SaaStr

JUNE 19, 2025

ARR data cloud leader is adapting to AI disruption, the evolution of technical sales, and what it really takes to build strategic partnerships that scale. This creates hyper-aligned incentives where sales success is measured by use case creation, not deal size. ” This creates a fundamental shift in how sales teams operate.

AI 268

AI DevOps as a Service Scale Outsourced Development 268

SaaStr

JUNE 9, 2025

The HubSpot AI Playbook: How Yamini Rangan Is Leading the Most Aggressive B2B AI Transformation HubSpot’s CEO came to SaaStr Annual + AI Summit to do a deep and honest dive on how she’s transforming the company into an AI-first $2.75B+ ARR B2B leader. And what it means for the future of B2B software.

AI Search 179

AI Search AI Scale B2B 179

How To Buy Saas

MAY 26, 2025

Deployment involves considerations like scaling the model to handle many requests, optimizing inference speed, and monitoring outputs for quality. For example, GPT-2 and successors tapped into Common Crawl to scale up their training data when curated datasets proved too small. Well dive more into SaaS applications shortly.)

Artificial Intelligence 64

Artificial Intelligence Data Software Review SaaS 64

SaaStr

JUNE 10, 2025

The hard problems in B2B software were never the routine CRUD operations, user management, or basic integrations. The hard problems were understanding your customers, designing the right workflows, and scaling your architecture. The entire development cycle accelerates because: Faster iteration leads to better product decisions.

B2B 268

B2B Software Scale AI 268

SaaStr

JULY 1, 2025

“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. I’ve been in B2B software now for 20+ years (!). Same APIs, same databases, same development cycles. Companies were scaling existing playbooks, not inventing new ones. Fast as Frack.

AI 179

AI Software Review Technical Review Sales Hiring 179

SaaStr

JUNE 27, 2025

Leading crossover VC firm Coatue recently put together its highly detailed East Meets West Conference overview of AI, Growth and Tech here. They can achieve massive scale while maintaining private company advantages (long-term focus, less regulatory burden, strategic flexibility). . #10: Everyone else becomes a footnote.

AI 238

AI Scale Headcount Revenue 238

User Pilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Intercom Mobile is hard to beat if your primary goal is to chat directly with customers and send quick in-app messages at scale. What is Intercom Mobile? Source: G2.

Mobile 71

Mobile Software Review Pricing Underperforming Technical Team 71

SaaStr

APRIL 1, 2025

4 Unexpected GTM Learnings from CROs of Wiz, Toast, Codeium/Windsurf and Databricks Through Sam’s conversations with leading CROs in his “CRO Confidential” series, several counterintuitive insights have emerged: 1. Contrary to conventional wisdom, hiring based solely on restaurant experience wasn’t effective.

Scale 202

Scale Sales Hiring Underperforming Technical Team Headcount 202

Tom Tunguz

NOVEMBER 5, 2024

Occupation Employment (in millions) AI Technology Software Developers & IT 2.71 Ad creative production, AI design, customer lifecycle at scale Management Analysts 0.88 Sales Managers 0.4 Automated sales coaching, AI sales development Architects, Surveyors, & Cartographers 0.28

Software Review 237

Software Review Technical Review Scale Construction 237

TechEmpower SaaS

DECEMBER 11, 2023

million software developers worldwide. Given this diversity, it's important to be selective in the development services company with whom you choose to partner. Do you anticipate scale issues presently or in the future? You'll discover firms that are prolific in design/interface and light on development, and vice versa.

Software Development 443

Software Development Development Software Review Software 443

SaaStr

JUNE 14, 2023

Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%. At SaaStr Europa, UiPath’s Dines shared five insights from growing a company from nothing, so other founders can learn what it takes to scale a SaaS startup to $1B+ ARR.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Building for scale. Optimizing costs.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

JULY 30, 2024

Product-led outperformers generate ten percentage points higher in ARR and 50% higher in valuations than sales-led growth outperformers. How do you scale PLG? How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? What does scaling Enterprise ARR mean?

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

SaaStr

MAY 12, 2022

Offering its services as a freemium-based model, CircleCI recognizes driving trials as the cornerstone of a go-to-market strategy for any developer tool. . Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 261

Scale Payments SaaS Payments Payment Services 261

SaaStr

SEPTEMBER 29, 2022

So lots of folks talk about GitLab as a leading in software development and devops, but GitLab also has sort of a quieter cousin that also IPO’d: JFrog. JFrog started off as the #1 binary repository and has expanded from there as a multi-product suite for software development. We’ve seen this before.

Scale 292

Scale SMB Software Development Cloud 292

Tom Tunguz

JANUARY 18, 2023

Most massive software companies structure themselves with an office of the CEO, which allocates capital to different business units. There are three paths I’ve seen to achieve this scale: The dominant path of the last ten years: focus on a single product until the company is roughly at $100m in ARR, then build adjacent products.

Startup 312

Startup Strategy Scale Cloud 312

SaaStr

DECEMBER 1, 2024

As Co-CEO, he has helped transform monday.com from a team management tool into a leading work operating system platform used by hundreds of thousands of organizations worldwide. Product-Led Growth Before It Was Cool While others were building massive sales teams, Zinman pushed for a product that would sell itself. The result?

Scale 250

Scale SaaS Company Culture Leadership 250

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. These are classic inflection points for a development team.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

Incredo

NOVEMBER 19, 2019

How To Deal With Software Development By Embracing The Slow Down Strategy , Incredo. As a SaaS CEO, you (probably) won’t directly be in charge for software development. But even if you hire the best Development Manager, there are certain things you should be aware of. And you are right.

Scale 188

Scale Sales Hiring SaaS Software Development 188

SaaStr

JUNE 19, 2021

But Wong offers a word of caution: “If you don’t get your ICP right, you kind of become this custom software development shop for your top customers.” Once you accelerate to significant scale growth, it’s vital to get an outsider’s perspective. Keep your eyes on the prize of your ultimate ICP. . Thriving ($100 million +).

Sales Hiring 232

Sales Hiring Scale Marketing Sales 232

Tom Tunguz

NOVEMBER 8, 2023

Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. They are faster to get started (no account creation), they can scale very quickly, and they can rise to enterprise levels with commercial cloud offerings.

Artificial Intelligence 227

Artificial Intelligence Trends Data Software Review 227

The Angel VC

NOVEMBER 29, 2013

Note that the x-axis is not a true-to-scale representation of time elapsed. For a true-to-scale representation I would have to add much more space between the Series A and the Series B and between the Series B and the Series C. Let’s have a closer look at each of the three phases.

Scale 190

Scale Startup SaaS Customer Lifetime Value 190

Sales Hacker

DECEMBER 13, 2024

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. A $1B Acquisition with a Singular Leader for Both Sales and Customer Success In 2017, tech leader Vikas Bhambry found himself at a crossroads. 3 reasons why a unified sales and customer success strategy works 1.

Scale 107

Scale Sales Hiring Acquisition Customer Success 107

Tom Tunguz

JUNE 2, 2024

At small scale this may not seem important. More than that, Tobiko enables data engineers to operate with the same discipline as software developers: creating development environments, writing tests to ensure code performs as intended, & simulating changes to ensure one line of code doesn’t wipe a billion rows.

Scale 183

Scale Investment Finance Software Development 183

OpenView Labs

AUGUST 18, 2020

We’re in the modern era of software development. Traditional waterfall methodologies of the 80s and 90s are transitioning to more iterative agile development, and with that a DevOps culture has emerged. Companies are shipping software faster and more frequently, a shift that requires tools that can keep up.

Software Development 96

Software Development Development Software Scale 96

Sales Hacker

JANUARY 3, 2022

Content is the cornerstone of sales enablement, but creating it is a massive headache. Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. Read on for a cursory overview of how Agile can be applied to creating sales content along with a few tips for getting started.

Sales Enablement 111

Sales Enablement Scale Sales Hiring Outsourcing Services 111

SaaStr

MAY 22, 2019

Hubspot is an inbound marketing and sales software company based in Massachusetts. Prior to this, he was a Venture Partner at Longworth Ventures, VP of Sales at Groove Networks (acquired by Microsoft.). His session focused on scaling an open culture. Brian Halligan is co-founder and CEO of Hubpost.

Scale 169

Scale Leadership Consulting Software Development 169

SaaStr

JANUARY 26, 2022

UserTesting has opened offices in EMEA and APAC but has a bit lower international growth than I’d expect, given how global software development is now. Didn’t add an enterprise sales force until 2016 (9 years after founding), didn’t add “enterprise platform” until 2012. Room to grow.

Scale 189

Scale SMB Enterprise Pricing 189

SaaStr

JANUARY 15, 2021

At his core, Jeff Lawson is a software developer first, and the CEO of Twilio second. He gets what goes on in a developer’s brain and the detailed process of building software, but he understands that businesses are motivated to move quickly. ” and receive an answer that sounds like gibberish to you.

Sales Recruiting 231

Sales Recruiting Development Software Review Management 231

Intercom, Inc.

MAY 14, 2019

Mid-market and enterprise sales deals are undeniably complex. Successfully managing complex sales requires a different level of visibility into your deals. A large-scale data restructuring project involving another vendor. While it was designed for software development, its principles are just as relevant to sales.

Scale 147

Scale Management Sales Underperforming Technical Team 147

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. Again, it was an easy to use model which scaled effective decision-making.

Underperforming Technical Team 215

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 215

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

SEPTEMBER 17, 2020

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. In other words, they got first-hand experience of the pains of software development. There was also a highly efficient inbound sales model.

New CTO 275

New CTO CTO Benchmarks Consulting 275

CloudGeometry

NOVEMBER 19, 2021

The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. For the last mile of software development, productivity is measured in the delivery of results over time.

DevOps as a Service 130

DevOps as a Service Software Delivery Scale Benchmarks 130

Neil Patel

OCTOBER 19, 2020

It’s the best way to collaborate with your team, manage changing tasks, and keep track of various projects at scale. In addition to the managerial perks of agile project management software, your entire team will benefit as well. It should be relatively easy to determine if the tool in question is built to scale. Project Type.

Payment Solutions 145

Payment Solutions Management Payment Services Technical Review 145

FastSpring

JULY 11, 2024

Sahil Patel (14:27) What I’m optimizing, great question, is can I get more people from the traffic you already get to turn into a sales prospect? Now, let’s unpack what a sales prospect means. Traffic you already have, get more people to turn into a sales prospect. Sahil Patel (16:09) Yeah.

B2B 168

B2B Scale Underperforming Technical Team Sales 168

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88