OPEXEngine

JUNE 14, 2022

BOSTON, June 13, 2022 – OPEXEngine, the world’s leading SaaS benchmarking platform, today launches its new R&D benchmarks solution. The benchmarks help technology executives invest in R&D with more confidence by comparing their own costs and performance with similar organizations.

Technical Review 45

Technical Review Benchmarks Outsourcing Services Technology 45

Sales Hacker

NOVEMBER 7, 2018

A 2018 ABM Benchmark Report found only 25% of companies were using it. Intent data is a relatively new term our industry has adopted to encompass signals and data about prospective buyers or businesses actively researching products or services. Some vendors begin by adding a web cookie to the prospect’s browser.

Outsourcing Services 81

Outsourcing Services Data Technical Review Outsourced Development 81

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. The other thing is just.

Scale 62

Scale VP of Engineering Outsourcing Services Enterprise 62

OPEXEngine

JULY 27, 2021

It is an exclusive meeting limited to Finance executives benchmarking with us and governed by Chatham House Rules. The SaaS Finance MeetUPs help provide context for our benchmarking community to the OPEXEngine benchmarks and content that we develop. Be bold (relates to ambition ).

Finance 52

Finance Outsourcing Services Scaling SaaS 52

Intercom, Inc.

MARCH 4, 2021

Dee: Those core strengths around education, or coaching, or mentoring, I imagine you utilize those in your work now as an advocate for women of color in professional services. So if you don’t know it, you’re liable to make a mistake or put yourself in a situation where you don’t have to do that, you can outsource.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

Sales Enablement, SaaS and Growth

JUNE 5, 2017

This challenge is particularly acute among software as a service (SaaS) businesses that are proudly “ product-first companies ”, and while this means they have a great product and first-rate engineering team, it often results in marketing efforts that are more akin to “ moneyball” marketing. What is a brand?

Branding 114

Branding Outsourcing Services Investment SaaS 114

OPEXEngine

JANUARY 17, 2020

Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Competitive service offerings and new technologies are driving down costs to maintain SaaS infrastructures. A third-party cloud provider hosts the software and provides processing power, storage, and band-width, along with tools and monitoring services.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

User Pilot

FEBRUARY 22, 2024

Improve customer communication by training your customer service team. Use in-app messages to improve customer communication Anticipating needs ahead of time is the only way to offer proactive customer service. Instead of outsourcing the entire writing process to AI, you can simply use this technology to make your writing better.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

OPEXEngine

AUGUST 23, 2022

Our August SaaS conversation focused on high performance in R&D, with OPEXEngine CEO and Founder Lauren Kelley hosting Bain Expert Partner Rob Levy for an energizing discussion on this critical topic. R&D Spend as a % of Revenue Benchmarks. Top R&D KPIs Every SaaS Company Should Track & Benchmark.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Panintelligence

FEBRUARY 7, 2024

Fintech SaaS success is won or lost based on the quality of the experience you deliver to customers, partners, and employees. User-friendly delivery of clear and concise answers is the benchmark, and self-serve is fast becoming the ‘norm’. SaaS vendors then get the best of both worlds. But there's a problem.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

OpenView Labs

APRIL 10, 2019

That’s why according to the Content Marketing Institute’s 2019 Industry Benchmarks, Budgets, and Trends report , 74% of B2B marketers have begun creating long-form content. Some B2B businesses opt to outsource their content writing tasks to a freelance content writer. Source: Content Marketing Institute. The reason?

B2B 96

B2B Outsourcing Services Social Media Outsourced Development 96

Andreessen Horowitz

APRIL 29, 2024

Or if you’ve raised a warehouse, you can now fund and originate loans that will be repaid by a financing partner. Examples can include things like minimum FICO scores for consumer loans or minimum time-in-business or debt-service coverage ratios (DSCR) for small businesses. What happens now?

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

Scytale

AUGUST 29, 2023

Most businesses rely on third-party vendors for their business processes, whether it’s through partnerships or outsourcing. It’s important for organizations to assess the security compliance of these vendors before engaging in any business transactions. Why Are These Questions Necessary?

Outsourcing Services 52

Outsourcing Services Development Team Review Technical Review compliance 52

Hacking Revenue

FEBRUARY 26, 2016

This sentence has been repeated by many experienced business people, especially since the introduction of SaaS and other cloud based online services. As the difference between products and services is getting smaller and smaller, and there are even publicly traded companies that their entire business is cloning successful businesses.

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

ChurnZero

OCTOBER 22, 2020

In fact, Gartner’s Hype Cycle report , which helps applications leaders assess the maturity and business impact of technologies, gives Customer Success software a maturity level of “early mainstream,” which possesses attributes of being a “proven technology” with “vendors, technology, and adoption rapidly evolving.”.

Software Review 59

Software Review Technical Review Outsourcing Services Customer Success 59

Audacix

DECEMBER 13, 2018

Or worse still, you have to resort to using your customers as an outsourced testing team. If this seems like normal service for you, consider this: the former sucks the productivity out of your broader business and the latter results in frustrated customers who feel abused. Why would you bother?

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Software Delivery 40

OPEXEngine

DECEMBER 12, 2019

In the OPEXEngine benchmarking ten years ago, private SaaS companies earned 9.5% In 2018, the OPEXEngine benchmarking showed private SaaS companies only increasing revenues from non-US customers to 11% of revenue, and public SaaS companies increasing to 26%. The more competition in the market helps develop the market.

Outsourcing Services 40

Outsourcing Services SaaS Outsourced Development Benchmarks 40

SaaStr

AUGUST 29, 2019

Where it makes sense to invest your precious resources when to outsource, and how to save yourself money without cutting corners. We have our full blown BD team, we work with strategics, we work with smaller companies, we work with workers, integration partners, OSI. Want to see more content like this? Join us at SaaStr Europa 2020.

Sales Hiring 115

Sales Hiring Scale Outsourcing Services Scaling 115

ProfitWell

NOVEMBER 15, 2019

With Metrics, you’ll be given the ability to benchmark against thousands of similar companies. This will serve as a benchmark when gauging Retain’s performance. Its product and services aim to provide tools for social media marketing, content management, web analytics, and search engine optimization. Other tools we love.

Retention 56

Retention Payment Methods Pricing SaaS Payments 56

Ramp Ventures

JANUARY 2, 2017

CMI’s 2016 Benchmarks, Budgets, and Trends Survey found that 88% of B2B companies are using content marketing. How to Choose the Right SEO Vendor. What you want is to teach your customers how to get the best out of your product or service. Outsourcing. You just need to find the service that best fits your needs.

Content Marketing 40

Content Marketing Outsourcing Services Marketing Social Media 40

Audacix

JUNE 9, 2023

Cloud Security Platform Management (CSPM) Microsoft defines a CSPM tool as one that "identifies and remediates risk by automating visibility, uninterrupted monitoring, threat detection, and remediation workflows to search for misconfigurations across diverse cloud environments/infrastructure, including: Infrastructure as a Service (IaaS)."

Software Review 66

Software Review Software DevOps as a Service AWS 66

SmartKarrot

JUNE 24, 2022

Develop and publish content on best practices, case studies, and benchmarks. Drive strong renewal rates for Managed Services and Licensing. Advocate and help individual customers and partners to optimize the usage of the products, driving expansion MRR and renewals. Maximize customer satisfaction and advocacy.

Outsourcing Services 3

Outsourcing Services Customer Success Outsourced Development Benchmarks 3

ProfitWell

SEPTEMBER 30, 2019

Industry benchmarks and competitor analyses are always handy when assessing your price points, but the real key to ideal pricing for your product rests with the data you collect from your customers. Outsourcing: Putting the burden of selling onto a third party. It’s likely that your business will use several of them.

Revenue 40

Revenue Pricing Outsourcing Services Merchant Services 40

SaaStr

JULY 4, 2024

Jason Lemkin cautions against over-emphasizing the overlap between media, community, and venture, and suggests that seeing one exceptional company per month is a good benchmark for deal flow. The conference was a success and led to the creation of SaaStr, a company that provides resources and services to SaaS companies.

Outsourcing Services 283

Outsourcing Services Venture Capital Investment Scale 283

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. I don’t want to be $10 in services for every $1 in software.”

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

SaaStr

MARCH 1, 2019

Teddie Wardi’s, Principal at Insight Venture Partners, session at SaaStr Europa talked all things M&A. Teddie Wardi | Principal at Insight Venture Partners. I’m with Insight Venture Partners. You can think about this as like an outsourced corped up team. Grab your tickets! ??. Transcript. Hi everyone.

Outsourcing Services 111

Outsourcing Services Sales Hiring CTO Hire Technical Review 111

Mucker Capital

MAY 28, 2020

This post originally appeared in TechCrunch back in 2015, written by our co-founder and managing partner Erik Rannala. Compass.co, a benchmarking and research service, analyzed 3,200 internet startups and found that 74 percent “fail due to premature scaling.”

Outsourcing Services 52

Outsourcing Services Sales Hiring Startup Scale 52