OPEXEngine

MAY 18, 2021

Valuations of private companies are generally a mix of quantitative and qualitative analysis, including market sizing and intangibles, like management team reputation, experience, and network. In this blog, we are looking at the business metrics that can be measured quantitatively and providing a few insights on how investors analyze them.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

Management 105

Management Interviewing Marketplace as a Service Product Marketing 105

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

SaaStr

JULY 13, 2022

These processes might include listening to employees, getting external feedback, or reviewing your metrics regularly. . Only go-getters survive in the SaaS marketplace. From increasing competition to new products in the marketplace, there are too many variables for a salesperson to control. Mistake 2: Hiring with urgency.

Scale 231

Scale Sales Hiring Revenue Marketplace as a Service 231

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. Beyond the metrics, co-founder and CEO Apoorva Mehta had great founder/product fit. Both offered consumers a ton of convenience through their service. Most turned quickly to Instacart.

Marketplace as a Service 140

Marketplace as a Service Underperforming Technical Team Scale Construction 140

SaaStr

DECEMBER 11, 2020

But, with up to 1 million ISVs crowding the $528 billion cloud services market by 2027 , vying for the most strategic route to meet your customers’ demand depends entirely on how well an ISV navigates the ins and outs of channel sales. To assist you with this all-important self-assessment, CloudBlue is introducing our Channel Maturity Scale.

Scale 280

Scale Scaling Marketplace as a Service Cloud 280

User Pilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

Marketplace as a Service 97

Marketplace as a Service AI Search Social Media SaaS 97

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., There are also great resources for metrics specific to marketplaces (see here ). Supplier information management or credentialing (e.g., Enterprise versions of Upwork or other labor marketplaces. see here , here and here.) EDI networks (e.g.,

Payments 60

Payments Enterprise SaaS Payments Metrics 60

OpenView Labs

APRIL 7, 2021

We’ve grown accustomed to the traditional set of SaaS metrics as just part of how to operate a SaaS business. It’s hard to conceive of what to do without metrics like CAC payback, LTV:CAC, average ACV, or the magic number. How do we account for the rise of product as a growth driver? Probably not!

Metrics 52

Metrics Scale SaaS Marketplace as a Service 52

Blulogix

FEBRUARY 13, 2024

Beyond Finance: Why Embracing Monetization as a Cross-Functional Discipline Changes the Game By BluLogix Team Redefining the Role of Monetization in Modern Businesses In the swiftly evolving digital marketplace, the concept of monetization extends far beyond the confines of the finance department.

Finance 52

Finance Marketplace as a Service B2B Subscription 52

Neil Patel

JUNE 22, 2021

It includes: Facebook Ads Business Pages Facebook Marketplace Facebook Groups. Access Ads Manager. First, you need to access Ads Manager. Ads Manager is the “hub” to create, manage, and track Facebook Ad campaigns. A name helps you keep track of the campaign within Ads Manager. Join the Facebook Marketplace.

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. The Top 5 Options for Business Process Management Software. How to Choose the Best Business Process Management Software for You. This will give you a base-level sense of how each BPM software thinks about process management.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

Blulogix

FEBRUARY 17, 2024

The Art of Flexibility: How to Master Dynamic Pricing Models in Subscription Billing By BluLogix Team Adapting to the Pulse of the Market for Maximized Revenue In today’s rapidly evolving digital marketplace, static pricing models are becoming a relic of the past. Transparency builds trust and helps manage customer expectations.

Subscription 52

Subscription Payment Features Pricing Marketplace as a Service 52

How To Buy Saas

MARCH 23, 2024

Customer Relationship Management (CRM) allows you to understand your customers better, determine how best to interact with them, and fulfill their needs with your products. CRM software helps sales and service teams to satisfy and retain customers easily. What is customer relationship management (CRM) software?

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

Blulogix

FEBRUARY 18, 2024

Product and Service Innovation: Analytics uncovers gaps in current offerings and highlights areas for improvement or innovation. This insight drives the development of new features, services, or subscription tiers that meet evolving customer needs. Cultivate a Data Culture: Foster a culture where data-driven decision-making is valued.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Neil Patel

AUGUST 5, 2021

For fitness service providers, this means one thing: you need an effective marketing strategy to stand out in this fast-growing, high-stakes marketplace. Typically, you’re marketing fitness goods and services directly to individuals, rather than businesses. The health and fitness industry is worth over $96 billion dollars.

Advertising 141

Advertising Strategy Social Media Marketplace as a Service 141

CloudGeometry

MARCH 22, 2022

SaaS business metrics are not hard to find ; we won’t analyze them in-depth here. As it turns out, SaaS operational platform metrics are also abundant. However, it is still too often the case that business metrics and operations metrics live in parallel universes.

DevOps as a Service 130

DevOps as a Service Software Delivery Well Architected Framework AWS 130

FastSpring

JULY 14, 2020

Managing risk in affiliate programs has been a growing concern in the industry at large. The most effective way to manage risk inside of an affiliate program is to stop it before it starts. Many affiliate solutions will have formal processes for managing the removal of affiliates in the even they are committing fraud.

Payment Methods 148

Payment Methods Sales Recruiting Payment Services Marketplace as a Service 148

Neil Patel

NOVEMBER 9, 2020

The startup built a cloud-based office procurement system that helps customers streamline supplier management. Micro Acquire is a marketplace that connects startups to buyers. The marketplace is designed to cut down on the time you need to sell your business and find startups to invest in. The Micro Startup Talent Hunger Games.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Chart Mogul

OCTOBER 19, 2018

GymForLess is a desktop and mobile marketplace that gives fitness enthusiasts instant access to thousands of gyms across Spain. Services like this are a natural fit for subscriptions, but that’s not where GymForLess started. Ultimately it’s about convenience to the end user,” said Valeriia Stepanova, marketing manager at GymForLess.

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). A CFO can help you safely manage your growth during times of increasing business complexity without overextending your runway. Looking back vs. looking forward. Marketing Lead Gen.

Sales Hiring 42

Sales Hiring Acquisition Forecasting Outsourced Development 42

Baremetrics

MARCH 30, 2021

Do any of them have what you want in a subscription management service? Baremetrics is an online subscription management tool designed for both organizations and individual brands that use a subscription billing system. It offers automatic recurring billing, quoting, collection, revenue recognition, and metrics.

Payment Solutions 105

Payment Solutions Payments Payment Features Payment Methods 105

Totango

MARCH 6, 2020

Today’s on-demand, subscription-dominated marketplace requires that enterprises pay closer attention to what their customers want from their products—and there’s no clearer indication than their own words. Product metrics. Support tickets and call center information. Social media messaging. Share Feedback Across Your Enterprise.

Marketplace as a Service 93

Marketplace as a Service Social Media Customer Success Enterprise 93

OpenView Labs

JANUARY 13, 2022

The operating environment remained fluid in 2021, with some sectors doing well while others continued to struggle with the pandemic and the measures in place to manage it. Plus companies face significant change management hurdles if they choose to migrate their legacy subscription customers onto a new pricing model. .

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

SaaStr

NOVEMBER 6, 2019

Customers of category creators benefit from a company in the marketplace seeking to help them solve complex problems, get promoted and self-actualize in their own lives and career journeys. But make no mistake — successfully creating a category is extremely hard. . Not Everyone Will Get It Right Away.

Scale 109

Scale Sales Recruiting Marketplace as a Service Forecasting 109

Baremetrics

OCTOBER 9, 2021

Baremetrics monitors subscription revenue for businesses that bring in revenue through subscription-based services. Baremetrics brings you metrics, dunning, engagement tools, and customer insights. Sign up for the Baremetrics free trial and start managing your subscription business right. Try Baremetrics free. Table of Contents.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

Intercom, Inc.

NOVEMBER 30, 2021

Here’s an example of key goals and metrics to consider. so here are five top conversational support tools as reported by the world’s largest and most trusted marketplace, G2: Intercom. Issue tracking and management: Jira. So before you begin searching for specific tools, define your goals upfront. Issue tracking: Statuspage.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

OPEXEngine

JULY 27, 2021

We made an exception to our rule and invited an outside expert on Scaling Finance, Anup Juneja, an Expert Senior Manager at Bain & Company, for part of the meeting. Be carefully bold about affecting change and helping to guide the company in an evolving world and marketplace. Be strategic about your metrics.

Finance 52

Finance Outsourcing Services Scaling SaaS 52

User Pilot

MARCH 20, 2024

The open-source model creates revenue by charging for beyond-the-basics services. It can help you collect and analyze your customers and monitor important software usage metrics. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services.

Software 59

Software Revenue Strategy Advertising 59

Baremetrics

AUGUST 24, 2021

Changing the Quantity How do I manage plans and features for my SaaS? Integrate Subscription Management Software: 3. Customer X signs up for the monthly basic plan on your website or marketplace. Let’s move on and talk about how to best manage plans and features for your SaaS. Changing the Price 2. Try Baremetrics Free.

Subscription 97

Subscription Payment Features Software Review Payments 97

Intercom, Inc.

FEBRUARY 6, 2020

Seeing a real demand for business courses in their consumer marketplace, the team identified an opening in the market to disrupt corporate training and hypothesized that employers would be more than willing to pay. Prospects were confused over how the marketplace worked and the sales team struggled to explain it.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

Neil Patel

DECEMBER 22, 2020

However, you still have to deal with finding the right influencers, managing communications, making sure influencers create the posts you pay them for, and tracking campaign efficacy. Dealspotr’s Influencer Marketplace. The problem is, most e-commerce brands don’t have the budget to partner with the likes of Kim Kardashian.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

CustomerSuccessBox

JUNE 20, 2022

In general, this tool offloads the heavy work of tracking and managing all the customer success metrics. To do that, they need to: Track a dozen of complex metrics, Study analytics, Optimize the onboarding workflows, and Monitor the “n” number of other tasks. Why do I need a Customer Success Software? Early-stage SaaS.

Artificial Intelligence 52

Artificial Intelligence Customer Success Software Payment Features 52

Neil Patel

APRIL 9, 2021

Everything we do involves measuring different metrics to see what works and what doesn’t. The industry insights section provides you with data on certain industries, such as healthcare and financial services. You need to know which metrics are important and how they translate into certain actions that get a result. Conclusion.

Scale 125

Scale Social Media Advertising Marketplace as a Service 125

OPEXEngine

OCTOBER 5, 2021

But while software’s success in the marketplace has lifted the valuations of software companies, our analysis suggests that some firms may still be undervalued. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Metrics will also change.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52