User Pilot

JUNE 19, 2023

Start with a clear goal and define your success metrics, visualize the flow, conduct detailed analysis, use what you’ve learned to prioritize improvements , and continually test and iterate as you go. Recently, “user flows” have become an increasingly popular concept in the SaaS world. Book a demo to see it in action.

Onboarding 98

Onboarding User Experience Churn Engagement 98

User Pilot

JANUARY 26, 2023

Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better. It also requires continuous product discovery, user testing , and building diverse teams to name just a few. The only way to check that is by testing the product with real users.

Sales Recruiting 98

Sales Recruiting Interviewing Development Social Media 98

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. User interview prep sheet.

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

Frontegg

FEBRUARY 25, 2021

Although there are a lot of concepts here that are being pushed by Marketing Departments which might strongly affect the structure and workflows of the Sales organization, people are often missing a very important part of the story: The “Product” in Product Led Growth is a vital player in this game. The UX is critical.

Sales Hiring 98

Sales Hiring Machine Learning Artificial Intelligence Technical Support 98

User Pilot

JANUARY 31, 2023

a personal message on a welcome page ) and using engaging UX patterns like checklists, guides, and gamification. You can run A/B tests , diving into more detailed metrics on user behavior when you need to. A proven UX pattern for engagement. Gamification Gamification is a concept taking the SaaS world by storm.

Onboarding 98

Onboarding Underperforming Technical Team Software Review Technical Review 98

Frontegg

FEBRUARY 25, 2021

Although there are a lot of concepts here that are being pushed by Marketing Departments which might strongly affect the structure and workflows of the Sales organization, people are often missing a very important part of the story: The “Product” in Product Led Growth is a vital player in this game. The UX is critical.

Sales Hiring 71

Sales Hiring Machine Learning Artificial Intelligence Technical Support 71

User Pilot

APRIL 6, 2023

And it’s not only the extra time needed for writing code but also testing and quality assurance. Carefully select the participants and have a clear purpose when you’re scheduling your interviews, like testing the usability of a prototype. Beta test invitation. User interview template.

Underperforming Technical Team 105

Underperforming Technical Team Management Interviewing Scale 105

User Pilot

MAY 12, 2021

While UX professionals say that user experience is vital to business success, most of them aren’t making the most of UX analysis. Companies simply aren’t getting to the heart of their products’ UX, leaving user journeys littered with friction. Test Usability. Reducing user friction means rethinking your UX design.

User Experience 52

User Experience Scale Churn Retention 52

User Pilot

JANUARY 30, 2023

Limited usage of the product as a test. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. of the market) are excited about trying products and testing new technology. Limited usage of the product as a test. Evaluation. Activation. Evaluation.

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

User Pilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. Pre-launch activities precede the actual launch date, often including product ideation , proof of concepts, and testing. This testing will help you discover defects/strengths in your idea and build on them.

ChatGPT 98

ChatGPT Social Media AI Market Research 98

User Pilot

APRIL 10, 2021

Customer segmentation is a classic marketing concept for good reason. It’s an essential concept for SaaS businesses because you can customize primary, secondary, or tertiary onboarding to a segment’s unique needs. As we’ve written numerous times before on this blog, traditional product tours suck. Source: me.me. Conclusion.

Social Media 98

Social Media Onboarding compliance Enterprise 98

User Pilot

FEBRUARY 5, 2021

This can mean testing different onboarding experiences to e.g. improve activation, test different variants of product launch experiences to boost new feature adoption, or try to push upsells to users at the right time by triggering offers based on in-app events. The work doesn’t end there. Source: Userpilot.

Management 105

Management Sales Hiring Onboarding User Experience 105

User Pilot

MAY 16, 2022

So what’s the connection between the two concepts? Testing, learning, and iterating are key to this process. You can use A/B testing to understand how different in-app experiences help users reach milestones faster. So you should always set an objective before you launch any A/B testing. Conclusion.

Onboarding 98

Onboarding Customer Success Scale Strategy 98

User Pilot

OCTOBER 2, 2019

This would be like going to the showroom, choosing a car, and then taking it for a test drive. Clearly, when it comes to buying a car, taking it for a test drive would definitely be more likely to seal the deal. It then explains the concept of Cards, and how they form the Lists. with the product. They learn by doing.

Onboarding 99

Onboarding Engagement Startup SaaS 99

OpenView Labs

FEBRUARY 5, 2021

Use mobile-specific UI/UX patterns to highlight key information and reduce scrolling. Optimize all of your pre-signup pages, including the home page, PPC landing pages, blog posts, pricing page, and even help articles. Make sure the live chat widget isn’t blocking CTAs. Use AMP for suitable pages to reduce loading time.

Mobile 52

Mobile B2B Scale SaaS 52

Kellblog

DECEMBER 27, 2021

If nothing else, and since this is something of BI-focused blog, Covid has taught us a lot about How Charts Lie. And sometimes it’s hard to tell what’s foundational to the new concept and what’s trying to hitchhike a ride on the back of it. Many of the concepts behind PLG aren’t new.

Blockchain 142

Blockchain Technical Review Venture Capital Sales Hiring 142

User Pilot

APRIL 6, 2023

Pullfish for building longer surveys with AI, obtaining real-time feedback on your product concept and purchasing survey responses. It provides many useful features including question branching, A/B testing , AI sentiment analysis, and more—as well as templates for different types of surveys like exit surveys , confirmation page surveys, etc.

Software Review 96

Software Review SaaS Mobile Onboarding 96

User Pilot

OCTOBER 26, 2021

A subjective concept that changes over time. Features I would recommend looking for include: A/B testing: Try out two product hypotheses and use data to prove which works better. This includes an A/B testing feature , so you'll be able to run product experiments to your heart's content. Sign up today!

Social Media 98

Social Media User Experience Onboarding Customer Lifetime Value 98

BetterCloud

FEBRUARY 28, 2020

In this blog post, we’ll recap the report highlights. Apparently, this is a new concept to many IT pros. Reiterating the need to replace human multitasking with SaaSOps automation, the Gartner report states, “Manual testing and verification of application releases will not scale to cope with the pace of change.”.

Scale 64

Scale SaaS Government User Experience 64

Sylvia Ng

FEBRUARY 17, 2016

Relevant experience in working for (or with) a fast-growth consumer start-up from conception through commercial launch. Background in UX. Analytical mind applying scientific rigour through A/B Testing and Build/Measure/Learn cycles. You love implementing new flows and setup A/B tests. Solid Growth Framework knowledge.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

User Pilot

APRIL 6, 2023

Pullfish for building longer surveys with AI, obtaining real-time feedback on your product concept and purchasing survey responses. It provides many useful features including question branching, A/B testing , AI sentiment analysis, and more—as well as templates for different types of surveys like exit surveys , confirmation page surveys, etc.

Software Review 52

Software Review SaaS Mobile Onboarding 52

User Pilot

MARCH 18, 2021

The marketing and sales warriors in the trenches creating blog posts, running email campaigns, and closing deals. Customer Retention Strategy #3 – Having Self-Explanatory UX and Great UI. The same goes for a user who enters a product with poor UX and a complicated UI. TL;DR- 13 Customer Retention Strategies.

Retention 52

Retention Strategy Underperforming Technical Team Technical Review 52

User Pilot

JULY 31, 2023

From making small UX design changes like adding progress bars to your forms to implementing a data-driven personalization strategy, there are many things you can do to enhance the experience better. TL;DR Improving your UX helps to exceed user expectations, increase user satisfaction, and drive retention and loyalty.

User Experience 98

User Experience SaaS Onboarding Engagement 98

User Pilot

AUGUST 10, 2023

It normally consists of the product manager, UX designer , developer, and sometimes researchers, data scientists , or analysts. Before you start product or feature development, validate the ideas using techniques like fake door testing. This is essential to identify product concepts that stand a chance in the market.

Interviewing 98

Interviewing User Experience Development Market Research 98

SaaStr

SEPTEMBER 12, 2019

It’s this concept I’ve kind of been describing where your community or your network drives the growth of your product. ” So it’s not just me standing here telling you this, it’s not our content blog, it’s a bunch of really important companies that have done really great things recently.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

GetUplift

SEPTEMBER 27, 2021

Markin Blog, 2020 ). Markin Blog, 2020 ). . Markin Blog, 2020 )). There’s one very simple concept we need to internalize though before we dive into understanding strategies for customer retention. Members of this community also read my blog posts, watch my Youtube videos, and engage with the content I share with them.

Retention 89

Retention Strategy Sales Social Media 89

User Pilot

MAY 25, 2023

To learn more about this, read this article as it explores: The concept of nonresponse bias Why it’s bad for your product Its most common causes Proven ways to reduce nonresponse bias Let’s get right to it. The survey UX matters as well. Let’s look at a few tested strategies that may help.

Technical Review 98

Technical Review Mobile Data Analysis Data 98

Incredo

NOVEMBER 13, 2019

To make sure your product stays relevant in your market, you need to stay on top of your game. Here are some tested SaaS marketing tactics that will help you display positive results: Discover: 7 Things You Need to Have Before Becoming Incredo’s Customer 1. It starts with the idea of marketing a concept.

Marketing 125

Marketing SaaS Traceability Branding 125

User Pilot

JULY 28, 2023

An email MVP is a very similar concept, but you can segment user groups at a more granular level. A low-fidelity prototype or sketch can help you start to test functionality. 1 – Landing page MVP for testing your product’s unique value proposition What is it? 2 – Email MVP test What is it?

Marketplace as a Service 96

Marketplace as a Service Social Media Development Machine Learning 96

User Pilot

FEBRUARY 17, 2023

Prototypes , including fake door tests , are effective product discovery tools for idea validation. It’s essential to validate ideas at this stage through prototyping and testing and ensure that they really address the customer pain points before we invest in their development.

Development 98

Development Interviewing Scale Product Marketing 98

GetUplift

DECEMBER 12, 2021

No testing was done to see if the best practice actually works. It covers the entire funnel from your ad copy to your emails, blog articles and any other element that forms part of your funnel. You can’t do effective A/B testing on a website with less than 300 conversions per month. Following best practices is easy.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

User Pilot

AUGUST 15, 2023

Beta testing can help you identify issues ahead of a wider go-live – and you can then plan a launch date, time, and budget. That might be through blogs, social media campaigns, other forms of digital marketing, social media posts, or even influencer marketing. Next up, is the launch itself.

Market Research 97

Market Research Underperforming Technical Team SaaS Scale 97

User Pilot

JUNE 26, 2023

For testing your products and the experiences you create, UserTesting and Optimizely are good options to consider. Product experience is a type of UX. Run experiments and measure performance against hypotheses with A/B testing. A/B testing in Userpilot. A/B testing. Comprehensive usability testing.

Scale 98

Scale Pricing Onboarding Mobile 98

User Pilot

JANUARY 15, 2021

This post will help you wrap your head around the main concepts in product analytics, and how to implement them to grow your product! Then come up with explanatory hypotheses and test. This blog from Semetic has a nice illustration of this point: Source: mixpanel.com. Product Analytics KPIs 101c: Hypothesize and Test.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

Intercom, Inc.

SEPTEMBER 22, 2022

No face time with customers, no interviews throughout the product roadmap – just a couple of weeks of user testing before launch. Now, there are these three blog posts,” and it was just kind of a jumbled mess. The concepts behind this actually started out in the 1930s. Focus on those.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

User Pilot

JANUARY 30, 2023

A 2-minute video can walk you through a concept that would have required reading several articles. Just stay consistent, and be bold to test new ideas. The post 8 Customer Activation Examples to Ensure User Growth in SaaS appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

SaaS 98

SaaS Social Media Onboarding Education 98

SaaStr

APRIL 16, 2023

Maybe there’s a UX researcher and there’s a marketing person who is bringing them news from the outside world, but day to day, they are only talking to each other, so Slacks works perfectly for them. At least it’s not an alien concept. Actually, we have started a very small number of tests of paid advertising.

Scale 343

Scale Sales Hiring PayPal Development Team Review 343