Tom Tunguz
JANUARY 22, 2023
In the last three years, B2C startups’ ratio of layoffs have dwarfed B2B layoffs. In 2020, B2C companies cut 8.8x B2B & B2C companies both downsize around 15% on average, with a 75th percentile of 30%. Instead, the gross number of companies explains the delta between B2B/B2C layoffs. the number of B2B employees.
SaaStr
MAY 1, 2021
Zhao says, “Our business model is B2B SaaS, but our sales motion is similar to a consumer-like company…there’s a lot of B2C elements to it.”. Zhao furthers his point by emphasizing that: “This B2C plus B2B motion gives us a lot of sales efficiency. A Different Way to Approach Enterprise Leads .
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SaaStr
MAY 19, 2022
Many companies are too focused on growing in size without first understanding if they have a viable business model. You get too busy raising funds and reaching milestones that have been imposed upon you that may not align with your company’s long-term vision. Focus on B2B and B2C. Profitability is power.
SaaStr
JUNE 22, 2023
SaaStr Trying to pursue a “Grass is Greener” business model. B2B folks want to do B2C. Perhaps most importantly these days, “PLG” does not magically make a business model work, or a product magically sell itself. More here: Planning to Do a SaaS Startup? Don’t Forget the 20 Interview Rule. The team is.
Intercom, Inc.
MARCH 11, 2021
On the surface, B2B customer support issues might look quite different from those of B2C. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues. 3 B2C support trends and lessons learned.
SaaStr
JULY 27, 2022
As Zocchetto said, “It’s very important –– sales hiring planning –– because in a self-driven SaaS business model, it’s what drives growth.”. At PayFit, a healthy culture is key to fighting attrition and growing the business. On the contrary, simple pricing attracts more self-serve business. .
Intercom, Inc.
OCTOBER 29, 2019
Indeed, among our customers were B2C companies, small businesses, and large enterprises along with customers in places and industries well beyond Silicon Valley. You can’t find email lists using Job-to-be-Done, but you can find ones for B2C subscription businesses that have a high volume of website traffic.
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