SaaStr

NOVEMBER 25, 2021

But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. 2011: Collaboration. In 2011, we built something about 5+ years ahead of the market: full on-line and off-line redlining and contract negotiation. That was crazy early in 2011.

Scale 218

Scale Mobile Branding Engineering 218

SaaStr

FEBRUARY 23, 2022

The best in SaaS and Cloud really do scale just about forever. It can seemingly scale forever. Twilio’s 2011 customers are worth 10x more today a decade later. in ARR, Twilio is still growing a stunning 54% year-over-year! Let’s see how they do it. 5 Interesting Learnings: #1. Probably more.

Scale 222

Scale Cloud Scaling Acquisition 222

SaaStr

JULY 22, 2023

.” — Brian Halligan, co-founder and chairman of HubSpot “Secondary” liquidity for SaaS founders has been part of the VC toolkit for funding later stage SaaS founders since at least 2010-2011 or so. I got a significant offer as we approached $10m ARR back in the day at Adobe Sign / EchoSign — and I should have taken it.

Scale 206

Scale Pricing Acquisition Scaling 206

FastSpring

NOVEMBER 3, 2023

Started in 2011, Austin Startup Week is a celebration and showcase of everything entrepreneurial in Austin. Honed your product, persuasion skills, pricing & packing and relationships to scale your B2B revenue. Don’t miss out on the biggest party in Austin since 2011- Startup Crawl! We’d love to chat with you in person!

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

SaaStr

DECEMBER 11, 2021

Scaling your product from one specific use case to an enterprise offering with multiple features is a daunting task. Decide on your company model and stick to it as you scale, even if you lose deals because of it. You’ll have everything you need to scale. How do you balance these things while creating a great product?

Scale 258

Scale Cloud Scaling Interviewing 258

Intercom, Inc.

DECEMBER 31, 2019

It was in August 2011 that Marc Andreessen coined the famous phrase “ Software is eating the world ” in a Wall Street Journal op-ed. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

SaaStr

MAY 7, 2023

Everyone from Braze to UiPath is coming prepped and ready to share their insights with the SaaStr community and help you scale faster to $100M and beyond. When Braze was founded back in 2011, a lot of things were different. days at the Tobacco Docks on 6-7 June. Smartphones were just becoming mainstream.

Venture Capital 228

Venture Capital Banking Benchmarks Scaling 228

Intercom, Inc.

NOVEMBER 8, 2022

As companies scale, they need robust, reliable software that can support their growth. Since 2011, we’ve been on a mission to make internet business personal, helping our customers connect with their customers through in-context, personalized communications. How our infrastructure scales alongside our customers.

Enterprise 104

Enterprise compliance Scaling Communication 104

SaaStr

OCTOBER 12, 2020

It takes about 7 years” People know SaaS takes longer than consumer web to scale. The challenge with M&A is most SaaS M&A, unless it’s trivial stuff — the acquiror wants to wait for some scale at least. Often 5 years just to get to Initial Scale, and say $10m in ARR. A full decade. What about M&A?

SaaS 177

SaaS Scaling Revenue Leadership 177

SaaStr

JUNE 5, 2020

I argue that standard saas metrics make it possible for founders to scale using debt capital (production capital thats cheaper) instead of solely relying on venture capital (financial capital thats more expensive). . Things started changing in 2011. 2004 Salesforce IPO Brought Financial Capital to SaaS Founders.

Venture Capital 229

Venture Capital Technical Review SaaS Scale 229

Tom Tunguz

MARCH 19, 2018

If we compare this acquisition on other dimensions, we see that Mulesoft is the second fastest growing at the time of acquisition, next to SuccessFactors in 2011. For acquirers of software companies, one thing seems to matter: growth at scale. Enterprise Value. EV/TTM Rev. Salesforce/Mulesoft. SAP/Concur. SAP/SuccessFactors.

Acquisition 187

Acquisition Marketing Enterprise Revenue 187

SaaStr

AUGUST 24, 2019

But for a while, as you are scaling, you can beat the competition in at least specific deals in specific segments with a 10x Feature. 2011: Collaboration. In 2011, we build something about 5+ years ahead of the market: full on-line and off-line redlining and contract negotiation. That was crazy early in 2011.

Scale 179

Scale Mobile Branding Engineering 179

Casey Accidental

NOVEMBER 28, 2023

Most companies have a primary acquisition loop that drives this scalable growth, and unfortunately, there aren’t that many acquisition loops that really scale. Even when they scale, they eventually asymptote, and companies need to find new ways to grow. This can be new growth loops for the same product, or entirely new products.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Andreessen Horowitz

SEPTEMBER 19, 2023

There wasn’t a ton of game film on key issues including growth, new market performance, nor the ability to sign and scale grocer partnerships. The more I got exposed to the details behind the Instacart business, the more it reminded me of OpenTable (where I had been CEO from 2007-2011). billion to $20.7 billion from 2019 to 2020.

Marketplace as a Service 142

Marketplace as a Service Scale Underperforming Technical Team Construction 142

SaaStock

JANUARY 25, 2019

Founded : 2011. Founded : 2011. Founded : 2011. The integrated platform enables easy scaling and the complete set of tools for launching an online training center. Founded : 2011. from Start-Up Chile and Startupbootcamp Scale Digital Health Miami. CEO : Vinicius Roveda Goncalves. Based in: Joinville, Brazil.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

APRIL 22, 2022

In 2011, when Meraki started to experience very high growth, around 100 million devices were in use, thanks to smart devices like phones and tablets. . These learnings offer practical, high-level advice for scaling a company while achieving both product and revenue growth. . Key takeaways. Carve time out to listen to your customers.

Innovation 253

Innovation Wireless Scale Marketing 253

SaaStr

SEPTEMBER 26, 2019

Since leads still came in, and the internet still grew, and SaaS still had true ROI, everyone was sort of unprepared for when the economy got even a little better in 2011. Don’t worry about customer success hires and scaled sales reps. We still doubled sales in 2009. That sort of sums it all up. Capital will dry up.

SaaS Payments 278

SaaS Payments Sales Hiring Scale SMB 278

Stax

NOVEMBER 27, 2023

KYC’s three main components are the customer identification program (CIP), which was imposed by the USA Patriot Act in 2011; customer due diligence (CDD); and regular monitoring of the customer’s account and activities, which is also called enhanced due diligence (EDD). In the U.S., Contact us for a free demo today.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Without a set of principles organizations begin to fracture.”

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

Intercom, Inc.

OCTOBER 26, 2020

When I was raising our seed round in 2011, and all the way into 2013, actually, when I was raising our Series A, I was told you cannot build a hundred million dollar software business selling to SMB. Process can enable creativity on a big scale. The scale of our vision constrains the limits of our ambition. Can’t do it.

Leadership 211

Leadership Scale SMB Innovation 211

Intercom, Inc.

JUNE 1, 2018

In the very early days of Intercom the marketing hat fell on my head, but I’d be doing marketing a disservice (and 2011 Des a disservice) if I said that’s what I thought I was doing. If you read an Intercom blog post or met me at a conference around 2011-12, you probably received an email from me at some point. Pitching your product.

Startup 201

Startup Strategy Marketing Social Media 201

SaaStr

MAY 22, 2019

from 2007-2011 which eventually became Twitch. ” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer. His session focused on scaling an open culture.

Scale 167

Scale Leadership Consulting Metrics 167

Intercom, Inc.

MARCH 27, 2018

Then, as the customer base and market matures, successful disruptive technologies evolve with them, adding the sophistication that ever larger customers need as they scale. In 2011 we launched the Intercom Messenger in the same 12 months that iMessage, Facebook Messenger, Snapchat, Whatsapp, and others launched too.

Artificial Intelligence 224

Artificial Intelligence Scale Machine Learning Technology 224

Tom Tunguz

MAY 4, 2017

There are fewer consumer companies of scale, but when they succeed, they can be monstruously large, and grow much faster than B2B companies. Snap is the youngest company of the cohort, founded in 2011. This bar chart characterizes a truism that differentiates consumer companies. Most of these businesses are growing very quickly.

Marketing 100

Marketing B2C B2B Pricing 100

Intercom, Inc.

JUNE 20, 2018

In 2011 Marc Andreessen declared that software is eating the world. Creating one-off builds for a handful of customers puts you on the fast track to a Frankenstein product and a customer acquisition strategy that doesn’t scale. Here’s how we did it with a few lessons we learned along the way.

Scale 199

Scale Sales Software Review Strategy 199

Tom Tunguz

NOVEMBER 4, 2012

In May 2011, iOS led cumulative shipments by more than 100%: 191M to 95M. It would take another 10 months for Android to equal Apple in March 2011 at about 325M each. And those margins are increasing as the company drives leverages economies of scale. My prediction was completely off the mark. Race to one billion devices.

Mobile 100

Mobile Trends Scale Forecasting 100

Sales Hacker

SEPTEMBER 11, 2020

Imagine having the opportunity to sell into a company like Lyft in 2011. Back then, in 2011, Lyft was a small Series-A startup called Zimride with under 50 employees. Series B: This is when a startup has developed a substantial user base and has proven to investors that it’s ready to scale on a larger level.

Outsourcing Services 77

Outsourcing Services Scale Startup Outsourced Development 77

FastSpring

SEPTEMBER 2, 2020

When you’re trying to decide how to scale your business and how to calculate profits, there are tons of metrics out there you can use. In this article, you’ll learn all about LTV, why it’s important, how other companies have used it to scale, and finally—how to calculate your company’s LTV.

Scale 135

Scale Payment Methods Payments SaaS Payments 135

SaaStr

JULY 25, 2021

As two CEO who love the art of sales and scaling, this one really was special. I still remember the very first time I met Dev back in 2011 and I was this engineer turn first-time founder, CEO running the business. And now it’s all about like, can you really scale and execute? But those are the kinds of things you look for.

Sales Recruiting 254

Sales Recruiting Sales Hiring Scale VP of Engineering 254

Tom Tunguz

MAY 18, 2015

As the chart above shows, both companies scaled revenue rapidly, reaching $100M in revenue 7 years after founding. in December 2011, and Oracle bought Taleo for $1.9B SuccessFactors started out a bit slower, but eventually grew about twice as fast as Taleo. Both companies were acquired around the same time. in February 2012.

Sales Recruiting 100

Sales Recruiting Scale Software Acquisition 100

Intercom, Inc.

JANUARY 5, 2022

This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Liam: Why is it so important for B2B companies to be SOC 2 compliant as they scale? Scaling security as a startup. Liam: And what do scaling companies need to know? SOC 2 compliance: A Beginner’s Guide. Liam: Brilliant.

Scale 211

Scale compliance Software Review Technical Review 211

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Founded : 2011 Known customers: Facebook, IBM, Microsoft, AWS, Unity, Udemy, Shopify Price starts at: $38/month per user. #2 Best For: Product Adoption.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

SaaStr

SEPTEMBER 15, 2023

Founder and CEO Girish Mathrubootham shares five big bets that paid off as he scaled this multi-product company. Instead of adding that cash to extend runway, Mathrubootham spent $45k over the next two months figuring out which online channel would scale for them. The total capital at the time was $85k. Why did he do this? The lesson?

Sales Hiring 251

Sales Hiring Scale SMB AI 251

Totango

JANUARY 22, 2018

Nicolle has been architecting, scaling, and leading client-centric organizations for 15+ years, creating effortless experiences that deliver value for clients and profitability for shareholders. Prior to joining Google in 2011, Dante has held several roles in higher education, consulting, and in software development.

Customer Success 77

Customer Success Sales Recruiting Sales Hiring Scale 77

Tom Tunguz

DECEMBER 15, 2014

We haven’t yet allowed enough years for the companies founded in 2011 that require five years to reach a billion dollar value to mature, which depresses the average value. But for the companies on this list, distribution platforms enable companies to scale much more quickly than ever before. Why is this happening?

Startup 100

Startup B2C Scale B2B 100

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. What sort of scale are you at and what kind of challenges are coming with that scale at the moment?

Consulting 249

Consulting Marketplace as a Service Scale Development 249