Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. This is for information purposes and should not be construed as an investment recommendation. Altimeter is an investment adviser registered with the U.S.

Systems Review 146

Systems Review Cloud AI Artificial Intelligence 146

SaaStr

MARCH 22, 2022

I really appreciate you coming to talk about how to attract, hire, and build a more diverse sales team in your organization. So before I get started, I wanted to talk about something that one of my AEs said in a team meeting, while I was preparing for this presentation. ” And it was such an impactful statement at that time.

Sales Hiring 261

Sales Hiring Sales Recruiting Scale Sales 261

SaaStr

NOVEMBER 16, 2021

You can find the full slide deck from David’s presentation on Slideshare. David Sacks: SaaS Background and Investments. In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Head of Sales. You will need to promote and hire more mid-level managers. .

CTO Hire 284

CTO Hire Sales Hiring Sales Recruiting CTO 284

SaaStr

MARCH 20, 2024

They discuss Sam’s learnings at Founders Fund, what the 2024 playbook looks like, hiring and motivating sales teams, and a handful of audience questions. For instance, Founders Fund doesn’t really invest in AI, health tech, or edtech, even if you’re growing 5x. On the sales side, people hired way too much.

Sales Hiring 300

Sales Hiring Sales Recruiting Scale Headcount 300

SaaStr

OCTOBER 3, 2023

It’s so, so easy to stand out in recruiting if you’ve actually done your homework. Invest those extra cycles. Then I’d let them know how I prepared for the meeting so they knew I invested my time to get ready. I ended the interview (politely) after 10 minutes and told him to watch the video. Now I see who they sell to!”

Interviewing 273

Interviewing Sales Hiring Sales Recruiting Consulting 273

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. 20 VCs do come to me to invest in the company now. Jyoti Bansal: Let’s switch topics to sales.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

SaaStr

JULY 13, 2023

At this year’s SaaStr Europa, Jason Lemkin, CEO and Founder of SaaStr, took the stage to answer the audience’s most pressing questions about the present and future of startups. Q: Where Should SDRs Report — Marketing or Sales? A VP of Sales might seem the logical place to have your first SDR team report.

CTO Hire 239

CTO Hire Sales Recruiting Sales Hiring Scale 239

Sales Hacker

JUNE 10, 2021

There’s one thing recruiters are unanimous about. It’s that sales representatives are one of the toughest positions to hire for. The demand for sales reps is one of the highest of any job. Our recruitment team at EASI has gotten really good at this. Sales courses are largely absent from college curricula.

Sales Hiring 125

Sales Hiring Sales Recruiting Sales Interviewing 125

SaaStr

JANUARY 24, 2024

How should you handle presenting challenges to your C-suite team when you’ve just joined the company? Lattice had a product-led growth flow on the website while the sales team was still trying to sell the PLG companies The good news is Lattice had a lot of activity and initiatives at play. Can you start and stop a PLG motion?

Scale 273

Scale Sales Hiring Scaling Revenue 273

SaaStr

APRIL 7, 2022

We’re in the business of robots, software robots, an industry … There was a great presentation earlier, you all probably heard with the category awareness, category urgency, and I’d add one more, company urgency. It took us having a very … we had to go, we make an investment, hire the right person, ex-Barclays CIO.

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

Tom Tunguz

FEBRUARY 10, 2016

Founders may reduce staff, particularly in recruiting or new projects that the company prefers not to finance. The chart above, copied from David Skok’s great SaaStr presentation , shows the unit cash flow for monthly payment plans. Growing this way requires a lot of cash to finance the acquisition investment.

SaaS Payments 124

SaaS Payments Sales Recruiting Sales Hiring Payment Services 124

Tom Tunguz

AUGUST 13, 2014

By coincidence, the presentation was held in the same building I used to work in, and a wave of nostalgia swept over me. Nor the management class on having difficult conversations with colleagues, among countless others. It’s wonderful that massively profitable, public companies can make these investments.

Investment 100

Investment Startup Sales Recruiting Scale 100

Intercom, Inc.

NOVEMBER 17, 2021

Every tech company wants to be more “data-driven”, to ensure their decisions are shaped by a robust customer understanding – a picture of their customers’ past, present, and future needs that can inform long-term company strategy. What are customers’ underlying reasons for spending more time on a specific page?

Sales Recruiting 156

Sales Recruiting Sales Hiring Interviewing Trends 156

Intercom, Inc.

FEBRUARY 6, 2020

“The shift from serving just consumers to serving consumers and companies is a massive one” For Udemy, investing in a B2B arm seemed too obvious, and too good, an opportunity to ignore. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing.

Marketplace as a Service 243

Marketplace as a Service Scale Sales Recruiting Business 243

SaaStr

APRIL 23, 2019

And can you talk a little bit about touching on the hiring point, because you did say that you focused a lot on talent, and recruiting. And coming from Brazil without a big network in Silicon Valley, un-launched, without a website, it was actually really hard to recruit the first ten people. And it’s very helpful. Anu: Got it.

Sales Hiring 212

Sales Hiring Sales Recruiting Scale Payment Methods 212

Kellblog

MAY 10, 2021

In this post, I’ll present what I view as the minimum sales management framework for an enterprise SaaS startup — i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. Pipeline management rules, with an optional stage matrix. Management rules (e.g.,

Sales Hiring 130

Sales Hiring Scale Sales Recruiting Enterprise 130

Tom Tunguz

FEBRUARY 22, 2025

Of course, this modern interview won’t exclude the other critical components of a high quality process , identifying characteristics of teamwork and sales skills or marketing expertise. Recruitment has always been a competitive advantage, whether crossing the Antarctic or selling AI software.

Interviewing 113

Interviewing AI Sales Recruiting Construction 113

The Angel VC

AUGUST 10, 2011

I recently wrote that investors (myself included) should do a better job of making their investment criteria transparent to founders. One could almost say that CAC and CLTV are for a SaaS company what wholesale price and sales price are for a retailer. along the way.

Sales Recruiting 155

Sales Recruiting Startup Customer Lifetime Value SaaS 155

Incredo

NOVEMBER 21, 2019

Software to track analytics, transfer payments, manage inventory, create videos and for many other things. You will never again worry about investing thousands of dollars in paid ads and receiving nothing. If sounds like this topic can help you generate more SaaS sales with less risk, we are starting!

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Intercom, Inc.

MARCH 14, 2019

“What I’ve always tried to do, for example when I’m recruiting for a customer advisory council, is to think very carefully about the company’s objectives. It’s often easier to present a report instead of a well-crafted presentation that incorporates stories.

Sales Recruiting 178

Sales Recruiting Scale Sales Hiring Company Culture 178

SaaStock

FEBRUARY 14, 2019

Meet Our Speakers… Patrick Arippol, Managing Director of Early Stage Investments, DGF Investimentos. He is leading DGF Investimentos’ specialized early-stage investment group – DGF Inova. He has given his memorable presentations around the world. Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Entrepreneurship Scale Sales Hiring 207

Sales Hacker

JANUARY 16, 2023

When I graduated college, I applied to hundreds of sales jobs with no luck. Now, I am a founder at hiresalestalent.com, a platform that makes it easier to break into your dream sales career. We have over 400 sales roles listed at top companies across multiple industries. How to land your first sales job: 5 steps.

Sales Hiring 107

Sales Hiring Sales Recruiting Sales Interviewing 107

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 146

Scale Sales Hiring Sales Recruiting Technical Advisors 146

Neil Patel

AUGUST 31, 2021

Think about how you’d present your brand in real life when you meet an individual for the first time. Would you immediately talk sales in their face? Link building for brand awareness takes more planning and resources, but the investment is worth the high-quality leads you’ll get. Then, send a request.

Sales Recruiting 145

Sales Recruiting Social Media Advertising Underperforming Technical Team 145

SaaStr

JULY 15, 2022

Jason Lemkin: Yeah, I think if you ask how applicable is SEO, programmable is maybe a different question, but I tell you every single SaaS company I have invested in or worked with that has made a commitment to building at least one high quality piece of content per week has seen significant ROI from SEO over a period of months or a year.

Scale 292

Scale Outsourcing Services Sales Hiring VP of Engineering 292

Sales Hacker

APRIL 19, 2022

In this article, I’ll outline the principles of compensation design , how to build sales compensation plans , and include resources to set OTEs and quotas that keep your reps happy and hungry for more. Why Sales Comp Planning is Key to Rep Retention. Who should be responsible for sales compensation planning?

Compensation 98

Compensation Sales Recruiting Sales Hiring Retention 98

Sales Hacker

JUNE 3, 2025

Over his 15-year career at Meta, Rick was instrumental in driving international expansion, especially across Europe, the Middle East, and Africahelping to localize strategy, scale high-performing sales teams, and bring new ad products to market. Rick is the former managing director of Meta Ireland. Rick Kelley: You’re right.

Sales Hiring 83

Sales Hiring Scale Sales Recruiting Sales 83

User Pilot

NOVEMBER 23, 2023

Investing in product analytics software can be a worthwhile investment as it helps you attain deeper insights into user behavior. Hotjar Engage lets you recruit respondents, schedule research sessions, and conduct interviews using native conferencing. Interviews can last up to 30 minutes with one moderator and spectator present.

Pricing 105

Pricing Investment Software Review Scale 105

Sales Hacker

JANUARY 8, 2021

Elements of Successful Global Sales Expansion. “Be So, let’s look at four keys to a successful global sales expansion. Make Investments Across the Board, and Make a Plan for the Resources You Have. Global expansion requires strong business partners in all functions, and committed investment across the board.

Sales Hiring 107

Sales Hiring Sales Recruiting Sales Technical Review 107

SaaStr

SEPTEMBER 13, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. One of the early co-investments with my prior firm in Bessemer was in Shopify. This episode is an excerpt from Jason and Henry’s session at SaaStr Annual @ Home. You can read the podcast transcript below.

Sales Hiring 211

Sales Hiring Scale Payments Sales Recruiting 211

Tom Tunguz

MAY 12, 2015

Over the course of the panel, we discussed the ways to recruit, structure, and manage vibrant customer success teams. In his presentation, Mike made an important point. In 2015, the company prioritize on-boarding to mitigate short-term customer churn by investing more time at the beginning of a relationship.

Compensation 100

Compensation Customer Success Sales Recruiting Churn 100

Sales Hacker

APRIL 17, 2018

Big announcement out of the Sales Hacker camp today. I’d dropped a note about a very exciting launch from Sales Hacker on our yearly recap and roadmap post last quarter. I’m thrilled to announce that the Sales Hacker Podcast is now live! Everything You Need To Know About the Sales Hacker Podcast.

Sales Recruiting 55

Sales Recruiting Sales Hiring Scale Branding 55

OpenView Labs

JUNE 17, 2019

And unfortunately, on more than one occasion, I’ve seen this FOMO cause them to lose remarkable salespeople and sales leaders that were previously beyond excited to work with them. The truth is, A+ candidates will always have options… they are investments that make startups money and they know it. We presented them 3 candidates.

Sales Recruiting 75

Sales Recruiting Sales Hiring Scale Sales 75

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. We are the soldiers companies are trying to recruit to help them win the battle for talent. The second army are your main competitors.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

SaaStr

AUGUST 5, 2019

And while every company is different, I do firmly believe that the ideas and constructs that I’m about to present might be applicable to some, if not all of you, trying to build a SaaS companies. And this is the moment of reckoning that you get to as a SaaS company is that a sale is not the end.

Sales Recruiting 184

Sales Recruiting Construction Scale SaaS 184

Kellblog

JULY 17, 2022

As I’ve always said, the first step in building any presentation is to think about the audience. Let’s understand what these three elements mean and think about how much to invest in them. Invest enough to look good and keep up with the Joneses. Target one or more of those segments. For startups, fewer is better.

Branding 145

Branding Startup Software Sales Recruiting 145

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Be selective about the outcomes you’re investing in. Let’s be really selective about the ones we invest in.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254