemandScience is a leader in global buyer intelligence, accelerating demand generation for the world’s largest software, technology and B2B companies. DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth.

Scale 202

Scale Compensation B2B Innovation 202

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? The three main data types for tracking user activity include in-app product interactions, user activity across the customer journey, and in-app user behavior flow data. When you track in-app product interactions, you measure how users engage with features.

Onboarding 98

Onboarding User Experience Engagement Software 98

Buffer Resources

APRIL 11, 2024

” This question is instinctual because few donors will readily give to support a software purchase.   Unlike software, your staff, board members, interns, and volunteers have finite attention, energy, and emotion. What’s your most popular newsletter or blog? How are people finding out about you? 

Technical Review 112

Technical Review Startup Social Media Marketing 112

Tom Tunguz

DECEMBER 28, 2021

Here are my predictions for 2022: Web3 consumer products go fully mainstream with more than 35% of Americans, about 100m people, engaging with them by 2023. Meanwhile, once there are enough infrastructure and consumer companies to serve, software businesses pop up, in this case to serve DAOs. MAU growing quickly. Or a tweet.

Scale 263

Scale Blockchain Banking Machine Learning 263

SaaStr

JUNE 29, 2023

Software that is difficult or time-consuming to remove is more likely to be purchased and renewed. Oates explains, “Software that supports critical infrastructure will continue to be purchased and renewed, year-over-year.” This means higher engineering costs for companies and, so, higher software prices. Why is this?

VP of Engineering 247

VP of Engineering Trends Cybersecurity Sales Hiring 247

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 94

Data Finance Enterprise Interviewing 94

SaaStr

JANUARY 20, 2022

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. The software runs within the customer’s cloud account and is accessed via portal, Terraform or API.

DevOps as a Service 210

DevOps as a Service AI Search Cloud compliance 210

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Say you are a small online marketplace owner whose product links customers and independent artists.

Payment Services 85

Payment Services Payments Payment Solutions Payment Methods 85

SaaStr

APRIL 3, 2024

PagerDuty has a long history with AI because they’ve used analytical AI and a foundational model long before Jennifer even joined the company. How do I leverage GenAI in my product to drive competitive advantage? It depends on the utility of your product and platform as it is. Everything in the industry runs on software.

Generative AI 242

Generative AI AI Technical Review Software Review 242

User Pilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Personalize the knowledge base content based on user segment.

Software Review 103

Software Review AI Search SaaS Technical Review 103

Blulogix

APRIL 9, 2024

Unlike physical inventory, digital products and services don’t occupy physical space, yet they require meticulous tracking, billing, and reconciliation to ensure business efficiency and customer satisfaction. Navigating the complex world of digital inventory requires a strategic blend of technology, processes, and data analytics.

Scale 52

Scale Subscription Payment Features B2B 52

User Pilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. There's certainly a lot of buzz about their analytics in the onboarding world at the moment. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype?

Software Review 98

Software Review Systems Review Onboarding Retention 98

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. SMART goals framework.

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

How To Buy Saas

APRIL 15, 2024

Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. “AI in SaaS” refers to the incorporation of AI technology into SaaS applications, or software as a service. Because it’s in full swing!

AI 52

AI Artificial Intelligence Strategy Technical Review 52

User Pilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. TL;DR A resource center provides tailored content to aid users in problem-solving your product. Then, you’ve come to the right place!

AI Search 105

AI Search Software Review SaaS AI 105

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. Check SendBM here!

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Neil Patel

DECEMBER 16, 2020

You’ve poured a ton of time into creating a blog. Affiliate marketing is an effective way for anyone with a blog or social media following to earn money. You promote a product to your followers, and if they purchase through your affiliate link, you get a cut of the profits. Tailor Your Products to Your Audience.

Strategy 134

Strategy Marketing Social Media Software Review 134

Subscription Flow

DECEMBER 20, 2023

They offer software to other companies that can help them with specific needs or urgent problems that they may be facing. In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

User Pilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! What are closed-loop analytics? The key is to share data between the teams anyway.

Data 98

Data SaaS Sales Funnel Acquisition 98

User Pilot

MARCH 27, 2023

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Churn User Experience 98

User Pilot

MAY 2, 2024

Customer retention is vital for product success and business profitability. TL;DR Customer retention is the ability to keep your customers actively using their products. TL;DR Customer retention is the ability to keep your customers actively using their products. It keeps the product fresh and users engaged.

Retention 111

Retention Metrics Strategy Scale 111

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 102

Payment Solutions Payment Methods Retention Software Review 102

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. CS has the 360-vantage point to know where customers are engaging with products and where they’re struggling. Announced during our flagship event, Totango Live!

Enterprise 116

Enterprise Revenue Scale Innovation 116

User Pilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! In this article, we cover everything about different types of actionable analytics, how to collect those actionable insights and the best tools you can use to harness the analytical data. Let’s get started.

Artificial Intelligence 98

Artificial Intelligence Data Software Review Machine Learning 98

User Pilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. What is digital analytics?

Data 98

Data Social Media Customer Lifetime Value Acquisition 98

User Pilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data 88

Data User Experience Churn Retention 88

User Pilot

JUNE 11, 2021

This is where analytics software comes in. Analytics tools help SaaS businesses generate actionable insights from the data they collect, which then fuels their decisions. What types of Analytics software does every SaaS business need? Marketing Analytics Tools for SaaS. Traffic analytics software for SaaS.

Software Review 52

Software Review Software Social Media SaaS 52

Panintelligence

FEBRUARY 7, 2024

That’s exactly what we’ll unpack in the next blog in our Fintech SaaS series. Tech talent is starting to migrate away from software as new no-code/low-code technologies replace the number of people needed to do this work. We've made sure that the value we offer to businesses through our product is always ahead of the curve.”

Innovation 52

Innovation SaaS Scale Technology 52