Audacix

NOVEMBER 10, 2023

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

Payment Services 40

Payment Services Payment Solutions DevOps as a Service Payments 40

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. Much of the success here depends on how competent and motivated the CTO and their team is.

Sales Hiring 95

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 95

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! The other thing is I’ve studied enterprise software for literally 30 years. I was an intern at IBM mainframe software when I was 20 years old. “Look, here’s enterprise software. I was a software developer, a product person.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Tech debt refers to the cost of redeveloping existing products and code that wouldn’t otherwise be able to scale or evolve over time to meet shifting consumer needs. And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

User Pilot

MARCH 27, 2023

We finish with an overview of product analytics tools that your team can benefit from. Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. What’s more, you can collect data at scale for a more representative view.

Underperforming Technical Team 97

Underperforming Technical Team SaaS Churn User Experience 97

Audacix

MAY 27, 2022

How to build a culture of security within your SaaS development team? In order to get your repeat business, they forget to explain just how you can build a repeatable, scaleable and consistent application security structure within your software development teams. Why do I need a penetration test?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

Underperforming Technical Team 179

Underperforming Technical Team Scale Innovation Startup 179

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Cognota didn’t necessarily start as a software business.

Payment Solutions 95

Payment Solutions Payment Services SaaS Payments VP of Engineering 95

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

OpenView Labs

MAY 20, 2021

I saw this as a client partner and then regional managing director at an eBusiness firm that scaled from 0 to 2,000 people in three years, organically. The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84

OpenView Labs

JANUARY 12, 2022

Take Stack Overflow , the world’s largest software developer network, community, and platform, serving close to 100 million monthly visitors. In fact, the team intentionally takes a non-dualistic approach that relies more on empathy, flexibility, and context than on the concept of right versus wrong. .

Leadership 76

Leadership SMB Underperforming Technical Team Scale 76

Andreessen Horowitz

SEPTEMBER 25, 2023

We brought together some of the best AI founders and leaders—from those scaling the underlying foundation models to those building products that could transform entire industries—for a series of conversations on where we are, where we’re going, and the big open questions in the field. Noam Shazeer, Character.AI

Artificial Intelligence 142

Artificial Intelligence AI Scale ChatGPT 142

Intercom, Inc.

NOVEMBER 17, 2022

We talk a lot about scaling when there’s VC funding involved, but bootstrapping is a whole other game. Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

ProfitWell

MARCH 12, 2020

Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Userlane is designed to help people understand any software, boasting a reduced time-to-value for consumers, along with increased retention and user engagement. From an internal standpoint, the software is a valuable training tool.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. Before this transaction, Andrew had raised over $45m in funding from the likes of Rory @ Scale and Bain Capital Ventures just to name a few.

Sales Hiring 150

Sales Hiring Scale SMB Sales Recruiting 150

SmartKarrot

APRIL 24, 2023

Quality is a critical factor for any software product, and SaaS is no exception What is Quality? Quality in SaaS (Software as a Service) refers to the ability of a SaaS solution to meet or exceed customer expectations, perform optimally, and provide a secure and reliable user experience.

Underperforming Technical Team 16

Underperforming Technical Team SaaS Scale User Experience 16

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Audacix

MAY 23, 2018

Is this an application that your team members or vendors use to make sure that you are actually able to service your customers? The issue of automated software testing tools is central to any such engagement. Understand the context What is it that you're putting on the line with this decision?

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

Andreessen Horowitz

DECEMBER 5, 2023

But along the way we found that the tool that we’d built was really interesting to a lot of other developers. So, myself and my co founder, we were kind of software developers, like kind of engineers by background. H ow did you guys think about the API that you wanted to launch with for other developers to build on?

Sales Hiring 94

Sales Hiring Sales Recruiting Banking Outsourced Development 94

CustomerSuccessBox

DECEMBER 12, 2019

Not only investment but a change in mindset along with continuous efforts from the whole team is required to get exponential results. While scaling Customer Success, leaders are prone to make some common mistakes based on their presumptions. Making the Customer Support team do Customer Success. Can a software developer do sales?

Customer Success 59

Customer Success Sales Hiring Scale Underperforming Technical Team 59

Audacix

JULY 28, 2022

Application security is seldom considered during the ideation phase of web application development - unless the development team has previously been hacked and survived to tell the tale. The most secure web applications use best practice security features throughout the software development lifecycle.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. The top ten technical strategies to avoid. Multi-cloud architectures.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. Good decision, bad outcome — that would be bad luck.

Underperforming Technical Team 82

Underperforming Technical Team Investment Scale Sales Hiring 82

BetterCloud

NOVEMBER 1, 2017

When it comes to enterprise software, the build vs. buy conundrum is a common one that many companies grapple with. One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. Because there was commercially available software that did the same thing, more or less. “It

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Engineering 45

Valuize Consulting

JUNE 10, 2020

C ustomer success processes in B2B software businesses today are often inefficient, siloed and lacking scalability. Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics.

Customer Success 40

Customer Success Engineering Scale Technical Review 40

Outseta

AUGUST 23, 2017

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment. Planning is guessing.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

SaaStr

MARCH 20, 2019

What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? * Jeff Lawson: Sure.

Underperforming Technical Team 127

Underperforming Technical Team Development Software New CTO 127

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. I think that’s probably the fastest we’ve ever seen a company get to that scale. It’s not just the number of unicorns.

Cloud 101

Cloud Scale AWS Machine Learning 101

Trint

NOVEMBER 23, 2020

I’d never been exposed to software developers and the mysterious world of coding. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. I remember saying to the team, “We just invented the future.”

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

User Pilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. The Customer Success team’s role is to close the gap between customer expectation and customer experience. ” on a scale of 0 to 10. Sending out surveys and talking to customers might sound easy.

Data 52

Data Social Media Technical Review Interviewing 52

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 100

Sales Enablement Scale Sales Hiring Outsourcing Services 100

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? ” I’ve never heard that.

Scale 294

Scale Underperforming Technical Team Engineering Wireless 294

User Pilot

MARCH 24, 2023

Alternatively, is there another onboarding software that can accomplish the task more smoothly? Choosing the appropriate software can be a difficult decision with so many options available. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

SaaStr

MAY 7, 2019

Justin Kan : It seems like kind of a renewed emphasis or maybe a new emphasis on mental health and building a different kind of company, like one that’s maybe a little bit more balanced and focused on kind of the holistic experience of being a member of the team is something that’s intrinsic to both you guys’s companies.

Scale 117

Scale Scaling Sales Hiring Underperforming Technical Team 117

Frontegg

MAY 20, 2021

This architecture emerged as a solution to the old monolithic approach to web application development. In monolithic software, everything is built as one unit. Even the smallest code changes require building and deploying a new version of the whole software. All business logic is grouped into one extensive application.

Scale 145

Scale Transportation Underperforming Technical Team Communication 145

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I realized after three or four weeks that retirement was boring and then set up a gaming software company called Inspire Gaming Group” And I always wanted to work in technology. I always loved software and developing software.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183