SaaStr

NOVEMBER 8, 2022

Does it cost so, so much to host a few million lines of code on AWS? Sales, done right, should be accretive (although expect sales efficiency to ultimately decline post-Initial Scale). Churn burns a lot of cash at scale. Everyone knows churn is “bad”, but what we miss is just how much cash it burns at scale.

Scale 280

Scale SaaS Banking AWS 280

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too. The second army are your main competitors. Google, Microsoft, Apple).

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

Andreessen Horowitz

APRIL 30, 2024

And so when Amazon called me and they’re like, “Hey you want to come with us and do you want to actually start the mobile services, backend business within AWS?” David: Maybe you can talk about that transition, coming from a business like AWS to financial services, which I think was new for you.

Development 82

Development Technical Review AI AWS 82

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Dan’s got over 20 years of sales experience, and specifically has insights on sales and leadership. We’re on iTunes. And on Stitcher.

Leadership 62

Leadership Scale Sales Hiring Sales 62

SaaStr

FEBRUARY 1, 2021

But not making the hire at all is pretty awful, too. But don’t let 6 months go by if you’re trying to get from Initial Traction to Initial Scale without making your critical management team hires. At the most critical stage of scaling SaaS. Because when you’re scaling a team, the players change over time.

Sales Hiring 273

Sales Hiring Part-Time VPE Scale Sales Recruiting 273

Intercom, Inc.

DECEMBER 31, 2019

The scale is extraordinary. The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. . There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. Due to our rapid growth, we needed to scale the team remotely before opening an office.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

MARCH 22, 2023

Scaling Early-Stage to Hyper-Growth Companies With Ed Lenta, SVP and GM of Databricks Back in the early 2000s, people didn’t entirely accept that a virtual machine could be as good as a physical one. Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks.

Scale 201

Scale Scaling AWS Sales Hiring 201

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 188

Scale Scaling Sales Hiring Cloud 188

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

AUGUST 8, 2023

In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS. You must build a lean, impactful team to help your business scale. In its early days, the company made many decisions that boosted user growth, but there wasn’t deep thought about the cost implications.

Scale 177

Scale Finance Outsourcing Services Sales Recruiting 177

Sales Hacker

MARCH 1, 2019

Sales Engagement: How the World’s Fastest Growing Companies are Modernizing Sales Through Humanization at Scale is a labor of love. It’s for all roles in the revenue organization from Demand Gen, to Sales Development, Ops/Enablement, Management, Leadership, Account Executives, and even Customer Success. Reserve your copy now.

Scale 58

Scale Engagement Sales AWS 58

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And after just two years, we were acquired by Salesforce.

Software Review 181

Software Review Scale Technical Review SaaS 181

Audacix

JULY 18, 2022

Cross-team sharing is key to scaling DevOps effectiveness Do you have sharing, caring team members? Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. So on a scale of one to 10, what type of feedback do you want? The CEO says SaaStr scale is really important that everyone drops everything, and it’s not that important. ” I’m like, that sounds awful. I mean, literally.

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaStr

SEPTEMBER 12, 2019

So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Everyone’s always like, “how did you guys scale so quickly,” and like, everyone loves this product. That’s a lot of money, especially at this scale. I didn’t have a hard job to do. Higher multiples.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Hoffman hosts a podcast named Masters of Scale where he interviews a new founder every episode.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SaaStr

MAY 23, 2019

So that’s the one scale is saying, “Big distraction, we can’t do this every year. ” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. But leadership is about doing the right things. Say three to six months? But they did it systematically.

Sales Hiring 119

Sales Hiring Underperforming Technical Team Scale Startup 119

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 124

Scale Scaling CTO Hire Part-Time VPE 124

SaaStr

JUNE 4, 2022

Enough to pay some salaries and AWS bills, but it’s not that much. A related post here: 6 Things in SaaS That Are Only Obvious At Scale. Yes, you now know how to make customers successful and happy now. But it is so slow. You have 2,000 customers now. But at $10/mo, that’s still just $20,000 a month.

SaaS 348

SaaS Headcount AWS Churn 348

Sylvia Ng

FEBRUARY 17, 2016

Proven ability to scale a start-up from the ground up. Experience scaling and improving performance on evolving software and web applications. Previous experience scaling a social media account to impressive numbers. Prior experience with building architectural patterns for large, high-scale web applications.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Sales Hacker

SEPTEMBER 29, 2020

Keys to success when scaling a company [10:56]. Vishal Sunak: We are on the scale to eight digits right now, not that far away. So yeah, we’re five years old and scaling to eight digits and beyond now. Keys to success when scaling a company [10:56]. RELATED: Key Qualities of great Sales Leadership w/ Dan Fougere.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. I’m going to get the numbers wrong, I think Amazon has 10,000 open positions out in AWS. It works out.

Sales Hiring 209

Sales Hiring Scale Sales Recruiting Scaling 209

SmartKarrot

JUNE 30, 2022

Losing employees while following a merger and acquisition is normal, whether because of cost-cutting, economies of scale, or the chance to forge a new direction elsewhere. However, the core business can swiftly deteriorate if the leadership team permits itself to become sidetracked. Read on to know.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. So a huge scale. And I remember AWS was growing really quickly. And at the time there was a big debate of, will big companies ever really use AWS?

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SaaStr

SEPTEMBER 28, 2023

If the company wasn’t built around this purpose, it would be hard to scale. If you go back 10-15 years, when people ask about build vs. buy for the long-term, people would consider building their own data center if they were spending $100k/month on AWS. That’s unheard of in other SaaS categories.

Enterprise readiness 229

Enterprise readiness Payment Solutions Enterprise Payments 229

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. Just scaling software. Obviously that’s not really so relevant today. Mikkel : So that is our big bent.

Cloud 186

Cloud Sales Recruiting Scale AWS 186

SaaStr

APRIL 24, 2020

327: John Mellor is Chief Strategy Officer @ Domo, the company that allows you to leverage BI at scale to empower your team with data. How does John think about the role of leadership in a crisis such as this? Where does John believe many leadership teams go wrong in times such as this? John Mellor: Adobe was a great experience.

Scale 215

Scale Leadership Strategy Technology 215

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. And I think what it taught me on the operating side was that consistency is absolutely fundamental scale. This episode is sponsored by Brex. Company was going through massive hyper growth.

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

Sales Hacker

OCTOBER 7, 2021

Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. I went through a VP of Sales Program with SaaSy Sales Leadership — the moment I realized I didn’t want to be a VP of Sales. She is a Speaker and Hostess for LinkedIn Live. What is one a-ha moment you’ve had in your sales career?

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Audacix

AUGUST 11, 2023

What this means for security teams: you should be supported with greater senior executive sponsorship and leadership as non-technical executives realise and accept the scope of change that must be undertaken. Examples include: Veronis, Azure Purview, AWS Macie. It's a lot to take in and you certainly can't do it alone.

Outsourcing Services 52

Outsourcing Services Technical Review Cybersecurity Data 52

ChurnZero

SEPTEMBER 30, 2021

I had an intern that was helping me, so she quickly learned the platform, and then was able to scale it across all the CSMs. For example, I think of AWS. If you put the CS Operations under the Chief Operating Officer, they can scale across with Sales. One of the teams I worked with, there were only 17 people.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

SaaStr

JUNE 15, 2021

We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. At the end of the day, Twilio still sells communications, AWS still sells servers, but the way we’re selling it is different than how it was done in yesteryear.

Scale 287

Scale Underperforming Technical Team Engineering Wireless 287

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Even at spectacular scale, they’re still growing at 30%. Law number one, in the cloud economy, scale wins. If you look at the IAS vendors, they passed $130 billion revenue milestone this year. It is staggering. Let’s dive in.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. This was what Eventbrite was in 2011 when I started.

Engineering 137

Engineering Part-Time VPE Sales Hiring Scale 137

SaaStr

OCTOBER 16, 2020

I think one challenging thing is when you look at the scale of organizations and you think about change management with new tools. But behind that, just like 100 years ago when we were making things with our hands, is people typing on keyboards, solving really hard technical challenges, keeping sites up under scaling load.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

SaaStr

OCTOBER 3, 2019

And those of us and those of you who are involved in these companies, even the successful ones look an awful lot more like this. They pioneered things like content marketing, thought leadership. I think this is the misconception that many people have, that a successful company is a smooth up and to the right journey from the beginning.

SaaS 144

SaaS Sales Hiring Scale Innovation 144