Andreessen Horowitz

OCTOBER 16, 2023

Selling into financial institutions (FIs) has long been the end goal for many software-oriented fintech businesses. However, a fear of long sales cycles, heavy compliance requirements, and opaque organizational structures preclude many early stage founders from pursuing this go-to-market channel.

Scale 112

Scale Software Sales Generative AI 112

SaaStr

JUNE 13, 2019

We invest from the very earliest stages to the latest stages of software and consumer companies and we’re based in California. The first goal is to share with you benchmarks. We believe benchmarks are really useful to help you build your business, because they provide good goalposts for financial planning and for goal setting.

Scale 249

Scale Sales Hiring SMB Payment Services 249

SaaStr

MARCH 28, 2025

Regulatory compliance can be a moat, not just overhead Spending five years securing money transmitter licenses across 50 states created a significant barrier to entry that competitors can’t easily replicate. The compliance risk is significant,” Ren says. SMB customers.

SMB 130

SMB Payments Payment Services SaaS Payments 130

Scytale

OCTOBER 17, 2023

Have you ever felt overwhelmed by the compliance requirements of running a startup? As a startup founder trying to build your new organization from the ground up there’s a ton to do – And one of the commitments is keeping security compliance regulations and industry standards, and all that red tape! You’re not alone.

compliance 59

compliance Systems Review Development Team Review Startup 59

User Pilot

AUGUST 18, 2024

Trying to optimize these deliverables without using click tracker software is a gamble—you end up guessing what works and what doesn’t. TL;DR Click tracking software records and visualizes user interactions, such as clicks, scrolls, or screen taps on a website, app, or email. Try Userpilot. Get a demo. Heatmapping tools.

Software Review 101

Software Review Software Scale User Experience 101

BetterCloud

APRIL 30, 2025

Effective solutions include deploying stringent access controls, implementing data loss prevention tools, leveraging file governance technology , and investing in comprehensive employee training to enhance compliance and reduce vulnerabilities. Industry benchmarks play a crucial role in these negotiations.

Trends 52

Trends SaaS AI Government 52

Audacix

AUGUST 22, 2022

SOC 2 certification is a way for SaaS businesses like yours to implement and prove their successful implementation of a security program that protects your customer's data, your intellectual property and your reputation as a responsible independent software vendor (ISV). Table Of Contents What is SOC 2 certification?

Software Review 75

Software Review Development Team Review Systems Review Software 75

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Design the transition plan that’s right for your company. Set up a demo or try it out for yourself.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

JANUARY 31, 2023

payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Table of Contents What areas of the payment lifecycle will you be able to manage and what other software will you need for a complete payment solution? More on this later.)

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

BetterCloud

SEPTEMBER 26, 2024

Every IT professional knows the feeling: the looming deadline of the fiscal year, and the inevitable question of software renewal. Just like a well-worn car that needs a tune-up, your software systems need regular updates to keep chugging along. What is software license renewal? What is software license renewal?

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

User Pilot

AUGUST 23, 2024

You will also learn the main challenges involved in the onboarding process in banking, best practices and explore the best onboarding software tools for the job. Regulatory compliance changes Challenge number one is evolving regulatory requirements. These are just a few of the questions we answer in the article.

Banking 105

Banking Onboarding compliance Scale 105

Stax

JUNE 20, 2024

An ISV partner is a software vendor that partners with an ISV and provides additional services or technology. In this article, we’ll explore key aspects software service providers must consider when navigating an ISV partner ecosystem. Enter ISVs, which play a crucial role in enhancing and extending the capabilities of SaaS solutions.

SaaS Payments 88

SaaS Payments Payment Services Payments Stax 88

User Pilot

FEBRUARY 12, 2025

Occasional-use products (tax software, real estate apps) dont need to prioritize stickiness. Understanding how long users take to complete key actions helps identify friction points and set benchmarks. MAU/QAU: Works for monthly-user products, like billing or compliance software. Lness (L20/30, etc.):

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

BetterCloud

SEPTEMBER 20, 2024

You can’t make the right software purchase decisions , meet license compliance requirements, and keep an up-to-date software inventory without knowing how employees use different software solutions in your company. All that is only possible when you capture and analyze software usage tracking data.

Software 52

Software compliance Operational efficiency. Benchmarks 52

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. Moreover, effective onboarding helps companies meet compliance requirements, like Anti-Money Laundering (AML) checks. What are they?

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

Sales Hacker

JANUARY 5, 2024

Upcoming Digital Live Event: The software space is becoming increasingly crowded. More for your eyeballs: David Sacks published a great piece about the dark side of sales , outlining sales incentive problems and elements of the sales compliance regime. You could have one person sign up and get value out of it.

Scale 121

Scale Sales Social Media AI 121

Audacix

JUNE 9, 2023

Table Of Contents As a software engineering leader, you know application security is no longer an activity that you can palm off to someone else. With the increasing number of sensitive data security breaches, it's essential to have the right automated application security tools in place to protect your software.

Software Review 66

Software Review Software DevOps as a Service AWS 66

User Pilot

JANUARY 11, 2024

Once you’ve got all the data you need, you’ll also need to perform KYC (know your customer) verification to achieve regulatory compliance. These checks help prevent the illegal use of global financial services, ensuring compliance with global best practices. Mercury highlights the importance of KYC before proceeding.

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Andreessen Horowitz

APRIL 29, 2024

We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. In some cases, companies will keep loans on their books for 2 to 7 days to season the loan and become the lender of record, for regulatory compliance.

Payment Services 93

Payment Services Payment Solutions Outsourcing Services Development Team Review 93

Neil Patel

MAY 4, 2021

DaaS functions similarly to software as a service (SaaS) , which removes the need for managing and downloading software locally. Here are a few ways you can use this data to improve your marketing tactics : Benchmarking Reports. Workday is one data as a service provider offering exceptional benchmarking tools.

Marketplace as a Service 78

Marketplace as a Service Data Technical Review Marketing 78

Neil Patel

JANUARY 26, 2021

To make this more efficient, use software like Expensify, which does all the work , keeping your expenses organized and recorded so you can focus on the things that really matter for your small business. Speaking of letting software handle your paperwork, you can extend this to other areas of your business for stellar results.

Payment Methods 144

Payment Methods Payment Solutions Payment Services Strategy 144

ChurnZero

NOVEMBER 5, 2021

You purchased your Customer Success software with expectations of how it would perform and how your team would use it. However, if you want to ensure your Customer Success software keeps working for you, and not against you, it’s a worthwhile exercise to evaluate its performance. And work doesn’t always go according to plan.

Software Review 52

Software Review Customer Success Software Technical Review 52

BetterCloud

MARCH 21, 2024

SaaS management platforms need to provide IT professionals visibility into their tech stack, automate permissions and processes, and provide valuable insights into software spending to identify underutilized resources and cost-saving opportunities. 30% of software tools are idle or underutilized.

Software 52

Software Scale Benchmarks SaaS 52

ChurnZero

NOVEMBER 5, 2021

7-Point Audit Checklist for Customer Success Software. You purchased your Customer Success software with expectations of how it would perform and how your team would use it. But if you want to ensure your Customer Success software keeps working for you, and not against you, it’s a worthwhile exercise to evaluate its performance.

Software Review 52

Software Review Customer Success Software Technical Review 52

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. In a way, it’s old fashioned to think that it is software that we are delivering. So how does this even work with software as a service.

Outsourcing Services 149

Outsourcing Services Marketplace as a Service Outsourced Development Scale 149

OPEXEngine

MAY 14, 2020

The purpose of the spotlight series is to offer our members an opportunity to share new initiatives, insights, ideas, and benchmarking best practices with the SaaS and Software finance community. Our content business currently has three primary verticals: leadership and business, compliance, and technology.

Benchmarks 59

Benchmarks compliance Enterprise Finance 59

Audacix

DECEMBER 3, 2022

The same problems affect companies that rely on Software-as-a-Service (SaaS) applications. About 70% of cloud application users say software quality affects their purchasing decision. But 63% of their clients also claim that software data security is their primary concern when purchasing cloud services.

Cloud 52

Cloud Software SaaS Software Development 52

ProfitWell

FEBRUARY 26, 2020

What is retention software? Retention software is software that focuses on optimizing user retention and reducing churn. 3 Best Retention Software Tools. This will serve as a benchmark when gauging Retain’s performance. Zendesk holds the highest rank when it comes to help desk software. 15-minute setup.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

FastSpring

JUNE 6, 2024

FastSpring is an experienced merchant of record that provides an all-in-one payment platform for video games , SaaS , software, and other digital products businesses, including VAT and sales tax management, payment localization, and player payments support. Learn more about FastSpring for video games.

Payment Services 78

Payment Services Merchant Services Payments Payment Methods 78

User Pilot

SEPTEMBER 1, 2024

Usage-based pricing is one of the most popular SaaS pricing models among infrastructure software companies like Twilio. Per user pricing In this model, customers are charged based on the number of users who have access to the software. Canva effectively uses the per-user pricing model for its Pro and Enterprise plans.

Pricing 104

Pricing Strategy SaaS Scale 104

SaaStr

NOVEMBER 19, 2019

It had all been enterprise software, no SaaS. In fact, we were below benchmarks for SaaS companies. In enterprise software, it’s all about contracts, long term contracts. Even another company similar health care IT company that made software for clinical blood laboratories. I said, I got this. How hard can it be?

Scale 177

Scale SMB VP of Engineering Leadership 177

User Pilot

JULY 6, 2023

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. Hubspot feedback software. Although targeted to a larger segment, SurveyMonkey is not the best solution for every single role.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

Panintelligence

JUNE 20, 2024

One effective strategy is the integration of advanced analytics into their software products. White label analytics refers to the practice of integrating a third-party analytics solution into your own software product, rebranding it as your own. Data security and compliance Data security is a critical concern for any SaaS business.

SaaS 59

SaaS Business Technical Review Operational efficiency. 59

SaaSOptics

MAY 6, 2022

Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. Background checking software. Identify and investigate potential software solutions to fill in the holes in your current tech stack.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

AUGUST 31, 2023

Google Analytics integration with other tools You can easily connect your analytics software to the GA4 account using the partner connectors. Depending on the specific analytics software, you can pass event data from GA4 for viewing and analyzing in other tools. This way, you can pull data from other available sources.

Software Review 104

Software Review Technical Review Underperforming Technical Team Retention 104

Scytale

FEBRUARY 5, 2024

The ISO 27001 Bible Everything you need to know about compliance! They are published by NIST as Special Publication 800-53 Revision 5 and are mandatory for federal information systems, but are also widely adopted in the private sector as a benchmark for best practices in information security.

Cybersecurity 52

Cybersecurity Technical Review compliance Systems Review 52

BetterCloud

JUNE 27, 2024

Businesses are realizing the value of software that already exists in their techstack that offers multiple functionalities, eliminating the need for redundant tools with overlapping features. Think of it as a spring cleaning for your software subscriptions! It’s a sign of a maturing IT landscape, not a stagnant one.

Technical Review 52

Technical Review Cost optimization & reporting Systems Review Software Review 52