SaaStr

APRIL 9, 2024

What Makes Up GDP Growth From a macro perspective, different variables affect GDP growth in general: It’s three things. Population growth Productivity growth Debt growth We know that we won’t see population growth until the medium-to-long term. That leaves one variable we can leverage — productivity growth.

AI 215

AI Outsourcing Services Outsourced Development Government 215

SaaStr

JANUARY 11, 2023

A good example of how driving deal sizes up (see the next point) and strong NRR lets you drive NRR up well about new logo growth. #2. Incredibly capital efficient growth — Docebo got to $144m+ ARR burning just $14m. Not enterprise-high NRR, but about what I’d expect from their ACV and category.

Scale 328

Scale Pricing Scaling Enterprise 328

SaaStr

FEBRUARY 24, 2024

And the biggest category said things were … about the same. Some are benefitting from AI, Cloud growth, and more. For some, sales is easier these days, at least a bit. But for just about the exact same number of folks, it’s harder. That’s where things are today. Some aren’t seeing any downturn at all. It’s just so mixed.

Sales 223

Sales Cloud AI B2B 223

SaaStr

DECEMBER 11, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Salesforce: “Things Are Too Unpredictable to Provide a Forecast”. Where Venture Capital Really is Right Now, With Accel, Iconiq Growth, and Salesforce Ventures at G2 Reach. Decent but profitable growth. It really varies.

Scale 176

Scale Venture Capital Sales Forecasting 176

SaaStr

JUNE 21, 2022

Almost every category of SaaS exploded during the lockdown, but three saw just crazy boosts: Zoom went from $1B to $3.5B Shopify accelerated to 110% growth at $3B ARR! DocuSign’s billings growth accelerated to 61% at %1.5B But, while all 3 are epic companies, in unique categories, it didn’t last. It couldn’t last.

SaaS 285

SaaS Cloud B2B Enterprise 285

SaaStr

JANUARY 12, 2024

We still want to drive retention and growth and make money. Even if you were sticky, people were cutting licenses and asking for a discount in the age of efficient growth. People weren’t adding as many seats or pre-buying at higher tiers for predicted growth. Free growth is there but not nearly as high.

Sales Hiring 239

Sales Hiring Customer Success Scale AI 239

SaaStr

MAY 8, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Average SaaS Leader Grows 54% … At $1 Billion in ARR. SaaStr 550: How to Reinvent a Category that’s Already Been Won with Mark Ghermezian, Co-Founder @ Braze, and Founder and General Partner @ m]x[v capital.

Scale 221

Scale Engineering Payment Features Sales 221

SaaStr

OCTOBER 23, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: CB Insights: Yes, Venture is Down. SaaStr 599: Growth vs. Efficiency: How to Weatherproof Your SaaS Startup for Tougher Times with Point Nine Founder and Partner Christoph Janz. ? ?. SaaS Multiples Are Down 75% From a Year Ago.

CTO 176

CTO Scale Business Model Retention 176

SaaStr

DECEMBER 18, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Coupa, Marketo, And the Great Coming Rebound in SaaS. SaaStr 615: Where Venture Capital Really is Right Now, With Accel, Iconiq Growth, and Salesforce Ventures at G2 Reach.   . Just This Week.

Scale 139

Scale Venture Capital SMB Forecasting 139

SaaStr

FEBRUARY 9, 2024

In this latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Zapier, Giancarlo Lionetti (GC), to chat about Product-Led Growth (PLG) and Go-To-Market (GTM). In a product-led growth strategy, the product serves as the focal point of your company’s marketing and strategies.

Scale 251

Scale Sales Hiring Sales Marketing 251

Totango

JANUARY 3, 2024

We’re proud to have dedicated 13 years to cultivating best practices and expertise in the customer success software category. Growth-minded business leaders and practitioners across the community have been recognizing our work. Growth-minded business leaders and practitioners across the community have been recognizing our work.

Software Review 111

Software Review Scale Customer Success Innovation 111

SaaStr

MAY 1, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: It’s Basically a Quiet Series A, Series B, C and D Crunch Now. SaaStr 550: How to Reinvent a Category that’s Already Been Won with Mark Ghermezian, Co-Founder @ Braze, and Founder and General Partner @ m]x[v capital.

Sales Hiring 197

Sales Hiring Leadership Innovation Retention 197

SaaStr

JUNE 9, 2022

When people think of marketing, they often think of revenue growth or sales alignment. Investors are always on the hunt for growth and market potential, so when you’re preparing for fundraising, really take the time to: Examine your company’s category. However, marketing can also play a role in fundraising.

Marketing 179

Marketing Social Media Forecasting Branding 179

SaaStr

MARCH 27, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Why I’d Rather Be Acquired by Vista Than a Big Tech Company. SaaStr 538: Product-Led Growth: Panacea or Boondoggle? How to Reinvent a Category that’s Already Been Won with Braze Co-Founder Mark Ghermezian. If You Do It Right.

VP of Engineering 195

VP of Engineering Scale CTO Engineering 195

Buffer Resources

AUGUST 7, 2023

years into my time at Buffer, I realized I was about to hit 100 articles written for the Buffer blog. But it helps drive traffic to the blog and gives me something to schedule when I’m out of new ideas. However, that wouldn’t have given me the needed growth, so I had to learn or be left behind.

Social Media 52

Social Media Systems Review Technical Review Software Review 52

SaaStr

NOVEMBER 8, 2023

Won big in a category that’s complicated (data). And Zoominfo radically decelerated to 9% growth at $1.3 From 59% growth to 9% in just 18 months. ZoomInfo is a true category leader, and if you’re in their space and struggling and not seeing a turn-around yet … at least know you are in great company.

Scale 201

Scale Cloud Scaling Subscription 201

SaaStr

NOVEMBER 4, 2022

I think we can learn the most from the #1 leaders in each category. Let’s start with Datadog: Crazy Growth Still — 61% at $1.8B That’s both great growth in absolute terms … but some slowdown in percentage from headwinds. Datadog blows out the quarter: – 61% growth at $1.8B More on that here.

AWS 259

AWS Azure Cloud Scale 259

SaaStr

NOVEMBER 15, 2022

And here’s what it’s seeing: On average, its 50+ SaaS companies at $200m+ ARR are seeing growth ranging from 20%-25% a year, versus 25% last year. It’s harder than it was, and some categories are seeing more headwinds than others. It does less in SMB. That’s some slowdown for sure, but not a downturn.

Cybersecurity 296

Cybersecurity SMB Interviewing Enterprise 296

SaaStr

JANUARY 24, 2024

Founded back in 2010, it had steady growth to $100m ARR, IPO’d quietly in 2019, then has grown 30%+ annually every year since. Consistent Growth of 30%+ from $100m to $360m in ARR Not that many grow as consistently as SproutSocial. Without that, it would not have been able to maintain 30%+ growth every year. #4.

Social Media 210

Social Media SMB Enterprise Scaling 210

Tom Tunguz

DECEMBER 17, 2022

Machine learning models predict code, synthesize images, author blog posts reducing composition time by a factor of 2 or 3. Most categories slow down meaningfully, including Defi. today, on the relatively strong growth rates of most public software. Data companies continue to achieve astronomical growth.

Software Review 261

Software Review Technical Review Machine Learning Artificial Intelligence 261

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. Driving up ARPU at scale key to growth with SMBs. Lightspeed has driven its ARPU up from $348 per location from $290 last year. Larger customers growing, smaller customers aren’t. We’ve also seen this with Asana and Zoom, in different categories.

Payment Solutions 229

Payment Solutions Point of Sale Payments SaaS Payments 229

SaaStr

JANUARY 4, 2024

2021 was nuts, with crazy growth and crazy multiples. In 2022, revenue growth held up for many leaders, but share prices and multiples cratered. Many in impacted categories saw growth fall to 0%. And even as growth slowed, the best were rewarded with huge jumps in their share prices. So 2023 was a weird year.

Startup 177

Startup SaaS AI Pricing 177

SaaStr

FEBRUARY 8, 2023

While the overall category of Virtual Events software is in a funk, Cvent did OK. #2. Two Related Products Are Key to Growth. Frankly, none of the software in this category is that great. And even today, 24 years later, are putting up solid growth numbers and lots of free cash flow at $650,000,000 in ARR.

Marketplace as a Service 272

Marketplace as a Service Software Review Cloud B2B 272

SaaStr

JULY 9, 2023

At least until somewhere between $10m and $30m ARR, depending on the category, competition, and timing. You’re always almost out of money, or at the edge of slowing growth, or just can’t find that critical VP you need, or build that feature in time. So startups are just soooo hard, at least until you hit scale. Maybe more than ever.

Startup 198

Startup Scaling Investment Management 198

SaaStr

FEBRUARY 21, 2024

They don’t have the bandwidth to support five sub-partners in their category. Look at the most important categories that surround your category. Sydney recommends looking at the balance of net new vs. growth revenue. It’s unprecedented growth in a crowded category, directly and indirectly.

AWS 199

AWS Scale Sales Hiring Marketing 199

SaaStr

NOVEMBER 29, 2023

Revenues have now crossed $500m in ARR, but growth is modest at 18% year-over-year and gross margins are inherently lower in the category at only 52%. And really the source of all its growth. #3. Fastly is an example of what happens when you have decent NRR and modest account expansion but zero new logo growth.

Cloud 225

Cloud Enterprise Revenue Engineering 225

Intercom, Inc.

SEPTEMBER 22, 2020

Brian says: Intercom’s SVP of Marketing Shane Murphy-Reuter recently caught up with Brian to talk about the importance of conversational relationships and how they can drive exponential business growth. Driving connection and growth with conversational relationships. Driving connection and growth with conversational relationships.

Venture Capital 211

Venture Capital Advertising Communication Branding 211

SaaStr

OCTOBER 26, 2021

Intriguing Session Slides: Last but not least: Marketing SaaStr Session #5: “The How and Why of Category Creation and Leadership with BlackLine’s CMO”. Intriguing Session Slide: If you want to study even more content from SaaStr Annual 2021, here are additional category-focused round-ups: Product Led Growth Sessions at SaaStr 2021.

Scale 337

Scale Marketing SMB Leadership 337

SaaStr

JUNE 7, 2023

In an eye-opening workshop, WorkRamp CEO Ted Blosser shares how to overcome setbacks, trust your customers, and defy traditional wisdom to carve out a path to growth. Great Startups Create Their Own Categories.” It’s undoubtedly true that creating a new category can propel a company to success. Sign up for free.

Scale 191

Scale Scaling SMB Marketing 191

SaaStr

JANUARY 9, 2023

ClickUp has grown and found its voice in an industry of category players, with a staggering six million users within five years. Chief Creative Officer Melissa Rosenthal and Chief Growth Officer Gaurav Agarwal share the secret to ClickUp’s rapid growth through big bets and bold marketing tactics. . The state of B2B SaaS.

Social Media 195

Social Media B2C Marketing B2B 195

SaaStr

FEBRUARY 3, 2023

Now, founders need to focus on proving their success through growth and responsible capital management. Historically, SaaS investors tended to look for the undisputed top dog competitor in every category, and would pour huge amounts of money into those companies. Are customers spending enough money to support high growth?

Venture Capital 184

Venture Capital Sales Hiring Social Media Healthcare 184

Totango

NOVEMBER 15, 2023

Totango’s customer success software drives cross-functional enterprise teams toward enhanced productivity, retention, and growth. Based on customer feedback, Totango is thrilled to accelerate customer success-led growth by recently introducing new partnerships and integrations. What our customers are saying With a trScore of 8.1

Customer Success 112

Customer Success Software Review Technical Review Enterprise 112

SaaStr

JULY 28, 2023

So Capchase surveyed 900 SaaS businesses between $1m and $15m ARR, and their data showed what I’ve seen as well: it’s tougher out there,and media growth is down. And the median at $1m ARR was “just” 60% annual growth. If you are truly disrupting a large category, you’ll grow quickly.

Venture Capital 186

Venture Capital Startup SaaS Data 186

SaaStr

FEBRUARY 11, 2022

Really, it’s a next-generation Cloud player in eDiscovery, one of the oldest and largest categories in legal tech (a $15B category already). Disco is one of a new generation of players, including Everlaw, Logikcull, and others, reinventing this category in the age of AI, Cloud, Slack, and more. And the first to IPO.

Technical Review 246

Technical Review Software Review Scale Cloud 246

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. In the meantime, check out our webinar with ESG and HigherLogic for a sneak peek of the survey results as well as our growth and maturity recommendations based on the findings. G2 Momentum Leader in Customer Success category for the 7 th consecutive quarter in a row since the grid’s debut.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

JUNE 17, 2022

That seed rounds peaked in March and have been falling even since, and activity is now half of what it was then: It’s just one data point, but it ties to the generate observation that seed rounds took a little longer to slow down than growth rounds did … but slow down they have.

Pricing 335

Pricing Investment Data Marketing 335

SaaStr

AUGUST 22, 2021

While valuations are at an all-time high — so are growth rates. Fintech is the biggest driver, pulling away from all other categories. Valuations are at an all-time high — but you have to bring the growth. But Sales & Marketing / CX is #2. But the next generation? That’s less clear.

Cloud 308

Cloud Scale SaaS Acquisition 308