SaaStr

JULY 26, 2021

But, sometimes a founder is >so< terrible at sales, so awful at it, that literally, it’s hopeless. But not to figure out if you really have a repeatable sales process. This is the “best” process because it’s the fastest and most efficient. In that case, hire someone to do sales for you before you’ve even closed 10 customers yourself.

Sales Hiring 263

Sales Hiring Scale Startup AWS 263

CloseSaaS

OCTOBER 15, 2015

There is no shortage of awful sales leaders. They cause confusion amongst team members, ignore important business decisions, and lack passion for the profession. When the team is underperforming, bad sales leaders blame everyone else but themselves.

AWS 52

AWS Sales Business Leadership 52

Sales Hacker

MARCH 4, 2019

Dan talks about the key qualities of great sales leadership and how to be an effective executive in addition to being a great sales leader. Building a Repeatable Leadership System [19:04]. Dan’s got over 20 years of sales experience, and specifically has insights on sales and leadership. We’re on iTunes. And on Stitcher.

Leadership 62

Leadership Scale Sales Hiring Sales 62

SaaStr

NOVEMBER 24, 2021

It includes leadership development courses, and responsibilities of managing and hiring one or two reps to get experience. . Pothole #4 – Promoting Your Best Salesperson to Manager. It’s a common occurrence in SaaS –– the highest-performing sales rep gets promoted to manage a team.

Scale 177

Scale Sales Hiring Compensation Sales 177

Intercom, Inc.

FEBRUARY 26, 2018

Our engineers also write a lot of Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure. We quickly discounted this as it didn’t fit with our three pillars of Run Less Software and decided to consolidate on MySQL, specifically on AWS MySQL.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

SaaStr

NOVEMBER 8, 2022

Does it cost so, so much to host a few million lines of code on AWS? Why did sales-driven Qualtrics get to $100m+ in ARR without ever raising a nickel, and generating more than $20m a year in free cash flow ? So is SaaS cursed?

Scale 275

Scale SaaS Banking AWS 275

SaaStr

NOVEMBER 9, 2019

But they are often just awful managers. You probably haven’t done it before. Turns out, first-time CEOs are often the most successful. Because they don’t know it’s impossible. Or at least, far worse than they are the second time. This means more employee churn, friction, drama than you need.

Sales Hiring 277

Sales Hiring Sales Recruiting AWS Churn 277

SaaStr

FEBRUARY 1, 2021

But not making the hire at all is pretty awful, too. A bad VP of Sales is a total disaster. The worst hire you can make (maybe a bad VP of Engineering is even worse, but we’ll put that aside for now). I think my net net advice is give on a lot, but there are two things you can’t give on.

Sales Hiring 268

Sales Hiring Part-Time VPE Scale Sales Recruiting 268

Scytale

JANUARY 9, 2024

Leadership and management also state that they did not omit anything pertinent to the system from their customers. if they use AWS, then they’re not responsible for control of physical security of production servers hosting their customer data). Here’s what you can expect from each section.

compliance 52

compliance Software Review Systems Review Technical Review 52

Intercom, Inc.

DECEMBER 31, 2019

The wave of SaaS companies that built themselves on the likes of AWS and Azure have reinforced the pre-eminence of cloud computing. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services. .

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Intercom, Inc.

JULY 24, 2018

When new hires joined the APAC Alliance, they would fly to our San Francisco or Dublin offices for two weeks of onboarding, as it’s an awesome way to get immersed in our company culture, meeting Intercom leadership and new colleagues while experiencing our values first hand. Working on your own also makes you incredibly resourceful.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

Intercom, Inc.

OCTOBER 14, 2019

Products like Amazon Web Services (AWS) and the rise of engineering talent globally have reduced the barrier of entry for software startups in recent years. Building a culture of transparency needs to start at the leadership level if you want it to cascade through every part of the organization.

Software Review 162

Software Review AWS Social Media Machine Learning 162

SaaStr

OCTOBER 31, 2019

It was around that time about 12 years ago that Jeff Bezos launched AWS, and some of you may remember that, when he did this, Wall Street analysts were looking at him and saying, “Why would you take what’s already a very unprofitable business and drive it further into the red by investing in this AWS initiative?”

Cloud 100

Cloud Scale AWS Machine Learning 100

ChurnZero

AUGUST 11, 2020

You and I both know how awful it feels to have someone disregard what we say and focus on their end goal instead. David Ellin, chief customer officer at Centric Leadership Strategies , recommends expanding relationships as much as possible: .

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

Sales Hacker

MARCH 1, 2019

It’s for all roles in the revenue organization from Demand Gen, to Sales Development, Ops/Enablement, Management, Leadership, Account Executives, and even Customer Success. Prior to Outreach, Manny was the third employee on Amazon’s AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. Mark Kosoglow.

Scale 58

Scale Engagement Sales AWS 58

Sales Hacker

AUGUST 7, 2020

Leadership. Leadership. The Exceptional Leadership Institute for Women. Amazon Web Services (AWS). We’ve broken the list down into categories of expertise for your convenience. Sales Development. Sales Growth. Sales Enablement. Enterprise Sales. Sales Operations. Sales Technology. Training & Coaching. Jobs and Hiring.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? And that company grew very quickly. They can make donations for those charities.

Software Review 174

Software Review Scale Technical Review SaaS 174

SaaStr

MARCH 22, 2023

Ed Lenta, the SVP and GM of Databricks, had the rare opportunity of scaling three hypergrowth companies — VMware, AWS, and Databricks. You know they’ll demand your products, so it’s time to show up with the right leadership, support, services, training, and whatever else you decide you’ll need for your business.

Scale 183

Scale Scaling AWS Sales Hiring 183

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

DECEMBER 14, 2021

The reality was that they were heavily relying on the enterprise deals closed by the leadership team. Even after that exciting third year of growth, leadership at Treasure Data began noticing the lack of product-market fit. Commoditization From AWS & Google Cloud. million and $1.2 million deals led by the founders.

Sales Hiring 249

Sales Hiring Data AWS Leadership 249

Intercom, Inc.

OCTOBER 1, 2020

But you need to make sure that you’re aligned with the sales leadership. ” They’re very justifiably saying, “Not right now, Des,” and it makes a lot of sense. This will really matter long-term. “That is everything on roadmaps. There is a lot to it – it is the fundamental art form of a PM.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

But you need to make sure that you’re aligned with the sales leadership. ” They’re very justifiably saying, “Not right now, Des,” and it makes a lot of sense. This will really matter long-term. “That is everything on roadmaps. There is a lot to it – it is the fundamental art form of a PM.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

SmartKarrot

NOVEMBER 18, 2020

Collaborate as part of the global customer success leadership team to align and solve bottlenecks in a scalable way. You will be responsible for Drive and accelerate spend adoption by advising customers on best practices for using SoftwareONE or Microsoft/AWS solutions. Ensure Smartly.io Apply here: [link].

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

Audacix

JULY 18, 2022

Talk to the people at the DevOps coalface Senior leadership in large and small organisations often fails to comprehend the nature and scale of the challenges and frustrations faced by those at the coalface. Naturally, your first choice is likely to be between choosing between AWS DevOps or Azure Devops.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

AUGUST 8, 2023

In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS. In its early days, the company made many decisions that boosted user growth, but there wasn’t deep thought about the cost implications.

Scale 163

Scale Finance Outsourcing Services Sales Recruiting 163

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. ” I’m like, that sounds awful. ” So we want to own it and be able to work with sales and sort of a servant leadership perspective, put them in a position to prospect. And every vendor was just staring at each other like the world’s dead.

Sales Hiring 201

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 201

SaaStr

SEPTEMBER 10, 2021

In many ways, your Quality of Life will simply be awful. Your quality of life will simply be awful if your co-founders aren’t as committed as you, and if they aren’t at least close to as good as you. The pay is terrible. The risk isn’t worth it. You lose one critical employee, the world is over. Do not pass go.

Part-Time VPE 278

Part-Time VPE CTO Hire AWS New CTO 278

SaaStr

JUNE 4, 2022

Enough to pay some salaries and AWS bills, but it’s not that much. Yes, you now know how to make customers successful and happy now. But it is so slow. You have 2,000 customers now. But at $10/mo, that’s still just $20,000 a month. And each month, you barely add enough new revenue to hire just one of those great engineers you need.

SaaS 347

SaaS Headcount AWS Churn 347

SaaStr

MAY 23, 2019

” And, of course, I mean look at all the stuff they’ve done since: AWS, Mechanical Turk, the fulfillment model. But leadership is about doing the right things. .” I couldn’t believe it. Because I’m like, “These are the guys who started in books.” But they did it systematically. ” Right?

Sales Hiring 114

Sales Hiring Underperforming Technical Team Scale Startup 114

SmartKarrot

MARCH 2, 2023

Top 15 VC Podcasts 2023 [Listed Alphabetically] 100x Entrepreneur 100x Entrepreneur – By Siddhartha Ahluwalia Siddhartha Ahluwalia is a 2x founder, VC & Startup Business Development Manager at Amazon Web Services (AWS). Siddhartha is a host of one of the top 15 Business podcasts in Asia named 100x Entrepreneur.

Venture Capital 10

Venture Capital Scale Entrepreneurship EKS (Elastic Kubernetes Service) 10

SmartKarrot

JUNE 30, 2022

However, the core business can swiftly deteriorate if the leadership team permits itself to become sidetracked. Companies frequently wait too long to implement new organizational structures and leadership, resulting in skilled executives leaving for better opportunities and customers switching to a rival brand.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

AUGUST 10, 2023

They had open cores and created enterprise features around it to protect the business model until it got torpedoed by AWS early on. You’ll notice an evolution in how you approach customers, board meetings, and leadership. That would have been counterproductive. What are the benefits of building open source?

Scale 172

Scale Scaling Sales Hiring Cloud 172

SaaStr

OCTOBER 15, 2019

I think maybe once we saw the deck that they were using and it was pretty awful. When we first started doing this, we didn’t have a sales deck and so we just let them do their own thing. They gave a presentation to their boss. So now we give them a modified version of our deck so that they can use that to do that presentation.

Underperforming Technical Team 147

Underperforming Technical Team Sales Hiring compliance SMB 147

SaaStr

SEPTEMBER 28, 2023

If you go back 10-15 years, when people ask about build vs. buy for the long-term, people would consider building their own data center if they were spending $100k/month on AWS. Today, companies spend over $10M/month on AWS — companies like Lyft, Pinterest, and Stripe.

Enterprise readiness 208

Enterprise readiness Payment Solutions Enterprise Payments 208

Sales Hacker

OCTOBER 6, 2023

Get your leadership team together, re-evaluate each juncture in your GTM process from customer discovery to upsell, and re-imagine a better way to engage your customers using these new advancements in AI. A few years ago, each of your teams would have run out to buy the latest AI point solution because of FOMO.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Blockchain 91

SaaStr

MAY 15, 2020

Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. And I remember AWS was growing really quickly. And at the time there was a big debate of, will big companies ever really use AWS? Loving our podcast content?

Sales Hiring 190

Sales Hiring Scale Technical Review Outsourcing Services 190

SaaStr

JANUARY 25, 2022

Enough to pay some salaries and AWS bills, but it’s not that much. Yes, you now know how to make customers successful and happy now. But it is so slow. You have 2,000 customers now. But at $10/mo, that’s still just $20,000 a month. And each month, you barely add enough new revenue to hire just one of those great engineers you need.

Headcount 209

Headcount AWS SaaS Churn 209