SaaStr

APRIL 5, 2023

It tracked tickets, shared personas, and provided analytics. I fell so in love with support automation, when I invested, I did a ton in support, from Talkdesk (first VC), to Front, to Gorgias (#1 e-commerce contact center) to MaestroQA and more. As a tough result, their market cap is $335m. All in the Cloud! Less than 1x ARR.

Scale 261

Scale AI Scaling Enterprise 261

Incredo

JANUARY 21, 2020

Conversational marketing has conquered the SaaS industry long ago. What is conversational marketing and how does it work? Let’s start with a conversational marketing definition and see what lies under it. “ Conversational marketing is the new way businesses connect with people on their website.

Marketing 313

Marketing SaaS Social Media Customer Support 313

Tom Tunguz

DECEMBER 28, 2021

Here are my predictions for 2022: Web3 consumer products go fully mainstream with more than 35% of Americans, about 100m people, engaging with them by 2023. GPT-3 and BERT infuse software massively reducing repetitive work and unlocking huge productivity gains. Not this one; I enjoy writing too much to automate it). Or a tweet.

Scale 266

Scale Blockchain Banking Machine Learning 266

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. While there are several top WhatsApp marketing API providers , Interakt happens to be one of the best. Only focused on WhatsApp marketing and no other channel.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Subscription Flow

MARCH 20, 2024

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace. Imagine a situation where a printing company, a marketing agency, and a graphic designer who works independently work together on a project.

Payment Services 87

Payment Services Payments Payment Solutions Payment Methods 87

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 92

Data Finance Enterprise Interviewing 92

User Pilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. TL;DR End-user behavior monitoring involves observing how users engage with a product.

User Experience 93

User Experience Engagement Trends Churn 93

User Pilot

AUGUST 10, 2023

In a dynamic and fast-evolving world, understanding where you can leverage automation is important: behavioral marketing automation is quickly becoming a valuable skill for product marketing professionals. Without further ado, let’s dive into the world of behavior-based marketing automation!

Product Marketing 79

Product Marketing Marketing Churn Customer Lifetime Value 79

Neil Patel

SEPTEMBER 3, 2021

As our marketing capabilities evolve, so do the tools we use to measure our successes and how we achieve that success. In this blog, we unpack the six biggest MarTech trends looming over the marketing industry and how you can use them to your advantage. These include: Email Marketing. What Is MarTech?

Trends 131

Trends Scale Social Media Strategy 131

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. This data forms the foundation of effective dynamic pricing strategies.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. What is HubSpot’s product analytics software?

Management 84

Management Software Social Media Trends 84

How To Buy Saas

APRIL 15, 2024

Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. Another example might be a marketing tool that generates personalized email messages for each customer, much like a trusted advisor’s gentle prod.

AI 52

AI Artificial Intelligence Strategy Technical Review 52

Blulogix

JANUARY 8, 2024

Automated Billing: With BluIQ, you can automate billing processes, reducing manual effort and minimizing the risk of errors. Error Reduction: By automating calculations and invoice generation, BluIQ reduces the chances of billing errors. Adaptability: BluIQ adapts to changing market conditions and business requirements.

Payments 52

Payments Payment Features Payment Services Subscription 52

Subscription Flow

MARCH 12, 2024

In this blog we will not be talking about stuff that you already knew, and will instead be focusing on telling you stuff that you did not know about Paystack. In section one of the blog, we will be focusing on understanding how does Paystack work in Nigeria? The advantages of this partnership go beyond increased productivity.

Merchant Services 85

Merchant Services Payment Services Payment Methods Payment Features 85

Totango

NOVEMBER 27, 2023

The global market research company conducted its first Forrester Wave™ evaluation of top customer success platforms. CSMs can then embrace their strategic role as a consultant, devoting more time to coaching customers on how to achieve their business outcomes by maximizing product value.

Trends 92

Trends Customer Success Machine Learning Artificial Intelligence 92

User Pilot

AUGUST 6, 2023

How do you calculate marketing automation ROI? More importantly, how can marketing teams maximize it? On top of that, our article: Defines what marketing automation is. Identifies the areas of marketing that you can automate. Introduces tools that you can use to automate your marketing processes.

Marketing 80

Marketing SaaS Social Media Onboarding 80

Blulogix

MARCH 20, 2024

High renewal rates signal strong product-market fit and customer loyalty, while dips can indicate underlying issues with service delivery, customer engagement, or market alignment. Simplifying the Renewal Process: Streamlined Operations: Leverage automation tools to manage renewal notifications, contract updates, and invoicing.

Payment Features 52

Payment Features B2B Subscription Customer Lifetime Value 52

Totango

AUGUST 16, 2022

Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business. First, we’ll define what customer retention automation is. Encouraging more significant product usage. Reminding customers of renewal deadlines.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

Blulogix

JANUARY 10, 2024

Maximizing Efficiency: Billing Process Automation By BluLogix Team Efficiency is the key to success in the competitive world of subscription-based businesses. In this blog post, we’ll explore how BluIQ’s billing process automation capabilities can help you maximize efficiency and stay ahead of the curve.

Payment Services 52

Payment Services Payment Features Payments Payment Solutions 52

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Invest in Quality and Innovation: Continuously improve and innovate your product or service based on customer feedback and market trends.

Retention 52

Retention Engagement Strategy AI Search 52

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 83

ChatGPT Management Underperforming Technical Team Technical Review 83

User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? Three steps to automate your customer intelligence analytics. Seven ways to act on intelligence data to improve your product experience. There are three steps to automate your customer intelligence analytics. Let’s get started.

SaaS Payments 87

SaaS Payments Payment Methods Payment Solutions Payment Services 87

Subscription Flow

DECEMBER 20, 2023

This is where a great CRM can be of help as it can be your secret weapon for automating tasks, comprehending process bottlenecks, uncovering customer insights, and pinpointing areas for growth. Before moving into the heart of the blog, it is important to first clarify the bare bones description of what a SaaS B2B CRM is.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

User Pilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. HubSpot simplifies marketing campaigns with automation and effective lead nurturing.

Scale 82

Scale Marketing Onboarding User Experience 82

Neil Patel

DECEMBER 16, 2021

Targeted Google and Facebook Ads have their place, but there are plenty of free ways to market online. If you’re a small business owner trying to compete in the big leagues , this blog is for you. I’m going to share a list of all the free tools and strategies that can help you compete with major conglomerates through content marketing.

Social Media 145

Social Media Strategy Marketing Business 145

How To Buy Saas

MARCH 14, 2024

So in this blog, I will guide you through some of the top WhatsApp API providers in 2024, why you should you them, and how to find the best fit for your business. With API, you can reach a global customer base to promote your products and services, build trustworthy relationships, and boost your sales and conversions. Get SendBM Here!

Payments 52

Payments Payment Solutions Payment Methods Business 52

Subscription Flow

MARCH 1, 2024

Keeping all of this in mind, in this blog we will first be talking about what is ClickFunnels, how exactly does it work, what are some of the best payment gateway for ClickFunnels, and lastly how does it integrate with SubscriptionFlow and how does the integration work. Fourthly, set up automations and integrations to optimize your workflow.

Payment Services 81

Payment Services Payments Payment Methods Merchant Services 81

User Pilot

OCTOBER 21, 2022

Automated feedback collection. Automated customer service relationships. Marketing automation. The 3 types of CRM systems: Collaborative CRM: Aligns business activities and facilitates collaboration between marketing, customer support, and sales teams. Salesforce: Analytical CRM software used for sales automation.

Social Media 84

Social Media Management Scale Communication 84

Totango

APRIL 7, 2021

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. This article explores Totango’s workflow integrations including Segment and Zapier, but these are just a few of the ways you can automate and streamline your workflows with Totango.

Social Media 118

Social Media Technology Customer Success Trends 118

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Credit: Nethority Apart from the social media boom, if there’s anything in the 21st century that has catalysed our transition to the internet, it is blogging. Bearing that in mind, many websites have a blog section to engage users and solve their queries. Content marketing is one of the major traffic drivers to your website.

Social Media 40

Social Media Growth Hacking Entertainment Trends 40

Blulogix

FEBRUARY 22, 2024

As these sectors continue to evolve, the importance of end-to-end integration, automated order activation and provisioning, and efficient data mediation and rating becomes increasingly apparent. This blog post delves into why these elements are indispensable for digital service providers aiming to thrive in today’s market.

SaaS 52

SaaS B2B Operational efficiency. Pricing 52

User Pilot

JULY 31, 2023

Zendesk stands out as a top customer service platform for enterprise companies, providing omnichannel communication and customizable automation features. LiveAgent excels as an Intercom competitor for live chat automation , offering customizable live chat and call center features.

Social Media 76

Social Media SaaS Marketplace as a Service Communication 76

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. New SaaS apps, tools, and products are constantly being released, which makes it harder for a SaaS business to stand out.

Software Review 89

Software Review Outsourcing Services SaaS Sales Hiring 89

User Pilot

MARCH 7, 2023

Do you want to get product growth insights but are unsure whether to use Amplitude analytics or not? However, with several alternative analytics options available, it is important to assess if it is truly worth the investment. In this article, we’ll discuss the features and limitations of Amplitude analytics.

Retention 84

Retention Data Analysis Scale Data 84

Totango

OCTOBER 7, 2021

Here’s how to get customer feedback effectively using six simple strategies which combine manual methods with the power of automation. Use a Product Analytics Map for Your Product. In the SaaS industry, one of the best ways to get customer feedback is to see what customers are actually doing with your software product.

Software Review 102

Software Review Technical Review Interviewing Benchmarks 102

User Pilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! What are closed-loop analytics? The key is to share data between the teams anyway.

Data 84

Data SaaS Sales Funnel Acquisition 84