Tom Tunguz

NOVEMBER 12, 2023

The data suggests revenue per employee growth is zero dring product development. The reality is most companies do not grow revenue-per-employee per year linearly. Then the company enters a period of hyper growth during which it scales rapidly, approximately 50-60% annually. I wonder what trends we’ll see in 2033.

Software Review 292

Software Review Trends Revenue Software 292

SaaStr

APRIL 15, 2024

Dear SaaStr: A Big Tech Co Launched a Competitive Product. In SaaS at least, I’ll give you one metric that is fairly reliable: How many dedicated sales professional do they have, just 100% selling the competitive product? versions of new products. That’s more unusual at a BigCo, especially one with many products.

Sales Hiring 291

Sales Hiring Engineering Metrics Sales 291

The Daily Egg

NOVEMBER 5, 2022

Selling digital products online is one of the best entrepreneurial ventures, whether you see it as a side hustle or a long-term. The post 7 Easy Steps to Sell Digital Products appeared first on The Daily Egg.

306

306

SaaStr

FEBRUARY 12, 2024

Dear SaaStr: Does It Make Sense For Your First Marketing Hire Be a Product Marketer? Generally, the CEO or another founder will hack being both the head of product, and head of product marketing, at least until $1m-$2m in ARR, often longer. And the product usually isn’t all that complicated in the earlier days.

Product Marketing 228

Product Marketing Marketing Scale Communication 228

SaaStr

DECEMBER 29, 2023

Dear SaaStr: How Long Should a Free Trial Be for SaaS Products? Sometimes 14 days really isn’t enough to get enough usage out of the product, for sure. Many customers, for many products, won’t just automatically start on their own. It doesn’t really matter. Then you make need to make it longer. Say, 30 days. Which is also fine.

SaaS 216

SaaS User Experience Startup Investment 216

Tom Tunguz

DECEMBER 17, 2023

To do that, Philip defines data products using DPRDs, structures his data team with five key roles, & defines clear roles between the data team & others in the company. Last, the ZoomInfo team is building an internal product called Heartbeat that measures usage across the main data products. Thank you, Philip!

Data 220

Data Government Scale Headcount 220

SaaStr

MAY 4, 2022

So a top theme across SaaStr CEO interviews since 2017 or so, and across our 5 Interesting Learnings series with public SaaS companies, is … when should you go multi-product? Roughly: By $100m ARR, you probably have to be multi-product to scale at top-tier rates. A new product is often the answer. #1.

Scale 274

Scale SaaS SMB Scaling 274

Tom Tunguz

NOVEMBER 28, 2023

am Pacific, Office Hours will host Philip Zelitchenko , VP of Data at ZoomInfo to discuss Managing Data as Product. Recently, Philip shared his management techniques to run a data team like a standard product software development function with some key nuances. On December 14th at 9.30

Data 217

Data Management Software Engineering Software Development 217

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them.

Underperforming Technical Team 291

Underperforming Technical Team Interviewing Communication B2B 291

User Pilot

DECEMBER 8, 2023

A mindset of product experimentation is vitally important for product success and growth. TL;DR Product experimentation is a systematic and data-driven approach, where you consistently design and run experiments that help you make better product decisions. There are many different types of product experiments.

Management 99

Management User Experience Onboarding Metrics 99

User Pilot

APRIL 30, 2024

In SaaS, product experience management is essential to design a high-quality in-app experience for every user. But how can you transform mere product interactions into a delightful journey? Whereas PIM manages product data across sales channels for consistency and accuracy. Why is product experience management important?

Management 91

Management Customer Lifetime Value Engagement Retention 91

The Daily Egg

AUGUST 9, 2022

We spent many weeks poring over key online marketplace metrics to answer the question of the best online marketplaces to sell products. The post Best Online Marketplaces to Sell Products Compared appeared first on The Daily Egg.

Metrics 300

Metrics 300

SaaStr

NOVEMBER 25, 2020

Both are two of the most impressive and inspiring public SaaS CEOs — but their products and companies couldn’t be more different. And a third key point was to learn about a subject I think about a lot, which is “When is the right time to add a new product?” It’s not just building the 1.0,

Underperforming Technical Team 355

Underperforming Technical Team Cloud Revenue Acquisition 355

The Daily Egg

OCTOBER 14, 2022

The post 7 Ways to Find the Best Dropshipping Products appeared first on The Daily Egg. Offering high-demand merchandise at an affordable price is perhaps the most effective way to ensure your online business thrives in the long.

Pricing 327

Pricing Business 327

SaaStr

AUGUST 12, 2023

Dear SaaStr: What Are The Characteristics of a Good SaaS Product? A good SaaS product is one that after 18–24 months at least, propagates enough of its own leads to create a self-sustaining business. If you aren’t, you probably don’t have true product-market fit. You may be close, but not there yet.

SaaS 224

SaaS Product Marketing Customer Success Marketing 224

SaaStr

FEBRUARY 27, 2024

Dear SaaStr: What Is The Best Indicators of Product Market Fit at an Early Stage SaaS B2B Startup? This is a rough metric, but I’d say from experience working closely with 25+ SaaS companies … if you aren’t growing > 10% a month after $10k in MRR or so … then you don’t yet have product-market fit. Not yet at least.

Product Marketing 278

Product Marketing B2B Startup Marketing 278

Predictable Revenue

JANUARY 23, 2023

Using pirate metrics to know when you’ve reached product-market-fit. The post What Does Product-Market Fit Feel Like? These five key metrics can help you determine where you are on your journey and how to course correct if needed. appeared first on Predictable Revenue.

Product Marketing 239

Product Marketing Marketing Metrics Revenue 239

SaaStr

SEPTEMBER 11, 2021

Lately I’ve been working with 5+ SaaS companies all hiring their first VP of Product. Both are great leaders, and both are great at scoping out the product and its future. That means often it’s not entirely clear who the first VP of Product should report to. Most around $6m-$10m ARR, although one just past $10m ARR.

Part-Time VPE 306

Part-Time VPE Outsourcing Services CTO Hire CTO 306

User Pilot

MAY 7, 2024

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market.

Software Review 59

Software Review Software Scale Onboarding 59

SaaStr

JULY 14, 2023

So a little while back we had a deep dive on just how much of a product expert your VP of Sales needs to be, and your sales team in general. The bottom line is while views weren’t consistent, I can tell you VPs of Sales that don’t know the product close to cold … fail. More on that here. Still, it’s a reality.

Customer Success 217

Customer Success Scale Sales Hiring Leadership 217

User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. We cover: Types of product features. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Improve product road mapping.

Underperforming Technical Team 90

Underperforming Technical Team Software Review User Experience Retention 90

User Pilot

APRIL 29, 2024

Your product is the key. Using the right SaaS design principles can help you build a product that offers value to users. That, in turn, can help drive user engagement and product adoption. Let’s take a look at a few helpful SaaS design principles and best practices that’ll help you enhance the product experience.

SaaS 92

SaaS Onboarding Trends User Experience 92

Intercom, Inc.

DECEMBER 6, 2022

Whether we’re creating tools that improve personalization or strengthening our privacy and security, Intercom has always been committed to bringing a personal touch to every change we make to our product. This is the ninth post in a series exploring our product principles.

Artificial Intelligence 129

Artificial Intelligence Machine Learning Onboarding Communication 129

User Pilot

MAY 7, 2024

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management.

Software Review 62

Software Review Management Technical Review AI 62

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 93

Management Software Social Media Trends 93

User Pilot

OCTOBER 9, 2023

Considering a product pilot to gather feedback on your recent innovation? TL;DR A pilot is a test release of a product or feature to a select group of users, designed to gather feedback and validate assumptions. A minimum viable product (MVP) is used to test the feasibility and viability of a new product idea.

Management 95

Management Trends Metrics AI 95

Intercom, Inc.

AUGUST 25, 2020

Along the way, we’ll explore how conversational UX – cooperative exchanges of inputs and outputs – closes gaps between products and users. Ask yourself, “How do I bridge users’ existing mental models and the product itself?”. As [user], I’m partnering/collaborating with [product/product area/flow] to [job].

Communication 290

Communication Software AI Engineering 290

User Pilot

NOVEMBER 23, 2023

To be a kick-ass product manager , you need a very diverse skill set. This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. PMs need to know how to use product analytics tools to gain actionable insights. Book the demo!

Management 91

Management Technical Review SaaS Data Analysis 91

User Pilot

APRIL 30, 2024

Marty Cagan is a popular name in the product management world. In many ways, he has shaped how successful products are built and how teams can be organized to work toward excellence. Marty Cagan is a well-known figure in the product management and technology industry. Who is Marty Cagan?

Management 96

Management Underperforming Technical Team Innovation Generative AI 96

User Pilot

MAY 1, 2024

Looking to deliver a better digital product experience? Creating outstanding product experiences is essential for boosting user engagement , enhancing core feature adoption, and improving overall retention. This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”.

Customer Lifetime Value 86

Customer Lifetime Value User Experience Retention Scale 86