Payrix

MARCH 13, 2024

No matter your industry, keeping up with the latest technology and payments trends is essential for any software company looking to stay competitive and keep their customers satisfied. What are the top drivers of customer satisfaction today and conversely, where are they feeling the most pain?

Merchant Services 100

Merchant Services Payments Embedded Payments Payment Solutions 100

Subscription Flow

MAY 16, 2024

A few important reasons why businesses flocked to CardPointe was because it simplified the payment process for their end consumer, it seamlessly integrated with other systems like accounting software, and offered solid security to the businesses to protect their end consumer’s payment details. 2. Rise plan: $149 a month for 10 users.

Payment Features 103

Payment Features Merchant Services Payment Solutions Payment Services 103

Totango

NOVEMBER 15, 2023

Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. The best of customer success At Totango, we know just how important it is for customers to receive not only a high-quality product but one that has been thoroughly vetted by their peers.

Customer Success 113

Customer Success Software Review Technical Review Enterprise 113

SaaStr

MAY 8, 2024

As a SaaS veteran who built and sold a software company for nine figures, invested in startups since 2013, 10x-ing his fund, and continues to build a powerhouse community of SaaStr fans, he offers some hot takes on the communities’ burning questions. The bar was always supposed to be insanely high for software.

Metrics 229

Metrics Scale Sales Hiring SaaS 229

User Pilot

APRIL 10, 2024

As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. Create different formats of resources.

Software Review 103

Software Review AI Search SaaS Technical Review 103

User Pilot

MARCH 15, 2023

How does tracking user activity in web applications help your product grow ? Plus, we go over the top three web activity tracking tools that make tracking easy. TLDR; User activity tracking is the process of monitoring in-app user behavior. Complete a funnel analysis to track in-app user behavior.

Onboarding 98

Onboarding User Experience Engagement Software 98

FastSpring

MAY 14, 2024

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Refunds: Amount refunded to customers. Did you recently install new software or update your settings? Is a Customer Affected?

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

User Pilot

MAY 27, 2024

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. In other words, it lets you recognize and address each customer’s unique needs, making them feel valued and appreciated. Find the right tool to make customer loyalty segmentation easier.

Customer Lifetime Value 94

Customer Lifetime Value Retention Engagement User Experience 94

Blulogix

APRIL 9, 2024

Unlike physical inventory, digital products and services don’t occupy physical space, yet they require meticulous tracking, billing, and reconciliation to ensure business efficiency and customer satisfaction. This ensures real-time tracking of digital assets and their utilization.

Scale 52

Scale Subscription Payment Features B2B 52

Totango

OCTOBER 18, 2023

G2, the software industry’s largest and most trusted marketplace, unveiled its 2023 fall report, and Totango earned a staggering 49 badges, including 31 category leader badges. Totango accelerates revenue retention and customer growth Last month at Totango Live! , customer health). “Our customer health). It’s that time!

Business 102

Business Software Review Technical Review Retention 102

User Pilot

NOVEMBER 21, 2023

From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot. TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns.

Management 105

Management Software Social Media Trends 105

Blulogix

MARCH 19, 2024

Unlike physical inventory, digital inventory—comprising software licenses, cloud services, digital content, and more—presents unique challenges in tracking, billing, and ensuring compliance. This blog post will review the complexity of managing digital inventory in subscription models and shares best practices for effective oversight.

B2B 52

B2B Subscription Payment Features Management 52

Stax

APRIL 18, 2024

shoppers as customers become more comfortable with the technology.” Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. Convenience to your customers is another benefit.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Subscription Flow

FEBRUARY 20, 2024

If you are on the lookout for automated billing software for small businesses, this is the blog for you to read. In today’s world, having automated billing software is of immense importance because most SaaS companies are growing at an impossibly fast rate due to the various technological booms that are taking place around the world.

Payment Solutions 86

Payment Solutions Payment Features Payment Services SaaS Payments 86

How To Buy Saas

MAY 10, 2024

To get your website to rank high on search engines, you must focus on Search Engine Optimization (SEO) strategies, and there are several SEO tools and software in the market to the rescue. Semrush is one of the leading SEO toolkit software with a plethora of powerful functions and features. Website ranking checker and tracking tools.

AI Search 59

AI Search Scale Engineering Pricing 59

Subscription Flow

JANUARY 4, 2024

You must understand everything that there is to know about the prospects and customers of your business. After having decided in this blog that having good customer relationship management (CRM) software can help you keep all of those balls in the air, from here on we will delve into the meat of the blog.

Payment Solutions 52

Payment Solutions Payment Methods Payment Features SaaS Payments 52

Totango

NOVEMBER 16, 2023

Every customer interaction matters in today’s digital age. These touchpoints serve as critical indicators of overall customer health, enabling leaders to proactively detect risk, prevent churn, and identify opportunities for expansion and revenue growth. billion active users worldwide.

Customer Success 108

Customer Success Operational efficiency. Communication Churn 108

User Pilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. Use feature tagging to track feature usage.

Data 98

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 98

User Pilot

APRIL 16, 2024

But how do you track and analyze end-user behavior? In this blog, we’ll discuss the steps to help you get started and outline a few tools that’ll come in handy. It tracks in-app user activity to identify trends in user behavior and devise ways to improve the overall experience. It can even help maximize feature adoption.

User Experience 105

User Experience Engagement Trends Churn 105

Subscription Flow

DECEMBER 20, 2023

This is where a great CRM can be of help as it can be your secret weapon for automating tasks, comprehending process bottlenecks, uncovering customer insights, and pinpointing areas for growth. In short, these days, it is not just about keeping track of customer interactions. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Totango

NOVEMBER 8, 2023

Enterprise businesses can now use their critical product usage data from Pendo and Mixpanel in their Totango experience to design optimal customer journeys, improving product adoption and customer retention. Mixpanel is an event analytics platform that allows anyone to get answers from their customer and revenue data in seconds.

Data 92

Data Finance Enterprise Interviewing 92

Subscription Flow

JANUARY 5, 2024

This blog is written expressly for small to medium sized businesses that cannot possibly take all metrics into account and so must engage in a brutal strategy of having to pick and choose. Product metrics track how people interact with your product and how that affects your business.

B2B 52

B2B Metrics SaaS Benchmarks 52

Subscription Flow

FEBRUARY 2, 2024

This blog is centered around Asana integrations with SubscriptionFlow and in general the best Asana integrations. Asana, however, is a cloud-based software for project management that helps with teamwork and work organization. A lot of B2B companies use it to track progress, communicate with clients, and optimize workflows.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

Stax

JANUARY 24, 2024

There’s been a lot of discussion in recent months about the apparent phase-out of QuickBooks Desktop software. Will I still be able to use my existing QuickBooks Desktop software? QuickBooks Desktop is something of a linchpin in the accounting software world, with the first version of the program launching in 1998.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

Subscription Flow

FEBRUARY 12, 2024

This is the blog to read if you are a business owner trying to manage your transactions more effectively. In today’s blog, to help you streamline your financial processes, we will be going over Square integration with QuickBooks which can easily integrate to help you simplify accounting duties and streamline business operations.

Payment Services 52

Payment Services Payments Payment Features Merchant Services 52

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 76

Payment Solutions Payments Payment Services SaaS Payments 76

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. With its multi-channel support and advanced features, it is quite popular as a WhatsApp marketing software. Check Sendwo Here!

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

Totango

SEPTEMBER 22, 2023

we’re accelerating the motion to customer success-led growth by introducing two new partnerships and nine technology integrations into the Totango software and ecosystem. And, that growth comes from consistently and quickly delivering customer value. Announced during our flagship event, Totango Live!

Enterprise 114

Enterprise Revenue Scale Innovation 114

User Pilot

NOVEMBER 12, 2023

Customer intent helps product teams understand customer needs and build solutions that delight users. In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. You’ll also learn: What customer intent means, along with the three major types.

Scale 105

Scale Underperforming Technical Team Churn Trends 105

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. Average salary: $95,566/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Blulogix

JANUARY 5, 2024

Subscription Billing Definition: Subscription billing is a business model in which customers pay a recurring fee at regular intervals, typically monthly or annually, in exchange for access to a product or service. It’s the engine that drives revenue predictability and customer relationships. Subscription Billing 1.

Subscription 52

Subscription Payment Features Payment Services Payments 52

User Pilot

JULY 18, 2023

It takes a fair bit of effort and time to keep up with the constant innovation in the product management software space. Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products!

Software Review 98

Software Review Software Management Azure 98

Subscription Flow

JANUARY 11, 2024

There are many lessons to be learnt from its success and its specific offering of features in the world of SaaS, all of which we will be going over in this blog. Basically, you can understand Xero as being an accounting software that operates on the cloud.

Payments 52

Payments SaaS Payments Payment Features Payment Services 52

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 78

SaaS Payments Payment Services Payments Payment Solutions 78