Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation. Leaders like Kevin “KD” Dorsey use AI to surface rep weaknesses, diagnose call issues, and build targeted training.

AI Search 53

AI Search Scale AI Outsourcing Services 53

SaaStock

FEBRUARY 13, 2019

was created by a team with 25+ years of experience in location-based tech, spanning various services and real-time asset tracking systems. Launched in 2005 in New York and Guangzhou, Gizwits has become the largest IoT development platform in China, as well as its first PaaS and SaaS platform. from Cheetah Mobile, and others.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. He was also Coordinator and Trainer of startup sales at Gama Academy, the first sales training program for Brazilian startups.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Underperforming Technical Team 249

Underperforming Technical Team Headcount Sales Hiring Scale 249

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Intercom, Inc.

FEBRUARY 15, 2018

With so many moving parts in the creation process, from visual design to content or front-end development, what’s the one universal model all of these can apply to ensure the interaction in the end is more human and humane than machine-like? I’m looking at human conversation as a model for all interactions with digital systems.

Underperforming Technical Team 198

Underperforming Technical Team Education Development Startup 198

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

User Pilot

APRIL 24, 2025

Want to advance your career in product management or find top talent for your team? Millions of companies, from the worlds largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Who would be a bad fit for this job?

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

User Pilot

JULY 14, 2021

Choose Pendo if you need mobile app onboarding. If you’re an early-stage startup on a very tight budget (under $100 per month) the options for you include: Intercom, Userguiding and Product Fruits. A bootstrapped SaaS startup with 3 employees and $10,000 in MRR does not have the same needs as a big enterprise. ease of use.

Underperforming Technical Team 105

Underperforming Technical Team Software Review Onboarding Enterprise 105

User Pilot

AUGUST 26, 2024

Pendo — best data capture technology for mobile apps. Let’s discuss these benefits in detail: Improve business decision-making : By tracking how customers interact with your software, it becomes easier to spot which features are resonating with customers and which ones are underperforming. Get started with Userpilot today!

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

User Pilot

MARCH 17, 2025

Very limited free plan Startup: $354/month Growth: $1,500/month Enterprise: Custom price Pendo WYSIWYG editor Checklists Product roadmapping Enterprise SaaS 4.4 Its features work on both web and mobile apps. Cons of Userpilot Considering its price, Userpilot is not suitable for startups with tight budgets. – Gustavo M.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Sales Hacker

FEBRUARY 1, 2021

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

Underperforming Technical Team 82

Underperforming Technical Team Scale Sales Hiring Systems Review 82

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. It’s not just a platform for startups and solopreneurs, either.

Payment Methods 122

Payment Methods Payment Solutions Outsourcing Services Payments 122

Neil Patel

MARCH 9, 2021

Whether you’re running a corporate startup marketing campaign or moving your local business into the digital age , you can’t afford to waste time and money on weak leads. It also helps prospects feel more secure about their purchase and develops the business’ reputation as a customer support specialist. Calculate Values.

Scale 123

Scale Underperforming Technical Team Metrics B2B 123

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 160

Scale Payment Services Payment Methods Scaling 160

Neil Patel

MARCH 2, 2021

Advertising costs Cost of your marketing team Cost of your sales team Creative costs Technical costs Publishing costs Production costs Inventory upkeep. The first company (Example 1) has a poor metric. The company spent $100,000 on advertising last month, and its marketing team says 10,000 new orders were placed.

Acquisition 145

Acquisition Metrics Customer Lifetime Value Advertising 145

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? So everything you do at a startup you’re treating it like an experiment, right? More along the lines of Fortune 500 companies.

Underperforming Technical Team 206

Underperforming Technical Team Sales Hiring SMB Enterprise 206

User Pilot

MARCH 29, 2023

Its lowest Startup pricing plan is competitively priced but the Pro is not so anymore. Its analytics are better-developed than Userflow, but all its plans are more expensive. Just like us, they struggle to pinpoint any major weaknesses of the product. It supports both web and mobile apps. according to G2 reviewers.

Software Review 98

Software Review Underperforming Technical Team Technical Review Onboarding 98

Neil Patel

SEPTEMBER 9, 2021

If you could visualize your data and share your findings with key team members? Power BI mobile app: The Power BI mobile app is a portable tool for monitoring reports and acting on real-time data. This may help you better understand the strengths and weaknesses of your paid ad campaigns. Well, I’ve got great news for you.

Marketing 127

Marketing Social Media Underperforming Technical Team Marketplace as a Service 127

Unbounce

OCTOBER 1, 2019

After exploding onto the scene in 2013, Zola quickly became the fastest-growing wedding startup in the United States, trouncing old-school competitors with their headache-free approach to big-day planning. If you haven’t, suffice to say that they’re kind of a big deal in the wedding industry.

Scale 111

Scale Marketing Underperforming Technical Team Merchant Services 111

Sales Hacker

AUGUST 7, 2019

If an email even remotely resembles bad outreach emails, it gets deleted. Their prospecting emails can’t just say “use Slack to communicate with your team.” A generic landing page that says “use Slack as a team workspace”. How do you do it without bogging down the design and development team? No questions asked.

Scale 79

Scale Underperforming Technical Team Sales Hiring Healthcare 79

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review 52

Software Review Engagement Software Scale 52

SaaStr

SEPTEMBER 12, 2019

Thought I wanted to be an engineer, quickly realized I actually prefer the customer facing side of the startup world. Parse was a mobile app platform that got acquired by Facebook. I’m sure all of you that are startup founders love your companies and your products, but I have so much love for all of them. But it worked.

Investment 105

Investment Underperforming Technical Team Sales Hiring Software Review 105

Neil Patel

SEPTEMBER 12, 2020

Startups in the fundraising process and are looking to scale fast or even change core features of their product should also take caution here. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Who should use Wix?

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. It also supports both mobile and web apps. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version.

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

User Pilot

FEBRUARY 20, 2023

Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Its key objective is to develop a deeper understanding of who your users are, and how they interact with the product. How does this sound? Ready to dive in? What is product analytics? Pendo Dashboard.

Software Review 98

Software Review Systems Review Underperforming Technical Team Mobile 98

Baremetrics

OCTOBER 9, 2021

In other words, if you fixed the specific issue(s) that made customers in that bracket leave, would their collective LTV justify the additional costs in development and overhead? Developing your product so it best suits the needs of your ICPs is of course the best way to retain their business. If so, how much, and would it be worth it?

Retention 114

Retention Underperforming Technical Team Churn Acquisition 114

Intercom, Inc.

JULY 12, 2018

Acquisitions can help fuel growth, but often go awry when the company fails to explicitly instruct their internal teams to step aside so that the new hires can do their jobs. Obviously, each startup is unique, and the context of a startup matters a lot, but you tend to have the same questions like: “How do I hire general counsel?

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Crafty CTO

JUNE 18, 2025

He compares today’s state of AI today to early days in physics where the Standard Model was developed and ended up serving physics almost unchanged through today. Sharma shows us some significant new capabilities arriving in Copilot, and with her team presents a couple different agentic app solutions.

Engineering 52

Engineering AI Search AI Payment Solutions 52

Intercom, Inc.

JULY 7, 2022

A former pediatric neurologist working for the New York City Board of Education before she turned to product design, Cat is passionate about making sure innovation is at everyone’s fingertips, and that’s why she co-founded Stark, a startup that provides tools and knowledge for businesses to design and build accessible products from day one.

Underperforming Technical Team 118

Underperforming Technical Team Education Engineering Innovation 118

Intercom, Inc.

OCTOBER 24, 2019

Here are five quick takeaways: When evaluating clients, the biggest thing Bailey and her team look for is whether the organization is willing to give up control. You know: people who would meet strangers online who also love to surf or take mobile photos or loved French Bulldogs. Short on time? He ran growth in Asia.

Underperforming Technical Team 116

Underperforming Technical Team Interviewing Marketplace as a Service Investment 116

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services SaaS Payments 128

Sales Hacker

SEPTEMBER 2, 2023

Pipeline analytics: Offers sales managers a view of their teams’ pipelines that goes beyond what’s available in their native SFA applications. I am super unimpressed with the current Go-to-market tech stack options…If I found the right team to start a company to take out all of them I would. A couple of big challenges & trends.

AI 95

AI Revenue Scale ChatGPT 95

FastSpring

JANUARY 31, 2023

These additional features can satisfy the needs of some early-stage startup companies, however, most companies end up needing more robust options. Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Read the NotePlan case study here.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

OpenView Labs

APRIL 2, 2020

It blurred the lines between B2C and B2B products as enterprise companies began demanding the same kind of intuitive, well-designed user experience featured in consumer products like mobile apps. The SurveyMonkey team is, unsurprisingly, big on feedback. All three of these additions came to them with existing enterprise DNA.

Marketing 96

Marketing B2C Underperforming Technical Team Enterprise 96

SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 143

Enterprise Underperforming Technical Team Scale B2B 143

User Pilot

JANUARY 31, 2023

Ask for customer feedback and act on it There’s no such thing as bad feedback. That doesn’t mean they all need to land with your support team. Appcues- best for mobile customer activation Appcues is another no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Strategy 98

Strategy SaaS Software Review Onboarding 98