SaaStr

AUGUST 12, 2025

The Hard Truth About SaaS Revenue Durability: Why 80% of Post-IPO Companies Don’t Compound in Value Bottom Line Up Front: The math on SaaS investing is … tough. Even “good” bets from 2021’s growth surge are stalling out because fast-growing revenue often doesn’t compound as expected at scale. With roughly 80% of post-IPO SaaS companies failing to meaningfully compound in value, investors must identify the top 10% of winners—a challenge that’s even harder pre-I

Revenue

Chart Mogul

AUGUST 12, 2025

What would happen if you reduced churn by 20%? Raised prices by 10%? Doubled your free trial volume? With ChartMogul’s new Scenarios feature, you can explore how key business decisions might impact ARR and subscriber count. What are Scenarios? SaaS founders and revenue leaders are constantly thinking “what if?” What if we reduce churn by … What would happen if you reduced churn by 20%?

SaaS

SaaStr

AUGUST 8, 2025

The Q2 2025 earnings cycle just delivered some genuine surprises. While everyone’s been talking about “SaaS recovery,” the reality is more nuanced: only three of the four supposed “re-acceleration champions” actually re-accelerated. The fourth is working through a different challenge entirely. Here’s what really happened, backed by the actual numbers.

Scale

Tom Tunguz

AUGUST 10, 2025

In 1999, the dotcoms were valued on traffic. IPO metrics revolved around eyeballs. Then Google launched AdWords, an ad model predicated on clicks, & built a $273b business in 2024. But that might all be about to change : Pew Research’s July 2025 study reveals users click just 8% of search results with AI summaries, versus 15% without - a 47% reduction.

AI Search

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

Data

BetterCloud

AUGUST 12, 2025

For the second consecutive year, Gartner named BetterCloud in the 2025 Gartner® Magic Quadrant for SaaS Management Platforms (SMP ) report. We are pleased to share that BetterCloud is one of only 17 vendors recognized in this year’s report, and the only one to move from Visionary to Leader in just a single year. In our opinion, this recognition affirms BetterCloud’s: Innovation for SaaS lifecycle management’s everchanging needs Unified tool that delivers tangible benefits and fast ROI for custom

Payments

SaaStr

AUGUST 8, 2025

Dear SaaStr: I’m Joining a B2B Startup at $3m ARR as VP of Sales. What Should I Do First? Stepping into the VP Sales role at a company with $3M ARR is a pivotal moment. At this stage, the company has likely found some product-market fit, but scaling efficiently and predictably is the next big challenge. Here’s how I’d approach it: 1. Assess the Current State.

Scale

Intercom, Inc.

AUGUST 11, 2025

AI is exciting. Urgent, even. But after working with countless companies on AI adoption in my role as a Senior Solutions Engineer, I’ve noticed a few common challenges – regardless of company size, budget, or ambition. Too often, teams jump in with the right intentions and still end up with disappointing results. The problem isn’t that AI doesn’t work.

AI Search

Sales Hacker

AUGUST 11, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Stevie Case is the Chief Revenue Officer at Vanta, the $4B leader in trust management and compliance automation. Since joining in 2021, Stevie has scaled the company from sub-$20M ARR to north of $100M, navigated 40+ copycat competitors, rebuilt both pre- and post-sales engines, and led Vanta’s expansion from SMB into enterprise.

Scale

ChurnZero

AUGUST 8, 2025

Quick Summary: Customer success is still seen as less valuable than sales, reveals new research. CS leaders can close the perception gap by telling a clear revenue story, earning ownership of expansion, and showing how CS directly fuels sales success. Earlier this summer, we fielded a new survey to CSMs in which we asked whether their company values customer success more, less, or the same as sales.

Customer Success

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Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

Outsourced Development

Neil Patel

AUGUST 12, 2025

The rules of app store optimization (ASO) are changing. What was once a tactical discipline focused on rankings and keywords is rapidly evolving into a strategic lever for user acquisition, brand visibility, and sustained app growth. With advancements in AI, shifts in search behavior, and the rise of hyper-personalized discovery, ASO is entering a new era, one that is contextual, intelligent, and continuously adaptive.

AI Search

SaaStr

AUGUST 11, 2025

Dear SaaStr: How Do I Do an NPS Survey Right? The biggest issue with NPS Surveys isn’t that they don’t work. They do. The biggest issue is we don’t take the right actions afterwards. And we do them at the wrong times. To properly gather and use NPS (Net Promoter Score), you need to focus on three things: **execution, automation, and actionability.** Here’s how to do it right: 1.

Scale

Intercom, Inc.

AUGUST 12, 2025

AI Agents are reshaping how businesses deliver service, earn loyalty, and create measurable value. Very soon, we believe AI Agents will handle the majority of customer service – and eventually, every customer interaction. Human teams won’t disappear, but their roles will evolve from answering questions to analyzing performance, improving systems, and designing better customer experiences.

AI

Sales Hacker

AUGUST 8, 2025

Hello and welcome to The GTMnow Newsletter by GTMnow – a weekly publication by VC firm, GTMfund. GPT-5 is here. If you have a Pro account and don’t see it as a toggle for your Chats, try creating a Custom GPT and you should see it as an option. GPT-5’s impact on go-to-market is bigger than most people realize. In SaaS, speed used to be dictated by product.

VP of Engineering

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

USIO

AUGUST 8, 2025

Key Takeaways Real-time payments (RTP) are transforming treasury from a reactive to a proactive function. Enhanced cash visibility enables smarter liquidity decisions and reduces idle cash. AI and APIs are central to real-time forecasting, fraud detection, and reconciliation. Treasurers must evolve into strategic advisors, not just operational managers.

Payments

Blulogix

AUGUST 13, 2025

By BluLogix Team Unlock Predictable Revenue with Usage Pricing Introduction: For subscription-based businesses, creating predictable revenue is a key goal. But achieving that predictability can be challenging when you’re dealing with usage-based pricing models , where customer consumption varies significantly. How do you balance fair pricing with flexibility, while also ensuring stable revenue streams?

Pricing

The SaaS CFO

AUGUST 12, 2025

I’ve been poring through public financial documents looking for ARR definitions and calculations. I could not find one pure-play usage company that defines ARR. If these companies don’t define ARR, what metrics do they track? In this post, I’ll walk you through the top financial metrics that usage-based companies track and disclose, why those metrics […] The post Top Financial Metrics Tracked by Usage-based Companies appeared first on The SaaS CFO.

Metrics

Stax

AUGUST 12, 2025

In the race to create more value with leaner teams, professional services platforms face a familiar challenge: how to grow revenue without bloating the product or sales organization. For many, that answer lies in a workflow they already support but haven’t fully monetized. Payments. If your platform already supports core operations like client management, project tracking, and billing, adding embedded payments isn’t just a convenience.

Payments

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

The Daily Egg

AUGUST 13, 2025

So you’ve connected Web Analytics to your website, collecting data on visitor traffic. How do you read that data, and what should you do next. The post New on Crazy Egg: Automatically read Top Insights on trends in your Web Analytics appeared first on The Daily Egg.

Trends

Blulogix

AUGUST 8, 2025

By BluLogix Team Scale Your Monetization Stack Without Adding Tools Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management. Schedule a Demo Today Vendor sprawl is quietly killing profitability.

Scale

SaaStr

AUGUST 9, 2025

Dear SaaStr: What Makes for a Great AE? A good AE (Account Executive) is someone who can consistently close deals, hit quota, and build strong relationships with customers. The 9 Qualities of a Great Sales Rep But at the core, a great AE has a few standout traits: 1. Product Mastery: They know your product inside and out. They can demo it, answer tough questions, and position it as the solution to the customer’s problem.

Sales Hiring

FastSpring

AUGUST 12, 2025

The Mobile & App Growth Summit Singapore is one of the premier events in Southeast Asia dedicated to mobile app growth, user acquisition, retention, and monetization. As the mobile ecosystem continues to expand across borders, 2025 is shaping up to be a pivotal year for developers and growth leaders alike — and we’re excited to be right in the center of the action.

Payment Solutions

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

Stax

AUGUST 10, 2025

Running a business today means meeting your customers wherever they are—online, in-store, or on the go. No matter your industry or business model, having a seamless and secure way to accept payments is an absolute must. That’s where payment gateways come in. Payment gateways facilitate transactions, acting as the bridge between your business, your customer, and their chosen payment method.

Payment Services

Teamgate

AUGUST 13, 2025

Mobile CRM enhances sales team efficiency by providing real-time data access, automating tasks, and improving communication, ultimately driving better results.

Mobile

Blulogix

AUGUST 11, 2025

By BluLogix Team Simplifying Multi-Tier Channel Billing with BluLogix Managing multi-tier channels can be a significant challenge for businesses, particularly as they scale. Whether you’re selling through resellers, distributors, or affiliates, each channel introduces different pricing structures, commission models, and invoicing rules. Keeping track of these diverse needs while ensuring accuracy across all channels can quickly become overwhelming, leading to errors, inefficiencies, and ul

Payments

SaaStr

AUGUST 10, 2025

TL;DR : Figma’s $1.2 billion IPO at a $19.3 billion valuation that soared to $47.1 billion on day one represents one of the most successful tech IPOs in years, outperforming most major offerings since 2020 in terms of both fundamentals and market reception. Top Tier is … 50% Growth at $1B ARR — and Profitable Figma stands out even among recent high-growth software IPOs like Circle and CoreWeave, with year-over-year revenue growth approaching 50% and Q1 profitability.

B2B

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

Nimble - Sales

AUGUST 12, 2025

When you start looking for a Customer Relationship Management (CRM) platform, it’s easy to get distracted by flashy features, big brand names, and long comparison charts. But the truth is simple: the best CRM isn’t the one with the most The post How to Choose the Best CRM for Your Small Business or Mid-Sized Team appeared first on Nimble Blog.

Business

The Daily Egg

AUGUST 12, 2025

Microsoft Clarity and Hotjar both offer heatmaps, session recordings, and analytics to help you understand how people interact with your website. Microsoft Clarity is better. The post Microsoft Clarity vs. Hotjar: Each Tool’s True Strengths appeared first on The Daily Egg.

How To Buy Saas

AUGUST 9, 2025

LeadsBlue is an email leads list provider promising “100% highly targeted” B2B and B2C contact lists. Its website boasts 3+ billion records , covering 500+ industries/categories across 140+ countries. In this review, we’ll break down what LeadsBlue offers – its features, pricing, pros/cons – and show how to use its lists effectively. You’ll learn whether LeadsBlue is worth it for your outreach and how to get the most from a purchased email list.

Scale