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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. Know your user.

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7 Best SaaS Pricing Page Examples (plus 5 SaaS Pricing Strategy Questions to Consider)

FastSpring

We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. No credit card required — a strategy to increase sign-ups. Sphere Engine helps software companies create coding assessment solutions and enhanced software development environments.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

We all know and could name several successful B2C and B2B companies. What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So, let me walk you through that. That doesn’t sound too hard.”

B2B 133
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Customer Acquisition Strategy for SaaS Companies: A Complete Guide

SaaSOptics

Combining these different tactics makes up an effective customer acquisition strategy , which fuels the entire acquisition process. Here’s how you can create an effective customer acquisition strategy to win more business in your own SaaS company. What is a Customer Acquisition Strategy? Identify your target market.

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Why your organization needs a mobile CRM strategy

Teamgate

What is Customer Relationship Management (CRM) Strategy? Customer Relationship Marketing comprises all the strategies, technologies, and activities implemented by companies to achieve high-quality interaction-based management with their prospective and current customers. Then SendX is your plug. What is Mobile CRM? .

Mobile 95
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How do you know DevOps is working?

CloudGeometry

Is collaborative software development enough? DevOps changed software development – whether cloud-native, cloud-hosted or “Oops! The quality of collaboration in software development is measured by a direct line of sight into the customer experience, but there’s more to it than feature agility.

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Top 10 How To Articles for SaaS CEO’s

Incredo

How To Deal With Software Development By Embracing The Slow Down Strategy , Incredo. As a SaaS CEO, you (probably) won’t directly be in charge for software development. But even if you hire the best Development Manager, there are certain things you should be aware of.

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