SaaStr

MAY 23, 2024

So Emergence Capital put together a great report here on B2B startups, “Beyond Benchmarks 2024” , with a ton of great data across 664 software startups. More on that here: But top quartile is still a great benchmark to compare and learn from your peers: From $1m-$5m ARR, top quartile startups are growing 100% still.

Startup 341

Startup Benchmarks B2B Pricing 341

Buffer Resources

OCTOBER 2, 2024

Here’s a list of the seven best competitor analysis tools to help you get detailed data on your rivals, analyze trends they use, and get a wholesome picture of competitor performance — benchmarked against yours. Price : Plans start at €16.58/month. Pricing starts at $4.50/month. Price : Plans start at $19.90/competitor/month.

Social Media 116

Social Media AI Search Benchmarks Software Review 116

Tom Tunguz

MARCH 27, 2023

And yes, enterprise focused companies with usage based pricing models have borne the greatest overall increase of 44%. These benchmarks suggest startups should plan on materially longer sales cycles into 2023.

Startup 350

Startup SMB Headcount Sales 350

SaaStr

APRIL 19, 2020

Well, the “good news” for seed investing is you should have a much lower entry price than a Series A-B-C investor. I.e., the earlier you invest, the lower the price. But … the benefits of that lower price is balanced against taking more risk (seed is earlier), and often and importantly, by much lower ownership. What do I mean?

Investment 341

Investment Benchmarks Pricing 341

Tom Tunguz

MARCH 18, 2019

In terms of price point, PagerDuty is right around the $10,000 revenue per customer per year. Looking at gross margin, which is the revenue minus the cost of goods sold (typically hosting costs and customers success), PagerDuty tops the list of 85%.

Metrics 222

Metrics Benchmarks Software Review Engineering 222

Clouded Judgement

JUNE 19, 2024

Through these interactions, I’ve built up mental benchmarks for metrics on which I place extra emphasis. I’ve looked at thousands of private companies, and over time have come up with benchmarks for best-in-class, good, and subpar net revenue retention. net retention and CAC payback).

Cloud 318

Cloud GCP(Google Cloud Platform) Software Azure 318

Baremetrics

JULY 7, 2021

For every decision-maker in a SaaS company, understanding SaaS financial benchmarks makes a proper interpretation your internal performance metrics possible. All the data your startup needs 1 What are SaaS financial Benchmarks? 2 Why use SaaS Financial Benchmarks? 2 Why use SaaS Financial Benchmarks? Table of Contents.

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

Tom Tunguz

OCTOBER 11, 2023

But more important, the sales pitch must also change (in addition to the pricing/packaging). The number of seats sold to achieve that isn’t the right benchmark of value. The first is the clear demand from customers seeking security & compliance features. Most businesses transitioning will feel this component of the evolution.

Benchmarks 309

Benchmarks compliance Engineering Pricing 309

FastSpring

APRIL 26, 2022

In part one, we cover benchmarks and common churn formulas. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part I: SaaS Churn Benchmarks. When we set churn benchmarks for SaaS companies, there’s so much to consider.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Baremetrics

AUGUST 20, 2021

We built the Baremetrics Benchmarks feature to answer these questions. We collected data from 800+ small and medium sized subscription companies using Baremetrics, anonymized it, and aggregated it to provide benchmark data for key metrics and subscription pricing. Where does the benchmark data come from?

Benchmarks 97

Benchmarks Subscription Payment Features Churn 97

SaaStr

AUGUST 21, 2023

The price? To some extent, it’s just a natural output of how enterprises price. They are focused on pricing per units that scale organically in the enterprise — seats, workflows, etc. They are focused on pricing per units that scale organically in the enterprise — seats, workflows, etc. 5x more for the SMB vendor! $50k

SMB 246

SMB Enterprise Scale Pricing 246

Buffer Resources

AUGUST 14, 2024

The most important things to consider when weighing Buffer vs. Hootsuite are the following: Buffer vs Hootsuite feature overview Plans and pricing Social media planning and scheduling Social media analytics Social media engagement Teamwork and collaboration Let’s take a closer look at the two tools.

Social Media 112

Social Media Management AI Pricing 112

Tom Tunguz

AUGUST 26, 2019

DataDog is playing across price points. This average and the data points above about the number of $100k and $1M accounts suggests DataDog serves customers across the spectrum. NewRelic started with smaller accounts. AppDynamics started with enterprise accounts and they met in the mid-market.

Metrics 189

Metrics Benchmarks Scale User Experience 189

Tom Tunguz

FEBRUARY 6, 2019

These businesses sell at every price point and sell to every operational buyer. Share benchmarks to calibrate your startup’s free trials. This is true across every price point. The data suggests it’s worth testing payment requirement for mid-market and SMB price points. Target 4%+ Unassisted Conversion.

Payment Services 279

Payment Services SaaS Payments SMB Benchmarks 279

User Pilot

JUNE 11, 2024

That said, let’s explore the most critical product marketing metrics to track, along with the latest benchmarks in 2024: Check out the 2024 Benchmark Report. Let’s explore the most important metrics (you can check their benchmarks here ): User activation rate : Measures how effectively onboarding converts new users into active users.

Benchmarks 102

Benchmarks Product Marketing Metrics Marketing 102

Clouded Judgement

APRIL 4, 2024

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. We price our subscription editions primarily based on edition tier and data volume. Our platform can be purchased in three subscription editions.

Benchmarks 120

Benchmarks Data Cybersecurity Cloud 120

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

MARCH 27, 2025

While Appcues was one of the very first tools to emerge in the scene and a benchmark of innovation for a while, there are some areas that it hasnt quite kept up with. Enterprise: Custom pricing based on your specific needs. The Enterprise plan is a quote-based pricing model for large organizations. Well, thats the question.

Mobile 66

Mobile Pricing Technical Review Software Review 66

Casey Accidental

JUNE 9, 2020

A product that expands revenue per user over time can have lower retention than ones that have a fixed price. BONUS: Why are Casey’s benchmarks for consumer transactional businesses lower than others? For example, a customer may be more likely to retain for a product they marginally like if it costs $30 vs. $300,000.

Retention 145

Retention Benchmarks Payments Payment Methods 145

SaaStr

DECEMBER 2, 2021

. #16 SaaStr 209: The 3 Components To Successful SaaS Pricing, Lessons From Seeing Zendesk Scale From 12 to 2,000 and How To Ensure Successful Cross-Functional Communication with Amanda Kleha, Chief Customer Officer @ Figma. #15

Scale 310

Scale Benchmarks Enterprise Leadership 310

Tom Tunguz

OCTOBER 28, 2017

Normally, accounting changes are not that interesting, but ASC 606 will change several of the key attributes and benchmarks SaaS startups use. Second, sales efficiency can no longer be calculated using the P&L, or the benchmark will change, since the quarterly S&M expense has changed. I am not an accountant.

Revenue 230

Revenue Benchmarks SaaS Finance 230

ChurnZero

JUNE 24, 2022

In our webinar, 2022 SaaS retention benchmarks , SaaS Capital Manager Director Rob Belcher shares the results from their 11th annual B2B SaaS benchmarking survey. You can download the full report for net retention and gross retention benchmarks as well as retention metrics in relation to ACV, growth, size, and more.

Benchmarks 98

Benchmarks Retention Software Review Technical Review 98

SaaStr

MARCH 24, 2021

In his highly informative session, Tomasz Tunguz, the Managing Director at Redpoint Ventures, shares the essential benchmarks you need to track your company’s valuation and where to look to make improvements. When it comes to determining your company’s valuation, a thorough understanding of your numbers is critical. 5 Cash Flow Margin.

Metrics 274

Metrics Banking Benchmarks Investment 274

Tom Tunguz

JULY 21, 2024

Unlike classical software, where the application either meets the criteria (price, integration into other software, particular features) or doesn’t, agentic systems operate on a performance continuum. Benchmarks may not be enough; buyers may want to see how the system performs in their own context over time.

Sales 212

Sales Artificial Intelligence Machine Learning Benchmarks 212

FastSpring

OCTOBER 25, 2023

That’s why FastSpring’s global payments features provide a localized checkout experience that can automatically convert pricing to your customer’s local currency and language, then enable customers to purchase with dozens of the most popular payment method options. Set up a demo or check out our platform yourself.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

Baremetrics

AUGUST 8, 2021

For most, the easiest ways to increase customer acquisition rates are to offer a freemium model or price your product on the lower end of the spectrum. However, to keep your business afloat, you’ll need to effect a SaaS price increase. Ensures You Attract the Right Customers When Should You Increase Your Pricing?

Pricing 111

Pricing SaaS Scale Customer Lifetime Value 111

SaaStr

MAY 25, 2023

So ChartMogul pulled together some nice data and statistics across its 2,100 SaaS customers and users for its 2023 Benchmarks report here. My favorite hart is this one, that tracks how Top Quartile SaaS companies have grown the past few years: What it shows it what we all sort of know, but puts specifics on. appeared first on SaaStr.

SaaS 246

SaaS Benchmarks Startup Pricing 246

SaaStr

SEPTEMBER 20, 2023

Discover Bessemer Venture Partners’s annual State of the Cloud report, going through trends, benchmarks, and metrics that underpin the Cloud economy. So they came up with a North Star benchmark, used it as a hurdle rate by channel, and any channels that hit that benchmark would justify a continued investment.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. You may also hear it referred to as multi-currency pricing or localized pricing. The answer is likely no because there’s no such thing as a universal price, even for an identical house.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

SaaStr

FEBRUARY 9, 2022

If you can get your late-stage round done from family offices and newer funds that you like, and the price is fair and there’s no control being given up, do it. Getting Sequoia or Benchmark to lead your Series B or C is just as valuable for your brand as leading an earlier round. Just do it. And get back to work. Maybe even more.

Branding 283

Branding Benchmarks Cloud Investment 283

Unbounce

JUNE 23, 2020

The problem is the software that makes them possible is usually priced for huge companies with deep pockets. And so you hope that companies price their software in a way that both makes it accessible and reflects the actual value you’re getting back. Our New Conversion-Based Pricing Plans Support Your Growth. ” Nope.

Pricing 120

Pricing Scale Artificial Intelligence Machine Learning 120

Clouded Judgement

AUGUST 2, 2023

The post was a qualitative review of the IPO process, as well as a quantitative review benchmarking the key pieces of an IPO. The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. ” The biggest changes here are a pricing range included in the S-1.

Cloud 49

Cloud Marketing Banking Pricing 49

SaaStr

JUNE 13, 2019

The first goal is to share with you benchmarks. We believe benchmarks are really useful to help you build your business, because they provide good goalposts for financial planning and for goal setting. Our second topic, benchmarks around retention. And really, that comes back to your price point. Logo retention.

Scale 252

Scale Sales Hiring SMB Payment Services 252

Baremetrics

JANUARY 10, 2022

Optional product pricing is a pricing strategy whereby the core component of a product is sold for a basic price, and a menu of complementary services are offered for a separate fee. Optional product pricing often employs the concept of a loss leader. What is optional product pricing? Table of Contents.

Pricing 98

Pricing Airlines Systems Review Outsourced Development 98

SaaStr

MARCH 17, 2020

Bandwidth’s nationwide network is built to support scale, provide deeper insights to help prevent user dissatisfaction, and by removing the middleman, SaaS companies enjoy direct-to-carrier pricing. The company also unveiled ProfitWell Benchmarks to see how your company stacks up against similar firms. SaaSOptics .

Sales Hiring 225

Sales Hiring Scale Payment Features Marketplace as a Service 225

User Pilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? In this piece, we’ll explore different pricing models and go over some brands that implemented these in real life. Hopefully, by the end of the article, you’ll have ideas on how to design a pricing strategy that contributes to product growth.

Pricing 104

Pricing Strategy SaaS Scale 104

ChurnZero

JUNE 2, 2021

SaaS Capital joined us for a webinar to share the results from their 10th annual B2B SaaS benchmarking survey. Now we’re seeing numerous companies price 8 to 12, so it’s definitely jumped up a little bit. Price earnings doesn’t work. How does your company stack up to its peers in this regard?

Benchmarks 98

Benchmarks B2B SMB SaaS 98