ChurnZero

DECEMBER 21, 2023

Designing a successful post-sale strategy requires choices, says CXology’s Tim Conder. Here’s the webinar in full. Maybe, just as our product teams create a roadmap of future product features, we should have a similar roadmap of improvements to our customer experience. But we can’t do it all.

Sales Recruiting 52

Sales Recruiting Scale Customer Success Sales 52

Sales Hacker

MAY 8, 2019

A successful close is the end goal that every sales team guns for. Whether prospecting, making cold calls, negotiating, or even researching, every small step a sales rep takes is tied to this goal. But despite a focus on closing sales, it remains one of the biggest issues for teams. Image Source. We all know this.

Underperforming Technical Team 110

Underperforming Technical Team Sales SaaS Forecasting 110

ChurnZero

MARCH 15, 2019

Churn Monster #10: Bad Fit Customer . We’re talking about a bad fit customer. A bad fit customer is a customer who is unable to receive value from your product or service due to a mismatch of currents needs and offerings. You go back to the Sales rep who sold the deal and ask for specifics on some of the gaps in the notes.

Underperforming Technical Team 45

Underperforming Technical Team Churn Software Review Compensation 45

User Pilot

JANUARY 8, 2024

Host product webinars to reach your target audience Develop webinar content that educates your audience on industry trends, common challenges, and how your product addresses these issues. Unless necessary, don’t put a price tag on the webinars; just gate the entry with a lead collection form.

Acquisition 99

Acquisition Strategy Social Media Underperforming Technical Team 99

User Pilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

Underperforming Technical Team 90

Underperforming Technical Team Marketing Market Research Outsourced Development 90

Sales Hacker

MARCH 14, 2018

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Before we begin, let’s set a few things straight.

Underperforming Technical Team 68

Underperforming Technical Team compliance Social Media Banking 68

Sales Hacker

DECEMBER 1, 2022

I’ve been an SDR , an SDR director, and now run a sales team at a startup. Why the old models hurt your sales team’s attainment. Related: Territory Management Decoded: How to Uplevel Your Lead Routing and Scoring to Close More Deals (on-demand webinar). Related: The Top KPIs for Sales and How to Choose Them.

Technical Review 77

Technical Review Underperforming Technical Team Outsourced Development Education 77

Sales Hacker

NOVEMBER 26, 2019

The Sales Hacker Success Summit will be here before you know it! WHAT : Five exciting days of advanced sales training and tips from some of the biggest names in Sales. Sales Hacker Success Summit: Level Up for 2020. So, start clearing your schedule, and get ready for the best week of your sales career! COST : Nada.

Sales 103

Sales Underperforming Technical Team B2B Technical Review 103

Sales Hacker

NOVEMBER 3, 2023

Download the ebooks, listen to the old webinars, listen to podcasts employees have done, read any third party articles. We will be hosting monthly digital events, kicking off the series with none other than Lars Nilsson who coined the phrase account-based sales development himself. At Demandbase, data wins every time.

Interviewing 87

Interviewing Sales Hiring Sales Recruiting Underperforming Technical Team 87

Kellblog

OCTOBER 21, 2021

Sales , also known as “sales/outbound,” when a quota-carrying salesrep does their own prospecting, typically found in named-account territory models, and develops an opportunity themselves. Sales/outbound: 10%. Say you’ve just created an RSI alliances team and want them generating 10% of oppties.

Underperforming Technical Team 130

Underperforming Technical Team Engineering Advertising Forecasting 130

Sales Hacker

MARCH 14, 2018

The General Data Privacy Regulation (GDPR) was a key component that was highlighted in Sales Hacker’s sales trends and predictions for 2018. This article dives into an overview of the GDPR, the good, the bad, and the grey areas around this new data privacy regulation. Before we begin, let’s set a few things straight.

Underperforming Technical Team 49

Underperforming Technical Team compliance Social Media Banking 49

Incredo

NOVEMBER 21, 2019

If sounds like this topic can help you generate more SaaS sales with less risk, we are starting! And end up wasting their time and resources with affiliates that underperform. I see many SaaS companies jump headlong into creating an affiliate program thinking it will bring in a large number of customers without much effort.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them.

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Its workstreams rely upon inputs such as sale’s manual data entry and gut instincts. Sales or Sales Operations. Not product management.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

ChurnZero

JULY 22, 2022

Does your Customer Success team have a shallow view of onboarding? In our webinar, Driving customers to value during onboarding at scale , Donna shares how to stop recreating the wheel every time you onboard a new customer as well as why, how, and when to lead customers to first value. It depends on how technical your customers are.

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

How To Buy Saas

APRIL 4, 2023

So, if you’re aiming to increase the likelihood that your emails are going to be opened, read, and most importantly, acted upon , then read on, as we explore the most common reasons for marketing emails failing to generate sales. You should always be analyzing your metrics and making adjustments to improve your content and drive more sales.

Marketing 52

Marketing Sales Social Media Underperforming Technical Team 52

Sales Hacker

MARCH 22, 2021

The world of sales motivation has been flipped upside down, especially when it comes to President’s Club. It’s a tried and true method for motivating and incentivizing your sales reps, but there are a lot of question marks surrounding it as we progress through 2021. Jenna Donohue, Sales Manager for Emerging Segment at Outreach.

Strategy 60

Strategy Sales Underperforming Technical Team Travel 60

Kellblog

NOVEMBER 21, 2021

While common, it’s a bad idea. If nothing else, it serves as reminder of why we shouldn’t ask closed-ended questions in sales. Now, let’s dive into the use of demos as a call-to-action (CTA) both on your website and by your sales development reps (SDRs) [1]. Thanks for reading.

Underperforming Technical Team 128

Underperforming Technical Team Enterprise Development Marketing 128

Baremetrics

APRIL 3, 2019

When we started Demio , we firmly believed that webinars were the most powerful marketing tool for bringing in leads and sales, but the results for our own webinar campaign were disappointing. We are literally the co-founders of Demio : a webinar platform built for marketers. So, why weren’t people joining our webinars?

Engagement 51

Engagement Underperforming Technical Team Content Marketing Growth Hacking 51

Sales Hacker

MAY 24, 2021

Whether you’re sales or marketing, putting out content is a never-ending task, a mountain with no peak. It teaches you exactly how to thread a story through your brand and how both sales and marketing can be part of that process. We’ll attend the webinars they attend and listen to the podcasts they listen to. Content ideation.

Marketing 71

Marketing Sales Underperforming Technical Team Social Media 71

InsightSquared

MARCH 5, 2021

Throughout his three decades of experience running revenue organizations, he has seen the good — and plenty of the bad. Fact: Your sales reps, regardless of how great they are, will never deliver the level of hygiene required to give you confidence in your CRM data. This piece will focus on the importance of activity capture.

Forecasting 62

Forecasting Underperforming Technical Team Revenue Data 62

Baremetrics

APRIL 3, 2019

When we started Demio , we firmly believed that webinars were the most powerful marketing tool for bringing in leads and sales, but the results for our own webinar campaign were disappointing. We are literally the co-founders of Demio : a webinar platform built for marketers. So, why weren’t people joining our webinars?

Engagement 40

Engagement Underperforming Technical Team Content Marketing Growth Hacking 40

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. It’s going to be the growth team, and we’re going to put three to four headcount on it.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

InsightSquared

APRIL 10, 2020

Our webinar series, “Ramp to RevOps,” was designed to help you do just that. If you missed our webinar, worry not. Company size, team structure, and cultures are some of the elements that you’ll want to take into consideration. Check out our on-demand webinar here. Here are the key takeaways from each of our episodes. .

Forecasting 71

Forecasting Underperforming Technical Team Technical Review Scale 71

Sales Hacker

SEPTEMBER 16, 2019

One of the biggest decisions you can make when setting up your sales team is whether to focus primarily on inside or outside sales. They seem to be completely at odds, with one focused on clients with a high acquisition cost and high ACV (annual account value), the other focused on a high sales velocity. Hiring guide.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

Sales Hacker

NOVEMBER 24, 2020

Subscribe to the Sales Hacker Podcast. Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. Sam Jacobs: On today’s show, we’re talking to a friend, an insightful author and leader, and an expert on sales, Trish Bertuzzi. We’re on iTunes.

Underperforming Technical Team 80

Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

Sales Hacker

MAY 21, 2020

When inbound sales and marketing works, it’s great. I’ve worked with many companies throughout my career, and there tends to be six common, tactical mistakes when it comes to inbound process: They don’t have sales and marketing alignment and accountability documented in a comprehensive SLA. Start with a Sales & Marketing SLA.

Scale 132

Scale Underperforming Technical Team Headcount Technology 132

Valuize Consulting

APRIL 8, 2022

As a revenue leader, are you empowering and incentivizing all of your customer-facing teams to drive maximum NDR in your organization? Driving Net Dollar Retention (NDR) cannot be the sole responsibility of your Sales, Customer Success or Renewals department alone. Best Practice 1: Create Distinct Sales & Customer Success Motions.

Innovation 52

Innovation Underperforming Technical Team Outsourced Development Compensation 52

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? How does PagerDuty gain a sense of company morale at scale?

Scale 180

Scale Underperforming Technical Team Leadership Branding 180

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? Oops… Today we’ll be covering the five tips and here they are right here, from handling buyer expectations to navigating the complex sale.

Underperforming Technical Team 156

Underperforming Technical Team Sales Hiring compliance SMB 156

User Pilot

JANUARY 30, 2023

Offering educational webinars showcasing the value of your product, like Userpilot. The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. They're important for software development to get early feedback, but they usually don't stick around.

Technical Review 85

Technical Review Software Review Underperforming Technical Team Education 85

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

SaaSOptics

MAY 19, 2022

For subscription-based SaaS businesses, your customer acquisition metrics indicate how effectively you acquire new users via sales, marketing, or a product-led approach like a free trial. At what point will you introduce Sales into the buyer’s journey? . Metrics: What’s your target win rate for sales opportunities? .

Acquisition 59

Acquisition Scale Strategy Software Review 59

ChurnZero

OCTOBER 28, 2022

The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded. Q: Though sales and CS are different functions, they’re often viewed as the same. Every other team has to do that. What does that look like?

VP of Engineering 52

VP of Engineering Customer Success Scale Underperforming Technical Team 52

Sales Hacker

AUGUST 10, 2021

In this episode of the Sales Hacker podcast, we have Keith Daw , VP of GSD and Trainer at McDonell Consulting Group , where he ‘Gets Stuff Done’ and teaches the Sandler Training methodology. Know why you’re training your team before you start. Subscribe to the Sales Hacker Podcast. powered by Sounder. What You’ll Learn.

Scale 104

Scale Underperforming Technical Team Leadership Consulting 104

Stax

FEBRUARY 28, 2024

This is often due to misconceptions that they will have to develop this functionality from scratch (more on this later). An open API means that a SaaS provider has made its code available via documentation so your team can offer different features and services, such as recurring billing or invoicing.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88