Tom Tunguz

APRIL 6, 2023

In the cloud, AWS, Azure, & GCP have created about as much market cap as all the top 100 B2B & B2C publics built on cloud (Netflix, ServiceNow, AirBnb, etc). There are 4 questions startups should ask themselves about building with generative AI. Layer : application, platform, or infrastructure?

Generative AI 228

Generative AI AI GCP(Google Cloud Platform) Startup 228

Sales Hacker

JUNE 3, 2021

B2B vs B2C CRMs — let’s break it down. Now, there are many companies out there that target both B2C and B2B, like Amazon, Yelp, or OpenTable. If you’re a company that serves both B2C and B2B, you might need both types of CRMs. Can you use the same CRM software for B2C and B2B purposes? Marketing vs. sales.

B2C 100

B2C B2B Business Payment Features 100

SaaStr

DECEMBER 13, 2021

Open Source products, the millions of customers, and the communities around them make the industry almost feel B2C. We’re currently in the age of the public cloud. Databricks started out in the Cloud; we never provided an on-prem offering, only a SaaS Cloud offering. Enter your email below for the latest SaaStr updates.

Enterprise 246

Enterprise AI SaaS AWS 246

SaaStr

AUGUST 4, 2021

From B2C to Billions: How Vimeo executed a B2B Pivot that Redefined Their Future with Vimeo’s CEO Anjali Sud. State of the Cloud 2021: The Age of Cloud Unicorns with Bessemer Venture Partners’ Byron Deeter, Mary D’Onofrio and Elliott Robinson. Jason Lemkin, Founder & CEO @ SaaStr.

Scale 201

Scale AWS B2C SaaS 201

Clouded Judgement

AUGUST 25, 2023

There’s a lot of info to digest, so in the sections below I’ll try and pull out the relevant financial information and benchmark it against current cloud businesses. The purpose of the detailed information is to help investors (both institutional and retail) make informed investment decisions.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

DeepStream

JULY 27, 2020

Since the days of yore, our mother-tongue has been primarily derived from two dialects – the B2B or the B2C business model. As marketers, we’ve been trained to speak “business to business” (B2B) or “business to consumer” (B2C). There are 3 flavours – B2B, B2C and H2H. Communication is like water. Ice or ice-cream?

B2C 84

B2C B2B Marketplace as a Service compliance 84

SaaStr

JANUARY 14, 2020

We all know and could name several successful B2C and B2B companies. That was when a new vision formed beyond the physical classroom to what would later become our cloud, where we can teach anyone anywhere the digital technology skills of the future. We saw the momentum increase, and we were nailing that B2C customer.

B2B 164

B2B B2C Scale New CTO 164

SaaStr

JUNE 21, 2021

Those of us who came from B2C have Free in our DNA is a core part of an acquisition and onboarding process. But fast forward to now, and the Cloud is exploding and SaaS leaders want to take advantage of that. Heck, when we launched Adobe Sign back in the day, we forgot a Paid edition and just launched 100% free!

SaaS 203

SaaS B2C Acquisition Cloud 203

SaaStr

APRIL 28, 2023

Roam is an all-in-one cloud headquarters that connects the entire distributing company under one roof: no more back-to-back-to-back Zoom calls and disjointed communication. Of course, this applies to B2B, not B2C. We shouldn’t be solving for whether someone works from home or not. And that’s where Roam comes in.

Scale 245

Scale Sales Hiring Sales Business 245

SaaStock

FEBRUARY 13, 2019

It is a cloud-based platform that offers the services of Asia’s top AI assistant for hotel staff – Gaia. Its solution builds on its previous B2C online retail infrastructure. It provides smart hardware self-development and cloud service. Ubiix introduces AI in cloud communication to help businesses in Asia connect better.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Subscription Flow

OCTOBER 22, 2024

SaaS businesses are increasingly cloud based, which means that their services can be accessed from all over the globe. However, since the SaaS businesses now are more cloud-based than geography-based, this definition of nexus is becoming outdated. If it is only delivered through cloud, then it might not be liable for tax.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

SaaStr

OCTOBER 22, 2019

And ideally, have a mix of B2C and B2B experience. We’re on a mission to be the world’s best, most inclusive community for Cloud founders and execs. So SaaStr Inc. is on a growth spurt and our tiny team needs some help. Because SaaStr Inc. You can have that impact. Be on a mission. And get to $100m. And be owners.

Sales Hiring 33

Sales Hiring Scale Social Media B2C 33

SaaS Metrics

JUNE 18, 2023

These apps are cloud-based and used in almost every sector in modern economies today. Read more The post B2B and B2C SaaS Marketing Techniques first appeared on SaaS Metrics. SaaS stands for ‘software as a service’; it allows its users to use, connect to, and benefit from apps and services through the internet.

B2C 52

B2C B2B Marketing SaaS 52

Intercom, Inc.

DECEMBER 12, 2018

For example, a business that sells their products or services to consumers (B2C) or to businesses (B2B) and use different channels and techniques to acquire customers, and will have varying technology needs as a result. This works as well for a B2B company like Intercom as it does for any B2C company. Aircall – cloud calling.

Technical Review 223

Technical Review Technology Scale Marketing 223

User Pilot

APRIL 30, 2024

Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources. Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

CloudGeometry

SEPTEMBER 7, 2021

DevOps changed software development – whether cloud-native, cloud-hosted or “Oops! I forgot to move to the Cloud” – in two healthy ways. It’s increasingly impossible to imagine a SaaS business without a firm commitment to DevOps thinking. Feature agility is sexy.

DevOps as a Service 130

DevOps as a Service Software Development AWS Cloud 130

Totango

FEBRUARY 15, 2019

Measuring product adoption by users is critical for SaaS and Cloud companies as this is the most telling indicator of the value customers are getting from products and services. In order to create this visibility, cloud and SaaS product teams need to instrument their applications (web, mobile, saas) to report on product usage.

Cloud 72

Cloud B2C SaaS Mobile 72

Blulogix

DECEMBER 23, 2024

It doesnt matter if its B2B or B2C. This model is particularly attractive for businesses operating in industries like cloud services, telecommunications, and SaaS, where usage can vary significantly from one customer to another.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

SaaS Metrics

JANUARY 22, 2023

This is made possible with the introduction of Salesforce Commerce Cloud, a new product for B2C (Business to customer) websites. Read more The post Ecommerce Businesses Need Salesforce Commerce Cloud for Successful Operations first appeared on SaaS Metrics.

Cloud 52

Cloud B2C Business Subscription 52

Frontegg

NOVEMBER 25, 2021

This popular identity management vendor has been providing a solid cloud-based SSO solution for years now. The company has a strong B2C client portfolio (Siemens, Gymshark, Toast, WeTransfer) thanks to its strong B2C auth solution with strong social SSO functionality. 1 – Okta. Why is Okta so popular? 3 – Frontegg.

B2C 98

B2C Scale Identity management Enterprise readiness 98

SaaStr

JUNE 26, 2024

MongoDB was down 23%, a great Cloud stock consistently growing in the 30s. An early thing Jason wrote on SaaStr is that B2B lags B2C by about two years. If B2C rebounded back in 2023, that means 2025 might be a little easier for a lot of folks in classic B2B. Monday is on its way to a billion in revenue, growing at 34%.

CTO Hire 144

CTO Hire AI Venture Capital Sales Hiring 144

Frontegg

AUGUST 12, 2021

This popular identity management vendor has been providing a solid cloud-based Single Sign-On solution for years now. The company has a strong B2C client portfolio (Siemens, Gymshark, Toast, WeTransfer) thanks to its strong B2C auth solution with strong social SSO functionality. 1 – Okta. Why is Okta so popular?

B2C 98

B2C Identity management B2B Systems Review 98

Intercom, Inc.

MARCH 28, 2022

Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. How does cloud-based video collaboration platform Frame.io Second, expectations are rising for consumer-grade experiences. Ahead of the trend: Frame.io. provide personalized support to two million customers?

Scale 228

Scale Engagement Technical Review Business 228

FastSpring

DECEMBER 18, 2020

According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. In some ways, the move from B2B sales happening offline to online mirrors other trends we see in the B2C market. Tech advances like SaaS and cloud-based ecommerce platforms make it easier to buy. ??

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Sales Hacker

MAY 6, 2021

From B2C consumer-focused tech to the next B2B enterprise cloud giants, B2B, and B2C technology companies are springing up left and right and sprinting toward multi-billion dollar valuations (whether on the private or public markets) faster than ever.

VP of Engineering 119

VP of Engineering Sales Hiring Sales Recruiting Sales 119

Audacix

DECEMBER 3, 2022

Ensuring data security in the cloud is the responsibility of all parties involved. Both cloud service providers and their clients should use the best SaaS security best practices to protect data. Cloud consumers are tasked with providing security for the endpoints they use to access SaaS applications.

Cloud 52

Cloud Software SaaS Software Development 52

User Pilot

JULY 7, 2024

Respond.io – best customer communications software for B2C companies. Respond.io – best customer communications software for B2C companies Respond.io Key features Call management : RingCentral enables you to receive phone calls using cloud technology. HubSpot – best customer relationship management software.

Communication 105

Communication Software Review Software Management 105

OpenView Labs

DECEMBER 15, 2020

In February 2020, the public cloud market surpassed a $1 trillion market cap, with a 45% growth rate, as reported in Bessemer Venture Partners’ 2020 State of Cloud report. This data revealed a clear picture of where cloud marketplaces are heading in 2021. Here’s what we learned. . What’s accelerating this marketplace movement?

Marketplace as a Service 52

Marketplace as a Service Cloud Scale VP of Engineering 52

Chart Mogul

FEBRUARY 27, 2020

We’re a managed cloud hosting provider for Ubiquiti UniFi and UNMS servers. Scaling SaaS Pricing For Both B2B and B2C Customers. Reilly Chase knew that raising prices would not sit well with all of his customers. But he also realized he had to focus on the best ones if his business was to continue developing.

Outsourcing Services 131

Outsourcing Services Revenue Outsourced Development Scale 131

Baremetrics

JULY 8, 2021

SaaS companies might segment customers according to MRR, whether they’re B2B or B2C, or in MetricFire's case, geographic location. They cover everything you need to know about cloud monitoring for SaaS businesses of all sizes. These improvements will continue to provide a robust Hosted Graphite service for any customer use case.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105

FastSpring

MARCH 3, 2023

Zuora Alternatives FastSpring Zoho Subscriptions Salesforce Revenue Cloud Stripe Chargify Oracle NetSuite FastSpring handles the entire payment lifecycle from subscription management to remitting end-of-year taxes for software companies. Highlights of Revenue Cloud include: Step-by-step process for helping sales reps build the right deal.

Payment Services 78

Payment Services Payment Methods Payments Merchant Services 78

Unbounce

APRIL 15, 2021

Or how your uncle’s cybersecurity software converts against your great aunt’s cloud accounting platform. Isn’t that B2C Marketing 101? In many cases, we’ve got wide enough sample sizes to sort them into subcategories too, so you can see how your brother’s pest control service measures up against your sister’s HVAC company. (Or

Benchmarks 145

Benchmarks Artificial Intelligence Machine Learning AI Search 145

Andreessen Horowitz

JUNE 3, 2024

Either through buying or building, you end up with platforms like Adobe or Salesforce Marketing Cloud that companies gravitate toward and capture the full stack of marketing tools. There is also likely to be a split between B2B- and B2C-focused platforms, given the different functions to optimize (i.e., sales leads vs. products sold).

AI Search 121

AI Search AI Outsourcing Services Payment Solutions 121

Sales Hacker

APRIL 1, 2021

While that can feel like a B2C trend, your B2B shoppers and targets are doing much the same thing. Keep an eye on the B2C trends that are driving many B2B market shifts. The US market during COVID-19 is one such market where global expansion, and the need for some local workforce or partners, is both a risk and opportunity.

Outsourcing Services 86

Outsourcing Services Payment Services SaaS Payments Transportation 86

Teamgate

DECEMBER 20, 2019

CRM strategy has also been observed to be commonly used between Business-to-Customers (B2C) and Business-to-Business (B2B) organizations to manage and track various kinds of communication through the internet, mobile software, chat, emails, social media platforms, telephone calls and series of corporate marketing materials. .

Mobile 95

Mobile Strategy Technical Review Artificial Intelligence 95

Sales Hacker

SEPTEMBER 21, 2021

Finally, we want to thank Aircall , a cloud-based voice platform that integrates seamlessly with popular productivity and help desk tools. The demands that used to be present only in real B2C companies are now everywhere because we expect B2B experiences to be as seamless and flawless as our B2C experiences in our private life.

Artificial Intelligence 99

Artificial Intelligence Sales Hiring Technical Review Machine Learning 99

Neil Patel

NOVEMBER 30, 2020

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

Software Review 103

Software Review Software Systems Review AI Search 103