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My App Stack: Udi Ledergor, Chief Evangelist at Gong

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s your core stack of apps today? What’s the number one top new app you’ve added the past year? This week we have Udi Ledergor, Chief Evangelist at Gong!

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My App Stack: Samyutha Reddy, Head of Enterprise Marketing at Jasper.ai

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. What’s your core stack of apps today? What’s the number one top new app you’ve added the past year? Pocus is an app I love that others might not know about.

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

User Pilot

Knowledge base creation is critical to enhancing self-service support. As your business grows, you can expect the number of support tickets to increase and the stress levels of your customer service team to go up. The five steps to knowledge base creation include: Identify areas where users need help.

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How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

User Pilot

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Here are some great help center design examples to inspire your own creation: Slack’s Resource Center excels in simplicity, organization, and user-friendliness , with a robust search function for efficient information access.

AI Search 105
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How to Reinvent a Category that’s Already Been Won with Braze Co-Founder Mark Ghermezian (Pod 550 + Video)

SaaStr

Category creation involves dreaming up a new suite of products that can sell via traditional channels or methods. It’s a process that demands more than a game-changing product, as it takes having the right talent on your team and a consistent vision that drives all aspects of your business. Building blocks for category reinvention.

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How to Use AI to Improve The Customer Experience in SaaS

User Pilot

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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The Best AI Writing Assistant of 2023 (Top 19 Compared)

User Pilot

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Known for its budget-friendly pricing , Rytr enables the creation of high-quality content such as blog posts, emails, and social media captions.