Sales Hacker

MAY 23, 2019

But when you express those numbers as minutes in the day, they suddenly become a more visibly finite resource: Just 1,440 minutes in the day. Mistakes and setbacks abound when we don’t proactively manage the close of an important sale. Know how to work proactively with account mapping. Know when to spend your time on the sale.

Enterprise 67

Enterprise Sales Technical Review Leadership 67

Kellblog

DECEMBER 27, 2021

I don’t think many people believe that we’re returning to pre-Covid norms when, and indeed if, we enter a post-Covid world. Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

Neil Patel

DECEMBER 17, 2020

How does a company stay efficient, even as they are trying new things and bringing on employees? If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you. Thankfully, you can break your search down into three essential goals.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Sales Hacker

MAY 8, 2020

C-level insights(13:35). ? Leverage your executives (21:46). ? Pump up the deal size (31:15). ? Now, the biggest thing is going to be at the end — and it’s also something that I’ll leave you that you can download — which is what I call, How to Find and Close a Mega Deal in 12 Months When the Conditions are Right.

Outsourced Development 61

Outsourced Development VP of Engineering Consulting Sales Hiring 61

OPEXEngine

MAY 19, 2020

For corporate leaders, however, the exact timing and duration of a recession matters less than being ready to seize the moment early, when they have more options. Getting ahead of the curve avoids the painful alternative—being forced to react hastily in a crisis. The end of low interest rates. Downturns upend the playing field.

Scale 59

Scale Strategy Technical Review Acquisition 59

OpenView Labs

AUGUST 20, 2019

But what you may not know is how dramatically the product has changed over the last twenty years, or that the company recently implemented a truly comprehensive pricing and packaging update. They shared their story of tackling pricing and packaging after ten years without any updates (something they do not recommend, by the way).

Pricing 42

Pricing Development Team Review Technical Review Software Review 42

Brian Balfour

SEPTEMBER 26, 2017

You walk into your growth interview after hours of preparation. You’ve perfected your 2 minute pitch, polished your work stories, and maybe even done some case prep. You’re ready to showcase your achievements and you have an answer ready for any question they throw at you. Thank you for subscribing!

Interviewing 65

Interviewing Retention Metrics Social Media 65

SaaStr

JUNE 10, 2021

Transcript: Announcer: In today’s SaaStr insider episode, Marten Mickos, CEO at HackerOne shows the innovative approach of packaging customer value, and how your business can use their model to build elegant and powerful customer offerings. Software is just one thing of all the value you need to deliver to a customer.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

GetUplift

DECEMBER 12, 2021

All the analytics, automation tools, machine learning, and other buzzwords will never help you create high-converting experiences for your prospects if you fail to leverage the one component that matters more than anything else in marketing, emotion. How to do customer research to support your emotional marketing strategy.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

ChurnZero

DECEMBER 16, 2022

As a CSM, do you have to chase customers into doing the bare minimum required to see product gains, whether it’s responding to an email, showing up to a meeting, or finishing a task? Your first instinct might be to blame sales for a bad-fit customer…but the account matches your ideal customer profile (ICP) to a T.

Customer Success 98

Customer Success Pricing Metrics Leadership 98

SaaStr

MAY 15, 2020

and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. When should one hire their first CS rep? When should one hire their first CS rep? Before Tidelift, Bridget was VP of Sales @ Logz.io Prior to SumoLogic, Bridget was VP of Sales @ YesWare where she increased MRR per rep by 450%.

Sales Hiring 197

Sales Hiring Scale Technical Review Outsourcing Services 197

User Pilot

JANUARY 17, 2024

If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. This guide explores 15 practical strategies you can adopt when scaling your SaaS business.

Scale 101

Scale Scaling SaaS Underperforming Technical Team 101

SaaStr

JULY 30, 2020

When is the right time to hire their first sales reps? What are the most common mistakes founders make when hiring their first reps? Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Why do founders have to sell the product themselves at the start?

Part-Time VPE 206

Part-Time VPE Scale Sales Recruiting Sales Hiring 206

CloudGeometry

APRIL 25, 2022

That means they’ve got plenty of software they already depend on that needs to work with whatever your SaaS product can do for them. Still, it also means a lot more scrutiny on how your product works. You likely made time-to-market trade-offs to speed up your roadmap. How do you respond?

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. How does Yousuf advise CEOs approach CIOs when it comes to discounting? How does Yousuf advise founders approach CIOs when it comes to multi-year deals? Does the mindset of the CIO change when the deal is paid upfront? Loving our podcast content? Harry Stebbings.

Technical Advisors 165

Technical Advisors Scale Technical Review Payment Solutions 165

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. I’ve pulled together the top 97 books from a range of sales disciplines to give you the information you need to stay relevant, lead conversations, understand the trends — and of course, improve your game. Have been recommended by sales professionals.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MARCH 11, 2024

Looking for an effective retention analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your retention analytics needs. Set up your metrics to measure growth and retention.

Software Review 52

Software Review Retention Technical Review Systems Review 52

Sales Hacker

SEPTEMBER 8, 2021

The clock starts ticking as soon as a lead engages with one of your marketing campaigns. If you wait longer than five minutes to respond after engagement, your conversion rate could potentially plummet by 80%. Looking to better connect your marketing and sales funnel? Timing is everything. If you want to know how… Read on.

Scale 84

Scale Underperforming Technical Team Sales Funnel Engagement 84

Neil Patel

FEBRUARY 10, 2021

Some days, getting customers interested in your local dental business can feel like an uphill battle. Whether you don’t know where to start or you’ve struggled with outshining your competitors, the process of building your online presence can seem daunting. Dental Marketing Strategy #1: Localize Your Ads.

Marketing 113

Marketing Advertising Engineering Underperforming Technical Team 113

User Pilot

NOVEMBER 25, 2021

One of the most powerful tools at your disposal in SaaS is in-app feedback surveys. If you can collect, interpret, and act on data that your users are sharing about their successes, problems, and how they feel about your product in general, you have a recipe for exponential customer growth and long-term user retention.

Software Review 98

Software Review SaaS Technical Review Churn 98

Sales Hacker

OCTOBER 7, 2021

We’re often encouraged to hide, toughen up, and bury our emotions. Let’s flip the script: Your intellect, emotion, instinct, and empathy as a woman are what make you both a valuable human and invaluable company asset. Celebrate taking time off to be with your family, kids, pets, friends, or alone with your thoughts.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Intercom, Inc.

DECEMBER 12, 2018

– lie beyond the realms of this article but one thing is clear: this market is HUGE. . – lie beyond the realms of this article but one thing is clear: this market is HUGE. But here’s the thing: a tool is not a strategy. Strategy first, technology second. In fact, 94% of buyers buy software in this exact way.

Technical Review 223

Technical Review Technology Scale Marketing 223

All that Saas

JULY 8, 2021

Want to improve your digital marketing? That is why you need to step up your email marketing game in 2021. The solution can be set up quickly with minimal configuration for reliable delivery, scalability & real-time analytics along with flexible APIs. Do you want to build strong customer relationships?

Software Review 52

Software Review Software Marketing Scale 52

SaaStr

JULY 1, 2020

Raise your hand if you can hear me, everybody here. Sorry, I didn’t mean to cut off the video, but I’m learning Zoom bumps, but I think we have 905 folks in, coming up on a thousand. I’ll do some background before we start and let us get up into the quadruple digits, but please grab a coffee, join us.

Merchant Services 183

Merchant Services Scale Sales Recruiting Sales 183

SaaStr

AUGUST 27, 2019

The different road signs you should be looking out for and also the tracks that you need to lay for your growing sales team. Our goal is that there will be at least one new tactic you can take back and try with your teams tomorrow. Want to see more content like this? Join us at SaaStr Annual 2020. Jessica Lin | Co-Founder @ Workbench.

Sales Recruiting 132

Sales Recruiting Sales Hiring Scale Sales 132

SaaStr

JULY 26, 2019

In Today’s Episode We Discuss: * How Eric made his way into the world of startups and SaaS. * What have been Eric’s biggest lessons when it comes to making the transition from founder led sales to sales team? How does Eric think about the importance of quantity vs quality of logos when acquiring your first few customers?

Sales Hiring 142

Sales Hiring Scale SaaS Payments Payment Services 142

Sales Hacker

MARCH 27, 2020

When to use one? The three types of customers (08:56). ? When do you use a sales presentation? (12:25). The three distinct stages of sales deck (14:22). ? Now, when I say major, I mean major. We spent dozens of hours coming up with the perfect strategy. What You’ll Learn. Why use sales presentations?

Entertainment 73

Entertainment Sales Startup Strategy 73

Sales Hacker

AUGUST 1, 2018

At one time, if you were starting a new business, your first call was to the phone company. billion customers will be hooked up via VoIP. Top-quality telecommunications companies have stepped up to help businesses with the services they need. Let’s help you narrow down your options: Assessing Your Telephony Needs.

Technical Review 49

Technical Review Scale Systems Review Software Review 49

Sales Hacker

AUGUST 19, 2019

You can quit and move on… give it your all and try to get better at sales… or transition out of sales and accept a different role with your employer. If you’re good at engaging with people, it’s worth investing in your own skills to see if you can level up and start hitting (or crushing) your quota.

Sales 80

Sales Social Media Software Development 80

Neil Patel

OCTOBER 14, 2021

Say “Hi” to your business’s new best friend: business Pinterest accounts. The average lifespan of a pin is three months which is much longer than Facebook which averages five to six hours, and Twitter which averages at 15-20 minutes. With your business account, you get: They Offer Different Terms of Service.

Branding 145

Branding Social Media Business Marketing 145

User Pilot

NOVEMBER 4, 2020

But if you’re in a hurry, here’s our quick breakdown of Product Manager Jobs To Be Done and the UX tools that even the least techie person out there can use: (You can click on any of the links above to jump ahead to our write-up of the section and the tools. ). That’s no longer the case – thank goodness! Wireframing. Prototyping.

SaaS Payments 97

SaaS Payments Payment Methods Payment Solutions Payments 97

GetUplift

JULY 23, 2018

Them: “Our designers created a new, beautiful, sleek, up to date and responsive site…”. Adding a pop up. They’re not based on the specific behavior of your visitor, on your value proposition or on your audience, they’re just general ideas and things people have done in the past that worked for them.

Pricing 63

Pricing Interviewing Technical Review Banking 63

Neil Patel

OCTOBER 19, 2020

But agile project management tools can make your life much easier. It’s the best way to collaborate with your team, manage changing tasks, and keep track of various projects at scale. In addition to the managerial perks of agile project management software, your entire team will benefit as well. Collaboration Features.

Payment Solutions 118

Payment Solutions Management Payment Services Technical Review 118

GetUplift

JANUARY 16, 2019

There’s technical set up. Because when Alex Turnball of GrooveHQ impromptu interviewed over 500 customers, he discovered so much. When you talk to your best (and worst) customers, you can optimize all of this: Your product >> Customer feedback helps you fix your flaws or develop new angles.

Interviewing 66

Interviewing Underperforming Technical Team Technical Review Systems Review 66

SaaStr

SEPTEMBER 13, 2019

264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. In terms of ambition, how does one set ambitious enough plans to be a stretch but not a stretch too far? How can one approach setting up a services team for scale?

Engineering 26

Engineering Scale Underperforming Technical Team Customer Success 26

User Pilot

FEBRUARY 27, 2023

User onboarding is one thing that can make or break your product. You get it right, and your customer base and revenue constantly grow. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. That’s what we explore in this complete guide to user onboarding.

Onboarding 105

Onboarding Customer Lifetime Value Engagement Underperforming Technical Team 105

Intercom, Inc.

OCTOBER 22, 2019

Good onboarding isn’t just about introducing new signups to your product’s features – it’s a continual process of guiding people towards success with your product. That can seem daunting when you think of all the channels and flows and steps involved. Sign up for our special onboarding webinar here. The C.A.R.E.

Onboarding 200

Onboarding Churn Mobile Retention 200